Talent Intelligence Hub & HXM Suite Integration

Summary

The video script introduces Talent Intelligence Hub as a central feature within the SuccessFactors platform, akin to the human nervous system. It collects, processes, and shares talent-related data, driving innovations alongside SAP Business AI. The Hub includes components like Job Profile Builder, Attributes Library, and Growth Portfolio, offering personalized recommendations and insights for skills and competencies. It integrates with various platforms, enhancing performance management, learning experiences, and talent acquisition. The script also highlights new features and permissions for a more flexible and skill-centric HR approach.

Takeaways

• 🧠 Talent Intelligence Hub is a central feature in the SuccessFactors platform, acting like a human nervous system by collecting, processing, and sharing talent-related data and insights.
• 🔄 The Hub is designed to drive innovations in the HXM Suite, in conjunction with SAP Business AI's capabilities.
• 📅 Users with the 2 AG 2023 release can configure and test data interactions within the Talent Intelligence Hub.
• 🛠️ The Hub consists of three main components: Job Profile Builder, Attributes Library, and Growth Portfolio.
• 📋 Growth Portfolio pre-populates attributes for employees, including skills and competencies related to their job roles.
• 🔑 The color-coded labels (purple, blue, orange) signify different types of data interactions and personalized recommendations within the system.
• 🔍 Enhanced search capabilities allow finding talents by skills and ratings in succession planning and career development.
• 📝 Changes in Performance Management forms include the replacement of 'competency' with 'attribute', allowing for skill and competency sections to be added.
• 📊 Attributes data is now available in Story Reports, providing a deeper analysis of talent-related information.
• 👥 Dynamic teams can leverage attributes data to define team member requirements and recruit based on specific skills and competencies.
• 🔗 Attribute synchronization with the integrated learning experience allows for real-time updates to employees' growth portfolios as they complete learning courses or programs.
• 🤖 Machine learning-based recommendations provide personalized learning and assignment suggestions in the Opportunity Marketplace based on an employee's growth portfolio attributes.
• 🔄 Real-time updates to growth portfolios occur after completion of performance management and 360 reviews, reflecting changes in skills and competencies.
• 🔒 New permissions in the 2023 release allow for more granular control over what employees can do with their growth portfolios, such as enrolling based permissions and view permissions.
• 📈 The introduction of skill recommendations based on Microsoft Graph data allows for the inference of skills from an employee's interactions with Microsoft applications, enhancing the personalization of skill recommendations.

Q & A

What is Talent Intelligence Hub in the context of the SuccessFactors platform?

Talent Intelligence Hub is a feature within the SuccessFactors platform that functions like a human nervous system, collecting, processing, and sharing valuable talent-related data and insights. It acts as the central hub within the HXM Suite and is designed to drive innovations in conjunction with SAP Business AI's brain power.

What are the three main components of the Talent Intelligence Hub?

The three main components of the Talent Intelligence Hub are Job Profile Builder, Attributes Library, and Growth Portfolio.

How does the Growth Portfolio prepopulate attributes for employees?

When employees initially access the Growth Portfolio, they find prepopulated attributes that comprise the skills and competencies associated with their specific job code or job role.

What does the color purple signify in the Talent Intelligence Hub?

In the Talent Intelligence Hub, the color purple signifies talent data that updates the Growth Portfolio.

How can the Talent Intelligence Hub enhance the succession planning process?

In addition to competencies, the Talent Intelligence Hub allows for the search of talents by skills and ratings, thereby enhancing the succession planning process by providing a more comprehensive view of potential candidates' capabilities.

What changes were made to the Performance Management and 360 review forms in relation to the Talent Intelligence Hub?

The section type 'competency' has been replaced by 'attribute' in the Performance Management and 360 review forms, allowing users to add either a skill section or a competency section that accesses skills and competencies from the Attributes Library.

How can employees view their last skill or competency rating from the Growth Portfolio in their Performance Management form?

Employees can view their last skill or competency rating from the Growth Portfolio in their Performance Management form if the Growth Portfolio is identified as the last rating source in the configuration feature within the admin center.

What is a dynamic team and how does it relate to the Talent Intelligence Hub?

