The headset wars: Why it's Apple's to lose

CNBC Television
26 Jan 202409:39

Summary

TLDRApple and Meta (formerly Facebook) offer contrasting visions for the future of virtual reality headsets. Meta bets on an immersive 'metaverse' where users can live and work via avatars. But critics pan the poor graphics and expectation that friends/colleagues also buy in. Apple offers a more personal, incremental vision building on existing devices. Though far pricier, its headset boasts superior hardware and polish. Yet it faces hurdles - no key streaming apps at launch, and the same developer gripes as Macs v PCs. As headsets evolve, it's unclear if either tech titan's bet will pay off or if consumers will embrace wearing screens on their faces.

Takeaways

  • 😊 Meta's vision for VR focuses on an immersive metaverse for social interactions, work, entertainment, etc.
  • 😕 But the metaverse vision relies on widespread consumer adoption and compatible hardware, which are still major challenges.
  • 🤔 Apple has a different, more incremental vision for VR as an extension of existing personal computing.
  • 👍🏻 Apple VR offers crisper visuals and tighter integration with Apple devices due to custom hardware and software.
  • 💰 But Apple's VR headset costs far more than Meta's - $3,500 vs $500.
  • 🤨 It's unclear if consumers want/will adopt wearing headsets regularly, so neither metaverse vision is guaranteed to win out.
  • 😡 Major platforms like YouTube, Netflix & Spotify won't offer dedicated Apple VR apps at launch due to disputes over App Store policies.
  • 😎 While flawed, Apple & Meta's headsets represent important early movers in a potential next platform shift - like early smartphones.
  • 😮 Key improvements needed for mass adoption: lower cost, longer battery, lighter/normal looking design.
  • ❓ The big outstanding question is whether VR/AR headsets become the next dominant personal computing platform over time.

Q & A

  • What are the key differences between Meta's and Apple's visions for VR headsets?

    -Meta envisions the metaverse for social interactions, work, and entertainment. Apple sees VR headsets as a personal device for media consumption and productivity tools. Meta focuses on shared virtual spaces while Apple promotes individual use cases.

  • Why does Apple have an advantage in hardware and supply chain?

    -Apple has decades of hardware experience and strong supplier relationships. It owns proprietary chips and software. Meta relies on Qualcomm and Google's Android. Apple's vertical integration gives it an edge.

  • How do the Meta Quest 3 and Apple Vision Pro compare in terms of quality and price?

    -The Vision Pro has superior quality but costs $3,500, 7x more than the $500 Quest 3. Reviewers say the Vision Pro is a big leap ahead in quality, but not quite 7x better. The price gap could limit adoption for Apple.

  • Why don't some streaming apps support the Vision Pro at launch?

    -Apps like YouTube, Netflix and Spotify won't offer dedicated Vision Pro apps due to Apple's 30% cut on in-app purchases. This could limit the headset's appeal.

  • Could developers' issues with Apple's control hurt the Vision Pro?

    -Developers have complained about Apple's strict app standards and control. This could restrict apps and creativity on the headset if not addressed.

  • What are the key limitations of current VR headsets?

    -Early headsets are bulky, expensive, have short battery life, and comfort issues for long-term wear. But these are expected to improve over time.

  • What is a possible alternative outcome to VR headsets?

    -Neither meta nor Apple wins. Consumers may prefer other wearables like smart glasses or rely more on phones. VR may remain a niche market.

  • How does the current VR market compare to early smartphones?

    -Like bulky, expensive early phones, VR headsets are early in development. As the technology matures, comfort, price and capabilities will likely improve.

  • Could Meta and Apple both succeed with different approaches?

    -Yes, like Microsoft and Apple both succeeded by appealing to different markets in PCs. The market is likely big enough for both companies.

  • What developments are needed for VR headsets to gain mainstream adoption?

    -Lower prices, better comfort for long-term wear, compelling use cases beyond gaming/metaverse, and a critical mass of user adoption.

Outlines

00:00

😄 Tech titans Meta and Apple offer different VR headsets

Paragraph 1 introduces the video topic about the competition between Meta's Quest 3 and Apple's Vision Pro virtual reality headsets. It describes Meta's focus on building the metaverse and providing a whole new virtual world. In contrast, Apple's vision is more focused on personal use cases that extend phone capabilities.

