Google CEO Sundar Pichai and the Future of AI | The Circuit

Bloomberg Originals
8 May 202424:02

Summary

TLDRThe video script offers an insightful interview with Sundar Pichai, CEO of Google and Alphabet, discussing the company's pivotal role in the tech industry and its strategic embrace of artificial intelligence (AI). Pichai reflects on Google's evolution, its commitment to innovation, and the challenges posed by AI's rapid advancement. He addresses the company's response to the AI frenzy, sparked by rivals like Microsoft and OpenAI, and outlines Google's efforts to integrate AI across its services, including Search and Google Lens. The conversation delves into the cultural and operational aspects of Google, touching on its people-centric culture, the importance of maintaining a long-term perspective, and the company's approach to handling employee protests. Pichai also contemplates the future of AI, the potential of AI-powered hardware, and the need for global cooperation on AI safety. The discussion underscores Google's determination to lead in AI while navigating ethical considerations and fostering a culture of innovation and transparency.

Takeaways

  • 🌐 **Google's Impact**: Google has significantly influenced how we live, work, and communicate, establishing itself as the front door to the internet for over two decades.
  • πŸšͺ **Changing Landscape**: With the emergence of multiple digital platforms, Google may no longer be the first source for information, prompting the company to adapt its strategy.
  • 🧩 **AI Integration**: Sundar Pichai, CEO of Google and Alphabet, has been strategically incorporating AI into every aspect of Google's business to maintain a competitive edge.
  • πŸ€– **ChatGPT Challenge**: The introduction of Microsoft and OpenAI's chatbot, ChatGPT, has sparked a renewed focus on AI within Google and the tech industry at large.
  • πŸ“ˆ **Stock Performance**: Google's recent financial success, with stocks jumping significantly, is seen as a validation of the company's strategic direction under Pichai's leadership.
  • πŸš€ **AI First Approach**: Since becoming CEO, Pichai has positioned Google as 'AI first,' setting the company on a path for what he believes will be a decade of extraordinary innovation.
  • πŸ‘¨β€πŸ‘©β€πŸ‘§ **Personal Use of AI**: Pichai and his family use Google Lens for homework and everyday tasks, demonstrating the personal integration of AI in their lives.
  • 🌟 **Leadership and Vision**: Pichai's leadership style is characterized by a careful balance between cautious strategy and rapid innovation, with a focus on long-term impact.
  • πŸ” **Search Quality**: Google's use of AI, specifically transformers, has led to significant improvements in search quality, and the company is looking to build on this with generative AI models.
  • πŸ“Š **AI and Business Model**: Despite the rise of chatbots that provide direct answers, Google remains committed to its advertising model, confident in the balance between AI-generated content and ad-supported links.
  • βš–οΈ **Ethical AI**: Google acknowledges the importance of ethical considerations in AI, particularly in avoiding the propagation of false or biased information through its platforms.

Q & A

  • What is the significance of the Plex in the context of Google?

    -The Plex is described as the center of Google, symbolizing the heart of the company's operations and innovation.

  • How has Google impacted various aspects of life according to the transcript?

    -Google has significantly influenced how people live, work, communicate, and even travel, by providing a gateway to information and services.

  • What is Sundar Pichai's role in Google and its parent company, Alphabet?

    -Sundar Pichai is the CEO of both Google and Alphabet, overseeing major businesses like YouTube, DeepMind, Cloud, and Search.

  • How has AI been integrated into Google's strategy under Pichai's leadership?

    -Pichai has been infusing AI into every aspect of Google's business, crafting a strategy that leverages AI for innovation and growth.

  • What was the impact of Microsoft and OpenAI's chatbot on Google?

    -The chatbot from Microsoft and OpenAI challenged Google's dominance and cultural relevance, prompting a code red and an industry-wide focus on AI.

  • How does Pichai perceive the current frenzy around AI?

    -Pichai views the frenzy as part of the long game and a natural phase in the tech cycle, indicating that Google is prepared for it.

  • What was Sundar Pichai's first significant action as CEO?

    -One of Pichai's first actions as CEO was to pivot the company towards being AI-first, setting the direction for future innovation.

  • How does Pichai describe his leadership style in the context of Google's size and influence?

    -Pichai describes his leadership style as one that focuses on making clear, consequential decisions and building consensus to drive the company towards a common vision.

  • What is Google's approach to handling the rise of AI and its potential impact on search quality?

    -Google is focused on using AI, specifically transformers and generative AI, to improve search quality while maintaining a wide variety of sources and links.

  • How does Pichai respond to criticism that Google is missing opportunities in AI due to a cautious approach?

