At the bank English conversation | Daily English conversation | Bank vocabulary
Summary
TLDRThis script is a dialogue-based tutorial set in a bank, guiding viewers through various banking services. It covers opening a checking account, explaining the differences between checking and savings accounts, depositing a check, withdrawing money, and troubleshooting a non-working credit card. Additionally, it includes a demonstration on how to use an ATM, ensuring viewers understand basic banking transactions and services.
Takeaways
- π¦ **Opening a Bank Account**: You need an original identification card and a photocopy along with job information.
- π©βπΌ **Staff Assistance**: The bank staff can guide you through the process of opening an account.
- π³ **Types of Accounts**: There are two main types of accounts: checking and savings.
- π **Checking Account**: Suitable for online purchases, bill payments, and comes with a debit card and checkbook.
- π° **Savings Account**: Designed for saving money and earning interest, with a limit of six transactions per month.
- π **Transactions Limit**: A savings account allows only six transactions per month, unlike a checking account which allows daily transactions.
- π΅ **Depositing a Check**: To deposit a check, you need to sign it and show your ID card.
- π΅ **Withdrawing Money**: Withdrawals require your account number, name, and a signed check specifying the amount.
- π³ **Credit Card Issues**: If your credit card doesn't work, it might be due to insufficient balance.
- π΅ **Depositing Money**: You can deposit money to resolve credit card issues and continue using the card.
- π§ **Using an ATM**: Instructions for using an ATM include inserting your debit card, entering your PIN, and selecting the desired transaction.
Q & A
What is the first thing a customer needs to do when they want to open a bank account?
-The first thing a customer needs to do is to provide their original identification card with one photocopy and their job information.
What types of bank accounts are mentioned in the script?
-The script mentions two types of bank accounts: a checking account and a savings account.
What is the primary purpose of a checking account?
-A checking account is primarily used for making purchases online, paying bills, and buying groceries.
How many transactions are allowed per month with a savings account according to the script?
-A savings account allows only six transactions per month.
What is provided to the customer when they open a checking account?
-When a customer opens a checking account, they are provided with a debit card and a checkbook.
What is the minimum deposit required to open a checking account in the script?
-The minimum deposit required to open a checking account is $50.
How does the customer deposit a check into their account?
-The customer deposits a check by showing their ID card, signing the check, and then receiving a receipt for the transaction.
What should a customer do if they want to withdraw money from their checking account?
-A customer should provide their account number and name, sign their cheque, and write the amount of money they wish to withdraw.
What happens if a customer's credit card does not work?
-If a customer's credit card does not work, they should check their account balance and deposit money into their account to restore the balance.
How can a customer use an ATM according to the script?
-A customer can use an ATM by inserting their debit card, entering their PIN code, selecting an option from the screen, writing the amount of money, and pressing enter to complete the transaction.
What does the script suggest at the end for viewers who liked the video?
-The script suggests that viewers who liked the video should subscribe to the YouTube channel and watch the next video.
Outlines
π¦ Opening a Bank Account - Introduction
The conversation starts at a bank where a customer seeks information about opening a bank account. The bank employee explains the necessary documents, which include an original identification card with a photocopy and job information. The customer, already prepared with these documents, is directed to another staff member for further assistance. The interaction flows smoothly as the bank employee ensures that the customer gets the help they need promptly.
π³ Different Types of Bank Accounts
The conversation shifts to the details of different types of bank accounts. The customer is informed about two primary types: checking and savings accounts. The bank employee explains that a checking account allows for daily transactions, including online shopping, paying bills, and buying groceries. A debit card and checkbook are provided with this account. In contrast, a savings account is designed for earning interest, with a limit of six transactions per month. The customer, preferring frequent online purchases, opts to open a checking account and proceeds to fill out an application form.
πΈ Making a Deposit and Resolving Issues
The next interaction involves a customer wanting to deposit a check into their account. After verifying the customer's ID, the bank employee asks them to sign the check, which the customer had forgotten to do. Once the check is signed, the transaction is completed, and the customer receives a receipt. A new customer approaches to withdraw money from their checking account, providing their account details. After verifying the information, the bank employee facilitates a smooth withdrawal of $100.
π Resolving Credit Card Issues
In this segment, a customer faces a credit card issue where the card did not work. The bank employee checks the customer's account and finds that the balance is too low to use the card. The customer deposits $300 into their account, and the employee confirms that the card will now work. The situation is resolved efficiently, leaving the customer satisfied.
