Penerapan Managemen Mutu SNI ISO pada UMKM

Summary

In this inspiring podcast episode, Irma Agustina MD, the leader of a pioneering UMKM (small business) from Palembang, shares her journey of innovation and perseverance. Her company, specializing in traditional Palembang fabrics such as songket and jumputan, successfully obtained SNI and ISO certifications, allowing it to compete internationally. Irma emphasizes the importance of quality management systems and sustainable practices while empowering women artisans. Despite challenges like the pandemic, the business adapted by diversifying into fashion and souvenirs. She encourages entrepreneurs to innovate, create jobs, and contribute to the local economy, inspiring others to follow suit.

Takeaways

• 😀 Innovation is essential in today's world, as continuous adaptation and creativity are needed to keep up with the ever-changing environment.
• 😀 UMKM (micro, small, and medium enterprises) in South Sumatra are increasingly adopting ISO 9001:2015 management systems to improve quality control and product consistency.
• 😀 Irma Agustina, the leader of a successful Palembang-based UKM, has pioneered the application of management quality systems in her company, which produces fashion, home decor, and souvenirs from traditional Palembang fabrics.
• 😀 The main goal of implementing ISO and SNI standards is to ensure that the products are accepted both nationally and internationally, representing Sumatra's rich culture worldwide.
• 😀 The company has participated in multiple national and international exhibitions, including those in Manila, New York, Tokyo, and Dubai, helping them expand their market presence.
• 😀 By using SNI ISO 9001:2015, the company guarantees product quality through rigorous testing, ensuring consistency and trustworthiness in their offerings.
• 😀 The company focuses on creating a solid business structure, with clear job roles, responsibilities, and procedures to maintain high-quality standards despite changes in staffing.
• 😀 The company's innovation journey included adapting to new challenges, such as shifting from home décor to mask production during the pandemic, showing their ability to pivot and meet market needs.
• 😀 Their marketing strategy now includes both offline and online channels, with efforts to expand into international e-commerce platforms and maintain product sales even during challenging times.
• 😀 Despite being an UMKM, the company strives to be on par with international products by continually enhancing its systems and receiving recognition for its quality and innovation, with strong governmental support helping its growth.

Q & A

What is the core focus of the 'One Day, One Innovation' event?

The core focus of the 'One Day, One Innovation' event is to highlight the importance of continuous innovation. It aims to inspire and showcase innovators who contribute innovative solutions to various sectors, encouraging the adoption of creative ideas to face global challenges.

How does the UKM in Palembang approach quality management and product consistency?

The UKM in Palembang, led by Ibu Irma Agustina, applies the SNI ISO 9001:2015 quality management system to ensure product consistency. This system guarantees that their products meet international standards, undergo strict quality testing, and maintain consistent high quality, regardless of variations in production.

What types of products does the UKM produce, and what makes them unique?

The UKM produces fashion, home decoration, and souvenirs using traditional Palembang fabrics such as songket and jumputan. The uniqueness of these products lies in their cultural value, as they help preserve Indonesian heritage while being marketed internationally.

Why did the UKM decide to pursue SNI and ISO certifications for their products?

The decision to pursue SNI and ISO certifications was driven by the need to ensure that their products met global standards and could be accepted internationally. The certifications provide assurance of product quality and demonstrate their commitment to meeting international market demands.

How did the UKM adapt during the pandemic when market demands shifted?

During the pandemic, the UKM pivoted from producing home decor items to making masks, responding to the increased demand for personal protective equipment. This shift allowed them to maintain their business operations and later expand into fashion and souvenirs, demonstrating adaptability in times of crisis.

What is the role of organizational structure and employee management in ensuring product quality?

A well-structured organization with clear job roles and responsibilities is crucial for maintaining product quality. The UKM implements a clear organizational structure, recruits qualified personnel, and provides ongoing training. They also use a reward and punishment system to motivate employees, ensuring consistency and efficiency in production.

How does the UKM ensure that their products are competitive on the international market?

The UKM ensures competitiveness by maintaining high-quality standards through the SNI ISO certification, allowing them to compete internationally. They also participate in national and international exhibitions to increase exposure and expand their market reach, promoting their unique Palembang heritage products.

What challenges did the UKM face during their journey toward innovation, and how did they overcome them?

One challenge was managing the complexity of implementing quality management systems like ISO and SNI. The UKM overcame this by developing an effective business model, building a reliable team, and focusing on continuous improvement. They also faced market fluctuations during the pandemic but adapted by diversifying their product line and focusing on essential items like masks.

How does the UKM view the role of innovation in sustaining their business?

The UKM views innovation as essential for business sustainability. They focus on creating new products, improving existing processes, and adapting to market changes. Innovation is seen as a driving force that helps them stay competitive, attract customers, and expand into new markets.

What message does the UKM want to convey to aspiring entrepreneurs?

The UKM encourages aspiring entrepreneurs to embrace creativity and innovation. They believe that through innovation, businesses can not only thrive but also create opportunities for others. They emphasize the importance of hard work, adapting to challenges, and contributing to the local community and economy.