    -Pichai emphasizes that Google has been preparing for the AI moment and that the company's foundational work in the field positions it well for future breakthroughs.

  • What is Google's stance on the potential risks of AI-generated content and its impact on search results?

    -Google acknowledges the challenge of distinguishing between real and synthetic content and sees it as an ongoing journey to maintain the integrity and reliability of search results.

  • How does Pichai view the future of AI and Google's role in it?

    -Pichai is optimistic about the future of AI, expecting continued innovation and progress. He believes Google will play a central role in making foundational progress towards AGI in a responsible manner.

Outlines

00:00

🌐 Google's Evolution and AI Strategy

The first paragraph introduces Google as a central entity that has revolutionized various aspects of life and work. Sundar Pichai, CEO of Google and Alphabet, is highlighted for his pivotal role in steering the company towards an AI-first approach. The narrative discusses the surprise challenge posed by Microsoft and OpenAI's ChatGPT, which triggered a new wave of interest in AI. Pichai's perspective on the long-term strategy and the cultural significance of Google's products, such as YouTube and Search, are also mentioned. The paragraph concludes with a reflection on Pichai's personal journey with Google and his views on the company's innovative interview process and recent financial success.

05:01

πŸ€– AI's Impact on Google's Future and Search

The second paragraph delves into the influence of AI on Google's future, particularly in the context of search technology. It discusses the importance of Google's core technology, the transformer, which is fundamental to AI advancements. Pichai addresses concerns about AI's accuracy and the potential shift in Google's business model due to chatbots. The conversation also touches on the challenges of AI-generated content and the need for discerning objective reality. The paragraph ends with a discussion about the potential plateau of large language models (LLMs) and the long-term vision for Google's role in AI.

10:01

πŸš€ Google's AI Innovations and Leadership

The third paragraph focuses on Google's preparedness for the AI era and the company's commitment to innovation. It contrasts Google's cautious approach with that of other tech leaders who are seen as more disruptive. Pichai defends his leadership style, emphasizing the importance of making clear, well-thought-out decisions that align the entire company. The paragraph also addresses criticisms and public perception of Google's leadership, and Pichai expresses confidence in his role and the company's direction.

15:02

🌟 Google I/O and the Vision for AI-Driven Products

The fourth paragraph discusses the Google I/O event as a platform to present Google's vision for AI's transformative potential across its product lineup. It touches on the restructuring within Alphabet and the continued focus on deep technology investments to solve user problems. The narrative also covers employee protests against a Google contract and the company's response, emphasizing the importance of conduct within the workplace. The paragraph concludes with a look at Google's approach to layoffs, its competitive stance against other tech giants, and the company's strategy for maintaining innovation and focus on its mission.

20:04

πŸ“± AI-Powered Hardware and the Road to AGI

The final paragraph explores the future of AI in hardware, with a particular emphasis on smartphones and glasses. It discusses the role of global cooperation and policy in advancing AI safety. Pichai shares his views on artificial general intelligence (AGI), emphasizing Google's commitment to making foundational progress in a responsible manner. The conversation concludes with a reflection on the potential future of AI, with Pichai expressing hope that current technology will be seen as basic in the future, indicating the success of ongoing innovation.

Mindmap

Keywords

πŸ’‘Google

Google is a technology company that specializes in Internet-related services and products. It is well-known for its search engine, which has been a dominant force in the industry for over two decades. In the video, Google is portrayed as being at a pivotal moment, with its CEO, Sundar Pichai, discussing the company's strategic shift towards AI and its various business ventures such as YouTube and Cloud.

πŸ’‘Artificial Intelligence (AI)

AI refers to the simulation of human intelligence in machines that are programmed to think like humans and mimic their actions. The video emphasizes AI as a transformative technology that Google is integrating into every aspect of its business. Sundar Pichai speaks about AI's role in the future of Google's products and services, highlighting the company's commitment to innovation in this field.

πŸ’‘Sundar Pichai

Sundar Pichai is the CEO of Google and its parent company, Alphabet. He is depicted in the video as a key figure in steering the company towards an AI-first approach. His leadership and strategic decisions are central to the narrative, as he discusses the company's direction and the importance of AI in shaping Google's future.

πŸ’‘ChatGPT

ChatGPT is a language model developed by OpenAI that has gained attention for its ability to generate human-like text. In the context of the video, ChatGPT is mentioned as a rival technology that has challenged Google's dominance in the tech industry, particularly in the area of AI and search capabilities.

πŸ’‘Transformer

The transformer is a type of AI model used in natural language processing that was invented by Google researchers. It is significant because it has become a foundational technology in many AI applications, including those developed by Google's competitors. The video discusses the transformative impact of this technology on the field of AI.

