Komunikasi Verbal dalam sudut pandang teoritis | Komunikasi Interpersonal

Summary

This lecture delves into the principles of verbal communication, emphasizing its role in both spoken and written forms. It explores how meaning is constructed through words, context, and cultural norms, highlighting the importance of non-verbal cues in complementing verbal messages. Key topics include the distinction between denotative and connotative meanings, the impact of politeness in communication, and the cultural sensitivity required when conveying messages. The lecture also covers the role of verbal communication in modern digital platforms like SMS and social media, underscoring the need for clarity and understanding in our daily interactions.

Takeaways

• 😀 Verbal communication involves sending signals through words, either spoken or written, governed by linguistic rules to ensure understanding.
• 😀 The meaning of a verbal message is not fixed and depends on the receiver's interpretation and the context of the interaction.
• 😀 Verbal communication often works in tandem with non-verbal cues, such as gestures or facial expressions, to reinforce or complement the message.
• 😀 Denotative meaning refers to the literal definition of a word, while connotative meaning reflects the subjective or personal interpretation of that word.
• 😀 Words can be abstract, and the level of specificity can affect how the message is understood, potentially leading to ambiguity or miscommunication.
• 😀 Politeness in verbal communication varies depending on the context, culture, and the relationship between the communicator and the recipient.
• 😀 Anonymity in verbal communication (e.g., anonymous letters) may reduce the credibility or sincerity of the message.
• 😀 Verbal communication can sometimes be deceptive, and non-verbal cues can help identify discrepancies between what is said and what is meant.
• 😀 Sensitivity to cultural differences is essential for effective verbal communication, as certain behaviors may be seen as polite in one culture but rude in another.
• 😀 The clarity of a verbal message can be influenced by the level of abstraction in the language used, with more specific terms leading to clearer communication.

Q & A

What is verbal communication, and how is it typically conveyed?

Verbal communication is the transmission of messages through words, either spoken or written. It can involve the use of a single word, a sentence, or even a paragraph. The message is typically conveyed using a system of symbols called language, which is understood by a community.

What is the relationship between language and symbols in verbal communication?

Language consists of a set of symbols that follow specific rules for combining them. These symbols, in the form of words, help convey meaning within a community. For example, the word 'HP' (cell phone) has a shared meaning in Indonesian, but it may be different in other languages, such as Japanese or Chinese.

How do SMS, WhatsApp, and Facebook status fit into verbal communication?

SMS, WhatsApp messages, and Facebook statuses are all examples of verbal communication because they involve the use of written words to convey messages. These written words, like spoken words, communicate meaning to the receiver.

What are some key principles of verbal communication?

Some key principles include: 1) Messages are often a package combining verbal and nonverbal signals. 2) Meaning is created through interaction and perception. 3) Messages can be denotative (objective) or connotative (subjective). 4) Messages can vary in abstraction levels. 5) Politeness and cultural context affect how messages are perceived.

What does the principle of 'message as a package' mean in verbal communication?

The principle of 'message as a package' means that verbal messages are often accompanied by nonverbal signals (like gestures or facial expressions) that support or reinforce the verbal message. Both verbal and nonverbal communication usually work together to create a complete message.

How does the denotative and connotative meaning of words influence communication?

Denotative meaning is the objective, dictionary definition of a word, while connotative meaning is subjective and shaped by personal feelings or cultural context. A single word can carry different meanings depending on the context, the speaker's tone, or the listener's perception.

How does the principle of abstraction in verbal communication affect understanding?

Abstraction in verbal communication refers to the level of generality in words. Broad, abstract terms may be less clear and require further clarification. More specific terms, however, can convey a clearer and more precise message, helping to avoid misunderstandings.

What role does politeness play in verbal communication?

Politeness in verbal communication depends on the context and culture. Direct messages can sometimes be perceived as rude, while indirect messages can leave room for interpretation. Politeness can also be expressed through inclusive language, ensuring everyone feels accepted and respected.

What are examples of verbal communication messages that might be considered impolite or exclusive?

Messages that are direct or use language that excludes others, like speaking in an unfamiliar dialect or using insider jargon, can be perceived as impolite or exclusive. For example, using a specific regional language in front of others who don't understand it might create a feeling of exclusion.

Why can verbal communication sometimes be deceptive?

Verbal communication can be deceptive because people may use words to mislead or manipulate others. This can be intentional, as in the case of lying, or unintentional. Nonverbal cues, like tone or body language, can sometimes help to reveal whether a verbal message is truthful.