Why You're Not Getting Views To Your Etsy Shop

Handmade & Beyond Podcast
27 Jun 202318:51

Summary

TLDRThe video script addresses the common issue of low views on Etsy and provides a comprehensive guide for sellers to understand and improve their shop's traffic. It clarifies the difference between 'views' and 'visits,' emphasizing the importance of focusing on increasing visits for better sales conversion. The host outlines the average conversion rate for Etsy shops and offers strategies to diagnose and enhance individual listing performance. Key factors discussed include allowing sufficient time for new listings to gain traction, optimizing listing images for better click-through rates, targeting the right audience with specific keywords, and ensuring listings are discoverable in search results. The script also highlights the significance of analyzing listing stats to identify traffic problems and make informed adjustments. Finally, the host encourages viewers to take action on the insights provided and promotes a workshop for further learning on growing Etsy sales without relying on social media.

Takeaways

  • πŸ” Understand the Difference: Views are the number of times items are looked at, while visits are unique people coming to your shop. Focus more on increasing visits for better sales potential.
  • πŸ“ˆ Average Conversion Rate: The average conversion rate for an Etsy shop is 2-3%, meaning for every 100 visits, you should aim for 2-3 sales.
  • πŸ“Š Analyze Individual Listing Stats: Dig into the stats of each listing to identify traffic and conversion issues rather than just looking at overall shop stats.
  • πŸ•’ Give It Time: Allow 1-2 renewal cycles (4-8 months) before making adjustments to a new listing to see how it performs.
  • πŸ–ΌοΈ Improve Your Listing Photos: Ensure your photos are clear, appealing, and stand out in search results to attract more clicks.
  • 🎯 Target the Right Audience: Use specific keywords to attract the right demographic to your listings, avoiding overly broad terms that may lead to irrelevant traffic.
  • πŸ”‘ Keyword Importance: The success of your listing's visibility in search results largely depends on using the right, specific, and relevant keywords.
  • πŸ“‰ Low Visits Issue: If your listing has low visits, it could be due to newness, poor imagery, wrong audience targeting, or poor search ranking.
  • πŸ“ Descriptions and Tags: Utilize keywords in your product descriptions and tags to improve searchability and visibility.
  • πŸ“ˆ Increase Traffic Organically: Focus on growing your shop through strategies that don't rely on social media, which can sometimes skew your conversion numbers.
  • 🚫 Avoid Skimping on Photos: Investing time and effort into high-quality photos is crucial as they are the first point of contact between potential customers and your products.
  • πŸ‘€ Monitor Traffic Sources: Keep an eye on where your traffic is coming from to understand which channels are effective and which may need adjustment.

Q & A

  • What is the main issue discussed in the podcast?

    -The main issue discussed in the podcast is the low number of views on Etsy listings and strategies to address this traffic problem.

  • What is the difference between 'views' and 'visits' on Etsy?

    -Views refer to the number of times an item in a shop is looked at, while visits are the number of unique people coming to the shop. One person can generate multiple views but counts as only one visit.

  • Why is focusing on visits more important than views for an Etsy seller?

    -Focusing on visits is more important because having more unique people coming to the shop increases the chances of making a sale, as opposed to having one person view multiple items.

  • What is the average conversion rate for an Etsy shop?

    -The average conversion rate for an Etsy shop is two to three percent, meaning that for every 100 visits, two to three sales should occur.

  • How can an Etsy seller determine their conversion rate?

    -An Etsy seller can determine their conversion rate by dividing the number of sales by the number of visits, as shown in the Etsy Shop dashboard.

  • What are the four main reasons for low visits to an Etsy listing?

    -The four main reasons for low visits are: 1) Not enough time has passed since the listing was created, 2) Issues with the listing's picture, 3) Targeting the wrong audience with keywords, and 4) The listing not being found in search results.

  • How long should an Etsy seller wait before making adjustments to a new listing?

    -An Etsy seller should wait one to two renewal cycles, which is approximately four to eight months, before making any adjustments to a new listing.

  • Why is the quality of the picture in an Etsy listing so important?

    -The quality of the picture is important because it needs to stand out among other listings in search results, clearly show the product, and entice potential buyers to click on the listing.

  • What is the potential issue with using general keywords in an Etsy listing?

    -Using general keywords can result in the listing being shown to a broad audience that may not be interested in the specific product, leading to high views but low conversion rates.

  • How can an Etsy seller improve their listing's visibility in search results?