πŸ’‘Search Engine

A search engine is a software system that is designed to search for information on the World Wide Web. Google's search engine is a core part of its business and is highlighted in the video as a service that will continue to evolve with the integration of AI. The discussion touches on how AI can enhance search results and the importance of maintaining diverse information sources.

πŸ’‘AI-first

The term 'AI-first' refers to a strategic approach where artificial intelligence is prioritized and integrated into all aspects of a company's operations and products. In the video, Sundar Pichai mentions that one of his first actions as CEO was to position Google as an AI-first company, indicating a shift towards a future where AI is central to all of Google's endeavors.

πŸ’‘Generative AI

Generative AI is a branch of AI that focuses on creating new content, such as text, images, or music, that is similar to content created by humans. The video discusses Google's use of generative AI to provide quick answers in search results, emphasizing the balance between AI-generated responses and traditional search links.

πŸ’‘AI Ethics

AI ethics involves the examination of moral principles regarding AI systems and their impact on society. The video touches on the ethical considerations of AI, particularly in relation to the generation of content that could be misleading or incorrect. Sundar Pichai acknowledges the responsibility Google has in ensuring that its AI technologies are developed and used ethically.

πŸ’‘Alphabet

Alphabet Inc. is the parent company of Google, which was created to restructure Google's burgeoning business. The video mentions Alphabet in the context of Google's broader business strategy and its commitment to investing in deep technology and computer science to solve problems for users.

πŸ’‘AI Safety

AI safety refers to the measures taken to ensure that AI systems are developed and deployed in a way that minimizes risk and harm to society. The video discusses the importance of global cooperation and the development of frameworks to achieve AI safety, indicating a recognition of the potential risks associated with advanced AI technologies.

Transcripts

play00:04

We are in the Plex.

play00:07

This is the center of Google.

play00:11

Gosh, it's hard to remember life before Google.

play00:13

It changed literally everything.

play00:17

How we live, how we work, how we communicate,

play00:21

how we get literally anywhere on a Googly colored bike.

play00:26

Google has been the front door of the internet

play00:28

for over two decades,

play00:31

and now there are so many doors.

play00:33

Google may not be the first place you go

play00:35

for answers anymore,

play00:36

so what are they gonna do about it?

play00:40

Hello.

play00:41

Hi, Emily. So good to meet you again.

play00:42

Good to see you again.

play00:43

Thanks so much for having us here.

play00:44

Oh, likewise.

play00:45

I'm glad you chose a sunny day to come on campus.

play00:48

It's beautiful.

play00:49

Sundar Pichai is at a pivotal moment.

play00:51

He's the CEO of Google

play00:52

and its parent company, Alphabet,

play00:54

rising to the top after proving his medal

play00:56

as a talented product leader and peacemaker.

play00:59

He runs a tech giant

play01:01

that functions more like a micro country,

play01:04

overseeing businesses as consequential as YouTube,

play01:06

DeepMind, Cloud, and, of course, Search.

play01:09

Pichai has been carefully crafting a strategy

play01:12

that infuses AI into every corner of the business.

play01:16

That deliberate planning was met with a surprise

play01:18

from longtime rival Microsoft and OpenAI,

play01:21

whose chatbot seemingly knocked Google off its perch

play01:24

and challenged its cultural relevance.

play01:27

ChatGPT set off a code red at Google,

play01:30

and an industry-wide fever pitch over AI

play01:33

not seen since the dot-com boom.

play01:36

But for Pichai, the frenzy is just part of the long game.

play01:40

I saw it's your 20th anniversary.

play01:42

That's right.

play01:43

It was last week. It crept upon me.

play01:46

Are you coffee or tea?

play01:48

I'll go for coffee.

play01:49

How about you? I'm gonna have a green tea.

play01:53

Does it feel like you've been here for 20 years?

play01:56

Not quite.

play01:57

You know, time flies by.

play01:58

You know, I had my kids right when I started Google too,

play02:01

so the whole thing just flew by.

play02:05

Google is famous for those

play02:06

out-of-the box job interview questions.

play02:09

Do you remember any of yours?

play02:10

Like, did you have to figure out

play02:12

how many golf balls fit in a school bus

play02:14

or something like that?

play02:15

Thank God. No.

play02:17

You know, but, you know, I remember very, very clearly

play02:21

I interviewed on April 1st, so it was April Fool's Day 2004.

play02:26

There was rumor.

play02:27

I didn't know whether it had actually happened,

play02:29

but Gmail apparently had launched.

play02:31

So all my interviews were about Gmail.

play02:33

People wanted to know what I thought of the product.

