Responsive Supply Chain Strategy: L6

Rodney Thomas
21 Nov 201807:33

Summary

TLDRThe video script delves into a responsive supply chain strategy, which emphasizes rapid reaction to unpredictable demand. It aims to maintain stock of innovative items while minimizing obsolete inventory and markdowns. Originating from Toyota's just-in-time production, this strategy reduces lead times across the supply chain, focusing on time over cost. Each functional area strives to improve processes and reduce cycle times. The strategy is ideal for innovative products with unpredictable demand or short life cycles, and where quick response is crucial. However, it's not universally applicable and comes with trade-offs, such as increased supply chain costs per unit, in exchange for reduced inventory costs and waste.

Takeaways

  • πŸš€ A responsive supply chain strategy focuses on quickly reacting to unpredictable demand, aiming to keep stock of new items while minimizing obsolete inventory.
  • πŸ“ˆ It complements a corporate strategy based on differentiation and is particularly useful for innovative products with uncertain sales patterns.
  • πŸ” Originating from Toyota's just-in-time production system, a responsive supply chain reduces lead times across all supply chain functions, not just within a factory.
  • πŸ”„ The strategy involves trade-offs, prioritizing time over cost, which means each functional area is focused on improving processes and reducing cycle times.
  • πŸ›’ Sourcing managers adopt this strategy by purchasing smaller quantities as needed and seeking suppliers with the lowest lead times.
  • 🚚 Inbound transportation managers use premium services and faster modes of transport, often moving smaller, more frequent loads.
  • 🏭 Factories adapt by changing lines and equipment frequently to accommodate shorter production runs, aligning with the just-in-time philosophy.
  • πŸ“¦ Outbound distribution centers pick individual orders as they arrive, expediting shipments directly to customers to meet demand promptly.
  • πŸ“‰ Being responsive helps firms fulfill unpredictable demand, which is essential for customer satisfaction and can minimize waste by reducing non-value-added inventory.
  • ❗ Responsive supply chain strategies are not universally applicable; they are best suited for markets with unpredictable demand, short product life cycles, and higher margins.
  • πŸ’‘ The trade-off of a responsive supply chain is increased per-unit supply chain costs, but this is often offset by significant reductions in inventory-related costs such as carrying and obsolescence costs.

Q & A

  • What is the primary focus of a responsive supply chain strategy?

    -A responsive supply chain strategy focuses on quickly reacting to unpredictable demand, aiming to stay in stock on innovative items while minimizing obsolete inventory levels and associated markdowns.

  • How does a responsive supply chain strategy differ from traditional supply chain management?

    -Unlike traditional supply chain management that focuses on cost-cutting, a responsive supply chain strategy emphasizes time over cost, constantly seeking to improve processes and reduce overall lead times.

  • What is the origin of the responsive supply chain strategy?

    -The responsive supply chain strategy can be traced back to the Toyota just-in-time production system, which heavily invested in reducing the time taken to perform basic tasks to decrease overall lead times.

  • How does a responsive supply chain strategy impact sourcing managers?

    -Sourcing managers in a responsive supply chain are likely to purchase smaller quantities of products just as needed and seek suppliers that provide the lowest lead times for products.

  • What changes do inbound transportation managers make in a responsive supply chain?

    -Inbound transportation managers will use premium transportation services and faster modes of transportation, frequently moving smaller partial loads to reduce lead times.

  • How do distribution centers operate under a responsive supply chain strategy?

    -Distribution centers operate on a just-in-time basis, constantly receiving products as they are needed, often on short time intervals, to align with demand signals.

  • What is the role of factories in a responsive supply chain?

    -Factories in a responsive supply chain constantly change over lines and equipment to build orders with shorter production runs, rather than engaging in more efficient batch picking.

  • Why would a manager choose a responsive supply chain strategy over a cost-cutting approach?

    -A manager might choose a responsive supply chain strategy to fulfill unpredictable demand and keep customers happy by providing them with the products they want when and where they need them, which is essential for business success.

  • What are the benefits of a responsive supply chain strategy in terms of waste minimization?

    -A responsive supply chain strategy minimizes waste by not holding extra inventory for extended periods and by critically reviewing every functional process to eliminate non-value-added activities.

  • Under what conditions is a responsive supply chain strategy most effective?

    -A responsive supply chain strategy is most effective under conditions of unpredictable demand or short product life cycles, higher product margins, a lot of product variety, and situations requiring short lead times.

  • What trade-offs does a responsive supply chain strategy entail?

    -A responsive supply chain strategy entails trade-offs where every action in every functional area shown increases the cost per unit, but this is consciously done to greatly reduce inventory-related costs such as carrying costs, obsolescence costs, and markdowns.

