MSDMPS#3 : Menciptakan & Melestarikan Budaya Organisasi, Gimana Caranya?

Summary

This script highlights the importance of organizational culture in driving success within companies. It emphasizes the role of leadership in shaping values and how employees contribute to maintaining or changing the culture. The script outlines a process for how organizational values are internalized through socialization stages, including pre-arrival, encounter, and metamorphosis. It also presents strategies for preserving culture, such as storytelling, rituals, and symbols, with examples from Paragon Technology and Warung Steak. Overall, the video focuses on how a strong, shared culture contributes to organizational cohesion and success.

Takeaways

• 😀 Organizational culture is a key factor in achieving success within a company.
• 😀 A company's values or culture can be likened to a glass filled with liquids, where the liquid represents the values that shape the organization.
• 😀 When a company is founded, its culture is influenced by the values of the founder, but it can evolve over time as leadership changes.
• 😀 Employees play a significant role in maintaining and strengthening the organizational culture through their contributions and actions.
• 😀 A mismatch between the organization's culture and employees' values can lead to dissatisfaction and a lack of commitment.
• 😀 The process of internalizing values in an organization involves three stages: anticipation, encounter, and metamorphosis.
• 😀 In the anticipation stage, new employees form expectations about the organization before joining.
• 😀 During the encounter stage, employees experience the real culture of the organization, which may align or differ from their expectations.
• 😀 The metamorphosis stage is when employees adapt to the organization's culture and align with its values.
• 😀 Storytelling, rituals, and material symbols are key strategies for preserving positive organizational values over time.
• 😀 Storytelling, such as sharing the history and journey of the company's founder, can effectively transmit values to employees and reinforce culture.
• 😀 Regular routines or rituals, like those performed at Warung Steak, help reinforce the organization's values through everyday actions.
• 😀 Material symbols, such as physical reminders and symbols within the company, can strengthen employees' connection to the organization's values.

Q & A

What is the importance of organizational culture in achieving success?

Organizational culture plays a critical role in driving success by establishing values and norms that shape how members of the organization interact and perform. A positive culture fosters cooperation, engagement, and long-term impact on the company's success.

How can organizations ensure that their culture is sustainable over time?

To ensure sustainability, organizations must focus on embedding positive values through continuous leadership efforts, employee engagement, and socialization processes. This requires maintaining and adapting the culture through generations of leadership and employees.

What is the metaphorical representation of an organization as described in the script?

The script compares an organization to an empty glass. Just like a glass can be filled with various liquids, an organization is shaped by the values and culture instilled by its founders, leaders, and employees.

What role do employees play in preserving organizational culture?

Employees contribute by internalizing and practicing the organization's core values. If the values align with their own, they help reinforce and sustain the culture. If the values conflict with their personal beliefs, it can lead to dissatisfaction and higher turnover.

What is the process of socialization in organizations?

Socialization is the process through which employees learn and internalize the values and norms of the organization. This process is crucial for helping employees understand the culture and how they are expected to behave in the workplace.

What are the three stages of socialization mentioned in the script?

The three stages are: 1) Pre-arrival, where individuals have expectations about the organization before joining, 2) Encounter, where they experience the reality of the organization, and 3) Metamorphosis, where they adapt and align with the organization’s culture.

How do employees transition from expectations to reality during the 'Encounter' stage?

In the Encounter stage, employees compare their pre-arrival expectations with the actual experience. They either find alignment or discrepancies, and this phase is about adjusting and accepting the real organizational culture.

What is the significance of the Metamorphosis stage?

The Metamorphosis stage represents the employee's adjustment and integration into the organization's culture. If the employee adapts well, they become more committed to the company. If the values clash, they may struggle to adapt or even leave the organization.

What are some ways organizations can preserve their positive culture?

Organizations can preserve their culture through storytelling, routine rituals, and symbolic materials. These practices help reinforce the core values and ensure they remain relevant and impactful over time.

Can you give an example of how storytelling is used to reinforce organizational values?

An example is the story of Nurhayati Subakat, the founder of PT Paragon Technology and Innovation. Her personal story of perseverance and faith is shared to instill values like hard work, discipline, and reliance on divine help within the company.