Project Based Internship Klinikgo Health System Analyst - Interview Role Video

Summary

Farid, a health tech startup's system analyst, discusses his role in analyzing and developing digital health systems, focusing on user needs and feedback. He highlights the importance of direct communication with clinic partners and team collaboration with developers and designers. Farid emphasizes the need for technical analysis, communication skills, and problem-solving abilities. He views his role as a stepping stone for career growth, with potential to become a senior analyst or a C-level executive, and stresses the continuous development of products based on user requirements.

Takeaways

• 😀 Farid is introduced as a system analyst at a digital health startup.
• 🔍 His role involves analyzing and designing systems related to a clinic management system called 'Klinik Go'.
• 🤝 Communication is key in his job, with direct interaction with clinic partners during system implementation and feedback sessions.
• 🔧 Farid emphasizes the importance of understanding user needs to develop technology solutions based on actual usage, not assumptions.
• 👥 He also communicates with team members, including developers and UI/UX designers, indicating a collaborative work environment.
• 👨‍💼 Interaction with higher management, such as the CEO or product officers, is frequent, highlighting the startup's dynamic and evolving structure.
• 🛠️ The role of a system analyst is not just technical but also involves a broader perspective, including business insights.
• 💡 Farid's job is to recommend systems or features that meet user needs, focusing on continuous product improvement.
• 🚀 The startup environment offers significant exposure and opportunities for career growth, such as promotions to senior analyst or C-level positions.
• 💡 Problem-solving skills are crucial, as is the ability to learn and adapt to the evolving needs of the product and its users.
• 🔄 Unlike projects with a defined start and end, products require ongoing development and improvement based on user feedback.

Q & A

Who is Farid and what is his role in the company?

Farid is a system analyst at a health tech startup that integrates digital solutions. His role involves analyzing and designing systems related to clinics.

What is the primary responsibility of a system analyst in a startup?

A system analyst's primary responsibility is to understand user needs, develop technological solutions based on actual usage rather than assumptions, and continuously improve the system based on feedback.

What type of communication does a system analyst engage in?

A system analyst engages in two types of communication: direct communication with partners such as clinic owners during system implementation and operational assistance, and internal communication with team members including developers and designers.

How does the system analyst interact with clinic partners?

The system analyst interacts with clinic partners through direct communication, conducting demos, receiving feedback, and ensuring the system meets their needs.

What is the importance of communication with the development team for a system analyst?

Communication with the development team is crucial for a system analyst to ensure that the technological solutions align with the user requirements and to collaborate effectively on product development.

What are the key skills a system analyst should possess according to the script?

Key skills for a system analyst include technical analysis, communication, product management, and problem-solving abilities.

Why is the role of a system analyst appealing for career growth?

The role of a system analyst is appealing for career growth because it offers broad exposure and opportunities for promotion to higher positions such as senior system analyst or even CIO or CTO.

What is the difference between a project and a product in the context of a startup?

A project has a defined start and end, whereas a product is continuously developed and improved based on user needs and feedback.

How does a system analyst ensure the product development aligns with user needs?

A system analyst ensures product development aligns with user needs by actively listening, gathering diverse perspectives, and making informed decisions that map to the users' requirements.

What is the significance of learning and experience for a system analyst?

Learning and experience are significant for a system analyst as they contribute to making more suitable recommendations and improving the value of the output in product development.

What is the final message Farid conveys to the audience?

Farid's final message is one of gratitude and hope for collaboration, emphasizing the importance of continuous learning and adapting to the evolving needs of the users.

Outlines

00:00

😀 Introduction to a Health Tech Startup's Analyst Role

Farid introduces himself as a health tech startup's analyst, responsible for analyzing and designing systems related to digital clinics. He emphasizes the importance of understanding user needs and solving technological solutions based on actual usage rather than assumptions. Farid also discusses the two types of communication he engages in: direct communication with clinic partners during system implementation and operational assistance, and internal communication with team members including developers and other stakeholders. He highlights the dynamic nature of startups and the need for a broad perspective that includes both technical and business viewpoints.

05:01

😀 The Continuous Development of Products vs. Projects

In this paragraph, the speaker contrasts the nature of projects, which have a clear start and end, with products that are in a state of perpetual development. The focus is on the importance of listening to user needs and gathering a wide range of perspectives to make informed decisions. The speaker stresses the value of continuous learning and experience, suggesting that these contribute to the ability to make better recommendations for product improvements. The paragraph concludes with an encouragement for collaboration and a thanks for the opportunity to share insights.

Keywords

💡System Analyst

A system analyst is a professional who examines an organization's existing computer systems and procedures and designs information systems solutions to help the organization operate more efficiently and effectively. In the video's context, the system analyst is tasked with analyzing and developing health-related digital systems, specifically for a clinic, which is central to the video's theme of technological solutions in healthcare.