    -An Etsy seller can improve their listing's visibility by using specific, relevant keywords in the listing title, tags, and description to help the listing rank higher in search results.

  • What is the recommended action for an Etsy seller after identifying potential issues with their listings?

    -The recommended action is to make adjustments or tweaks to the listings, such as improving the picture quality or refining keywords, and then re-evaluate the listing's performance after one to two renewal cycles.

  • What is the purpose of the 'Etsy Sales Workshop' mentioned in the podcast?

    -The 'Etsy Sales Workshop' is an exclusive workshop designed to show sellers how to generate their first thousand dollars a month in their Etsy shop with just 30 minutes of work per day without relying on social media.

Outlines

00:00

πŸ” Understanding Etsy Views and Visits

The first paragraph discusses the common issue of low views on Etsy and emphasizes the importance of understanding the difference between 'views' and 'visits'. It clarifies that views are individual item views within a shop, while visits are unique people coming to the shop. The speaker, LL, suggests focusing more on increasing visits, as higher visit numbers can lead to more sales. LL also introduces a new workshop to help sellers increase their Etsy sales without using social media.

05:01

πŸ“ˆ Analyzing Etsy Shop Traffic and Conversion Rates

The second paragraph delves into the average conversion rate for Etsy shops, which is about two to three percent. It explains how to calculate the conversion rate by dividing the number of sales by the number of visits. The paragraph advises sellers to look at their overall shop stats and individual listing stats to understand their shop's health and identify any issues. It also touches on the potential negative impact of social media traffic on conversion rates and the importance of diagnosing the cause of low visits.

10:04

πŸ•’ Factors Affecting Etsy Listing Traffic

The third paragraph identifies four main reasons for low traffic to an Etsy listing: insufficient time since listing, poor listing images, targeting the wrong audience, and the listing not being discoverable in search results. It advises waiting one to two renewal cycles (four to eight months) before making adjustments to a new listing. The paragraph also stresses the importance of clear, appealing listing images and targeting the right audience with specific keywords to improve the listing's performance.

15:05

🎯 Improving Etsy Search Visibility and Conversion

The fourth paragraph focuses on improving the visibility of listings in Etsy search results, which is crucial for driving visits to the shop. It emphasizes the importance of using specific and relevant keywords to ensure the listing is shown to the right audience. The paragraph also discusses the impact of other factors like shop setup, previous reviews, and buyer behavior on search results. Finally, it encourages sellers to use the provided strategies to diagnose and improve their listings' performance.

Mindmap

Keywords

πŸ’‘Etsy

Etsy is an online marketplace where sellers can list and sell handmade or vintage items, as well as craft supplies. In the video, the host discusses strategies for increasing views and sales on Etsy, making it a central theme of the content.

πŸ’‘Views

In the context of the video, views refer to the number of times an item listed on Etsy is looked at by potential buyers. The host emphasizes the importance of distinguishing between views and visits, as higher views can indicate increased interest in a product.

πŸ’‘Visits

Visits are unique instances of people coming to an Etsy shop. The host argues that focusing on increasing visits is more important than views because each visit represents a new potential customer, which can lead to more sales.

πŸ’‘Conversion Rate

The conversion rate is the percentage of visitors to an Etsy shop who make a purchase. The host mentions an average conversion rate of two to three percent and discusses how understanding this metric can help sellers set realistic expectations for their sales.

πŸ’‘Keywords

Keywords are the words and phrases used in an Etsy listing that help potential buyers find the item through search. The video emphasizes the importance of using specific and relevant keywords to attract the right audience and improve a listing's visibility in search results.

πŸ’‘Listing

A listing on Etsy is an individual product offered for sale. The host discusses various aspects of optimizing listings, such as using high-quality images and targeting the right audience with specific keywords, to increase the chances of attracting visits and making sales.

πŸ’‘Traffic Problem

A traffic problem refers to a situation where an Etsy listing is not receiving enough views or visits. The host identifies several reasons for traffic problems, including new listings needing more time to gain traction, issues with listing images, targeting the wrong audience, and poor search ranking due to ineffective keywords.

πŸ’‘Listing Stats

Listing stats are the data points related to an individual product listing's performance on Etsy, such as the number of views and visits it receives. The host advises sellers to analyze these stats to diagnose and address any issues affecting their listings' performance.

πŸ’‘80/20 Rule

The 80/20 rule, also known as the Pareto Principle, is mentioned in the context of Etsy sales, where it is suggested that 20% of listings typically generate 80% of the income. The host uses this principle to explain the importance of focusing on improving the performance of the less successful listings.

