Write well. Start writing now. | Adam Benn | TEDxVitoriaGasteiz
Summary
TLDRThe speaker emphasizes the importance of effective written communication in our increasingly digital world, where first impressions are often made through emails or online interactions. They highlight that writing is a skill often underdeveloped and overlooked, despite its significant impact on personal and professional success. The speaker debunks the myth that one must be a professional writer to write well and stresses that clear, concise, and correct writing is achievable for everyone. They offer practical advice on improving writing skills, including adhering to the 'three C's' (clear, concise, correct), revising drafts, and practicing daily writing. The talk concludes with the Latin adage 'vox audita perit, littera scripta manet' to underscore the enduring power of the written word.
Takeaways
- π First Impressions Matter: The way we present ourselves verbally and in writing is crucial, as it sets the tone for our interactions.
- π» Online Communication: In the digital age, written communication is more important than ever, as it often precedes face-to-face meetings.
- π Impact of Writing: Writing can significantly affect our personal and professional lives, shaping how we are perceived by others.
- π Cost of Poor Writing: Poor writing skills can lead to significant economic losses, with businesses in the U.S. losing nearly $400 billion annually due to lost productivity.
- π€ Perception of Writing: Many people fear writing or underestimate its importance, often due to a lack of confidence or understanding of its impact.
- π Writing vs. Speaking: Writing is a more challenging form of communication because it lacks the non-verbal cues present in speech.
- π― Importance of Clarity: Effective writing requires clear and direct communication, leaving no room for ambiguity or misinterpretation.
- βοΈ Writing as a Skill: Writing is a skill that can be developed and honed, and it does not require one to be a professional writer to do it well.
- π Revision and Feedback: Never settle for the first draft; always seek fresh perspectives and feedback to improve your writing.
- π Practice Makes Perfect: Regular writing practice, even in simple forms like shopping lists, can enhance your overall writing ability.
- π Read to Improve: Reading regularly can significantly improve one's writing skills by exposing you to different styles and techniques.
Q & A
What is the main point of the speaker's opening remarks about communication?
-The speaker emphasizes that non-verbal cues like the way one walks, looks, or dresses can influence first impressions, but in an online context, written communication becomes crucial for making a first impression.
Why is written communication more important today than ever before?
-The speaker points out that with the increasing prevalence of online interactions in work and personal life, written communication is often the first and sometimes only interaction people have with each other.
What are some examples given where written communication is essential?
-Examples include submitting resumes online for job applications, filling out bios on dating apps, registering children for school, and applying for bank loans.
What is the cost of poor writing to businesses in the U.S. annually, according to the speaker?
-The speaker mentions that poor writing costs businesses nearly 400 billion dollars a year in lost productivity.
How long do HR managers spend on average scanning a resume?
-HR managers spend an average of 10 seconds scanning a resume to decide a candidate's fate.
What is the speaker's advice regarding the permanence of content posted online?
-The speaker advises that what is posted online stays online and can have long-term consequences, so one should be cautious about what they write, especially on social media.
Why does the speaker suggest that people should not underestimate the importance of writing?
-The speaker argues that writing is a skill that can dramatically impact one's life, and yet many people either fear it or do not develop it adequately.
What is the speaker's perspective on the relationship between speaking and writing?
-The speaker believes that while speaking comes with natural aids like tone, pace, and body language, writing is an exercise in isolation where the writer must be precise and clear.
What are the 'three C's' of writing that the speaker suggests to improve communication?
-The 'three C's' are being clear, concise, and correct in one's writing to ensure effective communication.
What is the speaker's second tip for improving written communication?
-The speaker's second tip is to never be satisfied with the first draft and always get fresh eyes on your text for feedback and improvement.
How does the speaker recommend practicing writing skills?
-The speaker recommends writing every day, starting with simple tasks like making shopping lists or to-do lists, and also emphasizes the importance of reading to improve writing skills.
What is the Latin expression mentioned by the speaker, and what does it mean?
-The Latin expression is 'vox audita, perit; littera scripta, manet,' which translates to 'the spoken word perishes, the written word remains,' highlighting the enduring impact of written communication.
Outlines
π The Impact of Writing in Digital Communication
The speaker begins by highlighting the importance of first impressions in communication, particularly in the digital age where written communication plays a significant role. They emphasize that people often form opinions based on appearance, but in written interactions, one's choice of words and message clarity become the primary means of impression. The speaker points out that writing is a skill that is frequently underdeveloped and can have a substantial impact on various aspects of life, including job applications, online dating, school registrations, and financial transactions. They mention the cost of poor writing to businesses and the brief time HR managers spend reviewing resumes, urging the audience to take writing seriously and not to underestimate its importance.
