MANAJEMEN KINERJA : KONSEP DASAR MANAJEMEN KINERJA

Summary

This video focuses on the importance of performance management in aligning individual and organizational goals. It explains the benefits for both managers and employees, emphasizing continuous development, feedback, and improvement. Key components like individual competencies, team performance, and organizational goals are highlighted. The video also differentiates between performance appraisal and performance management, stressing that the latter is an ongoing, flexible process involving collaboration. The ultimate aim is to foster a productive and harmonious work environment, ensuring both personal and organizational growth.

Takeaways

• 😀 Effective performance management aligns individual, team, and organizational goals to achieve success.
• 😀 Performance management is a continuous process that involves regular feedback and improvement, not just annual evaluations.
• 😀 Key components of performance management include individual competency, management support, organizational structure, and external factors like technology.
• 😀 For organizations, performance management helps align goals, improve skills, retain talent, and support quality and customer service.
• 😀 Managers benefit from performance management by providing clear performance expectations, supporting staff, and ensuring balanced team efforts.
• 😀 Individual benefits from performance management include clear roles, career development opportunities, and feedback for improvement.
• 😀 Individual performance is influenced by knowledge, skills, attitude, motivation, and personal characteristics.
• 😀 Organizational performance relies on supportive structures, effective management, and tools like technology and training programs.
• 😀 The balanced scorecard approach in performance management assesses both financial and non-financial aspects of employee performance and organizational outcomes.
• 😀 Continuous improvement (Kaizen) is a key part of performance management, fostering ongoing skill development and organizational growth.
• 😀 Transparent and open communication between employees and managers is crucial for maintaining trust and motivating individuals to perform at their best.

Q & A

What is the essence of performance management?

Performance management involves managing all human resources activities within an organization to achieve the organization's goals. It benefits not only the organization but also managers and individuals.

How does performance management benefit organizations?

Performance management helps align organizational goals with team and individual goals, improves performance, motivates employees, supports career development, enhances training processes, and helps retain skilled employees.

What role does a manager play in performance management?

A manager's role in performance management includes clarifying performance expectations, offering opportunities for growth, using work time efficiently, improving team performance, and providing both financial and non-financial rewards.

What are the key components of individual performance?

Individual performance is influenced by individual competencies (knowledge, skills, attitude), management support, organizational structure, and external factors such as technology and work conditions.

What is the relationship between individual performance and organizational performance?

Individual performance and organizational performance are interconnected. Individual performance contributes to overall organizational performance, as it depends on factors like competency, management support, and organizational structure.

What are the methods used to measure performance?

Two common methods of performance measurement are the balanced scorecard and good corporate governance (GCG). These methods measure performance from both financial and non-financial perspectives, ensuring a holistic evaluation.

What is the importance of continuous improvement in performance management?

Continuous improvement, often referred to as Kaizen, is crucial for achieving higher standards in every part of an organization. It involves ongoing efforts to improve skills, processes, and contributions from all levels within the company.

How do performance evaluations differ from performance management?

Performance evaluations are typically formal and annual, often top-down, focusing on past performance. In contrast, performance management is an ongoing, flexible process that encourages continuous dialogue and development between managers and employees.

What is the significance of communication in performance management?

Effective communication is essential in performance management to address issues early on, align individual and team goals with organizational objectives, and maintain a healthy work environment. It prevents small issues from becoming bigger problems.

How does fairness and transparency contribute to performance management?

Fairness and transparency are fundamental in performance management to ensure that all stakeholders, including employees, management, and customers, understand the expectations, goals, and outcomes. This builds trust and strengthens relationships within the organization.