play02:35

And it definitely wasn't a joke? They launched it.

play02:38

They actually launched it, yeah.

play02:39

But I never allow,

play02:41

no products on April Fool's Day.

play02:43

I think it's too confusing.

play02:45

You just had a blowout quarter.

play02:47

The stock jumped more than it has in a long time.

play02:49

Did that feel like a little bit of vindication,

play02:52

or, as they say in cricket,

play02:55

was that the bat talking?

play02:56

In many ways, you know,

play02:57

it felt we worked very hard to set up the company for that.

play03:01

You know, in 2016, one of the first things I did as CEO

play03:03

was to say the company should be AI first.

play03:06

To me, we are just getting started

play03:08

in the beginning of what I think

play03:09

will be a extraordinary decade of innovation,

play03:12

and so I'm incredibly excited about it.

play03:14

AI has been around for decades,

play03:15

but it seems like everything is happening everywhere,

play03:18

all at once.

play03:19

How do you make sense of the frenzy and the scale?

play03:23

All tech cycles are this way, right?

play03:25

You know, the-

play03:25

But this one feels different.

play03:27

It feels bigger. Is it?

play03:28

It is bigger.

play03:29

We still have long ways to go,

play03:30

but we are in the early stages of that.

play03:33

And so, you know,

play03:34

you're gonna feel that excitement, that frenzy,

play03:37

but I think we are prepared for it.

play03:40

So you kind of roll with the flow.

play03:42

You embrace it.

play03:44

How are you and your kids experimenting with AI at home?

play03:47

We use Google Lens for homework.

play03:49

I don't want to get 'em in trouble,

play03:50

but the class allows you to do that.

play03:54

But sometimes he asks me for help on math.

play03:58

I dunno.

play03:59

Sometimes I'm lazy and I pretend as if I'm thinking,

play04:02

but I'm also using Google Lens

play04:03

to kind of figure out the answer.

play04:05

You grew up in Chennai in India.

play04:08

What was it like at the kitchen table?

play04:09

Like, what got you here?

play04:12

My parents always emphasized, you know,

play04:15

learning and knowledge,

play04:16

and it's worked in some ways, Google with its mission,

play04:20

it always resonated very deeply with me.

play04:23

You know, I felt this quest

play04:25

for learning knowledge, et cetera.

play04:27

It's what the company is about, too.

play04:29

I grew in a middle-class family.

play04:30

I perceived our life through the arrival of gadgets.

play04:35

We waited five years for a telephone.

play04:37

It was a rotary phone,

play04:39

but when it came to our home,

play04:41

you know, it changed everyone's lives.

play04:43

I remember getting our first television

play04:47

and suddenly being able to watch sports.

play04:50

You know, I used to bike a long way to school,

play04:52

but, you know, there was no gear in the bike,

play04:54

and I had to go uphill.

play04:56

But then, after many years, I got a bike with gears,

play04:58

and, like, I'm like, "Wow, this thing make, you know,

play05:01

what a dramatic difference."

play05:02

I never took technology for granted.

play05:04

And so that's what, you know,

play05:06

always been optimistic

play05:07

about how technology can make a difference.

play05:09

You've been CEO now for a decade.

play05:11

How have you changed in that time?

play05:14

I think the main thing is when you've done it for a while,

play05:17

you know, you get to understand patterns,

play05:20

so you're running into something,

play05:21

but there's a sense of deja vu,

play05:22

you know, you've seen it before.

play05:24

And so I think that helps you kind of pattern match

play05:29

and deal with it more effectively.

play05:32

But a lot of this is, you know,

play05:34

this scale, you have so much coming at you,

play05:36

there's a lot of noise, and most of it doesn't matter.

play05:39

So the ability to separate the signals from the noise,

play05:42

pay attention to the few things

play05:45

that you need to pay attention to.

play05:46

And, you know,

play05:47

I think I've gotten better at that over the years.

play05:50

I heard Sergey is back and working a bit on AI.

play05:53

What is the involvement of Larry and Sergey these days,

play05:56

and what advice are they giving you?

play05:58

I talk to them regularly.

play06:00

Sergey is actually spending more time in the office.

play06:03

He's literally coding.

play06:04

And, you know,

play06:06

some of my fondest memories over the last year

play06:08

is sitting with Sergey on large screen

play06:10

looking at lost curves as we train these models.

play06:13

I think one of the advantages they have

play06:15

is they're not caught up in the day-to-day.

play06:18

And so sometimes, when I have conversations with them,

play06:20

it allows all of us to step back

play06:22

and look at the bigger picture,

play06:24

which I think is incredibly important

play06:26

when you run something at this scale.

