Pengertian dan Jenis-jenis Konflik - Kel.1 Manajemen Konflik | STIT SMN Tabalong

Summary

This transcript explores various types of conflict, starting with internal conflicts, where individuals experience confusion due to conflicting choices. It then discusses interpersonal conflicts that arise when people’s desires or values clash. The content also touches on conflicts within organizations, often resulting from poor communication or role dependence. Additionally, the transcript covers social class conflicts, rooted in economic or social status differences, and concludes with group conflicts, where distinct groups have conflicting goals or interests. The video highlights the importance of addressing these issues for smoother interaction and organizational success.

Takeaways

• 😀 Conflict can be internal, occurring when a person has conflicting choices or goals that cause confusion or indecision.
• 😀 Interpersonal conflict arises when two or more people have conflicting desires, often due to misunderstandings or differing values, beliefs, or attitudes.
• 😀 A common example of interpersonal conflict is a disagreement over whether to stir a bowl of porridge or leave it as is.
• 😀 Organizational conflict typically happens between two or more individuals due to differences in opinion, perspectives, or communication breakdowns.
• 😀 Miscommunication or lack of effective communication is often a major cause of conflict within organizations.
• 😀 Conflicts can also emerge when individuals rely too much on others' tasks or fail to take responsibility for their own responsibilities.
• 😀 Social class conflicts involve disagreements between groups in society with differing economic or social statuses.
• 😀 Group conflict occurs when two or more groups have different goals or interests, leading to opposition and clashes.
• 😀 The resolution of conflicts in any setting is often dependent on improving communication and understanding between the parties involved.
• 😀 Cultural values and status can also play a significant role in how conflicts between groups or individuals manifest.

Q & A

What is the definition of internal conflict?

Internal conflict occurs when an individual faces two or more choices or goals that create confusion or uncertainty in making a decision.

How does interpersonal conflict arise?

Interpersonal conflict arises when two or more people have opposing desires or goals. It can also result from misunderstandings, differing values, beliefs, or attitudes.

Can you give an example of interpersonal conflict?

An example of interpersonal conflict is a disagreement over how to eat porridge—whether to stir it or leave it as is. This might seem trivial, but it can lead to conflict when preferences clash.

What is organizational conflict and what causes it?

Organizational conflict occurs between two or more people due to differences in opinion, perspective, or thinking. The primary cause of this conflict is often poor communication or misunderstandings.

What role does dependency play in organizational conflict?

Dependency in an organization can lead to conflict when one person relies too much on another's tasks, or when individuals fail to take responsibility for their own duties.

What is the impact of poor communication on conflict?

Poor communication or miscommunication is a significant source of conflict in both interpersonal and organizational settings. It leads to misunderstandings and incorrect assumptions, escalating disagreements.

How can organizational conflicts be resolved?

To resolve organizational conflicts, improving communication, fostering responsibility, and ensuring clear task delegation can help reduce misunderstandings and prevent conflicts from escalating.

What is the nature of social class conflicts?

Social class conflicts are disputes or disagreements between groups with differing economic or social statuses. These conflicts arise due to disparities in power, wealth, or social standing.

What is the definition of group conflict?

Group conflict occurs between two or more groups that have different goals, interests, or purposes. It involves opposing views and can lead to tensions between these groups.

Can you provide an example of group conflict?

An example of group conflict might involve two political or social groups with contrasting agendas. Their differing objectives lead to friction and opposition between the groups.