πŸ’‘Renewal Cycle

A renewal cycle on Etsy refers to the period after which a listing is automatically renewed or needs to be manually renewed to stay active. The host suggests waiting one to two renewal cycles (which is four to eight months) before making adjustments to a new listing to see how it performs over time.

πŸ’‘Social Media

Social media is mentioned as a potential source of traffic for Etsy listings, but the host notes that it can sometimes skew conversion rates because traffic from social media may not convert as effectively. The video also promotes a workshop that focuses on growing Etsy sales without relying on social media.

Highlights

Etsy sellers often face traffic problems, regardless of their experience level.

The importance of distinguishing between 'views' and 'visits' for accurate analytics.

Views represent individual item views, while visits are unique people coming to the shop.

Focusing on increasing visits rather than views can improve the chances of making a sale.

The average conversion rate for an Etsy shop is two to three percent.

Conversion rate is calculated by dividing the number of sales by the number of visits.

Diagnosing shop performance involves looking at both overall stats and individual listing stats.

Not enough visits to a listing can indicate a traffic problem.

High visits without sales may suggest a listing problem, not converting effectively.

Social media traffic can sometimes skew conversion numbers and hurt listing performance.

Four main areas to diagnose low traffic to a listing: time on the platform, picture quality, targeting the wrong audience, and search visibility.

Allow one to two renewal cycles (four to eight months) before adjusting a new listing.

The quality of the listing picture is crucial for attracting potential buyers to click.

Using specific and relevant keywords can help target the right audience and improve search visibility.

Listing performance can be improved by adjusting keywords, optimizing pictures, and ensuring the right audience is targeted.

The 80/20 rule suggests that 20% of listings will typically generate 80% of the income.

Stats are essential for diagnosing problems and making informed decisions in your Etsy business.

Actionable advice is provided through a free sales workshop available at handmadeandbeyond.com/EtsySalesWorkshop.

The importance of taking action on insights gained from analytics to improve Etsy shop performance.

Transcripts

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my views on Etsy are very low what is up

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with that this is a traffic problem that

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many Etsy sellers come across during

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their time selling online whether

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they're just starting or have been

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selling for a while and this is traffic

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that we actually want not the road

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traffic where we don't want it so today

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I'm going to dive in and talk more about

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why you're not getting the views that

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you want let's go

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everyone what is happening welcome back

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to the handmade and Beyond podcast I'm

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your host LL your guide and your host

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through your Etsy Journey glad to be

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back with you guys as usual glad you're

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here spending some time with me and

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learning and just hanging out and

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talking about things all things Etsy and

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I know you're dedicated to Growing your

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shop and that's where I want to help you

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do with these episodes and I got another

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good one for you I'm gonna dive in and

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talk about visits and Views before we

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get started to have something brand new

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for you it's a brand new workshop that

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you can watch immediately after this

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episode you can get it at

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handmaidandbeyond.com

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Etsy sales Workshop it's an exclusive

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Workshop showing you how to generate

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your first thousand dollars a month in

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your Etsy shop in just 30 minutes a day

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with no social media I know many of you

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dread social media I'm not gonna Dive In

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then talk about social media these are

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real strategies you can take advantage

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of immediately to grow your shop reach

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your goals get more sales which is I

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what I know you all want to do and

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that's why you're here so go to that

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link it's also in the show notes watch

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traffic sales Workshop I know it'll help

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you guys out all right so back to this

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episode talking about views and why your

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views are low you know what is going on

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with that why am I not getting traffic

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why am I not getting confused abuse well

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first of all take a step back and I feel

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it's important since we're talking about

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views is to talk about and address the

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confusion with views and visits a lot of

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people use them interchangeably and they

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are not the same thing they actually

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have very different meanings and very

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different implications when you're

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looking at the numbers behind them so I

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want to clarify some things for you if

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you're not sure what each are what and

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how to look at each because it's going

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to be really important to the other

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things that I'm going to talk about in

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this episode all right so let's talk

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about the difference of views and visits

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so views are basically just people

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viewing your items on in your shop

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so anytime someone looks at an item that

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is a view someone could come into your

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shop and look at 20 different items

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that's 20 views they can look at 30

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different items that's 30 views they can

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look at just one item that's one View

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and that that is one person so one

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person can have many many views if

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they're looking at multiple items visits

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are unique people coming to your shop so

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you know if you get one visit that's one

