APP RMS FOOD

Summary

This video demonstrates how RMS's platform streamlines processes like maintenance requests, inventory management, and checklists for businesses. It shows how users can manage tasks efficiently through features like photo attachments, approval workflows, and customizable forms. The speaker emphasizes the platform's ability to replace paper-based processes and spreadsheets, offering a more organized, digital approach. By providing examples of common issues like damaged packaging and form configuration, the video encourages businesses to leverage RMS for reducing time spent on manual tasks and improving operational efficiency.

Takeaways

• 😀 The platform can send notifications for maintenance issues (e.g., refrigerator problems) and allow users to mark them as resolved once the issue is fixed.
• 😀 Users can upload photos to document issues and solutions, making it easier to keep track of maintenance or other tasks.
• 😀 A checklist can be customized to reflect different statuses, such as 'approved' or 'resolved,' providing clear updates on task completion.
• 😀 The system is easily configurable, allowing users to modify settings for occurrences like damaged packaging, which can be marked as a 'pending' issue.
• 😀 If a configuration is incorrect, users can quickly edit it (e.g., setting packaging damage as a high-severity issue) to fit their needs.
• 😀 The platform is designed to help businesses move away from paper documentation and spreadsheets, improving efficiency and reducing time spent on manual tasks.
• 😀 The platform operates on a plan-based model, where users can create a significant number of checklists, offering flexibility depending on their plan.
• 😀 The system makes it easy to assign responsibilities for resolving specific issues, improving task delegation and accountability.
• 😀 The platform allows users to track the status of various processes in real-time, ensuring that issues are addressed promptly.
• 😀 By eliminating paper and manual spreadsheets, the system helps businesses save time, streamline processes, and improve task tracking and reporting.

Q & A

What is the main purpose of the platform described in the video?

The platform is designed to streamline task management by eliminating the need for physical paperwork and spreadsheets. It helps with managing tasks like maintenance requests, checklists, and incident tracking through digital solutions.

How does the platform notify the responsible person when an issue arises?

When an issue occurs, the platform notifies the assigned individual (e.g., Natan) through the system. The responsible person can then click to review the pending task, approve it after resolution, and update the task with a photo if necessary.

What feature does the platform provide for tracking and resolving issues?

The platform allows users to track and resolve issues by providing the ability to attach photos, approve or reject tasks, and update statuses in real-time. It also enables users to configure different types of issues, such as packaging damage, which automatically generate pending tasks.

Can the system be customized for specific business needs?

Yes, the platform is highly customizable. For example, users can configure different forms and workflows, such as setting up how packaging damage should be handled, and whether it generates a pending issue or not.

What happens if an issue is not correctly configured in the system?

If an issue is not correctly configured in the system (e.g., packaging damage not generating a pending task), the user can edit the form settings to correct the configuration, ensuring the system works according to their needs going forward.

How does the platform handle checklists and approvals?

The platform allows users to complete checklists digitally. Once a task is completed, the responsible person can approve it. The system also tracks approvals and can include signatures and photos for documentation.

Why is using the platform over traditional paper and spreadsheets beneficial?

Using the platform instead of paper or spreadsheets eliminates manual errors, saves time, and provides a more efficient, organized way to track tasks. Photos can be added for documentation, reducing the need for physical paperwork.

How does the platform help with incident management?

The platform allows users to report and manage incidents like damaged packaging by configuring the forms to generate pending tasks automatically. This ensures incidents are tracked and resolved promptly without manual intervention.

What role do photos play in the platform’s task management process?

Photos play an important role in documenting tasks and incidents, such as showing the condition of items during maintenance or receiving goods. Photos can be attached to checklists, helping provide visual evidence and clarity during task resolution.

What does the speaker suggest businesses should do with the platform?

The speaker encourages businesses to look for opportunities to eliminate paper and spreadsheets by adopting the platform. He highlights that the platform is versatile and can be used for many different processes, helping businesses save time and improve efficiency.