Cara Pemesanan Obat Ke PBF

Septia Wafa Khairiyah_

26 Feb 202101:31

Summary

TLDRThis transcript captures a customer interaction with a pharmacy assistant from Kimia Farma. The customer orders various health-related products, including Tremenza tablets, Salonpas Koyo Merah Hot, and Minyak Angin Freshcare. The assistant confirms the availability of the items, provides pricing, and discusses payment options (credit or cash). The total cost is 400,000 IDR, and the delivery will take approximately 2-3 days. The customer requests delivery to a specific address, and the assistant confirms the order. The interaction showcases typical pharmacy customer service, including product availability, pricing, and logistics.

Takeaways

😀 The customer is greeted by the pharmacy assistant and confirms they're speaking with Kimia Farma.
😀 The customer inquires about the availability of **Tremenza tablets** and the pharmacy assistant checks the stock.
😀 The pharmacy assistant confirms that **Tremenza tablets** are available in stock.
😀 The price for **Tremenza tablets** is confirmed to be **200,000 IDR per box**.
😀 The customer decides to order **1 box of Tremenza tablets**, **1 box of Salonpas Red Patch**, and **1 box of Freshcare Oil 10 ml**.
😀 The customer asks about the total price for the order and is informed that it costs **400,000 IDR**.
😀 The customer inquires about the possibility of discounts, but the pharmacy assistant confirms that there are no discounts available at the moment.
😀 The customer asks about payment options and the pharmacy assistant mentions that payment can be made either **in cash** or **via credit**.
😀 The customer opts to pay **via credit**.
😀 The customer asks about the delivery time, and the pharmacy assistant confirms it will take around **2-3 days** for delivery.
😀 The customer provides the **delivery address**: **Apotek Simulasi Tes, Jalan Mangunjaya No. 8**.
😀 The pharmacy assistant confirms the order and thanks the customer for the purchase.

Q & A

What is the role of the person speaking in the transcript?
-The person is an assistant pharmacist at a simulation pharmacy.
What medication does the customer inquire about?
-The customer asks about the availability of Tremenza tablets.
How does the assistant check for the stock of the requested medication?
-The assistant checks the stock in the warehouse before responding to the customer.
What is the price of one box of Tremenza tablets?
-The price of one box of Tremenza tablets is 200,000 IDR.
What other products does the customer order besides the Tremenza tablets?
-The customer also orders a box of Salonpas hot patches and a box of Freshcare oil.
What is the total cost of the order?
-The total cost of the order is 400,000 IDR.
Does the customer ask for any discounts on the order?
-Yes, the customer inquires if there are any discounts available, but the assistant informs them that there are no discounts at the moment.
What are the available payment methods for the customer?
-The customer can choose to pay either in cash or via credit.
What payment method does the customer choose?
-The customer decides to pay via credit.
How long will it take for the order to be delivered?
-The delivery will take around 2 to 3 days.
Where should the order be delivered?
-The order should be delivered to the simulation pharmacy at Jalan Mangunjaya No. 8.