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person in the door just like if you're

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walking into a department store 10

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people walk in that's 10 visits you get

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10 views in your shop 10 people came to

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your shop looking at your products so

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those people then generate views so

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those 10 if you have 10 visits you

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probably have more views than that you

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probably don't just have 10 views you

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could but usually your visits are lower

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than your views because people look at

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multiple items so which one should you

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pay attention to more you should pay

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attention to visits more in my opinion

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people have different opinions on this I

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personally want to generate the most

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visits to my shop if I have one person

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looking at 20 items that's fine they may

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or may not buy something but the odds

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are greater if I have 20 people in my

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shop looking at 20 items or more the

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those 20 people you're more apt to get a

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sale the same thing you know if you have

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a flea market or you have a store you

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know if you have 20 people coming to

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look at stuff at your flea market

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chances are you're going to get some

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sales off of that if you have only one

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person coming to your coming to your

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flea market

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you may not get any sales I mean the

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odds are not as good as 20 different

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people so I always like to focus on

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visits because I want as many people in

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the in the door in my shop looking at

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stuff because the odds are I will get

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more sales because of that

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views are good that's fine people are

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gonna browse around or peruse around

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however you say it but I want visits I

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want more visits more people coming to

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my store that will increase the chances

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of getting more sales so we're

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specifically going to pay attention to

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visits more so than views and diagnose

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you know what is happening with low

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visits coming to your shop because we

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want to increase that we want to have

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more visits coming to your shop all

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right so pay attention to visits more in

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my opinion is what you should do so

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let's take a look at some of the numbers

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so we kind of understand what we're

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going to shoot for when it comes to

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traffic in terms of visits so let's take

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for example the average conversion rate

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for an Etsy shop and this varies wildly

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depending on your Niche depending on

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what you're selling but the average

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overall conversion rate is two to three

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percent this is the rate of people

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buying so how do you figure out a

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conversion rate well it's a number of

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sales divided by the number of visits

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again we're using visits that will give

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your you your conversion rate percentage

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which you can see in your Etsy Shop

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dashboard the conversion rate well

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that's how they came across the

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conversion rate they took a total number

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of visits and divided it by sales that

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is your conversion rate

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so two to three percent that means for

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every 100 visits you get you should be

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getting two to three sales depending on

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what your conversion rate is that's the

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number that you really should shoot for

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because that is the average again yours

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may be higher yours may be lower you

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know if it's lower you know you need to

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work on converting more which is a whole

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other topic for a whole another day but

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that is kind of the numbers a snapshot

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of the number so from there we can

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diagnose our shop and we can see how

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many visits are we actually getting how

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many sales are we actually getting

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um so we can kind of adjust our

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expectations so you can look at your

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overall stats in your shop like I said

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if you go in your stats tab you can see

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overall what's my conversion rate uh

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what how many visits am I getting but I

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would suggest I mean that gives us an

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overall picture but to get the real

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picture of what's going on I would dive

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into your individual listing stats to

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see what's going on with your individual

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listings because those are what we're

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going to adjust the overall stats we

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can't really do anything with that's

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just telling us overall our shop Health

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where the rubber meets the road is your

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individual listings looking at those

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stats and that's going to tell us what's

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going on with our listings what what do

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we need to adjust why are things the way

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that they can the way that they are with

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those listing stats so you can tell by

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looking at an individual listing stats

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you can learn two problems from looking

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at the number of visits in those stats

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the first problem is you don't have

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enough visits which is a traffic problem

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you're not getting enough people to your

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listing so that is a traffic problem uh

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the number two problem is you have

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you're getting visits

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but people aren't buying which means

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it's a listing problem you know

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something's going on with your listing

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they're not converting and that's where

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the overall average conversion rate

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comes into play you can kind of see all

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right how many visits am I getting how

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many sales am I getting uh keep in mind

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with problem number two if you're

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generating your own traffic through

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social media whether it be Facebook

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Instagram Pinterest you may have high

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visits and no sales or low sales that's

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skewing the number you can go in the

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individual stats and scroll the bottom

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and it'll tell you where your traffic

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sources are coming from you'll see it'll

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pop in those social media channels and

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you see okay getting a lot of traffic

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from Pinterest but it's not converting

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and that could hurt your listing

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performance too so just keep that in

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mind that's why social media is

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sometimes always isn't always the

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greatest because it can skew your

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numbers and hurt your stats and cause

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the listing to perform worse it also

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cause it to perform better so just keep

