30% of Young Americans Have Used ChatGPT at Work

Summary

The latest research on American usage of chat GPT reveals a significant increase in adoption, particularly for work-related tasks, with younger generations and the more educated leading the way. The study also highlights a general mistrust towards election information sourced from chat GPT, suggesting a cautious approach towards AI-generated content. This rapid adoption underscores the importance of clear AI policies within organizations, as employees are integrating AI into their work without centralized guidance.

Takeaways

• 📈 Rapid Adoption: The use of chat GPT among American adults has significantly increased, with 23% reporting usage in February, up from 18% in July.
• 👥 Generational Divide: Among adults under 30, 43% have used chat GPT, nearly tripling since last Summer, highlighting a generational shift in technology adoption.
• 🎓 Education Impact: Higher education levels correlate with a greater likelihood of having tried chat GPT, with 37% of those with a post-graduate degree using the technology.
• 💼 Work Use Surge: The percentage of Americans using chat GPT for work-related tasks has doubled since March, with 20% using it in February compared to 8% in March.
• 📈 Age and Work Correlation: Notably, the 18-29 age group's use of chat GPT for work jumped from 12% to 30%, and even the 50+ demographic saw a significant increase to 10%.
• 🎮 Entertainment and Learning: Usage of chat GPT for entertainment and learning purposes also increased, though at a slower pace, with 17% using it for learning and 17% for entertainment in February.
• 📊 Trust in Information: Trust in chat GPT for election-related information is relatively low, with only 10% expressing some trust and 2% a great deal of trust.
• 🚀 Bottom-Up Adoption: The adoption of chat GPT is happening organically from the ground up, with employees rapidly adopting AI without necessarily informing leadership.
• 💡 AI Policy Lag: Many organizations have unclear AI policies, which do not prevent the use of AI but rather hinder the sharing of effective use cases.
• 🌐 Misinformation Concerns: The lack of trust in chat GPT for election information may actually be beneficial, as it suggests a growing societal skepticism towards AI-generated content.

Q & A

What was the percentage of American adults who had used chat GPT in February, according to the survey?

23% of American adults had used chat GPT in February.

How has the usage of chat GPT among adults under 30 changed since last July?

The usage of chat GPT among adults under 30 has increased from 33% to 43% since last July.

What are the differences in chat GPT usage among different age groups and educational backgrounds?

Usage is higher among younger age groups and those with more education. For instance, 43% of adults under 30 and 31% of those aged 30 to 49 have used chat GPT, compared to 17% of those between 50 and 64 and 6% of those 65 and older. Educational usage also varies, with 12% of high school graduates, 23% with some college, 29% with a bachelor's degree, and 37% with a post-graduate degree having tried chat GPT.

How has the use of chat GPT for work purposes changed from March to February according to the survey?

The use of chat GPT for work purposes has increased significantly, from 8% in March to 20% in February.

What does the Pew Research Center's survey indicate about the trustworthiness of information from chat GPT related to elections?

The survey indicates that trust in information about elections from chat GPT is low, with just under 40% saying they don't have too much trust or none at all, and only 2% having a great deal of trust.

What does Professor Ethan Mik suggest about the rapid adoption of AI technologies like chat GPT?

Professor Ethan Mik suggests that the rapid adoption indicates a fast adoption curve for AI technologies and that employees are quickly adopting AI and figuring out how to use it for work without necessarily informing leadership, which is a bottom-up approach to AI adoption.

How does the speaker of the AI breakdown view the low trust in chat GPT for election information?

The speaker views the low trust as a potentially positive development, suggesting that it indicates people's skepticism towards AI-generated information, which might help reduce the spread of misinformation in the short term.

What is the significance of the increase in chat GPT usage for work among different age groups?

The significant increase in chat GPT usage for work across different age groups indicates that chat GPT is becoming a more mainstream tool in the workplace, with younger generations showing the most dramatic increase.

How does the script suggest corporate leaders should respond to the bottom-up adoption of AI technologies?

The script suggests that corporate leaders should recognize and adapt to the bottom-up adoption of AI technologies, as employees are already rapidly adopting and using AI for work purposes without necessarily waiting for top-down strategies or policies.

What is the overall trend in chat GPT usage for learning something new and entertainment purposes?

The overall trend shows a steady increase in chat GPT usage for both learning something new and entertainment purposes, with more people using it for these reasons over time.

What does the AI breakdown suggest about the future of trust in AI-generated information?

The AI breakdown suggests that trust in AI-generated information might decrease as people become more aware and adapt to the prevalence of AI, leading to a more skeptical approach towards information sources.

Outlines

00:00

📈 Rising Trends in Chat GPT Usage

This paragraph discusses the latest research on American usage of Chat GPT, highlighting a shift in trends and interpretations compared to Pew Research Center's findings. It emphasizes the increase in Chat GPT usage, especially in the workplace, across different age groups and educational levels. Notably, there's a significant rise in usage among younger adults (18-29 years old) and those with higher education. The paragraph also touches on the reasons people use Chat GPT, such as for entertainment, learning new things, and work tasks, with a particular focus on the work-related usage which has seen the most growth. The data suggests that work-related tasks are the primary use case for Chat GPT among American adults.

05:02

🧐 Public Trust in Chat GPT for Election Information

The second paragraph delves into the public's trust in Chat GPT for election-related information. It reveals that less than 40% of respondents have little or no trust in such information from Chat GPT, with only 2% expressing a great deal of trust and 10% having some trust. A significant portion (34%) have not heard of Chat GPT. The speaker posits that the general mistrust might be beneficial in the short term, as it suggests that people are skeptical about information from AI sources, which could reduce the spread of misinformation. The paragraph concludes by noting the importance of skepticism towards AI technologies and the potential for such attitudes to shape the future interaction with these platforms.