05:01

😎 Apple has advantages with better hardware, ecosystem, and supply chain

Paragraph 2 explains Apple's advantages over Meta including better hardware design, established ecosystem of Apple devices, and control over the supply chain. However, Apple's headset is much more expensive at $3500 versus Meta's $500 Quest 3. There are also issues with lack of key streaming apps at launch.

Mindmap

Keywords

💡Virtual reality headsets

Virtual reality (VR) headsets are wearable devices that immerse the user in a simulated virtual environment. The video compares the VR headsets made by two tech companies, Meta (formerly Facebook) and Apple. Meta's headset is called Meta Quest while Apple's is called Apple Vision. VR headsets transport users into digital worlds for gaming, socializing, working, etc. They exemplify the next frontier in computing platforms.

💡Metaverse

The metaverse is a virtual shared space accessed via VR/AR headsets where users can interact, work, play, socialize, etc. Meta CEO Mark Zuckerberg envisions the metaverse as the future where we will live significant parts of our lives. He wants the Meta Quest headset to be the gateway to this metaverse. But the video notes challenges in getting mass adoption of something so immersive.

💡Augmented reality

Augmented reality (AR) overlays digital information/images onto the real world, as seen through a screen or headset. For example, Apple shows AR directions appearing on actual streets viewed through the headset. AR aims to enhance rather than replace reality. Apple positions their Vision headset as an AR platform, differentiating it from VR-focused Meta.

💡Immersive experiences

Both Meta and Apple emphasize the deeply immersive experiences enabled by their VR/AR headsets. The technology aims to make digital worlds feel real, with realistic graphics and a sense of presence. For example, work meetings where remote colleagues seem like they're in the same room.

💡Ecosystem

Apple has a strong ecosystem of interconnected devices and services like iPhones, iPads, Macs, Apple TV, App Store, etc. This gives it an advantage in rolling out a new product like the Vision headset, which can integrate with its existing ecosystem. Meta lacks this hardware/software ecosystem.

💡Consumer adoption

A key challenge facing VR/AR headsets is persuading consumers to adopt what is still an unfamiliar technology. Factors impacting consumer adoption include cost, ease of use, compelling use cases, social acceptance, etc. The video analyzes which company's vision may appeal more to mainstream consumers.

💡Developer support

To succeed, VR/AR platforms need developer support to build engaging apps and content. But some popular apps like YouTube and Netflix won't support Apple's headset at launch. Developers have issues with Apple's control and fees, hurting adoption.

💡Retail strategy

Apple's retail stores, where customers can try products, may aid adoption of its Vision headset. Meta lacks this retail presence. Hands-on demos may convince consumers about the technology's benefits and spur purchases.

💡Computing platforms

VR/AR headsets represent a potential major shift in computing platforms, just as PCs and smartphones were in the past. Apple and Meta aim to make their headsets the dominant platform and shape the future of technology and how we interact with information.

💡Early stage technology

While promising, VR/AR headsets are still an early stage technology with key improvements needed in areas like graphics, battery life, form factor, applications, etc. The video notes they are likely to evolve significantly, even if an initial product like Apple Vision doesn't take off.

Highlights

Meta's vision is centered on the metaverse, while Apple sees headsets as a personal device and extension of the iPhone

Meta's graphics and experience have been criticized as ugly and lacking, while Apple's hardware and design is seen as far superior

Apple has tight integration with its existing ecosystem of devices, while Meta lacks this hardware advantage

Key streaming apps like YouTube and Spotify will not launch dedicated apps for Apple's headset at release

Apple's strict control over its platform causes issues for some developers and limits accessibility/affordability

The Vision Pro costs $3,500, 7 times more than Meta's $500 Quest 3 headset

Early VR/AR headsets are likely the first step in a transition to more personalized, tailored computing experiences

It's uncertain if consumers will embrace wearing headsets for extended periods as part of daily life

Apple and Meta have taken different approaches, but both could succeed by appealing to different markets

