O poder da comunicação - Como me comunicar melhor

Summary

This video provides four powerful techniques from psychology and neuroscience to help improve communication skills. The speaker emphasizes the importance of communication as action, the need to connect with the audience, and the value of speaking naturally while avoiding language pitfalls. Techniques include structuring communication to generate action, tailoring your message to your audience, and speaking eloquently without relying on perfection. The video concludes with an analysis of the speaker’s own communication, showcasing the application of these techniques in practice. Viewers are encouraged to apply these strategies to enhance their own speaking abilities.

Takeaways

• 😀 Communication is action: It's not just about speaking but about generating actions and results from your words.
• 😀 To communicate effectively, you need to establish a connection with your audience. Without it, your communication won't lead to results.
• 😀 Know your audience: Tailor your language and examples to match the experience and background of the people you're speaking to.
• 😀 Speaking beautifully doesn't mean being perfect. It's about being natural, avoiding overuse of complex or technical language, and being authentic.
• 😀 Overcoming filler words like 'um' or 'like' can make your speech more engaging and impactful.
• 😀 Effective communication requires self-awareness, especially when making mistakes or using filler words. Learn from them to improve.
• 😀 Eloquence involves a mix of verbal and non-verbal communication, such as gestures, eye contact, and posture, which enhance your message.
• 😀 The word 'think' or similar terms can weaken your communication. Avoid using words like 'I think' or 'I believe' unless you’re sure.
• 😀 To captivate your audience, storytelling is powerful. It builds connection and makes your message more memorable.
• 😀 Grouping information logically helps the audience understand better. The brain processes grouped ideas more effectively, so structure your points.
• 😀 Apply what you learn: Use these techniques and practice to improve your communication skills and achieve better results in any setting.

Q & A

What is the first technique to improve communication mentioned in the video?

The first technique is 'Communication is Action.' The idea is that communication should not just be about speaking but should lead to a specific action or result. It's about ensuring your communication generates a connection and action, not just talking for the sake of talking.

How does communication generate results according to the script?

To generate results, communication needs to establish a connection between the speaker and the audience. This connection allows for effective message delivery and ensures that the message creates the desired action or outcome.

Why is it important to know your audience when communicating?

Knowing your audience is crucial because it allows you to tailor your communication. For instance, when speaking to a junior-level audience, you would use simpler language and examples, while for a senior-level audience, you would adapt your speech to be more advanced and relevant to their experience.

What does the speaker mean by 'speak beautifully but stay natural'?

The speaker emphasizes the importance of speaking well without falling into the trap of perfectionism. Speaking beautifully means expressing yourself clearly and engagingly, but it should be natural, not forced or overly rehearsed. The goal is to come across as genuine and relatable.

What is the danger of 'perfectionism' in public speaking?

Perfectionism in public speaking can hinder natural communication. It creates pressure to avoid mistakes or flaws, which can make the speaker appear less authentic. The speaker encourages embracing imperfections and using them to engage and connect with the audience.

How does eliminating filler words improve communication?

Filler words like 'um,' 'you know,' and 'like' distract the audience and reduce the clarity of the message. Removing these from your speech makes it more engaging and impactful, as it helps keep the audience focused on the content of the message rather than the delivery.

What role does storytelling play in effective communication?

Storytelling helps create connection and engagement with the audience. By telling a relevant and personal story, the speaker builds rapport, making the message more memorable and relatable. Stories serve as a powerful tool to convey complex ideas simply and effectively.

What is the significance of 'eloquence' in communication?

Eloquence refers to the effective use of both verbal and non-verbal communication, including posture, gestures, and eye contact. It empowers the speaker to engage and persuade the audience, making the communication not just clear but also captivating.

How can you avoid the 'curse of knowledge' when speaking?

The 'curse of knowledge' occurs when a speaker assumes the audience knows what they know, leading to overly complex or technical explanations. To avoid this, speakers should simplify their language and explain concepts clearly, ensuring their audience can follow along.

Why should the word 'I think' be avoided in public speaking?

Using 'I think' weakens the speaker’s message by indicating uncertainty. It can make the speaker seem less confident and diminish the authority of their statements. Instead, the speaker encourages expressing ideas assertively and confidently, without hedging.