Delivery parcel na nagkakahalagang 280,000 pesos, tinangay ng rider?! | Resibo

GMA Public Affairs
28 Jan 202510:03

Summary

TLDRAn online seller in Manila, Jarmin, faced a scam involving a delivery service, where his shipment of shoes worth over PHP 7,000 was marked as 'order completed' without actually being delivered. The driver took his personal information and re-booked the order under a different account, leading to the disappearance of the parcels. After investigating, Jarmin discovered that the driver used a fake account, which led him to a minor who might have been involved in the theft. The case highlights the risks of online delivery scams and the importance of verifying driver details to prevent such fraud.

Takeaways

  • 😀 Online sellers are facing increasing scams related to undelivered parcels and fraudulent delivery bookings.
  • 😀 A seller named Jarmin from Binondo, Manila experienced a scam where his parcels, worth over PHP 7,000, were marked as 'order completed' even though they never arrived at the drop-off point.
  • 😀 The fraudsters, including drivers, use stolen or purchased personal information from sellers to reroute deliveries to a different location.
  • 😀 In some cases, the driver communicated with the seller, trying to convince them that they could keep the parcels, even asking for money in exchange for the delivery.
  • 😀 Jarmin was able to track the fraudster's location by obtaining information about a minor who was involved in accepting the parcels.
  • 😀 The fraudster's details were uncovered after social media posts helped reveal the location and identity of the individual involved.
  • 😀 The Barangay authorities intervened and attempted to assist in locating the missing parcels and the individuals behind the scam.
  • 😀 Nico, another victim, experienced a similar scam where a delivery rider claimed to be heading to the final destination, but the location tracking showed otherwise.
  • 😀 Nico's CCTV footage revealed that the rider who picked up his parcel was using a different motorbike than what was registered on the delivery app.
  • 😀 Social media platforms have become a significant source of information, revealing the sale of delivery accounts, which are then used to scam customers.
  • 😀 The delivery service provider has been criticized for its system's vulnerabilities, but they have pledged to investigate and take action to protect consumers' rights.

Q & A

  • What problem did the online seller, Jarmin, face with their delivery?

    -Jarmin faced a situation where an order was marked as completed, but the items, worth over PHP 7,000, never reached the designated drop-off point. The delivery service failed to complete the transaction, and the parcels were stolen by a driver who had access to Jarmin's personal information.

  • How did Jarmin find out that their parcels were stolen?

    -Jarmin was shocked when the delivery status was marked as 'order completed,' even though the parcels had not arrived at their final destination. Later, they discovered that the driver had taken their details to hijack the shipment and use them for their own purposes.

  • What was the driver's behavior when Jarmin confronted them?

    -The driver initially attempted to keep the parcels, even requesting money from Jarmin to deliver them. He also tried to justify his actions by saying it was part of a 'man-to-man' deal.

  • What did Jarmin do after realizing they were scammed?

    -After the incident, Jarmin took to social media to share their experience, hoping for help in identifying the driver and retrieving the stolen goods. They later tracked down the driver and used their connection to gather more information about the incident.

  • How did the authorities help Jarmin in their search for the stolen parcels?

    -Jarmin received assistance from a local Barangay in Las Piñas City, where the suspect was thought to be hiding. The authorities helped Jarmin identify the suspect and track down the stolen items.

  • What did Jarmin discover about the person who received the stolen parcels?

    -Jarmin discovered that the person who received the stolen parcels was a minor. They used social media to gather information and eventually identified the suspect's name, location, and family details.

  • What happened when Jarmin contacted the Barangay to follow up on the case?

    -When Jarmin approached the Barangay, they were informed that the minor had not been home for three days, complicating the investigation. However, the Barangay promised to continue assisting in resolving the case.

  • What other similar case was mentioned in the transcript?

    -Another individual named Nico was also a victim of the same delivery service provider. Nico experienced a similar issue where their package, a laptop and gadgets worth over PHP 25,000, was not delivered as promised.

  • What did Nico do after noticing the delivery was suspicious?

    -Nico discovered that the motorbike used by the rider did not match the one registered in the delivery app. After trying to contact the rider without success, Nico suspected they had fallen victim to a scam.

  • How did social media play a role in resolving these cases?

    -Social media played a crucial role in both cases. Jarmin used it to warn others and gather information on the driver, while Nico used it to share their experience. Both victims were able to get more leads through online communities.

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Related Tags
Delivery FraudOnline SellersParcel ScamFake DriversE-commerce IssuesConsumer ProtectionLogisticsCustomer RightsOnline ScamLost PackagesDelivery Service