Streamlining steel supply for small businesses | Geo Dry & JSW One MSME

Summary

Navjot Mishra, CEO of Geo Datech, shares how his company works in the chemical, agrochemical, pigment, and pharmaceutical industries, with a strong focus on customer satisfaction. He emphasizes the ease of dealing with MSMEs, which simplifies logistics, payment, and material procurement. Previously handling transportation and logistics was challenging, but MSME platforms have streamlined the process. Mishra highlights the benefits of MSME's support, including assistance with financing and customer care, leading to the exceptional growth of his business.

Takeaways

• 😀 The speaker is Navjot Mishra, CEO of Geo Datak, which operates in manufacturing and industrial filters.
• 😀 The company deals primarily with the chemical industry, including agrochemicals, dyes, pigments, and pharmaceuticals.
• 😀 Focus is placed on customer satisfaction, especially in the MSME (Micro, Small, and Medium Enterprises) sector.
• 😀 Geo Datak handles all transactions for MSME clients through a streamlined online process, offering quick access to pricing and services.
• 😀 The company has a one-stop solution where payment is made, and products are delivered directly without the need for intermediaries.
• 😀 Geo Datak's operations are tailored for small MSMEs, offering flexible and fast solutions for their varied material requirements.
• 😀 Their MSME clients have easy access to customer support, which aids in resolving issues quickly.
• 😀 Previously, Geo Datak had to arrange for its own transportation for materials, which was a time-consuming and complex process.
• 😀 Since partnering with JDM MSME, Geo Datak has been able to simplify logistics by having JDM MSME manage transportation.
• 😀 The availability of financial support from JDM MSME has been a significant benefit, especially when funds were unavailable for purchasing materials.

Q & A

What is the role of Navjot Mishra in the company?

Navjot Mishra is the CEO of Jio Datek, a company that manufactures and deals with filters and products for various industries such as chemicals, agro, dyes, pigments, and pharmaceuticals.

What industries does Jio Datek primarily deal with?

Jio Datek primarily deals with the chemical industry, including agro chemicals, dyes, pigments, and pharmaceuticals.

How does Jio Datek ensure customer satisfaction?

Jio Datek focuses on customer satisfaction by providing a streamlined process that allows for easy online submission of requirements, receiving quotes, and completing payments in one go.

What role does MSME play in Jio Datek's business operations?

MSME (Micro, Small, and Medium Enterprise) helps Jio Datek by simplifying the purchasing and logistics process, offering direct delivery and support, which has greatly benefited the company’s operations.

How has MSME impacted the logistics process for Jio Datek?

Previously, Jio Datek had to send their own transport and manage all logistics manually, but with MSME, the delivery process is simplified, and they no longer have to handle the complexities of transportation and driver coordination.

How does MSME assist Jio Datek when facing financial constraints?

If Jio Datek faces financial challenges at the time of purchasing materials, MSME helps by offering assistance, ensuring that they can still acquire the materials they need.

What are the benefits of dealing with MSME for Jio Datek?

The benefits include streamlined material acquisition, reduced handling of logistics, access to customer care support, and financial assistance when necessary, all of which have contributed to the company’s growth.

What challenges did Jio Datek face before using MSME services?

Before using MSME services, Jio Datek faced challenges in managing transportation, contacting drivers, and coordinating the logistics of material acquisition, which was a time-consuming and hectic process.

How has Jio Datek's business grown after working with MSME?

Since working with MSME, Jio Datek's business has grown exceptionally, benefiting from simplified operations and timely delivery of materials, which has allowed them to focus more on business expansion.

Why is Jio Datek grateful for their relationship with MSME?

Jio Datek is grateful for their relationship with MSME because it has streamlined their purchasing and delivery processes, provided financial support when needed, and helped the business grow efficiently.