Outlines

00:00

πŸ”„ Responsive Supply Chain Strategy Overview

This paragraph introduces the concept of a responsive supply chain strategy, which is focused on quickly reacting to unpredictable demand. The goal is to maintain stock of innovative items while minimizing obsolete inventory and markdowns. The strategy is particularly suited to innovative products and complements a corporate strategy of differentiation. It builds upon the just-in-time production system from Toyota, emphasizing reducing lead times in all functional areas of the supply chain. The strategy involves trade-off decisions that prioritize time over cost, leading to improved processes and reduced cycle times. The paragraph also outlines how each functional area, from sourcing to transportation, adapts to this strategy, and discusses the benefits of responsiveness in fulfilling unpredictable demand and minimizing waste.

05:01

πŸ› οΈ Trade-offs and Conditions for a Responsive Supply Chain

The second paragraph delves into the trade-offs and conditions necessary for a responsive supply chain strategy to be effective. It highlights that this approach requires firms to be capable of short production runs, frequent changeovers, and lower equipment utilization rates. It also necessitates smaller purchase quantities and more frequent shipments, with a focus on single order processing. Sourcing managers need to negotiate lead time reductions and work with suppliers who can meet these requirements. The paragraph discusses the increased costs per unit associated with being highly responsive and explains why organizations consciously choose to increase these costs. It emphasizes that inventory-related costs, such as carrying costs, obsolescence, and markdowns, are significantly reduced with a responsive strategy. Products are not produced or moved until there is a clear understanding of demand patterns, which is why the supply chain processes often start after a sale is made, pulling products through the supply chain by actual customer demand.

Mindmap

Keywords

πŸ’‘Supply Chain Strategy

Supply chain strategy refers to the long-term plan that an organization uses to manage the complex network of activities involved in the production and delivery of a product or service. In the context of the video, a responsive supply chain strategy is one that focuses on quickly reacting to unpredictable demand, which is crucial for staying in stock with innovative items and minimizing obsolete inventory levels.

πŸ’‘Responsive Supply Chain

A responsive supply chain is designed to deal with uncertain sales patterns without holding large amounts of safety stock. It is able to rapidly respond to demand signals, which is essential for managing unpredictable demand. The video emphasizes that a responsive supply chain is characterized by its ability to quickly adapt to changes in consumer demand, which is a key aspect of the strategy.

πŸ’‘Just-in-Time (JIT) Production

Just-in-Time (JIT) production is a methodology that focuses on reducing the amount of time it takes to perform basic tasks, thereby reducing overall lead times for a finished product. Originating from Toyota, JIT is a foundational concept for a responsive supply chain strategy, as it emphasizes reducing lead times within a factory and across the entire supply chain.

πŸ’‘Lead Times

Lead times refer to the duration between the initiation of a process and its completion. In the video, reducing lead times is a central theme of a responsive supply chain strategy. By shortening lead times, organizations can respond more quickly to market demands and reduce the amount of inventory they need to hold, which is crucial for managing costs and maintaining agility.

πŸ’‘Innovative Products

Innovative products are new and unique offerings that often have a high demand and a short life cycle. The video mentions that a responsive supply chain strategy is typically used with innovative products because these items can quickly become obsolete if not managed properly. The strategy helps organizations to stay in stock with these hot new items while minimizing the risk of holding obsolete inventory.

πŸ’‘Differentiation

Differentiation in a corporate strategy refers to the process of making a company's products or services distinct from those of competitors. The video explains that a responsive supply chain strategy complements a corporate strategy based on differentiation, as it allows organizations to quickly adapt to market changes and offer innovative products that meet customer needs.

πŸ’‘Trade-off Decisions

Trade-off decisions involve making choices between two or more alternatives, each with its own set of benefits and drawbacks. In the context of a responsive supply chain strategy, these decisions are made with an emphasis on time rather than cost. The video illustrates this by explaining that each functional area within the supply chain is focused on improving processes and reducing cycle times, even if it means incurring higher costs per unit.

πŸ’‘Cycle Times

Cycle times are the durations of repetitive processes within a production system. The video highlights the importance of driving down cycle times in a responsive supply chain strategy. By reducing cycle times, organizations can increase their production efficiency and respond more quickly to changes in demand.

πŸ’‘Waste Reduction

Waste reduction involves identifying and eliminating any non-value-added activities within a process. The video explains that a responsive supply chain strategy often minimizes waste by ensuring that extra inventory is not held for extended periods and that every functional process is critically reviewed. This approach helps to streamline operations and reduce costs.