play06:31

The decisions Pichai and Google make

play06:33

influence how billions of people get information.

play06:36

And the nature of how users do that

play06:38

is starting to change in the age of AI.

play06:41

This seems like a threat to Google,

play06:43

except the core technology being used

play06:45

by Google's competitors was invented by Google itself.

play06:51

Google researchers invented the transformer,

play06:54

literally the T in GPT.

play06:55

Do you wish you capitalized on that louder and sooner?

play06:59

We use transformers in Search.

play07:01

That's what led to large gaps in Search quality

play07:04

compared to other products.

play07:06

So we have infused transformers across our products.

play07:09

We have a chance to do that better with generative AI

play07:12

and with the Gemini series of models.

play07:14

And there's gonna be more breakthroughs in this field.

play07:17

But what is more important is we are driving that progress.

play07:20

And if the new Google is only gonna be more and more AI,

play07:23

you know, AI is super helpful sometimes,

play07:27

but sometimes it's still deeply wrong.

play07:29

Where do you draw the line?

play07:31

I think part of what makes Google Search differentiator

play07:35

is while there are times we give answers,

play07:39

it'll always link to a wide variety of sources.

play07:42

Now we've had answers in Search now for many, many years.

play07:46

We are just now using generative AI to do that.

play07:48

So the links will live on.

play07:50

Yes, and, you know,

play07:51

I think it'll always be an important part of Search.

play07:54

There will be times when they want quick answers.

play07:56

My son is celiac, so we did a quick question

play07:58

to see whether something is gluten-free.

play08:00

We just want to know.

play08:01

But often it leads to more things,

play08:03

and, you know, then you want to explore more.

play08:05

I think understanding that, meeting all that needs

play08:07

is part of what makes Search unique.

play08:10

Some leading computer scientists

play08:12

have said Search is getting worse, more SEO spam, et cetera.

play08:16

Do you see their point?

play08:17

Anytime there's a transition,

play08:20

you get an explosion of new content,

play08:22

and AI is going to do that.

play08:24

So for us, we view this as the challenge,

play08:28

and I actually think,

play08:29

you know, there'll be people

play08:30

who will struggle to do that, right?

play08:32

So doing that well

play08:33

is what will define a high-quality product,

play08:35

and I think it's gonna be the heart

play08:36

of what makes Search successful.

play08:39

You make a ton of money on ads

play08:40

next to the links generated by searches.

play08:43

If a chatbot is giving you answers and not links,

play08:46

and maybe more answers than links sometimes,

play08:48

are we in the midst of an assault

play08:50

on Google's business model?

play08:52

So we've always found people want choices,

play08:54

including in commercial areas,

play08:56

and that's a fundamental need.

play08:58

And I think we've always been able to balance it.

play09:00

As we are rolling out AI or views in Search,

play09:04

we've been experimenting with ads,

play09:05

and the data we see shows that those fundamental principles

play09:09

will hold true during this phase as well.

play09:12

The images that Gemini initially generated of Asian Nazis

play09:16

and Black founding fathers,

play09:18

you've said that was unacceptable.

play09:19

If you look at any pictures of the founding fathers,

play09:21

you're seeing old white men.

play09:23

People are calling this woke AI,

play09:25

and it's not just happening here,

play09:26

it's happening across the industry.

play09:28

How did the model generate something that it never saw?

play09:31

We are a company

play09:32

which serves products to users around the world,

play09:35

and there are generic questions.

play09:37

For example, people come and say,

play09:39

"Show me images of school teachers,

play09:41

or doctors, or nurses."

play09:44

We have people asking this query from Indonesia

play09:47

or the US, right?

play09:48

How do you get it right for our global user base?

play09:52

Obviously, the mistake was that we overapplied,

play09:57

including cases where it should have never applied.

play10:00

So that was the bug,

play10:01

and, you know, so we got it wrong.

play10:03

Would you say it's like good intentions gone awry?

play10:06

In this particular case, yes, right?

play10:08

I think, you know, we are rightfully held to a high bar,

play10:13

and I think we clearly take responsibility for it,

play10:15

and we are gonna get it right.

play10:17

How concerned are you

play10:18

about AI-generated content ruining Search?

play10:22

For example, the AI-generated selfie

play10:24

of the tank man in Tiananmen Square.

play10:26

It shows up in Google search results, but it never happened.

play10:29

The challenge for everyone and the opportunity is,

play10:34

how do you have a notion of what's objective

play10:36

and real in a world

play10:38

where there's gonna be a lot of synthetic content?

play10:40

I think it's part of what will define Search

play10:43

in the next decade ahead, right?

