VIDEO 1.1 Samsung Television Supply chain

Summary

This video takes viewers through the journey of a Samsung LCD TV, from its manufacturing in Korea to reaching the consumer's living room in the UK. It highlights the complex logistics system involving 600 containers, aircraft, trucks, and warehouses. The story also sheds light on the Port Centric Logistics strategy, which speeds up product handling, and how Samsung’s products are managed and distributed across various retail locations. The video showcases the efficient collaboration between different logistics teams, illustrating how technology and innovation help bring the product from the factory to the final customer purchase.

Takeaways

• 😀 Samsung has been working with NYK Logistics in the UK for nearly 10 years to manage the transportation of its products.
• 🚢 NYK handles 600 containers on route, operates two aircraft in the air, and manages 150 vehicles on the road.
• 📦 Port-centric logistics have increased significantly, with operations growing 300% in the last year.
• ⏱️ The turnaround time for unloading a container is between 4 to 6 hours, ensuring swift handling of goods.
• 🛠️ Warehouse operations efficiently manage inventory using a system that allocates stock based on delivery dates and routes.
• 🚚 The logistics team in the UK includes 3,000 people and manages operations for Samsung's brown goods, white goods, and mobile phones.
• 📱 The UK site handles around 4.2 million units of Samsung products annually, covering various retailers and major operators.
• 📏 The Distribution Center spans 700,000 square feet and contains 100,000 racking locations for storing products.
• 🧳 Upon arrival at the warehouse, containers are unloaded and products are stacked onto pallets, labeled, and stored for varying durations.
• 🏪 Retail stores receive products from the warehouse, with stock management facilitated by voice-activated put-away systems.
• 🎯 The process from warehouse to retail includes detailed order management, ensuring products reach consumers efficiently and on time.

Q & A

How long has the relationship between Samsung and the logistics company been ongoing?

The relationship between Samsung and the logistics company has been ongoing for just under 10 years.

What logistics operations does the company handle for Samsung?

The company handles various logistics operations for Samsung, including shipping, warehousing, and transportation of products like televisions, white goods, and mobile phones.

How many containers are in transit to the UK for Samsung?

There are approximately 600 containers in transit to the UK for Samsung.

What is the role of Port Centric logistics in the company's operations?

Port Centric logistics involves handling shipments directly at the port, streamlining the process by reducing turnaround times, and allowing quicker transport of goods into the warehouse.

What has been the growth rate of the company's Port Centric logistics operation?

The company's Port Centric logistics operation has grown by 300% in the last 12 months.

What are the typical turnaround times for a container upon arrival at the port?

Typically, a container will be turned around within 4 to 6 hours of arrival at the port.

How many people work in the logistics operation in the UK?

The logistics operation in the UK employs around 3,000 people.

What products does the company handle for Samsung, and how many units are involved?

The company handles brown goods (like televisions), white goods, and mobile phones for Samsung, with about 20 million mobile phone units and 4 to 4.2 million other units passing through the site each year.

How large is the distribution center, and how is it organized?

The distribution center spans 700,000 square feet, which is approximately the size of six football pitches. It is made up of around 100,000 racking locations.

What happens to a container when it arrives at the distribution center?

When a container arrives, a team of 2-3 members unloads it, stacks the items onto pallets, shrink wraps them, and uploads the details to the computer system before moving the pallets into the warehouse for storage.