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that in mind those are the kind of

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implications but I'm not going to talk

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about that today I'm going to talk about

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problem number one uh which is you don't

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have enough visits coming to your

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listing and this can be broken down into

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four areas causing this all right the

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first reason

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um is you are just you haven't given

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enough time

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um the second is you people aren't

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clicking into the listing because

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something's wrong with the picture

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third is people aren't clicking because

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it's you're targeting the wrong audience

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and four you're not finding uh your

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listing people just aren't finding your

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listing to click on all right so let's

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those are kind of the four problem areas

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the four reasons that you're not getting

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the traffic that you want to that

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individual listing so I'm gonna dive

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into each so you can help diagnose your

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listing kind of make adjustments if

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you're having this problem which you

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will have not all your listings are

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going to perform you're going to have

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bad performing listings hopefully

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they're not all bad but usually you have

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only 20 percent of your listings do well

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at 80 20 rule you know most of your

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income in on Etsy is going to come from

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20 of your listings uh the rest your the

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rest your income the rest of your

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listings are the other eighty percent

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so usually you're always working on

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those other 80 to try to get them to the

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20 which is it's an ongoing process

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doesn't mean that you should delete

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those 80 of your listings because

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there's still drive traffic it still

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helps fill out your product catalog so

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keep that in mind again another topic

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for another day talking about the 80 20

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rule but it's just a kind of a way to

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get your expectations and your mindset

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of how things work on your shop so you

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kind of know and I can make decisions

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behind it so let's dive into the four

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areas that are causing your traffic

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problems the first one is time like I

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said you it just hasn't you're not

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getting visits but your listing hasn't

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been up long enough

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so I know your next question is well how

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long should I wait well usually when you

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put up a new listing you should wait one

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to two renewal Cycles

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before you make any adjustments to see

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you know how the algorithm does with it

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how it categorizes it what kind of

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traffic you're getting so a renewal

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cycle was four months

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um so you should wait you know four to

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eight months before you make any

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adjustments to make any changes and

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that'll give you a good idea okay after

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if I weigh eight months and I get 10

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visits okay that's very low traffic

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that's not enough

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so there's another problem going on

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which is going to be one of these other

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three that I'm going to talk about which

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the next one is picture it's a picture

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issue people are seeing your listing in

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search

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but they're not clicking into it and the

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thing to keep in mind with this is a lot

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of people forget about this but when

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they're finding you in search your

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picture is yay big and it's beside all

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these other pictures of like items

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the the algorithms putting all this

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stuff in there they want to get the

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person to buy so they're going to put

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the most relevant the the things that

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they think the buyer is interested in

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the most and hopefully they'll find

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something they like and buy and

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hopefully for you they find something

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that your and they find your listing up

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there and click on it and buy so think

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about your picture how it's showing up

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when it's way small it mixed in with

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dozens of other Holistics how does it

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look does it pop out is it easy to see

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is it blurry is it too dark is it zoomed

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in and cropped too far in is it zoomed

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out crop too far out people need to

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clearly see what it is they need to be

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able to if they're as they're scrolling

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by fast they need to see it needs to be

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clear what it is needs it to pop out and

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they need to stop and click on it if

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they're seeing a bunch of other listings

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and they have no interest in clicking

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into your picture because something's

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going on with it well that's the right

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that's the reason that's why you're not

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getting a visit so look at your picture

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take a step back I know when you're just

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starting on Etsy we kind of slack a

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little on pictures I look at my pictures

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from back in the day years ago and

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they're literally hot garbage I kick

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myself every time I look at them because

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I don't know what I was thinking I don't

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know why in the world I would skimp on

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my pictures one of the most important

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areas especially to get people into your

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listing

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and I was cutting Corners just didn't

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pay a lot of attention to it and my

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thought was like whatever people will

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forgive a bad picture and still buy

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absolutely not people that is tells the

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story that tells a story is what as far

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as what's going on even now you also

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have videos when you hover over one of

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your pictures if you have a video it

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starts playing the video so that's also

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another thing to consider if they

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actually stop on your listing hover over

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it it'll show the video again live video

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is also important but your picture gets

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them to stop gets them to stop in their

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tracks so that's important on the onset

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the third thing that I mentioned is

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wrong audience so whatever for whatever

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reason people are uh it's they're seeing

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it in search but they're not clicking on

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it it's not a picture issue they're just

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not interested in it from what they're

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seeing so that's a wrong audience so

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maybe the keywords that you're using in

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your listing title tags description the

