Multi Item Batch Picking with ShipHero's Warehouse Management System + Mobile App

Summary

In this instructional video, Val introduces the multi-item batch picking feature of ShipHero, crucial for efficient warehouse operations. Viewers learn how to log into the mobile app, select the appropriate number of totes, and scan items to ensure accuracy during picking. Val emphasizes the importance of color coordination for easy identification and provides tips on handling errors. The video also highlights the app's tracking features and the benefits of a streamlined picking process, making it simple and engaging for users to manage multiple orders effectively.

Takeaways

• 📱 Log into the ShipHero mobile app to access multi-item batch picking features.
• 📦 Multi-item batch picking is essential for handling orders with multiple products in one tote.
• 🎨 Color-coding totes can enhance efficiency by making it easier to locate them during picking.
• 🔍 The app provides vital information such as item location, quantity needed, and images for confirmation.
• 🔄 Always scan items to verify correctness before placing them in the designated tote.
• 🛑 If you scan an incorrect item or tote, the app will alert you to the error, helping maintain accuracy.
• 📊 Progress tracking allows you to monitor which orders and totes are still pending during the picking process.
• ⚙️ You can change item locations within the app if the expected item is not found, preventing delays.
• 🖊️ Confirming tote placement through scanning is crucial for accurate inventory management.
• 🚚 After completing picks, hand off the orders to packers for shipping, with packing details covered in another video.

Q & A

What is the purpose of multi-item batch picking in ShipHero?

Multi-item batch picking is designed to efficiently handle orders containing multiple products, allowing warehouse staff to pick several items at once for different orders.

How does one begin the multi-item batch picking process?

To start multi-item batch picking, a user needs to log into the ShipHero mobile app and navigate to the picking section, where they can choose between multi-item and single-item batch picking.

What information is displayed on the main screen during picking?

The main screen shows the number of items to pick, the specific location of the items, images of the items for confirmation, and the quantity available on hand.

Why are color-coded totes recommended for picking?

Color-coded totes help visually guide pickers, making it easier to locate the correct tote quickly by referring to its color.

What happens if a picker scans the wrong item or tote?

If a picker scans a wrong item or tote, the system will display an error message indicating that there is no product matching the scan, ensuring that only the correct items are picked.

How does ShipHero assist users in tracking their progress?

ShipHero provides a progress screen where users can see which totes they have already started picking, the orders they correspond to, and any remaining orders to complete.

What should a picker do if the desired item is not available in the scanned location?

If the desired item is not found in the scanned location, the user can click on three dots in the app to change the location and choose another area where the item is available.

What is the significance of scanning items and totes during the picking process?

Scanning items and totes ensures accuracy in the picking process, confirming that the right items are placed in the correct totes, which helps maintain order integrity.

What feature does ShipHero have for users who may need to bypass scanning?

ShipHero has a bypass feature that requires users to input a PIN if they want to skip the scanning process, which is useful for items without barcodes, though scanning is still preferred for accuracy.

What is the final step after completing multi-item batch picking?

Once picking is completed, the picked items are handed off to the packers for packing and shipping out the orders.