play10:44

People often come to Google right away to see

play10:48

whether something they saw somewhere else actually happen.

play10:51

It's a common pattern we see.

play10:53

We are making progress,

play10:54

but it's gonna be an ongoing journey, right?

play10:56

You've got AI systems

play10:57

that are running out of training data.

play10:59

You've got companies turning to AI-generated data

play11:01

to train their models.

play11:03

Aren't there risks to that?

play11:05

Yes.

play11:06

I think that, you know, through it all,

play11:07

are you creating new knowledge?

play11:10

Are these models developing reasoning capabilities, right?

play11:13

Are you making progress in the intelligence of these models?

play11:16

I think those are the frontiers we need to prove that,

play11:19

you know, you can do that by using these techniques.

play11:22

Is LLM technology nearing a plateau?

play11:29

I would be surprised

play11:30

if LLMs are the only thing we would need to make progress.

play11:35

We are investing a lot of computing and resources.

play11:40

Our AI research is talent

play11:42

in driving the next generation set of breakthroughs.

play11:44

It seems, when you look at the big picture,

play11:46

like Google missed the big moment, and ChatGPT took it.

play11:50

A new artificial intelligence program called ChatGPT

play11:53

made its debut online.

play11:55

It's as revolutionary as the internet.

play11:57

The topic of today's big take is also Microsoft,

play11:59

and it's big bet on AI

play12:00

and how it just kind of leapfrogged over Google

play12:02

and no one kind of knew about it until now.

play12:05

If you could go back,

play12:06

what would you do differently?

play12:08

To be clear,

play12:09

I take a long-term perspective and say,

play12:12

when the internet just first came about,

play12:14

Google didn't even exist then, right?

play12:15

So we were in the first company to do search,

play12:19

we were in the first company to do email,

play12:21

we were in the first company to build a browser.

play12:23

So I view this AI as,

play12:25

you know, we are in the earliest possible stages.

play12:29

Your leadership style has been described as slow,

play12:31

and steady, and cautious, sometimes maybe too cautious,

play12:34

and you're often compared to these other tech leaders

play12:36

who are moving fast and breaking things.

play12:39

How would you describe yourself?

play12:42

Look, the reality, I think, is quite different.

play12:45

One of the first things I did when I became a CEO

play12:47

was to pivot the company sharply to focus on AI

play12:51

as well as really invest more in YouTube

play12:55

and Cloud to build them into big businesses.

play12:57

I think the larger the company is,

play13:00

you are making fewer consequential decisions,

play13:03

but they need to be clear,

play13:06

and you have to point the whole company to that.

play13:09

Part of that, at times, involves bringing the company along.

play13:12

You build consensus

play13:13

because that's what allows you to have maximum impact

play13:17

behind those decisions.

play13:18

I mean, any leader in a position like yours

play13:21

has to be willing to hear the criticism.

play13:23

And I'm not gonna make you read the mean tweets

play13:25

like they do on "Late Night,"

play13:26

but I do have a few.

play13:28

"Where is Google?"

play13:29

"Running things through legal."

play13:31

"Google doesn't have one single visionary leader,

play13:34

not a one."

play13:35

Do you think you're the right person to lead Google?

play13:39

Look, it's a privilege to lead the company.

play13:42

You know, people tend to focus in this micro moment,

play13:48

but it is so small in the context of what's ahead,

play13:51

and, you know, when I look at the opportunities ahead

play13:53

across everything we do,

play13:55

and for the first time,

play13:56

all of that has a calm and leveraged technology with AI.

play14:01

You know, I put a lot of chips,

play14:03

at least from my perspective on Google.

play14:10

So can you walk through campus without getting stopped?

play14:13

It's definitely been nice to walk

play14:15

and see people, you know, so I enjoy it a lot.

play14:19

I see a dinosaur statue in the distance,

play14:22

which I think is a good reminder.

play14:24

Like, how much do you worry about becoming a dinosaur

play14:27

in a world where technology is moving so quickly?

play14:30

I mean, in technology, I think,

play14:35

if you don't innovate to stay ahead,

play14:38

I think that's the inevitable fate of any company.

play14:42

No dinosaurs? Not yet.

play14:44

Well, they were great,

play14:45

but you know, you don't want,

play14:46

you don't want to have the same fate.

play14:50

How much has this AI moment forced you to move

play14:52

and think differently?

play14:54

Because it does seem like you're playing defense sometimes.

play14:57

We have been preparing for this for a while.

play15:00

You know, a lot of the foundation

play15:02

of breakthroughs in the field came from Google.

play15:05

So to me, this moment has been over the past year,

play15:08

really channeling the company to meet the moment.