Another possibility is that neither approach succeeds and consumers reject headsets in favor of other formats

Apple and Meta are early movers in attempting a major platform shift, similar to early smartphones

Headsets are likely to improve over time and eventually resemble normal glasses

The big investor question is whether any company can turn niche AR/VR into a mainstream computing platform

Apple has tight supply chain control and a retail presence for customers to try headsets

Meta relies on Qualcomm chips and Google's Android OS instead of proprietary hardware/software

Transcripts

play00:00

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two Tech Titans offering different price

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points different specs and most

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importantly different versions of the

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future of virtual reality Quest 3 is

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it's the most powerful headset that we

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have ever shipped an entirely new AR

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platform with a revolutionary new

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product call them headsets ski goggles

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face computers 2024 is turning out to be

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the year of virtual reality with apple

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and meta duking it out

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[Music]

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what don't look down don't look

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down now this is an office this is

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incredible this week on Tech check why

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the headset battle is apples to

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lose apple and meta see their headsets

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as having way different functions in

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society meta's big bet is on the

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metaverse even changing its name to

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reflect that back in 2021 I am proud to

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announce that starting today our company

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is now meta mark zuer ber envisions a

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whole new world one where we could live

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our entire lives in the metaverse you'll

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probably have a photorealistic avatar

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for work a stylized one for hanging out

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and maybe even a fantasy one for gaming

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you're going to be able to bring things

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from the physical world into the

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metamers almost any type of media that

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can be represented digitally photos

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videos art music movies books games you

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name it so that's really where he

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centered his virtual reality headset The

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Meta Quest and maybe because this was

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during Co he also tried to pitch it as a

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substitute for inperson interactions the

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feeling of presence this is the defining

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quality of the metaverse you're going to

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really feel like you're there with other

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people you'll see their facial

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expressions you'll see their body

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language after party

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passes yes you'd put one on to watch a

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concert with friends play

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pingpong like a shop workout even his

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vision of work was about being in a

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virtual office imagine if you could be

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at the office without the commute and

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when you're ready to share what you've

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been working on you can present it as if

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you're right there with the team but

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that kind of lifestyle change is a huge

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ask for consumers especially when being

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in the metaverse it still isn't actually

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that great he's getting dragged on the

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internet for how ugly the graphics of

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this game are Fortune calling it an

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international laughing stock slate

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labeling the look so stupid and Forbes

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asking does Mark Zuckerberg not

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understand how bad his metaverse is and

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wearing the headsets for long periods

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might even make you feel sick that was

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so much time in Avatar meetings my eyes

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hurt and my head hurts plus the

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metaverse only works if your network of

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friends and co-workers also Buys in so

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if you want to play poker with your

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friends in virtual reality all of them

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also need meta headsets so that's meta

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pitch let's compare it to Apples they

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show someone sitting alone in a room

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looking at photos watching watching a

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movie meditating a much more personal

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Vision that is essentially an extension

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of things that you already do on your

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phone Apple's vision of the future of

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work it's just a higher resolution

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laptop with more screens the web comes

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to life at Fantastic scale text is crisp

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and easy to read social interactions

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they also seem to have less friction you

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can FaceTime with someone who joins on

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their phone hi hey hi could you rece

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instead of needing another headset

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someone start talking to you you can

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look at them and they'll kind of just

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fade into view so that was also

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something that was just kind of

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unbelievable easier integration into a

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normal routine versus A Whole New World

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in the metaverse Apple also knows that

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it's introducing a technology that is in

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its first iterations that consumers are

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just getting used to and that difference

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in messaging is being felt by consumers

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also I thought it was pretty cool where

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they showed the lady on the on the on

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the plane who put these on and put the

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the earphones in and and right and I

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said well you can already do that on on

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The Meta thing and I said well the meta

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sucks because they don't Market this the

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right way if you can actually do that

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Apple has two other important advantages

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over meta the first is its ecosystem

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even connect your Mac simply by looking

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at it turning a 13-in

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screen into a giant display most people

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who buy the vision Pro they will already

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own Apple devices adding another just

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lets all of them work together meta

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doesn't have that same Hardware Edge

