2.Motivational Interviewing: Setting the scene

Heart Foundation
20 Feb 201209:27

Summary

TLDRIn this video, Stan Steinle, a clinical psychologist, discusses the concept and importance of motivational interviewing. He explains how clinicians can effectively help patients make beneficial lifestyle changes to improve their health and quality of life. Steinle highlights the challenges of patient resistance and the role of clinician communication in fostering change. Through an example interaction, he illustrates common pitfalls and emphasizes the need for empathetic, client-centered approaches that encourage patients to advocate for their own change, thereby enhancing treatment adherence and health outcomes.

Takeaways

  • 😀 Motivational interviewing is a method used by clinicians to help people make positive changes in their lives to improve health and quality of life.
  • 🔍 The script highlights the challenges clinicians face in helping patients make lifestyle changes and adhere to treatment recommendations, which are significant contributors to health outcomes.
  • 👥 Communication with patients is crucial and can influence their decisions and ability to make and sustain behavioral changes.
  • 🚫 The traditional clinician-patient interaction can sometimes lead to arguments against change, which can evoke resistance and reduce the likelihood of change.
  • 🤔 The concept of 'ambivalence' is key; patients often feel two ways about making changes, seeing both benefits and drawbacks.
  • 💡 Clinicians should aim to evoke the patient's own motivations and concerns rather than imposing their views, which is a central element of motivational interviewing.
  • 🌟 Empathy and active listening are essential in motivational interviewing, allowing the clinician to understand the patient's perspective and experiences.
  • 🛡 Minimizing resistance is a goal of motivational interviewing, as it helps to create an environment where change is more likely to occur.
  • 🌱 The approach nurtures hope and optimism, creating a sense that positive change is possible for the patient.
  • 🎯 Motivational interviewing is goal-directed, aiming for specific behavioral changes, but it is also client-centered, focusing on the patient's own goals and choices.
  • 🧘‍♂️ It involves helping patients explore and resolve their ambivalence, enabling them to make personal choices that they are more likely to follow through on.

Q & A

  • What is the main focus of Stan's discussion in the script?

    -Stan's main focus is on motivational interviewing, its application in clinical practice, and how it can be useful for clinicians to help their clients and patients make positive changes in their lives.

  • What is motivational interviewing according to the script?

    -Motivational interviewing is a goal-directed, client-centered approach that aims to help individuals work towards change and healthy behavioral changes by exploring and resolving their ambivalence.

  • Why is helping people make lifestyle changes considered challenging in clinical practice?

    -It is challenging because people often have ambivalent feelings about changing their behaviors, and clinicians need to navigate these feelings without creating resistance or arguments against change.

  • What are the two largest contributors to people's health outcomes mentioned in the script?

    -The two largest contributors to people's health outcomes are their lifestyle choices and their adherence to treatment recommendations.

  • What is the 'writing reflex' as described in the script?

    -The 'writing reflex' refers to the clinician's instinct to fix things for the patient, which can lead to confrontation with the patient's ambivalence and potentially increase resistance to change.

  • How can clinicians reduce resistance to change when working with clients?

    -Clinicians can reduce resistance by using motivational interviewing techniques, which include evoking the client's own concerns and motivations, listening with empathy, and nurturing hope and optimism.

  • What is the importance of communication in helping patients make decisions about their health?

    -Effective communication is crucial as it influences the choices patients make and their ability to sustain behavioral changes, which in turn affects their health outcomes.

  • What is the role of a clinician in motivational interviewing?

    -The clinician's role is to facilitate the client's exploration of their ambivalence, evoke their own arguments for change, and support them in making personal choices that lead to behavior change.

  • Why is it counterproductive for clinicians to argue for change with their clients?

    -Arguing for change can evoke more arguments against change from the client, increasing their resistance and making them less likely to make the desired changes.

  • How does the script illustrate the interaction between a clinician and a patient using motivational interviewing?

    -The script provides an example of a conversation where the clinician uses reflections and logical arguments to guide the patient, but also highlights the importance of not creating an argumentative dynamic that could hinder change.

  • What is the significance of the patient's ambivalence in motivational interviewing?

    -Ambivalence is a natural part of the change process, and recognizing and exploring it is key to helping the client resolve their mixed feelings and make an informed decision about change.

