Recursos Humanos NUEVAS HABILIDADES EN RHH (Sorprendente) Ana María Godinez Software de RRHH

Summary

In this video, Ana discusses the new skills that the Human Resources (HR) department needs to develop, especially in light of the pandemic. She emphasizes the need for HR professionals to adapt by enhancing flexibility, embracing technology, and developing innovative leadership. Ana also highlights the importance of improving internal communication and aligning with employee needs to boost satisfaction. Furthermore, she suggests that HR must rethink traditional processes, embrace digital solutions, and develop a comprehensive strategy for talent management, all while maintaining a focus on innovation and change to improve organizational outcomes.

Takeaways

• 😀 40% of employees have developed new skills post-pandemic, including those in Human Resources, which need to be documented and updated.
• 😀 Human Resources must have people with the right attitudes, competencies, values, and skills to thrive in the evolving business environment.
• 😀 HR professionals should create an inventory of key team members, documenting their skills, competencies, and values for growth and evaluation.
• 😀 The pandemic forced HR to adapt, and these adaptations should be recognized and built upon for continued success.
• 😀 There is no 'perfect employee,' but basic elements must be considered when assessing talent and evolving HR strategies.
• 😀 HR departments now require seven essential skills that have emerged from the challenges of the pandemic, including flexibility, leadership, and innovation.
• 😀 HR leaders must have an in-depth understanding of their company, including its clients, suppliers, and organizational structure, to make informed decisions.
• 😀 Flexibility is key: HR policies and procedures must adapt to the new reality of work after the pandemic.
• 😀 Technology should be integrated into HR processes to increase efficiency and reduce the burden of repetitive tasks.
• 😀 HR leaders must develop a new sense of leadership, focusing on closer, more innovative interactions with employees to improve morale and engagement.

Q & A

What is the main topic of the video?

The main topic of the video is the evolving skills and competencies required for HR professionals in the post-pandemic world, focusing on the changes that have taken place in HR practices and how these can be adapted for better results.

Why is it important for HR to document new skills and competencies developed during the pandemic?

It is important because many employees developed new skills while working from home, and documenting these changes ensures that HR can adapt to the evolving work environment and build stronger, more capable teams.

What are the key attributes HR professionals need in the post-pandemic world?

HR professionals need a deep knowledge of the company, flexibility to adapt to changes, efficiency in talent management, strong leadership skills, empathy for employees, innovative communication strategies, and a willingness to innovate HR processes through technology.

How has the pandemic impacted HR's role in companies?

The pandemic has forced HR to evolve rapidly, shifting from traditional methods to more flexible, innovative approaches. This includes adapting HR processes, embracing new technologies, and enhancing employee engagement and leadership strategies.

What does the video suggest about HR's knowledge of the company?

The video suggests that HR professionals should have a deep understanding of the company’s structure, its suppliers, clients, and internal processes. This knowledge is crucial for HR to effectively manage talent and contribute to the company’s overall success.

Why is flexibility important for HR professionals in the current environment?

Flexibility is crucial because the pandemic has drastically changed work policies and procedures. HR professionals must be open to adjusting to these changes to ensure that both employees and the company remain aligned with new ways of working.

How should HR handle employee overload with multiple tasks?

HR should streamline processes and integrate technology to reduce employee overload, especially in companies facing high turnover or staff cuts. This helps avoid making tasks unnecessarily difficult for HR teams.

What role does leadership play in modern HR practices?

Leadership in HR must evolve to focus on motivating and listening to employees rather than relying on traditional top-down management methods. This involves building stronger connections and offering more personalized support to employees.

How can HR innovate internal communication?

HR can innovate internal communication by moving beyond traditional methods like bulletin boards and newsletters. Using creative approaches, such as interactive sessions or innovative tools, HR can ensure that information is effectively communicated and retained by employees.

What is lateral thinking, and why is it important for HR?

Lateral thinking involves approaching problems in unconventional ways to find innovative solutions. It is important for HR because it allows professionals to rethink traditional HR practices and adapt to the challenges of a changing workplace, especially when it comes to talent management and employee engagement.