A dynamic team is an informal team formed by people coming together for a specific objective, not defined by the formal organization hierarchy. Attributes data is available in dynamic teams, allowing team owners to create assignments to recruit team members based on required attributes.

How does the integration of Talent Intelligence Hub with the new integrated learning experience work?

With the integration, attributes data are available in the integrated learning experience, where admins can assign those attributes to learning contents, and employees can see how their attributes update in real-time as they complete learning courses or programs.

What are the benefits of upgrading to Talent Intelligence Hub for an organization?

Upgrading to Talent Intelligence Hub can help organizations become more skills-based, skill their employees, offer career growth opportunities, identify high-performers, ensure the right skills are hired, decrease manual workload on the HR team, and provide leadership with a comprehensive view of people's skills, competencies, and holistic data.

How does the Talent Intelligence Hub use machine learning to provide personalized recommendations?

The Talent Intelligence Hub uses machine learning to offer personalized learning recommendations based on an employee's growth portfolio attributes data and to provide recommendations on matching assignments in the Opportunity Marketplace based on their portfolio.

What is the significance of the color-coded labels in the Talent Intelligence Hub?

The color-coded labels in the Talent Intelligence Hub help users quickly understand the flow of data: purple for talent data updating the Growth Portfolio, blue for data from the Talent Intelligence Hub updating Talent Solutions, and orange for personalized recommendations with Opportunity Marketplace.

How can attributes data from the Talent Intelligence Hub be utilized in story reports?

Attributes data from the Talent Intelligence Hub can be included in story reports, allowing users to create reports with data from the Talent Intelligence Hub and its entities, such as attributes, attributes types, growth portfolio, behavior, and proficiency.

What new permissions and features were introduced in the Talent Intelligence Hub for 2023?

In 2023, new permissions were introduced for employees in the Growth Portfolio, allowing them to add and view skills and competencies. Managers gained permissions to edit proficiency levels of their team members and view their direct reports' skills and competencies. Additionally, a quick action card called 'View My Growth Portfolio' was added to the homepage for easy access.

How does the Talent Intelligence Hub integrate with Microsoft Graph data for skill recommendations?

If Microsoft is set up as a client application and an employee's email ID matches between Microsoft Azure and SAP SuccessFactors, the skill inferencing system can create skill recommendations based on skill terms in the data from Microsoft Graph APIs, such as Outlook calendar invitations, Microsoft Teams team names and descriptions, and distribution lists.

Outlines

00:00

😀 Talent Intelligence Hub Overview and Features

The Talent Intelligence Hub is likened to the human nervous system, centralizing and processing talent-related data within the HXM Suite. It is pivotal for driving innovations alongside SAP Business AI. Users with the 2 AG 2023 release can configure and test data interactions. The Hub consists of three main components: Job Profile Builder, Attributes Library, and Growth Portfolio. Employees find pre-populated attributes in the Growth Portfolio, which are skills and competencies tied to their job roles. The script also highlights the significance of color-coded labels for data updates and personalized recommendations. New functionalities include searching for talents by skills and ratings, integrating skills and competencies into performance management forms, and viewing the last skill or competency rating from the Growth Portfolio in performance forms, provided the Growth Portfolio is set as the last rating source in the configuration settings.

05:01

📚 Integrations and Machine Learning Recommendations

This section delves into integrations and machine learning-based recommendations within the Talent Intelligence Hub. It discusses personalized learning recommendations based on Growth Portfolio attributes, with the new integrated learning experience being a key solution offering such personalization in the Opportunity Marketplace. Employees receive recommendations based on their portfolio attributes and the attributes updated in the learning content. The script also covers how talent data updates the Growth Portfolio in real-time as employees complete learning courses or programs, acquire new attributes, and successfully complete dynamic team assignments. Additionally, it outlines how skills and competencies with ratings update the Growth Portfolio post-performance management and 360 reviews. The section concludes with enhancements introduced in 2023, such as role-based permissions, new manager permissions, and quick action cards for accessing growth portfolios, as well as skill recommendations based on Microsoft Graph data.