Outlines

00:00

😀 Introduction to Motivational Interviewing

Stan Steinle, a clinical psychologist, introduces the concept of motivational interviewing, a method aimed at helping people make positive changes in their lives to improve health and quality of life. He emphasizes the challenges clinicians face in motivating patients to adopt healthier lifestyles and adhere to treatment recommendations. The script describes a typical interaction between a clinician and a patient, highlighting the resistance the patient shows to change. The key takeaway is the importance of effective communication in facilitating change and the clinician's role in preparing patients for it.

05:01

🤔 The Challenge of Ambivalence in Change

This paragraph delves into the concept of ambivalence, where patients often feel conflicted about making changes due to the perceived benefits and drawbacks. The 'writing reflex' of clinicians, a tendency to want to fix things for the patient, is contrasted with the patient's ambivalence, which can lead to confrontation and resistance to change. The paragraph stresses the importance of clinicians evoking the patient's own motivations and concerns rather than imposing change. The goal is to minimize resistance and nurture hope and optimism, leading to the development of motivational interviewing as an approach that is goal-directed, client-centered, and focused on resolving ambivalence.

Mindmap

Keywords

💡Motivational Interviewing

Motivational Interviewing is a counseling method that helps individuals resolve their ambivalence about behavior change. It is goal-directed and client-centered, aiming to elicit behavior change by exploring and resolving ambivalence. In the script, the concept is central to the discussion on how clinicians can facilitate health behavior changes in their clients by evoking their own motivations and concerns.

💡Clinical Psychologist

A clinical psychologist is a licensed professional who provides psychological assessments, diagnoses, and treatments for mental health disorders. In the video, Stan Steinle identifies himself as a clinical psychologist, indicating his expertise in the field and his interest in motivational interviewing as a tool for helping clients make positive changes.

💡Ambivalence

Ambivalence refers to the state of having mixed feelings or contradictory ideas about something. In the context of the video, it is the internal conflict clients face when considering a change in behavior. The script illustrates this through the patient's conflicting feelings about exercising and spending time with family.

💡Behavior Change

Behavior change involves modifying one's actions or habits, often in response to new information or a desire to improve health outcomes. The video emphasizes the importance of clinicians helping clients navigate this process, particularly in relation to lifestyle choices and treatment adherence.

💡Lifestyle Choices

Lifestyle choices are decisions individuals make about their daily habits and routines, such as diet, exercise, and sleep. The script highlights these choices as significant contributors to health outcomes, and how they can be a point of discussion in motivational interviewing.

💡Treatment Adherence

Treatment adherence refers to the extent to which patients follow medical advice or prescribed treatments. In the script, it is mentioned as a critical factor in health outcomes, and a potential area for improvement through motivational interviewing.

💡Communication Skills

Communication skills are the abilities to effectively convey information, ideas, and emotions. The video discusses the importance of these skills in the context of motivational interviewing, where clinicians must reflect, empathize, and evoke change from clients.

💡Writing Reflex

The 'writing reflex' is a term used in the script to describe the automatic tendency of clinicians to provide solutions or advice to their clients. It is contrasted with the approach of motivational interviewing, which seeks to evoke self-motivation for change from the client rather than imposing solutions.

💡Resistance

Resistance in the context of the video refers to the client's opposition to change or the act of arguing against the reasons for change presented by the clinician. The script illustrates how traditional confrontational approaches can increase resistance, which is counterproductive to the goal of behavior change.

💡Empathy

Empathy is the ability to understand and share the feelings of another. In motivational interviewing, as discussed in the script, clinicians are encouraged to listen with empathy to the client's concerns and motivations, fostering a supportive environment for change.

💡Optimism

Optimism is a positive outlook or expectation of success. The script suggests that nurturing optimism is a key aspect of motivational interviewing, as it can help clients see the possibility of change and improve their willingness to engage in it.

Highlights

Introduction to motivational interviewing by a clinical psychologist named Stan Steinle.

Motivational interviewing as a method to help clients make changes to improve health and quality of life.

The privileged position of clinicians in helping people make life changes.

Challenges in helping clients make lifestyle changes and adhere to treatment recommendations.

Importance of lifestyle choices and treatment adherence in health outcomes.

The role of communication in facilitating behavioral changes in clients.

