INOVASI SI SMART (APLIKASI SISTEM REKAM MEDIS ELEKTRONIK TERINTEGRASI) RSUD I.A MOEIS SAMARINDA

Summary

The video highlights the transformation of healthcare services through digitalization, focusing on the implementation of an electronic medical record system (EMR) at Abdul Muis Hospital. The system enhances efficiency by allowing patients to register remotely, streamlining patient data management, and improving service speed. The integration of Smart, a digital platform, reduces administrative burden, speeds up claims processing, and improves patient safety and care quality. It also optimizes resources, reducing the need for many medical record staff. The system's impact is evident in quicker BPJS claims, with faster validation and reduced printing costs, contributing to a more efficient healthcare environment.

Takeaways

• 😀 The digital system improves healthcare services by enabling patients to register from home via WhatsApp gateway.
• 😀 Patient data is automatically inputted into the hospital's system, reducing manual entry and improving efficiency.
• 😀 The implementation of electronic medical records (EMR) reduced the time for document preparation from over 20 minutes to just a few minutes.
• 😀 This system enhances patient service in outpatient departments by speeding up patient check-in and providing immediate access to medical history.
• 😀 Hospital staff efficiency improved, with the number of medical record staff reduced from 15 to 9 while still maintaining service quality.
• 😀 The system allows for quick processing of diagnostic tests and prescriptions, reducing manual tasks and paperwork for healthcare providers.
• 😀 Prescription data is automatically sent to the pharmacy, improving medication preparation speed and reducing the need for paper prescriptions.
• 😀 The system has resulted in a 30% reduction in the budget for printing medical records and forms.
• 😀 BPJS (Indonesian health insurance) claim verification is faster and more accurate due to digital integration with medical records.
• 😀 Smart application helps detect and prevent fraud by validating diagnoses, treatments, and lab test results before claim submissions.
• 😀 The hospital's IT infrastructure includes adequate server capacity, backup systems, and enhanced security measures to protect medical data.

Q & A

What is the main purpose of the 'si Smart' system mentioned in the transcript?

The main purpose of the 'si Smart' system is to digitize healthcare services, specifically by integrating electronic medical records (EMR) to improve patient registration, data management, and overall service efficiency in hospitals.

How does the 'si Smart' system benefit patient registration?

The 'si Smart' system allows patients to register remotely from home using a WhatsApp Gateway, automatically inputting their data into the hospital's visit list and distributing it to the relevant clinics, significantly reducing the time and effort required for registration.

What impact did the implementation of electronic medical records (EMR) have on medical document preparation?

Before the use of EMR, preparing medical records took more than 20 minutes, which slowed down the patient care process. With EMR, medical records are readily available, improving the speed and efficiency of patient care.

How did the number of medical record staff change after the EMR system was implemented?

The number of medical record staff decreased from 15 to 9, as the EMR system streamlined and automated many tasks, allowing the remaining staff to be redistributed to other units in need of more personnel.

What benefits does the EMR system provide to pharmacies and doctors?

Doctors can input prescriptions directly into the system, which automatically sends the data to the pharmacy, eliminating the need for manual prescription writing. This streamlines the medication preparation process and reduces printing costs by around 30%.

How does the 'si Smart' system assist in BPJS claim verification?

The 'si Smart' system allows BPJS claim officers to verify documents electronically, ensuring the accuracy of diagnoses, treatments, and supporting documents. This speeds up the claims process and helps in detecting fraud early.

What kind of data storage infrastructure is used for the EMR system?

The EMR system is supported by a robust infrastructure that includes a 14-terabyte server with automated data backups, ensuring that patient data is securely stored and accessible.

How does the system ensure security and privacy for healthcare workers accessing patient data?

The system includes strong access controls, with each healthcare worker receiving a unique user ID and password. These credentials are verified by the IT team to prevent unauthorized access and ensure data integrity.

What is the status of the development of the 'si Smart' system in terms of inpatient care?

While the 'si Smart' system has been fully implemented for outpatient care, the inpatient care module is still in the development phase, with ongoing socialization efforts involving IT teams and hospital management.

How has the hospital management improved its claim submission process for BPJS?

With the introduction of the 'si Smart' system, the BPJS claim submission process has become faster and more reliable. The hospital can now submit claims electronically, making the entire process more efficient.