Pengalaman Nyata BIZNET VS INDIHOME VS XL SATU VS MY REPUBLIC (PENGALAMAN ASLI PELANGGAN)

Summary

This video shares a personal experience of using various internet service providers, including IndiHome, BNET, MyXL, and MyRepublic. The user compares their pros and cons, highlighting the strengths and weaknesses of each. While MyRepublic initially seemed appealing due to its price, the actual performance, especially for upload speeds, was disappointing compared to MyXL’s more reliable 30mbps plan. BNET is praised for its excellent speed but limited to city coverage. In the end, Biznet is recommended for its affordability and performance, though it's only available in urban areas.

Takeaways

• 😀 Bnet is the most reliable and cost-effective option if available in your area, especially with yearly payment plans.
• 😀 XL's 30 Mbps plan outperformed MyRepublic's 100 Mbps in terms of actual upload and download speeds.
• 😀 MyRepublic's advertised speed of 100 Mbps often doesn't match real-world performance, especially for uploads.
• 😀 Biznet is recommended for urban areas but doesn't cover suburban locations well.
• 😀 MyXL's 30 Mbps provides a stable and fast connection, outperforming MyRepublic's 100 Mbps service in real-world usage.
• 😀 MyRepublic's upload speed is often misleading, showing fast speeds in speed tests but failing in practical use, particularly for file uploads.
• 😀 The user experienced connection issues with MyRepublic, especially with uploads not functioning properly on LAN but performing slightly better on Wi-Fi.
• 😀 The user struggled with customer service and cancellations, particularly with XL, where they couldn’t cancel their service after requesting it.
• 😀 If you're looking for an affordable and reliable provider in urban areas, Biznet is the best, with excellent performance at the best price if paid annually.
• 😀 XL is a good option but is more expensive compared to other providers like Biznet, though it offers reliable service and coverage.
• 😀 IndiHome offers wide coverage but has symmetrical speed issues and can be expensive, making it less ideal for heavy upload requirements.

Q & A

What was the user's experience with their previous internet service providers?

The user had multiple experiences with different internet service providers, including IndiHome, BNet, MyXL, and MyRepublic. Each provider had its strengths and weaknesses in terms of speed, cost, and service coverage.

Why did the user switch from IndiHome to MyXL?

The user switched from IndiHome to MyXL because IndiHome had issues with upload speed. While download speed was fine, the upload speed was asymmetrical and slower, prompting the user to seek a better solution.

What were the key advantages of BNet, according to the user?

BNet was favored by the user for its high-quality speed, offering 100 Mbps download and upload speeds, and it was the most affordable option. However, the service was limited to cities and didn’t extend to suburban areas.

Why did the user decide to switch to MyRepublic?

The user decided to switch to MyRepublic due to its competitive pricing, offering 100 Mbps for a price lower than MyXL’s equivalent plan. The user found MyXL’s 100 Mbps plan too expensive at around 422,000 IDR, compared to MyRepublic’s 330,000 IDR price.

What issue did the user face with MyRepublic's speed despite its high claims?

Despite MyRepublic’s speed tests showing impressive upload speeds of up to 143 Mbps, the user found the actual performance disappointing, especially when uploading files. The upload speed was slow, and the service did not perform well when connected through LAN.

How did the user’s experience with XL compare to MyRepublic?

The user found XL's 30 Mbps plan to outperform MyRepublic’s 100 Mbps plan in practical use. Despite MyRepublic’s speed test results showing high speeds, XL's 30 Mbps plan was faster and more reliable in actual file uploads and downloads.

What was the user’s experience with internet connectivity during a service disruption?

During a service disruption, the user noticed that while MyRepublic, Telkom, and Indosat were down, XL remained functional. This led the user to believe that XL’s network infrastructure was more reliable during outages.

What is the user's opinion on the best internet provider?

The user recommends BNet as the best internet provider due to its excellent speed, affordability (when paying annually), and the fact that it provides great upload and download speeds. However, the user notes that BNet is only available in cities.

What are the pricing differences between XL and MyRepublic for internet plans?

XL offers a 30 Mbps plan at around 307,000 IDR and a 100 Mbps plan at 422,000 IDR, while MyRepublic offers a 100 Mbps plan for approximately 330,000 IDR, making it the more affordable choice for high-speed internet.

How did the user feel about MyRepublic’s customer service?

The user expressed dissatisfaction with MyRepublic's customer service, noting that they were waiting for an agent to visit, but the issue remained unresolved. Additionally, MyRepublic's payment and billing processes were less transparent compared to XL, which provided clear billing information.