Demonstration of a clinician-patient interaction highlighting communication strategies.

The 'yes, but' argument pattern in clinician-patient conversations.

Clinician's 'writing reflex' and its potential to evoke resistance to change in clients.

The concept of ambivalence as a key dilemma in the change process for clients.

The importance of evoking arguments for change from the client rather than the clinician.

The role of empathy and minimizing resistance in motivational interviewing.

Nurturing hope and optimism as part of the motivational interviewing process.

Definition and core principles of motivational interviewing.

Motivational interviewing as a goal-directed, client-centered approach to elicit behavior change.

Exploring and resolving ambivalence as a strategy in motivational interviewing.

Transcripts

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well hello everyone um my name's Stan

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steinle uh I'm a clinical psychologist

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uh just in private practice but one of

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my areas of interest is this topic of

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motivational interviewing so hopefully

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for the for the next little while we'll

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have a bit of a chat about um

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motivational interviewing and perhaps

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how it might be um useful for you uh in

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some of the work that you do with your

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clients and

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patients I suppose just to to set the

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scene one of the the most satisfying

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things I think about our work as

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clinicians um is helping people to make

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changes to their lives which um actually

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uh helps to improve their health and

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perhaps improve their quality of life in

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fact it's quite a privileged position I

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think in many ways for us to to be able

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to to have that sort of involvement in

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in people's lives on the other hand I

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think one of the most challenging things

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about our work as clinicians and um is

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in fact helping people make changes to

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their lives one of the most challenging

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things is what to do to actually help

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people to make decisions about their

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lifestyle and their behaviors that does

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uh help them to improve their health and

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their quality of life it's it's

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important because um two of the largest

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contributors to People's Health outcomes

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and and perhaps to their poor health is

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in fact their lifestyle choices um and

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secondly their choices around whether

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they adhere to and follow through with

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different treatment uh recommendations

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as well so lifestyle behaviors and

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treatment adherence are are two of the

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big contributors to to People's Health

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outcomes the way we communicate with

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patients is also then very important in

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terms of the choices that that people

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make and their ability to to make and

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sustain those behavioral changes so

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today we'll be a bit about that notion

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of how we communicate with our clients

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or

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patients in fact we hold a very unique

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position I think and and and a unique um

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sort of opportunity to uh work with

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people in a way that prepares them for

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change what I'd like to do first of all

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though is just to um just to show you an

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example of an interaction between a

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clinician and a patient have a think

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about it as I as I talk through it

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because there's some things that that

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the interaction actually kind of

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demonstrates in the way that that um

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that clinicians and patients can can uh

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can work together so looking at your BMI

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and your consistently high blood

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pressure readings now's a good time for

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you to start exercising and losing some

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weight yeah um you know I get up early

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with the kids and I'm at work till 7 or

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8:00 p.m. so I don't have a lot of time

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during the day I understand time is

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scarce but this is very serious there's

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a high risk association between high

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blood pressure and risk of stroke yeah

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I've heard that but I feel guilty

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spending time on myself when I should be

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spending it with the family I know it's

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hard to juggle everything but if you

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don't spend the time now working on your

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health you're not going to be there long

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term for your family yeah but I've never

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been a good

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exerciser and I've never really enjoyed

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it you know I'd rather read and relax

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with a couple of good Reds that's the

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best end of day for me okay it's

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important to relax at the end of the day

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but keep in mind alcohol can increase

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your blood pressure as well so you may

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need to watch how much you drink as well

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yeah you know I've heard that so what's

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happening in that sort of interaction

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what we see there is a concerned

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clinician you know here is a a clinician

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who really would like to help the person

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and and to prevent um bad things

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happening to that person and the

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clinician is showing good skills there

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there's good communication skills good

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good um uh kind of reflections of some

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of the harder bits that the patient is

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experiencing and the clinician in

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amongst that is offering logic IAL

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Arguments for change they're presenting

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the reasons that the person should

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change um the only problem is the

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patient is arguing back the patient is

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arguing against change there's it's

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becoming this interaction between the

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two whereby um the clinician on the one

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hand is is trying to put all of those

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good Arguments for why the client should

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change out there and the the client is

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arguing against those reasons is putting

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all the reasons why they can't or