π§ How to Use an ATM
The final part of the conversation involves a customer seeking help with using an ATM. The bank employee gives a step-by-step explanation, guiding the customer through the process of inserting the debit card, entering the PIN, and choosing the appropriate option for withdrawing or depositing money. The customer understands the instructions and thanks the employee for the assistance.
π¬ Conclusion and Call to Action
The video concludes with an invitation for viewers to subscribe to the YouTube channel and watch the next video. The speaker expresses confidence that the audience will enjoy the upcoming content, encouraging them to stay engaged with the channel.
Mindmap
Keywords
π‘Bank account
π‘Identification card
π‘Checking account
π‘Savings account
π‘Debit card
π‘Checkbook
π‘Transaction
π‘Interest
π‘ATM
π‘PIN code
π‘Receipt
Highlights
Introduction to the bank, customer service, and the process of getting information about bank accounts.
Explanation of required documents for opening a bank account, including an original ID card, photocopy, and job information.
Differentiation between a checking account and a savings account.
Checking account benefits: allows for online purchases, bill payments, and daily transactions.
Savings account benefits: allows for saving money and earning interest, with a limit of six transactions per month.
Customer chooses a checking account due to frequent online shopping and the need for daily transactions.
Process of filling out an application form and depositing $100 to open the checking account.
Customer receives a checkbook and debit card upon successfully opening a checking account.
Depositing a $100 check into the account, with the customer providing an ID and signing the check.
Customer requests a $100 withdrawal from their checking account, providing account details and signing the check.
Issue with a credit card not working due to insufficient balance, and the customer deposits $300 to resolve the issue.
Step-by-step guide to using an ATM: inserting the debit card, entering the PIN, selecting options, and withdrawing or depositing money.
Reassurance to the customer that the credit card can be used again after depositing funds.
Customer successfully learns how to use the ATM and expresses gratitude for the assistance.
The video ends with a call to action for viewers to subscribe to the YouTube channel for more content.
Transcripts
[Music]
welcome to english class at the bank
[Music]
good morning good morning how can i help
you
i would like to get some information
about bank accounts
what would you like to know what kind of
documents do i need for opening a bank
account
you need your original identification
card with one photocopy
and your job information i have these
documents right now
i would like to open a bank account our
staff is over there
she can help you in this case thanks
anytime
good morning good morning what can i do
for you today
i would like to open a bank account what
kind of account would you like to open
could you please tell me a little bit
about bank accounts sure
there are two kinds of accounts a
checking account and a savings account
what is the difference between a
checking account and a savings account
a checking account is a basic account
for example if you open a checking
account so
you can purchase things online as well
as paying bills and buying groceries
sounds good we will provide you a debit
card and a checkbook
and what about a savings account a
savings account is for savings
you can deposit your money and earn
interest how many transactions can be
done in a month with a savings account
only six transactions but with a
checking account you can make daily
transactions
a checking account is good for me i love
buying things online
then would you like to open a checking
account yes
please please fill out this application
form
[Music]
you need to deposit minimum 50 i will
deposit 100
i will set up your account right now
you are all set here is your checkbook
and your debit card thank you
hello what can i do for you i would like
to deposit this check in 100
in my account can i see your id card
please
here it is fine please sign your check
sorry i forgot to sign the check
[Music]
here is your receipt thanks next please
good morning good morning what can i do
for you today
i would like to withdraw some money from
my checking account
can i have your account number and your
name please
my name is susan and my account number
is zero
nine eight seven one two three
i can see your account you need to sign
your cheque and write the amount of
money
so you would like to withdraw 100 from
your account
yes please here is your money
hello i need some help how can i help
you
my credit card does not work i tried to
use it last night but it did not work
let me check your account balance can
you please tell me your account number
my account number is 8572804
sorry madam you are run out of balance
what oh my god you don't need to worry
about it
you have to deposit money in your
account and then you can use your card
okay i would like to deposit three 300
in my account here you are
now you can use your credit card thanks
my pleasure
excuse me yes
please can you show me how to use atm
sure let me show you first you need to
insert your debit card into the atm
machine then you have to enter your pin
code
after that lots of options will show in
the screen
select any option according to your wish
if you want to deposit or withdraw your
money so select option in the screen
then write the amount of money and press
enter
and take your money that's it thank you
so much
i got it no problem
if you love this video please subscribe
to our youtube channel and watch this
next video
i know you are gonna love it
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