πŸ’‘Inventory Costs

Inventory costs include the carrying costs, obsolescence costs, and markdowns associated with holding stock. The video discusses how a responsive supply chain strategy can greatly reduce these inventory costs by ensuring that products are only produced or moved when there is a clear understanding of demand patterns. This approach helps to minimize the risk of holding obsolete inventory and reduces the need for markdowns.

πŸ’‘Demand Signals

Demand signals are indicators of customer demand that can be used to trigger supply chain processes. The video explains that in a responsive supply chain, many processes start after a sale is made, once demand information is clear. This means that products are pulled through the supply chain by actual customer demand, rather than being pushed based on predictions of future sales.

Highlights

A responsive supply chain strategy focuses on quickly reacting to unpredictable demand.

Goal is to minimize obsolete inventory levels and markdowns while staying in stock on innovative items.

Origins of responsive supply chain strategy can be traced back to Toyota's just-in-time production system.

Just-in-time production reduces lead times for finished products by focusing on time reduction in basic tasks.

Responsive supply chain expands just-in-time concept to all supply chain functional areas.

Traditional cost-cutting focus shifts to time reduction for competitive advantage in a responsive supply chain.

Sourcing managers purchase smaller quantities and seek suppliers with the lowest lead times.

Inbound transportation uses premium services and faster modes, often moving smaller partial loads.

Distribution centers receive products just in time, minimizing holding of safety stock.

Factories change lines and equipment for shorter production runs to respond quickly to demand.

Outbound distribution centers pick individual orders immediately as they arrive.

Transportation expedites small shipments directly to customers to ensure rapid delivery.

Being responsive enables firms to fulfill unpredictable demand and keep customers satisfied.

Responsive strategy minimizes waste by eliminating non-value-added activities and reducing lead times.

Responsive supply chain is not always the best approach and depends on market and product characteristics.

Products with unpredictable demand or short life cycles are suitable for a responsive supply chain.

High margin products can cover the costs associated with the rapid response deliveries.

Responsive supply chains require the capability for short production runs and frequent changeovers.

Trade-offs of being highly responsive include increased supply chain costs per unit.

Inventory costs are greatly reduced as products are pulled through the supply chain by actual demand.

Supply chain processes in a responsive strategy start after the sale is made, based on clear demand information.

Transcripts

play00:00

[Music]

play00:04

[Applause]

play00:06

hello everyone today we're going to talk

play00:09

about a supply chain strategy that

play00:11

focuses on being responsive what exactly

play00:14

does it mean to have a responsive supply

play00:16

chain strategy well with this approach

play00:19

organizations have an intense focus on

play00:22

quickly reacting to unpredictable demand

play00:25

the goal of this strategy is to stay in

play00:28

stock on hot new innovative items while

play00:31

still minimizing obsolete inventory

play00:33

levels and associated markdowns or set

play00:36

another way a responsive supply chain is

play00:39

able to deal with uncertain sales

play00:41

patterns without holding large amounts

play00:43

of safety stock by rapidly responding to

play00:46

demand signals like any strategy the

play00:50

responsive supply chain strategy has

play00:52

certain conditions it is typically used

play00:55

with innovative products and it

play00:57

complements a corporate strategy based

play00:59

on differentiation the origins of a

play01:02

responsive supply chain strategy can be

play01:04

traced back to the Toyota just-in-time

play01:06

production system just-in-time

play01:08

production invests heavily in reducing

play01:11

the amount of time it takes to perform

play01:13

basic tasks this reduces overall lead

play01:16

times for a finished product a

play01:18

responsive supply chain strategy builds

play01:21

on this idea of reducing lead times

play01:23

within a factory and expands the concept

play01:26

to all functional areas within a supply

play01:28

chain for example consider a generic

play01:32

supply chain with common source move

play01:34

make deliver and sell functions in the

play01:38

past many of these processes had an

play01:40

intense focus on cost-cutting

play01:42

however for companies to gain a

play01:44

competitive advantage based on rapid

play01:46

response the approach for each

play01:49

functional area changes from cost to

play01:51

time with a responsive supply chain

play01:54

strategy trade-off decisions are made

play01:57

with an emphasis on time rather than

play01:59

cost therefore each functional area is

play02:03

constantly looking to improve processes

play02:05

drive down cycle times and collectively

play02:09

reduce overall finish goods lead times

play02:12

for example sourcing managers will

play02:15

purchase smaller quantities of products

play02:18

just as needed and they will seek out

play02:20

suppliers that provide the lowest lead

play02:22

times for products inbound

play02:24

transportation managers will typically

play02:26

use a premium transportation service and

play02:28

faster modes of transportation they also

play02:32

frequently move smaller partial loads

play02:34

inbound distribution centers will

play02:37

constantly receive products just as they

play02:39

are needed often on a just-in-time basis

play02:42

on short time intervals factories

play02:45

they're gonna constantly change over

play02:47

lines and equipment so they can build

play02:49

the order with shorter production runs

play02:51

rather than engage in more efficient

play02:54

batch picking outbound distribution

play02:56

centers will respond immediately and

play02:58

pick individual orders as they arrive

play03:01

how bound transportation will expedite

play03:04

small shipments direct to the customer

play03:06

as soon as they become available rather

play03:08

than hold shipments for cost-saving

play03:10

consolidation opportunities so why would

play03:13

a manager use a responsive supply chain

play03:15

strategy I thought supply chain

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management was all about cutting costs

