DHL eCommerce Americas Distribution Center Tour

Summary

Welcome to DHL E-commerce Solutions' state-of-the-art distribution center in Avon, New Jersey. Opened in 2018, this 200,000-square-foot facility enhances regional capacity and efficiency through advanced automation, processing volumes 24/7. Our rigorous security measures ensure safety, while packages are meticulously tracked from arrival to delivery. With 64 docks handling 95 trailers daily, we optimize sorting for both domestic and international shipments. Our partnership with USPS facilitates efficient local deliveries, reaching over 160 million addresses in the U.S. We are committed to ongoing automation investments, poised to meet the demands of the growing e-commerce landscape.

Takeaways

• 🏢 The DHL e-commerce solutions distribution center in Avon, New Jersey, spans 200,000 square feet and opened in 2018.
• 📈 The facility has doubled the regional capacity and increased efficiency by 40% through advanced automation.
• ⏰ Operations run 24/6, with 24/7 processing during peak seasons to meet demand.
• 🌍 DHL serves customers in the U.S. and 220 countries and territories worldwide.
• 🔒 Security is a priority, with over 120 surveillance cameras and rigorous employee screening processes in place.
• 🚚 The receiving dock features 64 doors for managing inbound and outbound trucks, handling about 95 trailers daily.
• 📦 Packages undergo a thorough verification process before being encoded for efficient tracking and sorting.
• ⚙️ Automated parcel encoders capture detailed package information, including weight, destination, and tracking numbers.
• 📬 DHL sorts packages into approximately 1,200 five-digit sacks for efficient delivery to local destinations via USPS.
• ✈️ For international shipments, packages are sorted into airfreight containers for overseas delivery by DHL's network.

Q & A

What is the size of the DHL e-commerce solutions distribution center in Avon, New Jersey?

The distribution center is 200,000 square feet.

When did the DHL distribution center in Avon open?

It opened in 2018.

How much has efficiency increased due to automation in the facility?

Efficiency has increased by 40 percent.

What are the operating hours of the distribution center?

The facility operates 24 hours a day, six days a week, and during peak times, it operates 24/7.

How many countries does DHL service worldwide?

DHL services around 220 countries and territories.

What measures does DHL have in place for loss prevention?

DHL employs over 120 video surveillance cameras and manned entry points, and all employees undergo pre-employment drug screenings and background checks.

What role does the receiving dock play in the distribution process?

The receiving dock is where inbound and outbound trucks handle shipments, and it verifies the shipper's bill of lading to produce a work order for processing.

What is the process of encoding packages?

Encoding is when packages are officially recognized by the network, capturing piece-level data such as weight, destination, mail type, and tracking numbers.

How are packages sorted at the DHL distribution center?

Packages are sorted automatically to appropriate chutes and containers during the outbound sort process.

What happens to packages destined for international delivery?

Packages are sorted into airfreight containers for flights on commercial aircraft or DHL freighters to be delivered by international service providers.