Good Corporate Governance (GCG) Bank Mandiri

Summary

Bank Mandiri, Indonesia's largest bank, highlights its commitment to Good Corporate Governance (GCG) through principles like transparency, accountability, responsibility, independence, and fairness. The bank emphasizes openness with stakeholders via websites, social media, and other platforms, ensuring the public receives accurate information. It upholds ethical standards and regulatory compliance through internal policies and mechanisms, such as whistleblowing systems and risk management programs. Bank Mandiri also prioritizes stakeholder input and ongoing assessments to strengthen its governance structure, aiming for continuous improvement in corporate governance practices.

Takeaways

• 😀 Bank Mandiri is the largest bank in Indonesia in terms of assets, loans, and deposits.
• 😀 The vision of Bank Mandiri is to be the preferred financial partner, which requires strong corporate governance (GCG).
• 😀 GCG principles include Transparency, Accountability, Responsibility, Independence, and Fairness (TARIF).
• 😀 Transparency involves openness in disclosing material and relevant information, including through the company’s website and social media platforms.
• 😀 Accountability is about clarity in functions and responsibilities, demonstrated by Bank Mandiri's Whistleblowing System (Letter To CEO).
• 😀 Responsibility refers to adherence to applicable laws and regulations, as Bank Mandiri follows Indonesian regulations and has a culture of operational risk awareness.
• 😀 Independence ensures that Bank Mandiri is managed professionally and without external pressures, especially regarding conflict of interest in the board of commissioners.
• 😀 Fairness focuses on treating all stakeholders equally and upholding their rights based on legal agreements, demonstrated by Bank Mandiri's openness to stakeholder feedback.
• 😀 The commitment to GCG is supported by strong values such as trustworthiness, competence, harmony, loyalty, adaptability, and collaboration.
• 😀 Bank Mandiri has established a governance structure and regularly assesses the quality of its corporate governance practices, both internally and externally.
• 😀 The bank implements policies to prevent corruption, ensure internal control, and promote employee discipline through mechanisms like the God of Connect ethics and business policies.

Q & A

What is the main goal of Bank Mandiri in terms of corporate governance?

The main goal of Bank Mandiri is to become the preferred financial partner for its customers, which is achieved by implementing strong Good Corporate Governance (GCG) principles.

What are the key principles of Good Corporate Governance (GCG) implemented by Bank Mandiri?

The key principles of GCG implemented by Bank Mandiri are Transparency, Accountability, Responsibility, Independence, and Fairness.

How does Bank Mandiri ensure transparency in its operations?

Bank Mandiri ensures transparency by providing open access to material and relevant information through its website and social media platforms like SMS banking, Mobile banking, Instagram, Facebook, and Twitter.

What mechanism does Bank Mandiri have in place to promote accountability?

Bank Mandiri promotes accountability through clear functional roles and the 'Letter to CEO' whistleblowing system, allowing employees to report potential violations of company policies.

How does Bank Mandiri maintain responsibility in its governance?

Bank Mandiri maintains responsibility by complying with all applicable laws and regulations and focusing on operational risk management through initiatives like 'Operational Risk Awareness' and related forums.

What does independence mean in the context of Bank Mandiri’s governance?

Independence at Bank Mandiri means managing the bank's operations professionally, without undue influence from external parties. This includes conflict-of-interest protocols for the board and executive members.

How does Bank Mandiri ensure fairness in its corporate governance?

Bank Mandiri ensures fairness by giving all stakeholders the opportunity to provide input and express opinions, ensuring equal treatment and fulfilling their rights according to agreements and regulations.

How does Bank Mandiri assess its corporate governance practices?

Bank Mandiri assesses its corporate governance through both internal assessments and external evaluations, including participation in the Corporate Governance Perception Index (CGPI) and the ASEAN Corporate Governance Scorecard.

What steps has Bank Mandiri taken to combat corruption?

Bank Mandiri combats corruption by implementing a strict anti-corruption policy, internal control systems, and employee discipline measures, alongside a whistleblowing system and a code of ethics.

Why is employee commitment important to the implementation of GCG at Bank Mandiri?

Employee commitment is essential for the successful implementation of GCG at Bank Mandiri, as it aligns with the bank's vision and values, ensuring the principles of transparency, accountability, and fairness are upheld across all levels.