PERTANYAAN INTERVIEW HOUSEKEEPING HOTEL PRAKTEK KERJA LAPANGAN & MAGANG DENGAN BAHASA INDONESIA

Summary

This video provides valuable insights on how to succeed in a housekeeping job interview at a hotel. It covers essential topics such as introducing yourself, discussing previous experience, and explaining why you chose the hotel. The video also dives into the specifics of housekeeping, including the chemicals used, the time needed to clean different types of rooms, and the tools involved. The presenter highlights the importance of motivation, preparation, and showcasing your knowledge to impress interviewers, offering a comprehensive guide for prospective housekeeping employees.

Takeaways

• 😀 Housekeeping is a crucial department in hotels, responsible for room cleaning, maintaining cleanliness, and keeping public areas tidy.
• 😀 During a housekeeping interview, you'll likely be asked to introduce yourself and discuss your previous work or internship experiences.
• 😀 Be prepared to explain why you are interested in working at the specific hotel, whether it’s due to the hotel's reputation, location, or other reasons.
• 😀 Expect to be asked what you know about housekeeping, so having knowledge from your courses or practical experience will help.
• 😀 The interviewer may ask why you chose housekeeping as a career. Personal reasons or career growth opportunities are valid responses.
• 😀 You may be asked about the chemicals or cleaning products used in housekeeping, so ensure you are familiar with common materials used for room cleaning.
• 😀 You should know the standard time it takes to clean a room, which can vary depending on the room type (e.g., standard room vs. suite).
• 😀 Be ready to discuss the tools and equipment used in housekeeping, such as vacuums, cleaning agents, and other essential items.
• 😀 Your motivation for applying may include career aspirations, learning opportunities, or your passion for the field of housekeeping.
• 😀 It's important to answer confidently, showing your readiness to work and contribute, and providing relevant goals for your career after the internship.

Q & A

What is housekeeping in the context of a hotel?

Housekeeping is a department in a hotel responsible for cleaning rooms, maintaining cleanliness in public areas, and ensuring that all facilities are well-kept for the guests.

What is the first thing typically asked in a housekeeping job interview?

The first thing you're usually asked in a housekeeping job interview is to introduce yourself and provide some background about your experience.

Why is it important to explain why you chose a specific hotel during an interview?

It's important to explain why you chose a specific hotel because it shows the interviewer that you have a thoughtful reason for your decision, whether it's due to the hotel’s reputation, location, or career development opportunities.

What kind of knowledge about housekeeping is expected during the interview?

During the interview, you're expected to have basic knowledge about housekeeping, such as what it entails, the responsibilities, and the key tasks involved in maintaining cleanliness in hotel rooms and other areas.

How can you answer the question, 'Why did you choose housekeeping?'

You can answer this by citing reasons such as a strong interest in cleanliness, the broad range of job opportunities available in this field, or personal experiences that sparked your interest in the work.

What kind of chemicals or materials might you be asked about during the interview?

You might be asked about the various chemicals or cleaning agents used in housekeeping, such as disinfectants, detergents, and other cleaning supplies used to sanitize rooms and public areas.

Why is it important to know how long it takes to clean different types of rooms?

Knowing the standard cleaning times for various room types (e.g., standard rooms, suites, etc.) is crucial because it shows your understanding of the workload and expectations in a housekeeping role.

What are some of the key tools and equipment used in housekeeping?

Some key tools and equipment include vacuum cleaners, mops, cleaning cloths, brushes, and cleaning products that help maintain the cleanliness and upkeep of hotel rooms and public spaces.

What should you include when explaining your motivation for applying to a hotel?

When explaining your motivation, it's helpful to mention your enthusiasm for the job, such as a passion for hospitality, previous experience, or a desire to contribute to the hotel's success.

How should you answer when asked about your future goals after an internship or training?

You should answer by mentioning how you plan to develop your career in hospitality, possibly aiming for a more advanced role such as a supervisor or manager, and expressing your commitment to learning and growing within the company.