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shouldn't or won't change they've there

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a little bit of a of an interaction that

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we often see in that situation where

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each person is kind of starting their

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sentence with yes but maybe you should

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make this change yeah but I can't

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because of this yeah but maybe you

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should because of this yeah but I can't

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because of this and that yes but sort of

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tennis in a way is actually creating um

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an argument it's friendly and nice and

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pleasant but nevertheless it's an

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argument and the the client is arguing

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against change the really important

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thing for us as clinicians to stop and

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consider as well though is that there's

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something in what the clinician or we as

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clinicians are doing that's actually

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evoking that from the client and that's

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really important because we know that um

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the more that we evoke arguments against

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change from the client the less likely

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that they actually will change so in an

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interaction like that the the clinician

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and the clinician's behaviors are

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actually reducing the likelihood of of

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the client actually making any of the

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changes that that ultimately might be

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important for them so I suppose the the

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the question is is you know really

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what's at play here and and the thing

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that we have to remember when we're

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working with people who are um

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considering change or perhaps feel two

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ways about some sort of behavior is is

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we need to remember that ambivalence is

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the key dilemma that they face they feel

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two ways about it there are good things

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and not so good things about any given

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Behavior whether it's something like um

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you know exercise or you know or or

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perhaps smoking or or whatever whatever

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the behavior might be for anyone

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individual they feel ambivalent about it

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because there's some things they like

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about it and some things they don't

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about it and the the difficulty is that

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um while the client might be feeling or

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patient might be feeling ambivalent on

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the other side we have clinicians who

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often experience what we call the

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writing reflex the writing reflex is

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this notion whereby um the clinician you

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know wants to make things right for the

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person you know wants to fix things what

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can see in the future there's some sort

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of um you know perhaps bad outcome or or

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some you know consequence for them and

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wants to set that a right the problem is

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that where on the one hand we have the

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the client with ambivalence and on the

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other hand we have the uh clinician with

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the writing uh reflex a confrontation

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occurs between those two the ambivalence

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and the writing re reflex confront each

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other and in the end uh what that

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actually can do is to make the person

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more resistant to change and less likely

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to change so faced with this dilemma

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faced with this notion that we're

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wanting to help people to make changes

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um to improve their their health and

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their quality of life but also this

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notion that um you know that we're

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really wanting to avoid those arguments

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whereby the uh the client becomes more

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and more resistant of change there would

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they developed some early Concepts and

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probably the first one is is a really

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important take-home message from all of

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this and and that is that um we're

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really wanting the client rather than

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the clinician to be making the arguments

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for change that's a fundamental kind of

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element of of what we're now trying to

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do when when working with our with our

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clients our role is actually much more

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just about evoking from the clients

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their own concerns and and their own

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motivations um rather than trying to

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tell them what to do or persuade them

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about what to do we're trying to evoke

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it from them and have them argue for

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change themselves as well as that we we

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want to do that um in a way where we

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listen with empathy have have an

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empathic kind of ear to to what the

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client has having to say we want to

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minimize resistance we want to to to

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work with people in a way where they um

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uh are arguing less and less against

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change or resisting change in that way

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and we're wanting to nurture hope and

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optimism we want to create a sense of of

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optimism um that things can change for

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them so out of those early Concepts I

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guess was developed this uh approach

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called motivational interviewing um

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motivational interviewing I I guess if

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we're thinking of a definition

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motivational interviewing is goal

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directed in that it is about trying to

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work towards change and work towards um

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you know uh healthy behavioral changes

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but it's also client centered in that

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while there are these goals and we're

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working towards something we're wanting

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to do it in a way whereby you know we're

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evoking that from the clients it's it's

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evoking their choices and their

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strategies and their goals we do those

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things in order to elicit some sort of

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behavior change for the client um by

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helping them to explore and resolve

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ambivalence so while ambivalence is

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there and and is something that we're

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not wanting to to sort of argue against

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we recognize that it's there and we try

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to explore it and ultimately resolve it

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for the person so they're able to make

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their own personal choice

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Related Tags
Motivational InterviewingHealth BehaviorClinical PsychologyLifestyle ChoicesTreatment AdherenceBehavioral ChangePatient CommunicationClient-CenteredAmbivalence ResolutionHealth OutcomesQuality of Life