E Commerce (pengantar), Dosen : Linda Norhan, S.T.,M.M

Summary

This introductory lecture on e-commerce covers key concepts such as the definition of e-commerce, its relationship with business, and its core technologies. The lecturer explains e-commerce as a process of buying, selling, and exchanging goods and services through digital networks, with a focus on electronic markets, EDI (electronic data interchange), and internet commerce. The session highlights the benefits for both organizations and consumers, such as reaching global markets and easier shopping. It also addresses challenges like security issues and legal uncertainties in e-commerce. Students are tasked with understanding and applying these concepts in their assignments.

Takeaways

• 😀 E-commerce is defined as the process of buying, selling, or exchanging products, services, and information through computer networks.
• 😀 E-commerce is part of e-business, which encompasses a wider range of activities such as collaboration, customer service, and internal business operations.
• 😀 Key technologies in e-commerce include electronic markets, electronic data interchange (EDI), and internet commerce.
• 😀 Electronic markets allow buyers to compare prices and make purchasing decisions through information and communication technology.
• 😀 EDI is a standardized system for encoding transactions that facilitates direct computer-to-computer communication between organizations, reducing paper-based processes.
• 😀 Internet commerce involves online marketing and sales activities, leveraging the internet for transactions and services.
• 😀 E-commerce offers organizational benefits such as access to international markets and reduced distribution costs.
• 😀 Consumers benefit from e-commerce by having access to a wide range of products and services, with the convenience of home shopping and delivery.
• 😀 E-commerce faces challenges such as lack of transaction security standards, insufficient bandwidth, and unresolved legal issues.
• 😀 There are several types of e-commerce, including collaborative commerce, business-to-business (B2B), business-to-consumer (B2C), and customer-to-customer (C2C).
• 😀 In future lessons, students are expected to explore more about mobile commerce, e-government, and other advanced topics related to e-commerce.

Q & A

What is the definition of e-commerce according to the script?

E-commerce is defined as the process of buying, selling, or exchanging products, services, and information through computer networks. Essentially, it is a system that relies on computer networks or digital platforms to carry out these activities.

What is the difference between e-commerce and e-business?

E-commerce is a subset of e-business, which refers specifically to the buying and selling of goods and services online. E-business, on the other hand, has a broader scope, including all business processes such as customer service, collaboration with business partners, and managing electronic transactions within an organization.

What are the three main technologies involved in e-commerce?

The three main technologies in e-commerce are: 1) Electronic Market (e-market), which involves using information and communication technology to facilitate market offers and compare prices; 2) Electronic Data Interchange (EDI), which is a standard system for encoding transaction data to enable direct computer-to-computer communication between organizations; and 3) Internet Commerce, which refers to the use of the internet for advertising, selling products, and services.

What is the role of Electronic Data Interchange (EDI) in e-commerce?

EDI enables the direct exchange of data between computers in different organizations, eliminating the need for paper-based transactions. It allows for quicker, more accurate communication and reduces the risk of errors and delays that may occur with physical documentation.

How does internet commerce benefit both businesses and consumers?

For businesses, internet commerce allows access to national and international markets more easily and reduces distribution and information gathering costs. For consumers, it offers easy access to a wide range of products and services, home shopping, and more convenient delivery options.

What are some of the limitations or challenges of e-commerce?

Some limitations of e-commerce include technical issues like the lack of standardized security for transactions, inadequate bandwidth for connectivity, and the high costs of internet access. Non-technical challenges include concerns over the safety of e-commerce, legal issues, and unclear regulations.

What are the five types of e-commerce mentioned in the script?

The five types of e-commerce mentioned are: 1) Collaborative Commerce (C-Commerce), 2) Business-to-Business (B2B), 3) Business-to-Consumer (B2C), 4) Consumer-to-Business (C2B), and 5) Consumer-to-Consumer (C2C).

What is the significance of collaborative commerce in e-commerce?

Collaborative commerce refers to the interactions and collaborations between businesses, consumers, and other entities within the e-commerce ecosystem, often involving shared resources, joint projects, or mutual support for common goals.

What is mobile commerce, and how does it relate to e-commerce?

Mobile commerce (M-Commerce) is a form of e-commerce that takes place via mobile devices such as smartphones and tablets. It allows users to conduct transactions, shop online, and access services directly from their mobile phones, which has become an essential part of modern e-commerce.

What is expected from students in terms of understanding e-commerce by the end of the course?

By the end of the course, students are expected to understand the concepts of e-commerce and its application in real life. They should be able to make informed decisions about how to run e-commerce operations and contribute to the development of e-commerce strategies for businesses.