Giving Away Free Stuff Will Make You Rich

The Game w/ Alex Hormozi
19 Jul 202312:21

Summary

TLDRThis video script offers insights on generating leads and boosting sales through the power of free value delivery before a sale. It emphasizes the importance of a 'lead magnet'โ€”a complete solution to a specific problemโ€”to build trust and attract customers. The speaker shares strategies from his book, '100 Million Leads,' and outlines a seven-point checklist for deploying effective lead magnets, advocating for high-quality free offerings that can lead to exponential demand and long-term customer relationships.

Takeaways

  • ๐Ÿ’ฐ The key to increasing sales is to generate more leads, which can be achieved by offering free value upfront to build trust and predict future value for the customer.
  • ๐Ÿ“ˆ A lead magnet is a complete solution to a narrowly defined problem, designed to attract customers and build trust before they make a purchase.
  • ๐Ÿ”„ The difference between a core offer and a lead magnet is that the core offer is the main product or service that generates the most revenue, while the lead magnet is a smaller, often free, offering designed to attract leads.
  • ๐Ÿš€ Offering a trial or a discounted version of your service can be an effective lead magnet, as it allows potential customers to experience the value before committing to a larger purchase.
  • ๐Ÿ“‰ The fear of giving away too much for free can be overcome by understanding that high-quality lead magnets can lead to exponential demand and increased sales.
  • ๐Ÿ“ˆ The cost of delivering a lead magnet should be considered an investment in acquiring new customers, which can result in a lower overall cost per acquisition in the long run.
  • ๐Ÿ“š The speaker's new book, '100 Million Dollar Leads,' provides strategies and a checklist for businesses to implement lead generation tactics effectively.
  • ๐ŸŽฏ Identifying the specific problem and target audience is crucial for creating an effective lead magnet that resonates with potential customers.
  • ๐Ÿ›๏ธ The packaging of the lead magnet, including its name and presentation, is vital as it is often the first thing potential customers see and can significantly influence their decision to engage.
  • ๐ŸŽฅ Providing multiple formats for consuming the lead magnet, such as audio, video, or written material, can increase its accessibility and appeal to a broader audience.
  • ๐Ÿ”‘ Ensuring the lead magnet is of high quality and delivers substantial value is essential to avoid negative perceptions and to encourage positive word-of-mouth.

Q & A

  • What is the main issue the speaker identifies that prevents businesses from making more money?

    -The speaker identifies that businesses are not making as much money as they want because they are not getting enough leads, which they attribute to not giving away enough free value upfront.

  • What is the speaker's view on the importance of providing value before a sale?

    -The speaker believes that providing value before a sale is crucial because it helps customers predict future value from the business, which can lead to more sales.

  • What are the two fundamental ways the speaker suggests to get leads?

    -The speaker suggests two ways to get leads: one is by making an offer to someone for a product or service, and the other is by providing a lead magnet, which is a complete solution to a narrowly defined problem offered at a discount or for free to attract more people.

  • What is the difference between a core offer and a lead magnet according to the speaker?

    -The core offer is the product or service that makes the most money for the business, while a lead magnet is something valuable given away before the core offer to attract potential customers and build trust.

  • Why does the speaker argue against giving away partial solutions as lead magnets?

    -The speaker argues against partial solutions because they can lead to a loss of trust. Instead, a lead magnet should be a complete solution to a narrowly defined problem, which helps to build trust and attract more leads.

  • What is the speaker's advice on how to price a lead magnet?

    -The speaker suggests pricing a lead magnet low enough to attract customers, even if it costs the business money to deliver. The idea is to acquire new customers at a lower cost than what they might eventually spend.

  • What is the speaker's upcoming event, and what will it involve?

    -The speaker is hosting an event called the 'Super Bowl of Entrepreneurship' on August 19th, where they will be releasing their new book '100 Million Dollar Leads'.

  • What is the speaker's perspective on the fear of giving away free stuff?

    -The speaker believes that the fear of giving away free stuff stems from a lack of understanding of the value it can bring in return, such as attracting more customers and building trust.

