O roadmap do Control

FM2S Educação e Consultoria

30 May 202205:17

Summary

TLDRThe video script discusses the final phase of a change management process, emphasizing the importance of implementing changes to make them permanent and routine. It highlights the need for a combination of rational and emotional work, as well as the use of psychological and change management techniques. The process involves standardization, documentation, training, and monitoring to ensure the successful adoption of new procedures. The script also touches on the completion of improvement projects, documenting gains, and celebrating successes.

Takeaways

📈 Implementation involves making changes permanent and routine for those involved in the process.
🧠 The importance of psychology and change management is highlighted during the control phase to ensure adherence to new changes.
🛠️ A significant challenge in the control phase is maintaining the new changes among team members.
📋 A new process must be rational and justified, with clear communication on how it will function.
🎯 The control phase consists of three stages: standardization, training, and implementation.
📝 Standardization involves deciding on the new process and documenting it for communication purposes.
🏋️‍♂️ Training involves a series of planned activities to impart knowledge, skills, or attitudes to the team.
🚀 Implementation is the phase where the improved process is reintroduced to the process team and specialists move on to other projects.
📊 Documenting the gains and financial results achieved is crucial for the project's finalization and reporting.
🔍 Monitoring is necessary even after the specialists leave to ensure the process remains as intended.
🎉 Celebrating the project's success and learnings is an important part of the process improvement journey.

Q & A

What is the main goal of the final phase of the script's roadmap?
-The main goal of the final phase is to implement changes, making them permanent and routine for the people working in the process.
Why is psychology important during the implementation phase?
-Psychology is important because it helps in managing change effectively, addressing both the rational and emotional aspects of people during the transition to new processes.
What are the three phases of the implementation plan mentioned in the script?
-The three phases of the implementation plan are standardization, training, and actual implementation.
What does standardization involve?
-Standardization involves deciding on the new process, documenting it, and creating a standard operational procedure or work instruction to communicate the changes to the team.
How does the training phase ensure that people are prepared for the new process?
-The training phase involves a series of planned activities aimed at imparting knowledge, skills, and attitudes necessary for the team to effectively adopt and utilize the new process standards.
What is the purpose of the implementation phase?
-The purpose of the implementation phase is to put the improved process into action, transferring it to the process team and allowing the specialist to move on to another process.
What is the significance of monitoring after the specialist leaves the team?
-Monitoring is significant to ensure that the new process continues to function as intended even after the specialist's departure, maintaining the quality and effectiveness of the changes.
What are some key components of a post-implementation review?
-A post-implementation review should document the gains, present the financial results achieved, discuss the observations and lessons learned, and identify potential areas for improvement in future projects.
Why is celebrating the project's success important?
-Celebrating success is important as it acknowledges the hard work and efforts put into the project, fosters team spirit, and motivates the team to continue striving for improvement.
What can be expected in the next session after the script's discussion?
-In the next session, there will be a deeper exploration of the implementation plan, focusing on refining and enhancing the understanding of the process and its components.

Outlines

00:00

📈 Implementing Changes and Control Phase

This paragraph discusses the final phase of the script, which is about implementing new changes and making them a routine for those involved in the process. It emphasizes the importance of psychology and change management in this phase. The speaker talks about the difficulty of making people embrace new changes and the need for organizing actions. The paragraph also introduces a course dedicated to change management techniques and the importance of addressing both the rational and emotional aspects of people. The process of making changes logical and aligned with company culture is also mentioned, along with the need for a detailed implementation plan that includes standardization, documentation, training, and actual implementation. The heart of control is highlighted, along with the completion of the improvement project and the presentation of financial results achieved.

05:01

🚀 Roadmap for Control and Future Focus

The second paragraph briefly mentions the roadmap for control, which will be expanded upon in the next session. It suggests a deeper dive into the implementation plan, indicating a future focus on refining and understanding the process of change and control within an organization.

Mindmap

Keywords

💡Implementation

Implementation refers to the act of putting a decision, plan, or idea into operation. In the context of the video, it is about making changes permanent and routine for the people involved in the process. It is a critical phase where the need for change management and psychology is emphasized to ensure the new changes are adopted by the team.

💡Change Management

Change management is the systematic process of helping individuals and organizations to cope with change. In the video, it is mentioned as a key component during the implementation phase, where it is necessary to manage the emotional and rational aspects of people as they adapt to new processes.

💡Standardization

Standardization is the process of making something uniform or conforming to a standard. The script discusses it as the first phase of the implementation plan, where the new process is decided and documented, setting a standard for how things will be done moving forward.

💡Documentation

Documentation is the act of providing written information or details about something. In the context of the video, documentation is essential for communicating the new standard to the people involved. It can include operational procedures, standard forms, and detailed instructions.

💡Training

Training involves teaching or preparing individuals for a specific purpose or task. The video emphasizes the importance of training after standardization and documentation to ensure that people know how to use the new process or standard effectively.

💡Emotional Aspect

The emotional aspect refers to the feelings and psychological states of individuals. The video script highlights the significance of addressing the emotional aspect of people during change, as it is crucial for the acceptance and success of the new process.

💡Rational Aspect

The rational aspect pertains to the logical and reasoning part of human behavior. The video discusses the importance of justifying the new process and making it sensible, which aligns with the rational aspect of individuals as they adapt to changes.

💡Cultural Alignment

Cultural alignment means ensuring that changes or new processes are in harmony with the company's culture. The script mentions that preparing changes that are aligned with the company's culture is important for successful implementation.

💡Project Finalization

Project finalization is the process of concluding a project, which includes documenting the gains, presenting financial results, and reporting on the outcomes. The video script discusses the importance of this phase as part of the control roadmap.

💡Control Roadmap

A control roadmap is a strategic plan that outlines the steps and phases for implementing and controlling changes within an organization. The video script describes the roadmap as starting with standardization, followed by training, and then moving to implementation and monitoring.

💡Celebration

Celebration refers to the act of acknowledging and commemorating an achievement or milestone. The video script suggests that after investing considerable time in improvement projects, it is valuable to celebrate successes, such as with a social gathering like having a drink or a barbecue.

Highlights

The importance of implementing changes to make them permanent and routine for people working in a process.

The need for psychology and change management in the implementation phase to ensure people embrace new changes.

The challenge in the control phase is to make people maintain their new changes and the significance of organizing actions.

Making the new process rational and justified, and the importance of communication about the new process.

The three-phase implementation plan, consisting of standardization, training, and actual implementation.

Defining the new process through standardization and documenting it for communication purposes.

The complexity of document preparation and the various tools available for creating operational procedures and work descriptions.

The training phase, which involves a series of planned activities to impart knowledge, skills, or attitudes.

The transition to implementation, where the improved process is handed back to the process team.

Monitoring the process even after the specialist leaves to ensure it continues as intended.

The importance of documenting the gains and financial results achieved, and presenting the outcomes.

The project's finalization, including the presentation of results, observations, and areas for future improvement.

The road map of control, starting with standardization and documentation, followed by training and implementation.

The value of celebrating the completion of improvement projects and the time spent on them.

The next class will delve deeper into the implementation plan, providing more details on the process.