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keywords you're using there are just the

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wrong keywords or they're too general

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what for whatever reason it's being

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shown to people that aren't interested

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in buying what you're selling

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usually the problem is it's too general

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just like a quick offhand example here

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because there's many different ways that

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you can mess this up right but a quick

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example is you know maybe you're selling

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like a printables right you're selling

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like grocery list printables so someone

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could go to the grocery store have their

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list and know what they're going to buy

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but maybe your keywords are just uh just

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referencing a list you know printable

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list PDF download list

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um some type of thing like that like a

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tracking download whatever the case may

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be very very general well if people are

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looking for a grocery download a grocery

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PDF

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um they're they're not gonna see your

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listing because the people that are

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seeing your listing are uh it's it's a

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much broader audience so the grocery

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people aren't even seeing your listing

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because you're not using those terms in

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your search your listing is being shown

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to everyone and their brother that has

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printables on Etsy and the chances of

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them looking for a grocery list is going

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to be very very limp all right so if you

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you need to use more specific keywords

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so it's shown to that audience not such

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a broad audience same thing if you just

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do if you're selling like a specific

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graphic t-shirt

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you know for a mom and your listing is

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just referencing A Woman's outfit

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woman's clothing you know woman's gift I

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mean that's very very general so the

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chance of moms finding your listing and

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Mom's looking for and finding that what

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you're selling is gonna be much Slimmer

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so this could be causing uh the wrong

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audience the wrong Niche to be looking

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at your item or finding your item and

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not clicking into it because they have

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no interest in buying it

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number four is the where you know it's a

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it's probably one of the biggest

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problems it's just customers aren't

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finding your listing it's not being

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shown in the search results so obviously

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you're not going to get visits because

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it's not even been it's not even showing

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up it's not ranking well it's not doing

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good

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so usually this comes down to the wrong

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keywords you're not using again you

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could be using two general keywords you

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could be using not specific enough

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keywords and there could be other

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problems with the listing causing it not

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to be shown in search results as you may

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or may not know search is a lot of the

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search results are based on the keywords

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in your listing but it's also based on

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other factors you know how well your

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shop is set up previous reviews you know

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previous stats in your shop so there's

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you know buyer behaviors a lot of

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different factors playing into it but

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the biggest reason is the actual

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keywords that you're using so are you

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using enough keywords are you using

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specific keywords are using relevant

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keywords

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um or you're filling out all your

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keywords and your tags and title using

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keywords in your descriptions

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and that is going to cause the listing

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to be shown higher or less high in

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search results so that's why it's really

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really important you want your listing

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to get found the best way to do that is

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to have the most specific relevant

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keywords in your listing so that is it

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guys those are the four main reasons why

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you're not getting the visits that you

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should be getting or think you should be

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getting so that so you can clearly use

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this pull those four levers and kind of

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see which way to diagnose your listing

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by looking at the actual stats can be

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able to make decisions on the stats so

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this is why I mean it's not the most

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sexy fun thing to talk about as stats

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you know it brings you back to school or

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you're falling asleep in algebra and

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stats or you may have struggled with it

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in the past but these stats are very

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important they're easy to look at and

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you can use them to diagnose problems

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and make decisions in your business so

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that's why it's important to pay

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attention to the things that's going on

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but those are the four ways to diagnose

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it so you know now you can dive in today

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look at your stats and be like hmm okay

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this could be the problem so I'm gonna

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work on on this make these adjustments

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make these tweaks and then come back in

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a renewal cycle or two and see if that

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listing improves so now you know how to

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do it but that's it for this episode

play17:52

guys make sure you go and watch that

play17:54

free sales Workshop that I talked about

play17:58

earlier make sure you go to handmade and

play18:00

beyond.com front slash Etsy sales

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Workshop you can immediately watch it

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today how to generate your first

play18:06

thousand dollars a month

play18:07

on Etsy with only 30 minutes a day and

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no social media which isn't always our

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favorite right so go there watch it

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learn apply it to your shop remember

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it's most important to take action on

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this stuff sounds good in theory but

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nothing will happen if you don't dive in

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and take action to the things that I'm

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talking about but that's it guys I'll be

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back soon with another episode for you

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an amazing rest your day

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[Music]

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foreign

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[Music]

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Related Tags
Etsy TipsOnline SalesConversion RateTraffic GenerationListing OptimizationKeyword StrategySocial Media ImpactShop StatsE-commerce GrowthDigital MarketingSeller Insights