  • What are the seven steps the speaker outlines for creating effective lead magnets?

    -The steps are: 1) Identify the problem and target audience, 2) Decide how to solve the problem, 3) Determine the delivery method, 4) Package the offer effectively, 5) Ensure it's easy to consume, 6) Make it of high quality, and 7) Make it easy for the prospect to take the next step.

  • How does the speaker suggest businesses should think about the customer journey?

    -The speaker suggests businesses should map out the entire customer journey, understanding the 'before, during, and after' aspects of the customer's experience, and identify opportunities to solve problems at each stage.

  • What is the speaker's view on the importance of the quality of a lead magnet?

    -The speaker emphasizes that the quality of a lead magnet is paramount. If it's not good enough, it can lead to negative word-of-mouth and a loss of potential customers.

Outlines

00:00

๐Ÿ’ฐ Increasing Leads and Revenue Through Value Provision

The speaker emphasizes the importance of providing value before a sale to increase leads and revenue. They introduce a snippet from their book '100 Million Leads' and offer a seven-point checklist for immediate business application. The core concept is that people buy based on the prediction of future value, and offering value before a purchase can facilitate this prediction. The speaker differentiates between a core offer, which is the most profitable product or service, and a lead magnet, which is a complete solution to a narrowly defined problem offered at a discount or for free to attract customers. The goal is to build trust and entice customers to purchase the core offer. The speaker also mentions an upcoming event, the 'Super Bowl of Entrepreneurship,' where they will release their new book.

05:00

๐Ÿ›  Crafting Effective Lead Magnets and Customer Journey Insights

This paragraph delves deeper into the strategy of creating lead magnets and understanding the customer journey. The speaker suggests solving the initial steps of a larger problem as a lead magnet to naturally progress customers to the next stage where they can be offered a paid solution. They discuss the importance of packaging and naming the lead magnet effectively, as it's crucial for attracting the target audience. The speaker also highlights the need to make the lead magnet easy to consume in various formats and to ensure it is of high quality, as this can significantly impact customer perception and future business opportunities.

10:00

๐Ÿš€ Maximizing Lead Magnet Impact and Simplifying Next Steps

The final paragraph focuses on the importance of delivering high-quality lead magnets and making it easy for potential customers to take the next step. The speaker warns against providing low-quality free offers, as this can harm reputation and future sales. They stress the need to invest effort into creating valuable lead magnets that can impress the audience and encourage word-of-mouth promotion. Additionally, the speaker discusses the effectiveness of clear and direct call-to-action strategies, suggesting multiple avenues for potential customers to engage further with the business. They conclude with an invitation to a book launch event, emphasizing the value they will provide to attendees.

Mindmap

Keywords

๐Ÿ’กLeads

Leads refer to potential customers who have shown interest in a product or service but have not yet made a purchase. In the video's context, the speaker emphasizes the importance of generating leads as a critical step to increase sales. The script mentions that not having enough leads is a common issue for businesses not making desired revenue.

๐Ÿ’กValue

Value, in the script, is the perceived benefit or utility that customers expect to receive from a product or service. The video discusses how providing value before a purchase can influence customers' predictions of future value, thereby increasing the likelihood of a sale. For example, offering a free service or product can demonstrate value to potential customers.

๐Ÿ’กLead Magnet

A lead magnet is a marketing tool used to attract potential customers by offering them something of value for free in exchange for their contact information. The script explains that a lead magnet should be a complete solution to a narrowly defined problem, aiming to build trust and interest in the business's core offer.

๐Ÿ’กCore Offer

The core offer is the primary product or service that a business sells and typically generates the most revenue. In the video, the speaker differentiates between a core offer and a lead magnet, using the example of a massage service where the core offer might be a package of massages or a subscription, while the lead magnet could be a discounted trial massage.

๐Ÿ’กTrial Offer

A trial offer is a type of lead magnet that allows potential customers to experience a product or service at a reduced cost or for free. The script uses the example of offering a discounted massage to attract new customers, with the expectation that they will later purchase more expensive packages or subscriptions.