play15:15

There they are. The I/O tents.

play15:17

I/O tent.

play15:18

For one time a year,

play15:19

we get to pretend as if we are on a concert stage,

play15:21

except we are speaking about technology.

play15:23

So Google I/O is sort of a state of the Google Union.

play15:27

What is the key message this year?

play15:29

It's less about, you know, particular product,

play15:32

more about the journey we are on,

play15:34

the vision we have for how AI can transform our products,

play15:38

and how we can bring it.

play15:40

Alphabet used to be thought of

play15:43

as this collection of moonshots,

play15:44

but a lot of those projects have been spun off,

play15:46

or folded back into Google, or shut down.

play15:50

How should we think about Alphabet today?

play15:53

What is the new Google?

play15:57

When we think about both across Google and Alphabet,

play16:01

the underlying bet is the same.

play16:03

You're going to invest in deep technology

play16:05

and computer science

play16:06

and apply it to solve problems for people.

play16:08

So I think that part doesn't change.

play16:10

When you take big, large-scale bets,

play16:13

by definition, you're not aiming big enough

play16:16

if you don't have a few failures.

play16:17

When you go back to the S-1,

play16:19

Google said, "We're not a conventional company.

play16:22

You can spend 20% of your time on personal projects."

play16:25

Google created this bottoms up culture

play16:28

where everyone has a voice, and it's super transparent,

play16:31

and the perks are great too.

play16:33

But did it go too far?

play16:35

Like, did it become an entitlement culture?

play16:39

Part of what makes Google unique is, I think,

play16:42

there is a culture of vibrant, open debate.

play16:45

And so I think it's super important to preserve that.

play16:48

I think we are also a company

play16:49

where employees have many ways to speak up,

play16:52

and I think that's made the company better.

play16:56

Google, Google, you can't hide.

play16:58

Google, Google, you can't hide.

play17:02

You recently fired Google employees

play17:04

who were protesting this contract

play17:06

with the Israeli government for cloud services.

play17:09

It seemed like a distinct change in tone for a company

play17:12

that's historically welcomed all kinds of views.

play17:15

Why did you take this stand?

play17:17

I think when we have cases, including in this case

play17:20

where a few employees, you know,

play17:21

cross beyond what's in the code of contact

play17:24

and disrupt the productivity of the workplace,

play17:26

or do so in a way

play17:27

that it makes other people feel uncomfortable,

play17:31

I think we have to take action,

play17:33

and that's what we are doing.

play17:35

It has nothing to do with the topic they are discussing.

play17:37

It's about the conduct of how they went about it.

play17:40

Over the past years, through the pandemic,

play17:42

the company has grown a lot.

play17:44

There are a lot of new people.

play17:45

I view, particularly in this moment with AI,

play17:48

the opportunity we have ahead of us is immense,

play17:52

but it needs a real focus on our mission.

play17:55

There have been multiple rounds of layoffs.

play17:57

Why take this approach?

play17:58

Why not cut once and cut deep?

play18:00

We are reallocating people to our highest priorities.

play18:05

There are cases where you're simplifying teams,

play18:08

you're moving people to focus on newer areas,

play18:10

removing layers so that you can improve velocity.

play18:14

So that's why we have taken the time

play18:15

to do it correctly and well.

play18:17

Microsoft is obviously making huge investments

play18:19

in AI as well.

play18:21

OpenAI, Inflection, Mistral.

play18:24

We've reported that their OpenAI investment

play18:27

was actually in part because they were worried about Google

play18:29

and wanted to catch up.

play18:31

How do you feel about the competition?

play18:33

I've always held a view

play18:34

if you're working in the technology space,

play18:36

there is a lot of competition.

play18:38

We see it all the time.

play18:40

The way you stay ahead is by innovating relentlessly.

play18:43

It has to be true all the time.

play18:45

It's happening at a faster pace.

play18:47

But, you know, technology,

play18:49

changes tend to get faster over time,

play18:51

so it's not surprising to me at all.

play18:53

Microsoft CEO Satya Nadella has had some fighting words.

play18:56

I hope that with our innovation,

play18:58

they will definitely want to come out

play19:00

and show that they can dance.

play19:01

And I want people to know that we made them dance,

play19:03

and I think that'll be a great day.

play19:05

Who's really choosing the dance music?

play19:08

I think one of the ways you can do the wrong thing

play19:13

is by listening to noise out there

play19:15

and playing to someone else's dance music.

play19:17

I've always been very clear.

play19:20

I think we have a clear sense of what we need to do.

play19:22

So you're listening to your own music.

play19:23

That's exactly right.