10:04

🚀 The Value Proposition of Talent Intelligence Hub

The final paragraph emphasizes the value of upgrading to the Talent Intelligence Hub, particularly for organizations aiming to become skills-based, enhance employee skilling, offer career growth, identify high-performing talent, and reduce HR manual workload. It also mentions the comprehensive insights provided to leadership teams regarding employees' skills, competencies, and holistic data. The paragraph concludes by reinforcing the importance of the Talent Intelligence Hub in achieving organizational goals and improving overall talent management strategies.

Keywords

💡Talent Intelligence Hub

Talent Intelligence Hub is a central feature within the SuccessFactors platform, likened to the human nervous system for its role in collecting, processing, and sharing talent-related data and insights. It is a key driver of innovations within the HXM Suite, in conjunction with SAP Business AI. In the script, it is described as the core component that facilitates various functionalities and integrations, such as the Job Profile Builder, Attributes Library, and Growth Portfolio.

💡HXM Suite

HXM Suite refers to the Human Experience Management software suite by SAP SuccessFactors. It is a comprehensive platform designed to manage and enhance the employee experience across various aspects of talent management. The script positions the Talent Intelligence Hub as a central hub within this suite, emphasizing its importance in driving innovations and data interactions.

💡Growth Portfolio

Growth Portfolio is a component of the Talent Intelligence Hub that allows employees to access a pre-populated set of attributes related to their job role or code. It is used to track and update skills and competencies, and it is integral to the personal development of employees. The script mentions how it is updated in real-time with new attributes acquired through learning experiences and how it integrates with other features like Performance Management.

💡Attributes Library

The Attributes Library is a part of the Talent Intelligence Hub that contains a repository of skills and competencies. It is used to define and standardize the attributes that can be associated with job roles within an organization. The script explains that this library is accessed by various components, such as the Growth Portfolio and the Performance Management forms, to ensure consistency in skill and competency assessments.

💡SuccessFactors

SuccessFactors is a cloud-based human capital management software solution by SAP that provides a wide range of functionalities for HR, recruiting, and talent management. In the script, it is mentioned as the platform that hosts the Talent Intelligence Hub and other features discussed, indicating its role as a comprehensive tool for managing talent within an organization.

💡Performance Management

Performance Management is a process within the SuccessFactors platform that allows organizations to evaluate employee performance and set goals. The script mentions that the Performance Management form has been updated to include attributes from the Attributes Library, allowing for a more skill-focused approach to performance evaluation.

💡Dynamic Team

A Dynamic Team, as described in the script, is an informal team formed for a specific objective, not defined by the formal organizational hierarchy. It utilizes attributes data to recruit team members with the required skills for assignments. This concept is used to illustrate how Talent Intelligence Hub supports flexible and project-based work structures.

💡Skill Synchronization

Skill Synchronization refers to the process of updating an employee's skill set in real-time as they acquire new skills or improve existing ones through learning experiences. The script explains how this is facilitated through the integration of the Talent Intelligence Hub with the new integrated learning experience, allowing for a continuous update of the Growth Portfolio.

💡Opportunity Marketplace

Opportunity Marketplace is a feature within the SuccessFactors platform where employees can find personalized learning recommendations and assignments based on their Growth Portfolio attributes. The script highlights how machine learning is used to provide personalized recommendations, enhancing the employee's ability to find relevant opportunities for skill development.

💡Machine Learning

Machine Learning is a subset of artificial intelligence that enables systems to learn from and make decisions based on data. In the context of the script, it is used to power personalized learning recommendations in the Opportunity Marketplace and to infer skills from employee activities in other systems, such as Microsoft Graph data.

💡Microsoft Graph

Microsoft Graph is a RESTful web API that enables developers to access Microsoft cloud service resources. The script mentions it in the context of skill recommendation based on the data from Microsoft APIs, such as Outlook calendar invitations and Microsoft Teams team names, indicating an integration between the Talent Intelligence Hub and Microsoft services for skill inference.

Highlights

Talent Intelligence Hub is a platform feature within the SuccessFactors HXM Suite, functioning as the human nervous system for talent-related data and insights.

It drives innovations in conjunction with SAP Business AI's brain power in the HXM suite.

The 2023 release allows for configuration and testing of data interactions within the Talent Intelligence Hub.

Three main components of the Talent Intelligence Hub are Job Profile Builder, Attributes Library, and Growth Portfolio.