π― Enhancing Writing Skills: The Three C's and Revision
The speaker discusses the challenges of writing as opposed to speaking, noting that writing lacks the non-verbal cues and real-time feedback that come with verbal communication. They stress the need for precision and clarity in writing, as there are no second chances to make a first impression. The speaker introduces three key principles to improve writing: clarity, conciseness, and correctness. They advise against assuming that readers can infer meaning and to keep writing simple and to the point. The speaker also emphasizes the importance of revising drafts and seeking fresh perspectives to refine the written work, suggesting that even professional writers rely on editors to polish their work.
π Cultivating a Writing Habit and the Power of Reading
The speaker concludes by advocating for the daily practice of writing as a means to improve one's skills. They suggest starting with simple tasks like writing shopping lists or to-do lists, which can also have practical benefits like saving time and money. The speaker also encourages reading as a way to enhance writing abilities, as exposure to well-written content can inspire and educate. They leave the audience with a Latin adage emphasizing the enduring nature of the written word compared to spoken language, encouraging them to start writing and to make their words impactful.
Mindmap
Keywords
π‘First Impression
π‘Written Communication
π‘Professional Image
π‘Productivity
π‘Resume
π‘Social Media
π‘Writing Therapy
π‘Three C's
π‘First Draft
π‘Practice
π‘Reading
Highlights
The importance of first impressions in written communication, especially in an increasingly online world.
The impact of writing on job applications, dating apps, school registrations, and bank loans.
The underdevelopment of writing skills despite its prevalence in daily life.
The cost of poor writing to businesses in the U.S., nearly 400 billion dollars a year in lost productivity.
The average time HR managers spend on scanning resumes and the importance of clear writing.
The role of social media in shaping our online presence and its impact on first impressions.
The misconception that tweeting is not considered writing and its potential consequences.
The fear and underestimation of writing as a form of communication.
The comparison between speaking and writing, and why we should not assume they are the same.
The necessity of writing to be clear and direct, without the aids of tone and body language.
William Zinsser's quote on writing as thinking on paper and the clarity of thought it requires.
The three C's of effective writing: clarity, conciseness, and correctness.
An example of an ineffective email and the importance of brevity and relevance.
The advice to never be satisfied with the first draft and the value of fresh eyes.
The recommendation to write every day as a practice to improve writing skills.
The importance of reading to enhance writing abilities.
The Latin expression 'vox audita perit, littera scripta manet' emphasizing the permanence of the written word.
The final call to action to start writing and make an impression with one's words.
Transcripts
[Music]
hmm
so i'm standing here and i'm looking out
at all of you and you're sitting there
you're looking back at me and somehow
we've already started to communicate
actually i started to communicate with
you as i walked onto the stage
some of you have formed an opinion of me
already based on the way i walk how i
look my clothes my hair
but what if our first interaction
happened via an email i sent you
what would you what would impress you
then
it could only be my choice of words how
i arrange them
the message itself
in other words i would be my writing now
you've probably heard the old expression
you only get one chance to make a first
impression
today especially today as we're living
and working increasingly online many of
our most important first interactions
happen via written communication
in fact we're writing more than ever
which means that you're probably going
to be read
before you are heard or seen
for example you may want to look for a
job and submit resumes online
or you're looking for a partner on a
dating app and filling out your bio
maybe you just need to fill out forms to
apply to register your child at school
or apply for a bank loan your image
that is trustworthy professional
educated or not
is in that text
so writing is something that we do all
the time and it can dramatically impact
our lives
and yet for many people this is a
chronically underdeveloped skill
now we can blame technology like spell
checker emojis or other forms of
technology
we can blame the education system or any
number of reasons
from my experience as an editor and a
teacher
i found that most people are simply
afraid
of this form of
communication some people see a blank
page or screen and
they want to run away streaming
other people simply underestimate the
importance of writing
did you know that that in the u.s alone
poor writing costs businesses nearly 400
billion dollars a year sorry that's not
supposed to be there
nearly 400
billion dollars a year in lost
productivity
think about it
you get an email from a colleague asking
you to perform some task
but the instructions are not clear
what will you do
you can guess
and do the thing wrong
or you can email back get clarification
not a big deal right an email takes a
minute or two after all
but imagine thousands of these emails
being sent out daily
and on a personal level
that resume you submitted for the job
hr managers spend an average 10 seconds
scanning it and deciding your fate
and if you're looking for traffic for
your website or blog you have about five
seconds
to hold and hold and capture your
audience's attention
and your social life
is also affected
social media has redefined the way we
interact
so today when you meet new people
they're probably checking out your
online presence they're seeing what you
wrote last week last month a year ago a
decade ago
because what's posted online stays
online
