Begini Cara Scale Up Inovasi

Summary

This video discusses how to scale local innovations across a company. It highlights three key barriers: the myth of local uniqueness, restrictive incentive structures, and lack of information sharing. The speaker suggests solutions, such as fostering cross-functional collaboration, redesigning incentive models to reward both sharing and adopting innovations, and creating accessible platforms for innovation sharing. By addressing these challenges, companies can encourage the wider adoption of successful innovations, improving efficiency and collaboration across all divisions.

Takeaways

• 😀 Myth of local uniqueness can hinder the adoption of innovations across departments. People believe what works in one department may not work in another due to differing circumstances.
• 😀 Innovations are often not shared across units because employees are focused on keeping their own department's success for personal advancement, particularly regarding promotions and recognition.
• 😀 The lack of awareness about innovations in different departments is another barrier. If people don't know about them, they can't adopt or adapt them.
• 😀 To overcome the myth of local uniqueness, it’s essential to facilitate cross-departmental meetings where people share successful innovations and focus on commonalities instead of differences.
• 😀 Cross-functional collaboration should be encouraged to create synergies and to demonstrate that solutions can be adapted across different departments.
• 😀 Changing incentive structures to promote collaboration rather than competition between departments is crucial for scaling innovations. This can be inspired by models like Microsoft's two-way incentives.
• 😀 In Microsoft, employees receive incentives not only for helping others but also for asking for help, fostering a collaborative environment where both giving and receiving are valued.
• 😀 Incentives should be structured to reward departments and employees who share innovations and those who adopt innovations from others, promoting cooperation instead of internal competition.
• 😀 Information sharing platforms, such as a company-wide innovation database, can help increase visibility of innovations. This allows employees to easily find, download, and implement new solutions.
• 😀 By making innovations readily available and visible, a company can ensure that good ideas don’t remain isolated but are leveraged across different teams, improving overall performance and efficiency.
• 😀 The combination of these approaches—overcoming myths, rethinking incentives, and improving information sharing—can significantly increase the likelihood that successful local innovations are adopted company-wide.

Q & A

What is the primary challenge in scaling innovation across different divisions of a company?

The primary challenge is that successful innovations in one division often fail to scale company-wide due to three main factors: myths of local uniqueness, conflicting incentives, and lack of information sharing across units.

How does the myth of 'local uniqueness' hinder the adoption of innovation?

The myth of 'local uniqueness' occurs when employees believe that innovations which worked well in one division won't work in another due to differences in situations, teams, or environments, leading to reluctance in adopting or sharing the innovation.

What role do incentives play in preventing innovation from being shared across divisions?

Incentives are often tied to individual performance within specific divisions, encouraging competition rather than collaboration. This can create a mindset where employees feel that sharing their innovation may reduce their chances for promotions or recognition, thus hindering cross-divisional adoption.

What is the third reason why innovations fail to scale within a company?

The third reason is the lack of awareness about the innovations happening in other divisions. If employees are unaware that innovations have been made in other parts of the company, they won't have the opportunity to adopt or modify them.

What is the proposed solution to overcoming the myth of local uniqueness?

The solution is to organize cross-functional meetings where divisions can share their innovations and focus on commonalities, not differences. This allows employees to see how innovations could be adjusted and applied to their own work, fostering collaboration and adoption.

How does changing the incentive model help promote cross-divisional innovation sharing?

Changing the incentive model to reward both helping other departments and seeking help from them can foster a more collaborative environment. When employees are incentivized for both offering and requesting help, they are more likely to share and adopt innovations across divisions.

What example from Microsoft illustrates a successful incentive model for innovation sharing?

At Microsoft, employees receive positive performance ratings not only for helping other departments but also for requesting help. This dual incentive model encourages collaboration and knowledge sharing, which can be applied to innovation sharing within a company.

How can companies make innovation more visible to ensure it is shared across divisions?

Companies can create platforms where all employees can easily access information about the latest innovations across the company, similar to a Wikipedia for innovations. This open-sharing platform helps employees learn about and adopt innovations from other divisions.

What is the importance of creating a collaborative environment for innovation sharing?

Creating a collaborative environment encourages employees to see innovation as a shared asset, rather than a competitive advantage. This leads to more open sharing and cross-functional adoption of successful innovations, increasing their potential for wider impact.

What are the three key actions to promote the scaling of innovation across divisions?

The three key actions are: 1) Breaking the myth of local uniqueness by focusing on commonalities, 2) Changing incentive models to reward both helping and seeking help from other divisions, and 3) Increasing information visibility through platforms where innovations are shared across the company.