Employees can access prepopulated attributes in Growth Portfolio, which includes skills and competencies associated with their job role.

The use of purple signifies Talent data updates in Growth Portfolio, blue for data from Talent Intelligence Hub, and orange for personalized recommendations.

In succession, talents can now be searched by skills and ratings in addition to competencies.

Career Worksheet within CDP now allows the use of skills and competencies from Growth Portfolio.

Performance Management and 360 review forms have been updated to include attribute types, replacing the competency section.

Attributes data is now available in dynamic teams, allowing team owners to create assignments with specific attribute requirements.

Integration with the new integrated learning experience allows for attribute synchronization and personalized learning recommendations.

Machine learning-based recommendations provide personalized learning and opportunity marketplace suggestions based on Growth Portfolio attributes.

Attributes acquired through learning courses are added to the Growth Portfolio in real-time, updating proficiency ratings.

Attributes from successful dynamic team assignments update the Growth Portfolio with new skills and ratings.

Performance Management and 360 review processes now recommend skills and competencies to the Growth Portfolio based on employee activities.

Additional improvements in the 2023 release include enroll-based permissions, new manager permissions, and a quick action card for viewing Growth Portfolio.

Import and Export functionality for Talent Intelligence Hub templates is now available in the admin center.

Skill recommendations can be generated based on Microsoft Graph data if integrated with the client application.

Upgrading to Talent Intelligence Hub is beneficial for organizations aiming to become skills-based, offer career growth, and decrease HR manual workload.