💡Health Startup

A health startup refers to a new business venture focused on innovation in the healthcare sector, which may include digital health solutions, medical devices, or health services. The video discusses the role of a system analyst within such a startup, emphasizing the importance of understanding user needs and developing technology solutions accordingly.

💡Digital Clinic System

A digital clinic system is an electronic platform designed to streamline clinic operations, improve patient care, and enhance administrative efficiency. The script mentions the development of such a system, highlighting the system analyst's role in ensuring it meets the needs of clinic partners and users.

💡User Needs

User needs refer to the requirements and expectations of the end-users of a product or service. In the video, the system analyst is focused on understanding these needs to develop a digital clinic system that is not based on assumptions but on actual usage and feedback from clinic partners.

💡Feedback

Feedback is the process of providing comments or suggestions about a product or service, which can be used to improve it. The script describes how the system analyst gathers feedback during system implementation and operation to ensure the digital clinic system meets the partners' needs.

💡Communication

Communication is the act of sharing or exchanging information. The video script highlights two types of communication important for a system analyst: direct communication with clinic partners for system implementation and feedback, and internal communication with team members such as developers and designers.

💡Team Interaction

Team interaction refers to the collaborative efforts among members of a team to achieve a common goal. The script mentions the frequent interaction between the system analyst and other team members, including developers, UI/UX designers, and founders or CEOs, which is crucial for the development and improvement of the digital clinic system.

💡Technical Analysis

Technical analysis involves the examination of an organization's technical infrastructure and processes to identify areas for improvement or to recommend new solutions. The system analyst in the video is responsible for this type of analysis to ensure the digital clinic system is technically sound and meets user requirements.

💡Product Management

Product management is the process of guiding a product from its conception to its launch and beyond, involving planning, development, positioning, and marketing. The video script indicates that the system analyst must have product management skills to develop and improve the digital clinic system continuously.

💡Problem Solving

Problem solving is the process of identifying, analyzing, and finding solutions to problems. The script mentions problem-solving skills as essential for a system analyst, who must be able to address challenges and find the best solutions for the digital clinic system.

💡Career Growth

Career growth refers to the process of advancing one's professional career through promotions, skill development, and increased responsibilities. The video discusses the potential for career growth as a system analyst, with opportunities for promotion to senior positions or even to become a CIO or CTO.

💡Continuous Improvement

Continuous improvement is the ongoing effort to enhance products, services, or processes. In the context of the video, the system analyst is involved in the continuous development of the digital clinic system, making improvements based on user needs and feedback.

💡Input and Output

In the context of the video, input refers to the gathering of information, ideas, or feedback, while output refers to the resulting improvements or decisions made based on that input. The script emphasizes the importance of gathering a wide range of inputs to make valuable decisions and improvements to the digital clinic system.

Highlights

Introduction of Farid as a system analyst in a health tech startup.

Responsibility of analyzing and developing systems related to digital health clinics.

Importance of understanding user needs to solve technological solutions based on actual use, not assumptions.

Communication with clinic partners during system implementation and operational feedback.

Internal team communication with development, UI/UX designers, and mobile developers.

Interaction with higher management like founders or CEOs for product direction.

The broad perspective required for a system analyst, including technical and business viewpoints.

The fluid structure of startups and the need for adaptability in roles and responsibilities.

The role of a system analyst in recommending systems or features based on user needs.

The necessity for a system analyst to have strong analytical, communication, and product management skills.

The career growth opportunities in a startup environment, such as promotion to senior roles or C-level positions.

The continuous development of products in contrast to the defined start and finish of projects.

The importance of listening to users and gathering a wide range of perspectives for decision-making.

The process of mapping out options and selecting the most fitting and least risky solutions.

The value of learning and gaining experience to make more suitable recommendations.

The memorable aspect of being part of a product's growth and understanding its development process.

The need for input and processing to create valuable outputs in product development.

Closing remarks expressing gratitude and hope for collaboration, with an invitation for further engagement.

Transcripts

[Musik]

Halo assalamualaikum teman-teman

Perkenalkan nama saya Farid saat ini

saya di amanahi sebagai sistem analis di

sebuah startup kesehatan dan yang ada

betanya dengan digital

[Musik]

memang tanggung jawab sebagai

semenarialisme

untuk menganalisis kemudian merancang

mengembangkan yang ada kaitannya dengan

sistem namanya sistem yang berkaitan

dengan klinik ya kemudian juga

penting dalam

memahami kebutuhan dari pengguna jadi

kita mensolusikan solusi teknologi itu

bukan berdasarkan asumsi tapi

berdasarkan dengan

penggunaan dalam hal ini ya kita

penggunaannya adalah partner dari

klinik go yaitu pemilik ini ataupun

hasil

[Musik]

