1 Company Orientation Part 2

Summary

The video outlines the core corporate values of a company focused on excellence, efficiency, and continuous improvement. Employees, including trainees, are expected to maintain high standards in their work, demonstrate accountability, and foster customer satisfaction. The company emphasizes integrity, open communication, and adaptability, particularly in remote work settings. Employee engagement is encouraged through activities like recognition programs, family events, and community outreach initiatives. With the shift to virtual platforms, the company supports work-life balance and promotes CSR efforts, ensuring employees remain connected, responsible, and motivated in a changing work environment.

Takeaways

• 😀 Efficiency and Excellence are core values at MSKY, with employees expected to consistently meet and exceed customer expectations through continuous learning and innovation.
• 😀 All employees, including trainees, are expected to demonstrate high standards of work, even when working remotely or independently without supervision.
• 😀 MSKY emphasizes a strong sense of responsibility, holding employees accountable for their actions and decisions, regardless of oversight.
• 😀 The company prioritizes customer satisfaction by delivering high-quality products and services and working closely with customers under a partnership model.
• 😀 Integrity is a foundational value at MSKY, with employees expected to be honest, fair, and diligent in all aspects of their work.
• 😀 MSKY practices continuous communication, with an open-door policy that encourages feedback and suggestions from all employees to improve efficiency and morale.
• 😀 Adaptability is crucial at MSKY, especially in response to changing technological needs and business environments. Employees are expected to stay flexible and up-to-date with the latest developments.
• 😀 Corporate Social Responsibility (CSR) is integral to MSKY's operations, with initiatives like medical missions, house-building projects, tree planting, and blood donations.
• 😀 Employee engagement activities such as monthly forums, family day events, and recognition programs are essential for fostering a positive workplace culture at MSKY.
• 😀 MSKY embraces the 'new normal' by adapting employee engagement activities to remote work, offering virtual events like Zumba, online contests, and fundraising campaigns to maintain work-life balance.

Q & A

What does the letter 'E' in the abbreviation MSKY represent?

The letter 'E' in MSKY stands for Efficiency and Excellence in work, emphasizing the importance of meeting and exceeding customer expectations, continuous improvement, and innovation.

What is expected of employees and trainees in terms of work performance?

Employees and trainees are expected to demonstrate excellence and efficiency in all aspects of their work, particularly in terms of customer satisfaction and the quality of services and products provided by the company.

How does the company view continuous learning and innovation?

The company views continuous learning and innovation as core competencies, encouraging employees to adopt new technologies and follow best practices to improve their performance.

Why is a sense of responsibility important for employees and trainees?

A strong sense of responsibility ensures that employees are committed to their work, even when supervision is minimal. It fosters accountability, encourages learning from mistakes, and drives personal and professional growth.

What is the significance of the company's open-door policy?

The open-door policy encourages transparency and continuous communication within the company. It allows employees to share suggestions and feedback, which helps improve efficiency, productivity, and morale.

How does the company encourage adaptability to changing work conditions?

The company expects employees to be adaptable to changes in work conditions, especially with evolving technologies and remote work requirements. This includes being flexible with job responsibilities and adopting new tools for productivity.

What does 'integrity' mean in the context of this company?

Integrity in the company means being truthful and honest in all aspects of work, regardless of whether someone is being watched. It also includes fairness and diligence in dealing with colleagues, superiors, and customers.

Can you explain the concept of employee recognition within the company?

The company actively recognizes top performers through various activities like employee of the month awards and monthly recognition ceremonies. This encourages a culture of excellence and motivates employees to perform at their best.

What type of corporate social responsibility (CSR) activities does the company engage in?

The company engages in various CSR activities, including medical missions, tree planting, blood donations, and scholarship programs. These initiatives aim to contribute positively to the community and improve the lives of employees and their families.

How has the company adapted its employee engagement activities to the new normal (remote work)?

In the new normal, the company has shifted to virtual activities such as online Zumba, e-sports, and fundraising events through platforms like Zoom. These activities help maintain employee engagement and work-life balance while working remotely.