Alur Proses Perizinan

Summary

This transcript outlines the process for submitting and processing payment service provider licensing requests with Bank Indonesia. It details the initial consultation requirement, document submission procedures, and administrative and substantive document evaluations. The process includes timelines for document completeness and corrective actions, with penalties for non-compliance. There is also a field inspection phase and the possibility for applicants to engage in consultations for document revisions. Finally, applicants are notified of approval or rejection through the Bank's online system, ensuring a structured and thorough licensing process.

Takeaways

• 😀 Applicants must consult with Bank Indonesia before submitting payment service provider license documents.
• 😀 Consultation can be accessed through the Bank Indonesia website under the initial consultation tab.
• 😀 Applicants should contact the Bank Indonesia representative office in their region for consultation related to remittance services.
• 😀 If there are issues, applicants can contact Bank Indonesia via email (CS_perizinan_sby.co.id) or call the bicara 131 call center.
• 😀 To apply for the license, users must register and submit a signed power of attorney letter via the Bank Indonesia licensing application.
• 😀 After submitting the application, Bank Indonesia will review the administrative completeness of the documents within five working days.
• 😀 If the documents are incomplete or incorrect, applicants must correct or update them within 14 calendar days to avoid rejection.
• 😀 If documents remain incomplete after the deadline, the application will be rejected, and the applicant can reapply after 30 days.
• 😀 After the administrative review, Bank Indonesia will conduct a substantive document review within 20 working days.
• 😀 If substantive documents are incorrect, applicants must update and submit the correct documents within 40 working days to avoid rejection.
• 😀 After successful document completion, Bank Indonesia will perform a field inspection within 20 working days, with the possibility of requesting additional operational readiness documents.

Q & A

What is the first step a payment service provider must take before submitting their licensing request?

The payment service provider must first conduct an initial consultation with Bank Indonesia by visiting their website and accessing the consultation tab.

Where should a payment service provider direct their initial consultation request?

The provider should send their initial consultation request to the Bank Indonesia office that corresponds to their domicile, either through email or by calling the Bank Indonesia call center.

What happens after the consultation is completed?

After the consultation, the provider must submit the required documents through the Bank Indonesia licensing application system for further review.

How long does Bank Indonesia take to review the completeness and correctness of the submitted documents?

Bank Indonesia will complete the administrative review of the documents within five working days after receiving the submission.

What happens if the documents are found incomplete or incorrect?

The applicant must correct or update the documents within 14 calendar days, otherwise, the application will be rejected.

What should the applicant do if their application is rejected due to incomplete documents?

The applicant can re-submit the same application after 30 calendar days from the date of rejection.

How long does it take for Bank Indonesia to conduct a substantive review of the documents?

The substantive review will be conducted within 20 working days after the documents are declared complete and correct administratively.

What happens if the documents fail the substantive review?

If the documents do not meet the substantive requirements, the applicant must submit corrected or updated documents within 40 working days.

What is the next step if the applicant provides the corrected documents within the given time frame?

If the documents are corrected within the time frame, Bank Indonesia will conduct a field inspection within 20 working days to ensure compliance.

Is there any situation where the field inspection can be bypassed?

Yes, in certain circumstances, Bank Indonesia may request additional documents to replace the field inspection, confirming operational readiness.