๐Ÿ’กCost to Acquire Customers

Cost to acquire customers (CAC) is the total cost associated with convincing a potential customer to make a purchase. The video explains that the cost of delivering a lead magnet can be considered part of the CAC, and that even if it results in a short-term loss, it can lead to long-term gains by converting leads into paying customers.

๐Ÿ’กPredicted Future Value

Predicted future value is the customer's expectation of the benefits they will receive from a product or service in the future. The video script suggests that providing value upfront can enhance this prediction, making customers more likely to make a purchase, as they anticipate continued value post-purchase.

๐Ÿ’กCustomer Journey

The customer journey refers to the path a customer takes from initial awareness of a product or service to the final decision to purchase. The script discusses understanding and anticipating the customer journey to identify opportunities to provide value at each step, such as making grocery shopping easier for someone trying to lose weight.

๐Ÿ’กOverdeliver

Overdelivering means to provide more value than expected or promised. The video emphasizes the importance of overdelivering, especially with lead magnets, to create a positive impression and increase the likelihood of converting leads into paying customers. It suggests that even providing exceptional value to those who may never pay can enhance reputation and referrals.

๐Ÿ’กCall to Action (CTA)

A call to action (CTA) is a prompt designed to encourage a specific response or action from the audience, such as making a purchase or signing up for a newsletter. The script advises being clear rather than clever with CTAs, providing straightforward instructions on how to take the next step, and offering multiple methods for responding to increase response rates.

Highlights

The importance of providing value before a sale to predict future customer value and trust.

Two fundamental ways to get leads: offering a product or service for money, and using a lead magnet to attract customers.

The definition and importance of a core offer versus a lead magnet, with the core offer being the most profitable product or service.

A lead magnet should be a complete solution to a narrowly defined problem, not a partial solution.

The strategy of solving a customer's problem at a massive discount to attract more business and build trust.

The concept of using lead magnets to create demand and the exponential growth potential of free, high-quality offerings.

The cost-benefit analysis of offering lead magnets and how they can lower the total cost of acquiring a new customer.

The long-term thinking of successful business owners who are willing to incur calculated costs upfront for greater backend profits.

The fear of giving away too much value for free and the strategy of providing exceptional value to overcome this fear.

The idea of solving problems in stages, offering initial solutions for free to lead to paid solutions later.

The importance of understanding the customer journey and anticipating their next problem to offer a seamless solution path.

The strategy of providing exceptional free offerings that are better than paid ones to become unstoppable in the market.

The seven steps for creating effective lead magnets, emphasizing the clarity of the problem and audience.

The method of delivering lead magnets effectively, considering different formats and channels.

The necessity of packaging lead magnets to maximize perceived value and increase the likelihood of conversion.

Ensuring lead magnets are easily consumable in various formats to cater to different learning preferences.

The critical importance of the quality of lead magnets and the impact of under-delivering on customer perception and referrals.

Making it easy for prospects to take the next step with clear and accessible calls to action.

The upcoming release of the book '100 Million Dollar Leads' and its significance in the entrepreneurship world.

Transcripts

play00:00

you're not making as much money as you

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want to make because you're not getting

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as many leads as you need to have to

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sell stuff to and you're probably not

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getting as many leads as you need

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because you're not giving away enough

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free stuff and this is a sneak preview

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of my 100 million leads book just a

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snippet from just one chapter and at the

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end I'm going to give you a seven point

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checklist that you can use to

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immediately deploy this in your business

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so you can get more leads and also make

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more money for Less the reason people

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buy is based on a prediction of future

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value so they buy because they predict

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that they will get value from you later

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what is the easiest way to get someone

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to predict they're going to get value

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from you after you buy by giving them

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value before they buy there's two ways

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that you can fundamentally get leads you

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can one just make your offer to somebody

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and say hey I will wash your car for a

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hundred dollars now you can put lots of

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Razzle Dazzle around it that is a offer

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products or services that you exchange

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money for and the terms under which you

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do that exchange and so this is directly

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from my first book 100 million dollar

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offers or an Espanol

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[Music]

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sorry a core offer versus a league man

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what's the difference right because

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fundamentally you'll have something

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that's valuable in both of these