Transcripts

we have established that Talent

intelligence Hub is a success factors

platform feature think of it as the

human nervous system just like our own

nervous system receives stimulates

processes and transmits signals between

the brain and to different parts of our

body the talent intelligence feature

acts as the central Hub within hxm Suite

it collects processes and shares

valuable Talent related data and

insights Talent intelligence Hub is

going to drive most of the in

Innovations together with sap business

ai's brain power in the hxm suite if you

are using an instance with the 2 AG 2023

release um you still have the option to

configure and test the data interactions

I'm about to discuss we can see the

three components of talent intelligence

Hub in this picture

job profile Builder attributes library

and growth

portfolio now when you when your

employees initially access growth

portfolio they shall find prepopulated

attributes these attributes comprise the

skills and competencies associated with

the specific job code or job role

assigned to the employes

position before we begin let me bring

your focus to the label SE

when you see the color purple it

signifies Talent data that updates

growth portfolio blue data from Talent

intelligence Hub updating Talent

Solutions and the orange arrow signifies

personalized recommendation with

opportunity Marketplace our

recommendation

engine okay let's look at number

one in succession in addition to

competencies now you can search for

talents by skills and ratings too also

in career worksheet within CDP you can

use skills and comp competency from uh

growth

portfolio number two in the form

template for Performance Management and

360 review forms the section type

competency has been replaced by

attribute you can use the attribute type

field to add either a skill section or a

competency section and this skill and

competency section will access skills

and competency from the attributes

Library also in number two employees can

now view the last skill or competency

rating from growth portfolio in their

Performance Management

form this is only possible if you have

identified growth portfolio as your last

rating Source in the configuration

feature within admin

Center employees can then go to the

their growth portfolio to see exactly

where the proficiency rating is coming

from number three attributes data are

also available in story reports you can

now create a story Report with data from

Talent intelligence Hub when you when

you create a new story report from

report Center talent intelligence Hub is

available and with its entities to add

to that report in the query designer

canvas you can see the relationship

between the different tables you can

report on data from attributes

attributes types tank growth portfolio

behavior and proficiency

set number four um a dynamic a dynamic

team is an informal team which isn't

defined by the formal organization

hierarchy and Reporting structure

instead is formed by people coming

together for a specific object

objective attributes data is now

available in Dynamic team team owners

create assignments to recruit team

members when they create a new Dynamic

team and the assignments created in

Dynamic team can list what requirements

the team members would fulfill including

the

attributes number five attribute

synchronization with new integrated

learning um experience now I'll I'll

suggest you to go through my blog Talent

intelligence Hub and integrated learning

experience integration I have described

in detail the step by step process to

set up this integration and you can also

see the employee experience admin

experience and manager experience but in

short with this um w w with this

integration attributes data are

available in integrated learning

experience where admins can assign those

attributes to learning contents let's

look at the next set of Integrations

this is really not an integration but

machine machine learning based

recommendations um 6A personalized

learning recommendation based on growth

portfolio attributes data the new

integrated learning experience is one of

our first solution which has

personalized recommendation in

Opportunity Marketplace employees can um

catch recommendation

based on their growth portfolio

attributes um and the attributes that is

updated in the learning content which is

matching um they can get those

recommendations in Opportunity

Marketplace also those assignments for

dynamic team which is published in

Opportunity Marketplace employees can

get recommendations on matching

assignments um based on their portfolio

let's look at the next set of

Integrations the purple where the talent

data updates growth portfolio 7A first

from new integrated learning experience

once employees complete uh the the

learning courses or programs they

acquire some new attributes which is

added to their growth portfolio in real

time they might have an attribute in

growth portfolio already but they

receive a higher rating as part of

completion of a course so that um rating

is updated in growth portfolio in real

time and uh employees can see the

timeline um you know the timeline

feature in growth portfolio for specific

skills and competency to see how their

ratings has changed over the period and

what is the source of those

ratings 7B once uh employees complete a

successful assignment and part of a

dynamic team when the dynamic team is

complete and it achieves its

objective the attributes that those part

of those assignment employees will in

you know they will inherit those

attributes and they will receive a

rating as defined um in the assignment

and that will update their growth

portfolio in real

time finally 7 C skills and competency

with ratings updates uh employees growth

portfolio after their Performance

Management and 360

review attributes are now recommended on

a user growth portfolio based on the

users activities in CPN or continuous

Performance Management for example if an

employee mentions a skill named machine

learning in the achievement section in

CPM and the skill exist in the

attributes library of the customer

instance then machine learning is shown

as a recommended skill in the user's

growth

portfolio in addition there are some um

additional

improvements or enhancement that was

introduced in two ways 2023 one um

enroll based permission there is ADD and

view permission for employees in growth

portfolio growth portfolio let's say you

don't want to give your employees access

to add new skills or rate their skills

but you want them to view their skills

and competency so you can determine what

kind of permission you want to give them

with this flexibility in RBP managers

have two new uh permissions one to edit

proficiency levels of their team members

and second to view their direct reports

um skills and competency and wholesale

data with Team

portfolio there is also uh proxy Dives

for talent legence sub it's available

with this release there is a new um

quick action card in homepage called

view my growth portfolio which which

will take you directly to employees

portfolio finally in admin Center you

can see the Import and Export Talent

intelligence Hub templates to import

export data within integration Center

some of the entities that is available

as part of this functionality today is

portfolio attributes behaviors and

tanks and lastly skill recommendation

based on Microsoft graph data

if Microsoft as your client application

is set up in your environment and the

email ID of an employee in Microsoft

Azure matches with the email ID and sap

success factors the skill inferencing

system can create skill recommendation

based on skill terms in the data from

Microsoft graph the skills data is

pulled uh from three Microsoft apis One

Outlook calendar invitations to

Microsoft teams team names and

descriptions distribution list and

finally distribution list for example if

an employee uses the term Finance

Management in Microsoft teams

interactions the skills influencing

system learns that the employee is

interested in financial management

skills and then the inferencing system

checks if there is an exact match for

the SK name in the customers attributes

library in their instance if a match is

found the skill is displayed as a

recommended skill in the employees

growth for

portfolio uh employees can then decide

if they want to add that scill to their

portfolio uh the content of this slide

will undergo significant changes over

the next two releases in 2024 with the

planned Innovations in data interaction

between Talent intelligence Hub and the

rest of the hxm suite you have learned

the what and how of talent intelligence

Hub but you might be asking the all

important why what values does upgrading

to Talent intelligence Hub brings to

your

organization well if your organization's

goal

include becoming a skills-based

organization of Skilling your employees

offering career growth opportunities to

your employees raining your high skilled

High

performers ensuring you hire the right

skills while simultaneously decreasing

the manual workload on your HR team and

providing a comprehensive view of your

people's skills competency and whole

self data to your leadership team then

upgrading to Talent intelligence Hub is

a smart move and a necessity too I hope

you enjoyed this session thank you so

much lch