play03:19

well being responsive enables firms to

play03:23

fulfill unpredictable demand dealing

play03:26

with unpredictable demand is difficult

play03:28

and prevents managers from proactively

play03:30

planning in an optimal manner and yet

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supply chains exist to serve customer

play03:36

needs and supply chains are not needed

play03:38

without customers so keeping customers

play03:42

happy by providing them with the

play03:44

products that they want when and where

play03:47

they need them is essential to any

play03:49

business the other benefit of responsive

play03:52

supply chain strategy is that it often

play03:54

minimizes waste extra inventory is not

play03:57

laying around for extended periods of

play03:59

time and every functional process is

play04:01

critically reviewed to eliminate any

play04:03

non-value-added activity by always

play04:06

looking to reduce overall lead times we

play04:09

also remove many sources of waste now

play04:13

this all sounds great but should we

play04:15

always use a responsive supply chain

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strategy and the answer is an emphatic

play04:18

no just as with our other supply chain

play04:21

strategies a responsive strategy works

play04:24

best under certain conditions

play04:27

responsive supply chains are needed with

play04:29

certain market characteristics products

play04:32

with unpredictable demand or short

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product life cycles that often lead to

play04:36

high end of season markdowns are

play04:38

candidates for this approach products

play04:41

with higher margins are also candidates

play04:43

because focusing on quick rapid response

play04:46

deliveries is costly low margin products

play04:49

simply cannot cover the costs associated

play04:51

with responsiveness if there is a lot of

play04:54

product variety then responsive supply

play04:56

chains are needed due to constant change

play04:58

over and short production runs and

play05:00

finally any type of short lead time

play05:03

situation usually requires a responsive

play05:06

supply chain strategy now process

play05:09

characteristics are also very important

play05:11

with this approach responsive supply

play05:13

chain strategies require that firms have

play05:16

the capability to have short production

play05:17

runs frequent change overs and lower

play05:21

equipment utilization rates

play05:23

it also requires smaller purchase

play05:26

quantities smaller more frequent

play05:28

shipments and single order processing

play05:31

sourcing managers must have the

play05:33

capability to negotiate lead time

play05:35

reductions and identify those that are

play05:38

willing and able to continuously reduce

play05:40

time requirements earlier we diagrammed

play05:43

a responsive supply chain with a lead

play05:45

time reduction focus and talked about

play05:48

the benefits of this approach however it

play05:51

is important to understand the

play05:52

trade-offs that come with being highly

play05:53

responsive with this approach every

play05:57

action in every functional area shown

play05:59

increases the cost per unit think about

play06:03

that for a minute

play06:04

organizations that use a responsive

play06:07

supply chain strategy are consciously

play06:09

increasing most supply chain costs why

play06:13

would anyone want to do that well the

play06:15

reason is that inventory related costs

play06:17

and here I'm talking about carrying

play06:19

costs obsolescence costs and markdowns

play06:22

these inventory costs are greatly

play06:25

reduced how our inventory costs reduced

play06:28

so much well with a responsive strategy

play06:31

innovative products are pulled through a

play06:34

supply chain by actual customer demand

play06:36

there is no wasted inventory or marked

play06:40

needed because products are not

play06:41

unnecessarily produced or moved until

play06:45

there's a clear understanding of demand

play06:46

patterns how can that be

play06:49

we'll ask yourself when do supply chain

play06:52

processes start in a responsive supply

play06:54

chain in a responsive supply chain many

play06:58

supply chain processes start after the

play07:01

sale is made

play07:02

and once demand information is clear

play07:04

hence products are pulled through the

play07:07

supply chain by demand information

play07:10

signals rather than being pushed in

play07:13

anticipation of sales that may never

play07:15

occur this type of responsive pulling

play07:19

means that responsive supply chain

play07:21

strategy can be a great competitive

play07:23

advantage for your company if your

play07:26

market has the right conditions

play07:27

[Music]

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Related Tags
Supply ChainResponsive StrategyJust-in-TimeInnovationDemand ManagementLead TimeCost EfficiencyCustomer SatisfactionInventory ControlMarket Adaptation