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instances the core offer is the thing

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you sell that makes you the most money

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if you're like which one is it the one

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that makes the most money that's your

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core offer then all of a sudden you

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start making more money on your lead

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magnet guess what that's actually your

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core offer lead magnet is the thing

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before the thing lead magnet is not a

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partial solution all right what a lot of

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people try and do is like hey I'm gonna

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give you the first six minutes of this

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12 minute video and get the rest click

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here right I think that's that's not the

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right way to do it I think you lose

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trust and that's literally the opposite

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of the objective of lead magnetic a lead

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magnet is a complete solution to a

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narrowly defined problem if you're gonna

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do anything for a customer there are

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many micro steps that happen to create a

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bigger solution let's say I paint houses

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there's a lot of micro steps that have

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to happen in order for a house to get

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painted first you've got to size up the

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house then you have to give an estimate

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of whatever then you have to do the

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design component and you have to do the

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3D visualization the bigger the thing is

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the more steps there are the idea is

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okay can I pick one of these very

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painful steps for my Prospect and solve

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it for them at a massive discount to

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attract more people to want to do it

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with me and I do such a good job at this

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massive discount that I increase the

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trust they have with me and now they

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have one foot in the door we're not

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giving away partially done work we're

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giving complete work to a narrowly

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defined problem that once completed

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opens up the next problem for example

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you do massage and you're like I can't

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get enough massage clients well it's

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usually because you're not giving enough

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free stuff away because fundamentally if

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you give something away for free you

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almost always have demand for it and if

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it's good you'll have exponential demand

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for it if I give away a 10 massage to

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get people to come in and then later

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everyone buys packages of massages from

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me or buys a massage subscription from

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me the massage subscription or the

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massage packages are my core offer and

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the lead magnet would be the trial offer

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of the 10 or discounted massage the

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reason people do those discounted

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massages they give those trials they

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give those Mini offers the lead magnets

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on the front end is because they they

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make more money because if I go up to

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100 people and say hey let me give you a

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massage for 100 bucks a lot of people

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might say no maybe one person would say

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yes now if I then said to the same other

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people I want to give you a massage for

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ten dollars I might get 20 people to say

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yes and then of those 20 get a third of

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them to buy the hundred things after

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they tried my massage and so you've got

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one person getting a massage for a

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hundred dollars versus six people

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getting a massage thirty percent of the

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twenty after giving them that first

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trial and so my cost to acquire them is

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the cost of delivering the lead magnet

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so if it cost me ten dollars in cost to

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give the massage then I break even on my

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lead magnet if it actually cost me 20 I

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might lose 10 bucks but am I willing to

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lose 10 bucks on 20 people so I pay 200

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to get six customers that convert and

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are worth two thousand

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probably even if your lead magnet costs

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you money to deliver it should still

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lower your total cost to get a new

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customer that's the secret that's the

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sauce of lead magnets and why they

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ultimately make businesses more money

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and why big business owners think long

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term about I'm willing to give more up

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front because I know I'll make more in

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the end you might be wondering why I

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just caught a football it's because I'll

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be hosting the Super Bowl of

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Entrepreneurship on

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Saturday August 19th where I'll be

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releasing my new book 100 million dollar

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leads the second book in the series

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after its Big Brother 100 million offers

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which is 15 000 five stars on Amazon

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sold at 400 000 copies off word of

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mouthful and the only reason I'm making

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an ad is because I talk about ads in the

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book and I want to prove that I know

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what I'm doing if that sounds at all

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interesting and you want to be there but

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you would why would you not want to go

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to the Super Bowl click the link opt-in

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I'll see you there a lot of people get

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really afraid of giving away free stuff

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because if I give away all this value

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then what do I do it's like give more

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value and if you don't know how to give

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two types of value then get good enough

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to be able to give value on the front

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end before someone buys so they can get

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value on the back end one of the

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beautiful things about business and life

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is that when you solve problems you

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create more problems if you're broke

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being broke sucks when you have money

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taxes also suck now you may prefer those

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problems but they are problems

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nonetheless what we want to do is always

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know what the Journey of the customer is