play19:25

Google is facing a ton of regulatory pressure

play19:28

in the US, abroad, over your dominance in Search,

play19:31

video, ads, the app store.

play19:34

Some other big companies have split themselves up

play19:37

to focus on their core.

play19:38

Has Google thought about that?

play19:40

A lot of our products integrate in a way

play19:42

that provides value for our users.

play19:44

So I think that is important.

play19:47

Part of what allows us to compete

play19:49

in the Google Cloud market is our,

play19:52

the investment in AI we undertook

play19:54

because of Search is what allows us to take that

play19:57

and compete hard against other larger companies,

play20:00

like Amazon and Microsoft, in Cloud.

play20:03

So I would argue

play20:04

that the way we are approaching it drives innovation

play20:06

and adds choice in the market.

play20:09

What do you think is the future

play20:10

or potential of AI-powered hardware,

play20:12

and what will Google's role in it be?

play20:15

I think with AI,

play20:16

you get a chance to rethink

play20:18

that experience over the next few years.

play20:20

I still see the center

play20:22

of where the AI innovation will happen in smartphones,

play20:25

followed by glasses, right?

play20:27

That's how I see it.

play20:28

Last time we talked,

play20:29

you told me China will be at the forefront of AI.

play20:32

How should policymakers factor that into their decisions?

play20:36

I think over time we need to develop frameworks

play20:39

by which we achieve global cooperation to achieve AI safety.

play20:43

I know it sounds farfetched now,

play20:45

but we've done it in other areas,

play20:46

like nuclear technology and so on, to some extent.

play20:51

I think we are gonna need framework like that.

play20:52

And so I would expect, over time,

play20:54

there needs to be engagement with China

play20:58

on important issues like AI safety.

play21:00

Artificial general intelligence.

play21:02

What does it mean to you?

play21:04

Do we get there and when?

play21:06

It's not a well-defined phrase,

play21:08

it means different things to different people.

play21:10

But I think if you define AGI as AI becoming capable

play21:14

across a wide variety of economic activity

play21:19

and being able to do it well,

play21:21

I think that's one way to look at it.

play21:23

So Google's gonna get us to AGI?

play21:24

You know, we are committed

play21:26

to making foundational progress towards AGI

play21:29

in a bold and responsible way.

play21:31

And so, you know,

play21:32

I'll focus on the effort to do that and do that well.

play21:35

You've said there's even some things about AI

play21:38

that you don't understand.

play21:40

Will AI always be somewhat in a black box?

play21:44

I have a little bit of a counterintuitive view there.

play21:46

I think, you know, humans are very mysterious, too.

play21:50

Often, when people explain why they did things,

play21:52

you know, they're telling something,

play21:53

it's not entirely clear.

play21:55

Today, we can't make sense of many complex systems.

play21:58

AI will give us more insights

play22:00

and more visibility into many complex things.

play22:03

When I asked OpenAI CEO Sam Altman

play22:05

why we should trust him, he said.

play22:09

You shouldn't.

play22:10

Why should we trust Google?

play22:13

Well, I share the notion that no one,

play22:15

you shouldn't blind lead, you know?

play22:17

That's why it's important to have systems in place.

play22:20

Regulation has a part to play, you know,

play22:23

test balance innovation.

play22:26

But as these AI systems get more capable,

play22:29

it shouldn't just be based on a system

play22:31

of trust people or trust companies.

play22:35

We've talked a lot about the opportunities.

play22:37

What is the biggest threat to Google's future?

play22:41

I view for all companies,

play22:42

particularly, you know, at scale,

play22:45

you know, the biggest threat is not executing well.

play22:48

Is there a healthy dose of paranoia?

play22:50

Like not becoming Stan the T-Rex out there?

play22:52

I think that, you know,

play22:53

there's a part of me which has always internalized, I think,

play22:56

the old Andy Grove phase, "Only the paranoid survive."

play23:00

That is important.

play23:01

And I think this moment is no different.

play23:03

Are we gonna look back on this LLM era and laugh?

play23:06

Like, is this gonna all look so basic and rudimentary?

play23:11

I hope we do because that shows, you know,

play23:16

you know, my kids aren't impressed by touchscreens

play23:18

or the fact that they have this extraordinary amount

play23:20

of computing in their hands.

play23:22

So similarly, you know,

play23:23

there's no reason we wouldn't scale up

play23:25

our computing a hundred thousand times in a few years.

play23:27

So, yes, you know,

play23:28

I hope some of this looks like a toy in the future.

play23:31

I hope it is that way, otherwise, we didn't do our job well.

play23:47

Thank you so much. That was so awesome.

play23:49

She's more difficult than any AI to deal with, right?

play23:51

Oh, man.

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