jadi sebagai sistem analis itu kita ada

dua tipe komunikasi yang pertama Ya

komunikasi langsung dengan

partner gitu kan waktu kita misalkan

implementasi

sistem klinik go ke klinik karena adanya

klinik itu kan kita langsung

berinteraksi ya kita melakukan demo

sistem kemudian mendapatkan feedback dan

juga ketika operasional menuju kita

tetap assist Bagaimana apakah sistemnya

itu sudah sesuai dengan kebutuhan

partner dan apabila ada

temuan ataupun Feedback ya kita juga

terus impian touch dan komunikasi dengan

faktor kemudian

komunikasi yang kedua kita dengan

sesama anggota tim gitu kan kebetulan

kalau tim sistem analis kan berada di

tingkat teknologi ya Jadi kita akan

sering sekali komunikasi dengan

development jadi nama program benar gitu

kan kemudian juga dengan uiux Designer

dan juga dengan mobile developer nah di

sebuah startup yang dimaksud dengan

berkembang yang menjadi Point Plus itu

juga kita

bisa dan akan sering berkomunikasi

dengan shift level founder ataupun CEO

gitu kan dipimpin oleh

CPU atau shift product officer Nah

kemudian ada juga tim operasional

dipimpin oleh seorang CEO shift

operating office Nah kita itu akan

sangat sering berinteraksi dan juga

komunikasi

bersama dengan parasit gitu kan jadi

kita wawasannya lebih luas hanya perihal

teknis saja tapi juga ada sudut pandang

bisnisnya

[Musik]

karena memang

startup itu biasanya organisasi yang

diciptakan dalam mencari bentuk dan juga

Mencari bisnis model yang tepat dan

biasanya itu struktur organisasinya

masih Lin ya masih

ranting Jadi biasanya memang ada ya saya

Sebutkan

yang sesuai dengan strukturnya yang gitu

[Musik]

sebetulnya sesuai namanya ya sistem dan

analis jadi kaitannya pasti sama teknis

gitu kan jadi kita menganalisis yang

berkaitan dengan teknis Tujuannya adalah

untuk merekomendasikan sistem ataupun

feature ya sesuai dengan kebutuhan user

jadi terus improve itu apalagi sudut

pandangnya adalah kita mengembangkan

produk gitu kan Nah kemudian selain

kemampuan analisis dari sisi teknis kita

juga musti punya kemampuan komunikasi

gitu kemudian juga ada kompetensi ya

musti dimiliki itu berkaitan dengan

produk manajemen kemudian skill

selanjutnya adalah ya pasti Ungu problem

solving

sebetulnya kalau alasan memilih ruler

itu karena sekarang

itu sebetulnya sangat punya porsi besar

untuk

mendapatkan exposure untuk meningkatkan

kompetensi dan juga jenjang karirnya itu

berjenjang gitu Jadi mungkin kalau

sistem analis ya kita Sangat terbuka

kesempatan untuk promosi misalkan

menjadi senior sistem analis kemudian

atau yang di sebuah struktur organisasi

Puncak atau shift level Ya anda potensi

untuk menjadi cio ataupun CPU

[Musik]

karena sudut pandangnya itu kita

mengembangkan produk jadi justru kita

tahu nih titik mulainya investmentnya

apa kemudian

yang dulu Seperti apa kemudian yang

sekarang Seperti apa itu kita melewati

proses itu semua jadi kita tahu kita

sedang berkembang kemudian kita juga

tahu apa yang dibutuhkan untuk lebih

berkembang Nah itu justru yang memorable

ya kalau Project kan secara definisi

sesuatu yang ada start dan ada finishnya

nah kalau Produk ini tidak seperti itu

produk itu adalah sesuatu yang

dikembangkan terus-menerus Jadi kita

improvementnya itu bergantung dari

kebutuhan

pengguna kita

[Musik]

yang pertama kita harus banyak mendengar

kemudian kita perlu mencari sudut

pandang yang luas yaitu sehingga kita

ketika memutuskan sesuatu itu tidak

langsung jam

ini kita beneran memetakan

Seperti apa kemudian apa opsi-opsi yang

opsible untuk kita coba gitu kan Gimana

opsi yang paling Fit gitu kan Mana

option yang paling

minimal resikonya dan lain sebagainya

kita harus banyak input ketika banyak

input Berarti ada sesuatu yang bisa

diproses nah ketika ada sesuatu yang

diproses Berarti outputnya itu jauh

lebih

berharga Nah mungkin input itu maksudnya

secara detail adalah Ya kita harus

banyak belajar Nah ketika kita sudah

semakin pengalaman seperti itu Nanti

ketika merekomendasikan sesuatu pasti

itu akan lebih cocok dan mungkin itu

dari saya terima kasih semoga Anda

banyak hal yang bisa

dikolaborasikan persamaan terima kasih

[Musik]