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going to be ahead of them and we should

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because we're the ones who've done this

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100 times and so we should know what

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next problem is going to come up and if

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we put our thinking caps on we say hey

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well if there's six steps to this

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problem why don't I solve the first two

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and then they're going to counter

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problem three and then I make that my

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paid thing now I completely solve

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problem one and problem two but it

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naturally leads itself to problem three

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which I can then charge for so for

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example if you're trying to lose weight

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there's a lot of steps that have to

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occur and the way that I like to think

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about this is before during after for

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everything that has to happen for a

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customer so a customer wants to lose

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weight then they're going to probably

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have to eat better work out better and

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they'll probably need some sort of help

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along the way in terms of accountability

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to keep them on it right eat better but

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what does that mean well they're going

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to have to buy their groceries

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differently prepare the food eat the

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food the food's gonna have to taste good

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they're gonna have to get the right

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macros it's like oh wow there's like a

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lot of little things here can I say hey

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how can I make grocery shopping easier

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here's a list here's a pre-loaded

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instacart grocery list for women who are

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at this weight women who wear it this

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way women who wear it this way men wear

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it this way with this goal right and

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you're like wait that's a lot of those

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it's like yeah but it's one time work

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that you can set up for a hundred

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different types of people and then they

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have their grocery list for you now

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that's just problem one What if after

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that what's the next problem they can

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have well they're going to bring it back

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and be like what do I do with all this

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[ย __ย ] how to clean and prep all of the

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food that you just bought in under 60

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minutes and I'm going to solve it for

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them then what am I going to do well how

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to store it and Portion it in a way that

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you can bring it with you so you don't

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get that weird jelly in the bottom of

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your chicken breast Tupperware which is

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nasty as hell stay pumping there by the

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way uh to increase the weight if you

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solve them very well people are like oh

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[ย __ย ] but I also need this and you're

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like aha well I want me to tell you

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about that since you got such a good

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experience with this one and because I

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had value I will have a prediction a

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future value because you provided me

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value before I bought now one thing that

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a lot of people are afraid of giving

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away is stuff that actually costs them

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money but I can assure you that if it

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actually costs you money it usually will

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be valued at a significantly higher

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percentage to the marketplace so sure

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you can have a free pdf sure you can

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have a digital video series whatever it

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is but normally unless it's exceptional

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people aren't going to value that

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because that's what a lot of people do

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sometimes giving away actual free work

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that you will incur cost on a lot more

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people will take you up on and if you do

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the math you will ultimately make more

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money and this what I'm talking about

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it's the difference between small

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business owners and big business owners

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they can incur calculated cost Upfront

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for a much bigger back end your free

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stuff should be better than their paid

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stuff everyone makes that quote but they

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don't actually do that what your

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competition actually builds as their

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core offer and you do such a good job of

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it that you can give it away for free

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then you become Unstoppable and you're

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like wow that takes work duh also soda's

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becoming a multi-millionaire so did you

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think it would be easy let's round this

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out with the seven quick steps that I

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think through when I'm actually trying

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to create lead magnets for any business

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that we have step number one figure out

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the problem you want to solve and who

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you want to solve it for if you know who

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you're trying to solve it for you will

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name it differently you'll approach the

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problem differently you'll Market it

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differently you'll package differently

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and ultimately you'll deliver it

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differently if you're very clear on who

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and what number two is figure out how

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you want to solve it so inside the book

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I talk about three different ways that

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you can solve an actual problem for a

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lead magnet so one would be like if I

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give a free assessment of any kind I'm

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revealing a problem to somebody a

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different way would be giving a trial of

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something they are usually more problem

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aware they know their back hurts and so

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I just need to solve it for them but

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unless they keep paying me it'll come

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back and there's other versions and you

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can combine them which I talk about more

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in the book you figure out how you want

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to solve it the third step is figuring

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out how you want to deliver it there's

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lots of different delivery mechanisms do

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I want to do it with information do I

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want to do it with a service do I want

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to do the physical product that I'm

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going to send them that demonstrates it

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all of these are different ways to

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deliver on that one promise and the