now you might be thinking well you know
tweeting isn't really writing
think again
that one sentence you wrote back in 2015
can still come back to haunt you today
can cost you your job for example
so just a word of advice before i go on
never
tweet in a tantrum
or drunk
unless you're in politics and then
anything goes it seems these days
so writing is an essential skill
why are we so afraid of it why don't we
hone this skill
i think it starts with perception
a lot of people when they think of
writing they think of being a writer
but you don't have to be a shakespeare
or a cervantes
to write well
you don't have to be a blogger or a
journalist
when we speak we don't think we don't
feel we need to be politicians or actors
do we or ted speakers
by the way all of us
work off of written scripts and full
disclosure i did write out this talk to
prepare for today
no when we speak we simply open our
mouths and let the words and ideas flow
out and then make adjustments as we go
the problem is that we think that
because we can speak well and make
ourselves understood we can write well
but that's not how it works
speech comes with helpers
tone of voice pace stress
all of these add their own meanings
if you're speaking someone in person
then facial expressions hand gestures
obviously body language help listeners
understand
and
listeners can also get involved they can
ask questions they can add ideas and so
on
but writing is an exercise in isolation
a writer is alone with to express the
ideas and the reader is alone to
understand them
so while a speaker can circle around to
a point
a writer has to hit the bullseye every
time
and if that's not a scary enough thought
then there's a grammar and spelling and
syntax
so many ways to embarrass yourself right
see speakers can take shortcuts
they can bend the rules even break them
and still be understood
but in writing
it's only the text on the page
so if you arrange your words in a way
that i can't make sense of then i'm just
guessing your message
and if i can't even guess your message
if i can't guess what you're saying
you're not saying anything at all
so yes writing is hard it requires
concentration consideration and time
william zinser who is a famous author
who wrote the book on writing well said
it best
writing is thinking on paper
anyone who thinks clearly can write
clearly about anything at all and that
clarity of thought is both the main
ingredient
and the main benefit of writing
see because there are no helpers a
writer is forced to choose his words
carefully to arrange them in a
particular way to deliver a clear and
simple message
and
he also has to consider his reader's
ability
to
read and understand the text
their prior knowledge their competency
with the language
their interests and so on and time time
is your friend no one is standing in
front of you waiting for a message so
you have time to collect your thoughts
organize them edit and re-edit the text
basically you have time to relax
and these
features of writing are why
psychologists use writing therapy to
help their patients
because writing puts things in
perspective so now with all of that in
mind the big question
how can you improve your writing
so today i want to offer you three tips
that should have an immediate and
positive impact on your written
communication
number one
always remember the three c's
be clear
be concise be correct
first of all never assume that your
readers can read your thoughts read
between the lines
deliver your message simply and directly
and leave nothing to interpretation
also write less
especially in business contexts where
busy people tend to skim rather than
read word for word
get to your point quickly and remember
simple writing is good writing
and lastly brush up on your language
skills grammar spelling and so on always
check facts and figures
now to help you visualize the three c's
i'll now show you this excerpt from an
that shows you what not to do
this email is too long has too many
irrelevant and distracting details
and even has a spelling mistake an
embarrassing spelling mistake the y o u
r should be y or u apostrophe r e
now do you want to see the 3c version of
this email
11 words that carry the message
are likely to be read and acted on
correctly
and give you less opportunity to make a
mistake
and
they will not annoy your team who would
have to read it
okay
tip two
never be satisfied with the first draft
always get fresh eyes on your text
now you can ask your
colleague your teacher your friend to
look over it and give you feedback
if you don't have anyone put the text
away for a day or two even an hour do
something else
come back to it with a reader's eyes
now if it's a significant document like
a
cover letter for a dream job or a
business proposal
consider hiring a good editor
remember even professional writers use
editors
and the last tip the most important one
write
write every day
it's a skill and it needs practice just
like any other now you're not you don't
have to write a novel start with
something simple and small write a
shopping list before you go to the
market
studies have shown that doing this not
only helps you save time and money it
actually improves your health by
reducing impulse purchases
and it's a great way to get a sense of
accomplishment and it's a memory aid
i can't tell you how many times i've
gone to the store to get one item
and have come home with five bags of
groceries
but not that one item
shopping lists not an issue anymore
you can also write to-do lists keep a
journal write letters write movie or
product reviews it doesn't matter what
you write as long as you write regularly
and read because the more you read the
better you'll write
so i just want to leave you with one
last
note like this is an expression that
really affected me way back when in my
university days
vox audited up parrot littera script
amanit
the spoken word perishes
the written word remains
so pick up a pen start writing and
remember
if you are your writing
make your words impress
thank you
[Music]
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