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second Apple owns its supply chain The

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Vision Pro uses Apple's proprietary

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software in custom silicon whereas meta

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relies on Google's Android system and

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Qualcomm chips Apple has spent a lot of

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time you know finessing the hardware the

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semiconductors the the entire like

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physical device looks much more polished

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and elevated compared to what meta has

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put out in the Market Apple has been in

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hardware for decades it's built up

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crucial relationships with manufacturers

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up and down the supply chain and it has

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a retail footprint of more than 500

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stores for users to actually try out the

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headset for themselves but perhaps the

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most telling most reviewers who have

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tried both they say apple is Leaps and

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Bounds ahead by far this is the best

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virtual or augmented reality headset out

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there this is something that has not

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been seen in in headsets that I've used

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and I've used all of them it was unlike

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anything I had experienced inside of any

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type of VR AR headset because it's like

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just the apple

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way of course that all comes with a huge

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caveat The Vision Pro is seven times

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more expensive than the latest meta

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headset $3,500 compared to just 500 for

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the quest 3 so is it seven times better

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you can buy an iPhone an iPad and a a

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laptop for that 3500 some say no the

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camera quality is obviously not at the

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level of reality but it wasn't with the

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Apple Pro either if reality is a 10 out

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of 10 The Vision Pro is an 8.5 out of 10

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and The Meta Quest is a 7 out of 10 it's

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amazingly good there's another big

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hurdle for Apple that has become clear

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for a device that is all about media

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consumption The Vision Pro will not have

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some of the most popular streaming apps

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when it launches YouTube and Spotify are

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joining Netflix saying they will not

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offer dedicated apps for Apple's Vision

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Pro headset and instead are directing

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customers to use their websites instead

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Apple has long had a fraught

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relationship with some developers who

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take issue with a 30% cut that Apple

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takes on inapp transactions the reason

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this is coming out or at least getting

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announced so early but it's not coming

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out till next year is to give this

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window for developers to start

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developing their own apps and making

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cool things for this headset to do that

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are way more interesting and way more

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functional at a time when users are

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still deciding whether to Shell out for

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such an expensive device the lack of key

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app that could spell trouble especially

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if it's YouTube and Netflix but

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developers issues with apple goes even

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deeper than App Store policies an

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age-old tug-of war between Macs versus

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PCS hello I'm a Mac and I'm a PC iOS

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versus Android the gatekeeper issue

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Apple likes to have total control over

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the apps that are allowed on their

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systems with strict standards and

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guidelines for users that might mean

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using an iPhone or an iPad is simple

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clean and intuitive but for for

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developers it's been called a set of

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handcuffs that limits creativity and

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learning potential when critic asks of

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the Vision Pro how great would it be for

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this to fail one Bloomberg columnist

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puts it this way it feels like the Mac

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versus PC battles of the 1990s and the

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2000s Steve Jobs offered Sleek hardware

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and software but it was Bill Gates who

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taught the world how to use a computer

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by making it accessible and

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affordable so if we're comparing Steve

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Jobs and apple to Bill Gates and

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Microsoft who won well the question

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answers itself both did they're the two

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most valuable companies in the world

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both worth more than $3 trillion they

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just appeal to different markets so

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could the same fate be true for these

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headsets could both meta and apple win

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but another possible outcome here

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neither win what if consumers never get

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used to wearing something on their face

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all the time instead the age of AI gives

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way to pocket sized devices with the

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syst like the Humane pin rabbit R1 or

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just an app on your phone what is

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undeniably true though apple and meta

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are some of the first movers attempting

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this next platform shift when the first

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smartphone came out it weighed 2 and 1

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12 lbs it was 8 in long it cost

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$4,000 and it took 10 hours to charge

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for 30 minutes of talk time and we see

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how that evolve they're all part of this

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transition to a more personalized you

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know computing

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experience which is tailored for us

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headsets are likely to get lighter

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cheaper have longer battery life and

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maybe look more like normal glasses the

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big question for investors is the

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investment worth it is Apple meta or

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some other company able to turn this

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Niche quirky product into the next

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Computing

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[Music]

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platform

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[Music]