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question is which of these is going to

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be perceived as the highest value from

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the Prospect and increase the likelihood

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that they ultimately buy for me the most

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that would mean that you get the most

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amount of people interested and the most

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amount of people taking the next step

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then it's like okay well how am I going

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to package this thing the first thing

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that someone's going to see in order to

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make the decision to consume your lead

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magnet is how you package it so for

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example this book I had the title that I

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tested I had the sub headline that I

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tested and I tested the image that I was

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going to put on the cover itself well

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the first test I ran was 100 million

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dollar advertising versus 100 million

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dollar promotions and advertising one 69

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to 31 I was like huh so then I ran

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advertising against 100 million dollar

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leads leads one 58 to 42. I was like huh

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then next round I said okay 100 leads or

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100 marketing and leads one again and so

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I was like all right well leads is going

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to be the headline of the book couple

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different images that I ran and then I

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ran different versions of the event that

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was the one that ultimately won and so

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there's a story of a book that uh that

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went out on on dating and it tanked and

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they went back and they changed the

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cover of the book and the headline

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nothing else inside the book and then it

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went on to sell over 10 million copies

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just by renaming the book you're gonna

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put all this time in delivering an

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amazing solution and so if there's ever

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a most important step it's this one

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which is how you name it and how you

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package it so step five is making it

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fast and easy to consume people learn in

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different ways have an audio version

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have a written version hardback version

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they can hold their hands have the

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digital reader version have the video

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version on my last book honeybellio

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offers which now is I think 350 000

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copies sold so I have a decent data set

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it's almost a perfect quarter quarter

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quarter quarter split in terms of where

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people consume it it's so much effort to

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write the book and so little effort to

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just double and triple in quadruple how

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many more people consume it simply by

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making it available in more ways to more

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people in more places six is you have to

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make it [ย __ย ] good the reason I say

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that is because so many people give away

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sucky fluff in their lead magnets and

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their free [ย __ย ] and I use [ย __ย ] as the

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emphasis there because they're afraid or

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unable to give away more value if you're

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afraid of giving away more value

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consider the alternative you give away

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sucky fluff 99 of the marketplace only

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consumes your sucky fluff and makes a

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decision of how much value you're going

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to give to them in the future and

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they're going to say oh he gave me sucky

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fluff why would I ever work with him and

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then here's the shitty part they then

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other people are like hey do you know

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Jason so-and-so and you're like oh yeah

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I could tip one of his things it was

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[ย __ย ] and so what happens is not only did

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this person not buy they actually get

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other people to not buy yourself who

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otherwise would have you can reinforce

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your reputation in the marketplace by

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continuing to over deliver to people who

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will never give you money and that's

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okay because they know the people who

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will if a lead magnet is not good enough

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that people then tell other people about

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it in my opinion you have failed put 100

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into something if you've never put more

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than 10 put 100 in and see what actually

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happens to the quality of the work you

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put out in your audience will appreciate

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that because people can tell quality and

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step seven is that you want to make it

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easy for them to take the next step

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alright this is so important and people

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forget about it it's like we do all this

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work and we forget to make it easy for

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them to tell us that they want to buy

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more when you're making call to actions

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don't be clever be clear

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just say go to Amazon search my name and

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you'll find the book go to my website

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acquisition.com watch the videos be very

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clear about what you want the people to

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do and if you want give them multiple

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ways to do it it's the same concept as

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making multiple ways of consumption but

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making multiple ways for people to take

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action just like the book consumption

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you can double and triple your response

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rates on ctas by making it available in

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the way that is convenient to them is

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their preference some people like phones

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some people like typing in the URLs some

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people like scanning it just depends on

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the person and you want to make yourself

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available to all of them and believe it

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or not we covered about 20 of one

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chapter of this book I'm gonna have a

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big launch party for my book and if the

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book's already out either way it'll

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still be the same URL which is

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acquisition.com forward slash leads go

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there and it'll either be a training or

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there'll be a registration uh for the

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biggest event ever it's gonna be awesome

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I will do everything my power to

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overlive like crazy for everyone to

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attend so you can be there

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or be square

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