Keywords

💡AI breakdown

AI breakdown refers to the analysis or examination of the current state and trends of artificial intelligence technologies, such as chat GPT, in various aspects of society. In the context of the video, it is the main theme that drives the discussion around the adoption and application of AI in everyday life, particularly in the American workforce.

💡chat GPT

Chat GPT is an artificial intelligence-based chatbot developed by OpenAI that can generate human-like text based on the prompts given to it. It is used for various purposes, including entertainment, learning, and work-related tasks. The video discusses the increasing usage of chat GPT among American adults, especially in the workplace.

💡American usage

American usage refers to the adoption and application of technologies, in this case, chat GPT, by individuals in the United States. The video focuses on the growing trend of chat GPT usage among American adults for various purposes, including work, learning, and entertainment.

💡Workplace application

Workplace application refers to the use of a technology or tool, such as chat GPT, within a professional or work environment to improve efficiency, productivity, or task management. The video emphasizes the rise in chat GPT usage for work-related tasks among American adults, suggesting that it is becoming a significant use case for the technology.

💡Generational differences

Generational differences refer to the variations in attitudes, behaviors, or preferences among individuals from different age groups. In the context of the video, it highlights how the usage of chat GPT varies across different generations, with younger adults showing a higher rate of adoption and usage for both learning and work-related tasks.

💡Educational impact

Educational impact refers to the influence of a person's level of education on their likelihood to adopt and use new technologies. The video discusses how higher levels of education correlate with a greater likelihood of having tried chat GPT, suggesting that education plays a role in the adoption of AI technologies.

💡Misinformation

Misinformation refers to false or inaccurate information that is spread unintentionally or deliberately. In the context of the video, it is discussed in relation to the trust people place in information about elections obtained from chat GPT, highlighting concerns about the potential for AI to contribute to the spread of misinformation.

💡Trust in AI

Trust in AI refers to the confidence and reliability people place in artificial intelligence technologies, such as chat GPT, to provide accurate and trustworthy information. The video explores the level of trust that American adults have in chat GPT, particularly in the context of election-related information.

💡Bottom-up adoption

Bottom-up adoption refers to a process where the use and implementation of a technology starts at the grassroots level, with individuals or employees adopting it for their tasks before it is officially endorsed or integrated by leadership or management. The video discusses this concept in relation to AI, suggesting that employees are rapidly adopting AI for work without necessarily informing their organizations' leadership.

💡AI strategies

AI strategies refer to the planned and systematic approaches that organizations or companies take to integrate artificial intelligence technologies into their operations, products, or services. The video emphasizes the need for corporate leaders to develop AI strategies in response to the rapid, bottom-up adoption of AI technologies like chat GPT by their employees.

💡Generative AI

Generative AI refers to the subset of artificial intelligence systems that are capable of creating new content, such as text, images, or audio, based on learned patterns. Chat GPT is an example of generative AI. The video discusses the fast adoption curve of generative AI and its implications for the workforce and society.

Highlights

The latest research on American usage of chat GPT shows an increase in adoption rates.

In February, 23% of American adults reported using chat GPT, up from 18% in July.

Among adults under 30, 43% have used chat GPT, a 10 percentage point increase since last Summer.

Usage among adults aged 30 to 49 and 50 to 64 has also increased, with 27% and 17% having used chat GPT respectively.

The more educated individuals are more likely to have used chat GPT.

The percentage of Americans using chat GPT for entertainment has risen from 11% in March to 17% in February.

There's a significant increase in using chat GPT for learning something new, from 8% in March to 17% in February.

The use of chat GPT for work purposes has doubled, with 20% of Americans reporting its use in February.

For the 18 to 29 age group, the use of chat GPT for work has nearly tripled from 12% to 30%.

Even the 50 plus demographic has seen a significant increase in using chat GPT for work, from 4% to 10%.

Work is the breakout use case for American adults when it comes to chat GPT.

The adoption of chat GPT is happening from the ground up, indicating a bottom-up approach to AI integration.

Professor Ethan Mik suggests that companies are missing the opportunity to support their employees' rapid AI adoption.

The lack of clear AI policies in organizations is not stopping people from using AI, but rather from sharing their use cases.

The majority of people not trusting chat GPT for election information may indicate a general increase in skepticism towards AI-generated information.

The Pew Research Center's survey results suggest that misinformation from AI may be less disruptive than assumed, as people are adapting to be more mistrustful.

The report on chat GPT adoption and usage provides valuable insights into the state of AI integration in American society.

Transcripts

welcome back to the AI breakdown today

we are looking at the latest research

around American usage of chat GPT and

fascinatingly I have some very different

conclusions or at least very different

interpretations than the way the Pew

Research Center seems to be interpreting

some of their results there are two

parts of this survey broadly speaking

it's just about chaty PT usage but then

specifically it's about usage at work

that's one part and Trust when it comes

to election related information that's

another part the first part I want to

talk about is the work piece so first of

all by way of a general update last July

18% of American adults said that they

had used Chachi BT in February that was

up to 23% of us adults however those

numbers are significantly changed when

you look Generation by generation when

it comes to adults under 30 years old so

between 18 and 29 43% of them have now

used chat PT that's up 10 percentage

points since last Summer's 33% or 1/3

the percentage of adults 30 to 49 that

have used chat GPT has gone from 21 to

27% between 50 and 64 the number goes

from 13 to 177% and for the 65 plus

crowd it moved slightly from 4% last

July to 6% in February perhaps

unsurprisingly the more educated people

are the more likely to have used chat

GPT they are only 12% of those with a

high school diploma or less have tried

chat GPT 23% of those who have some

college experience have tried it 29% of

those with a bachelor's degree have

tried it and 37% of those who have a

post-graduate or other other Advanced

degree have tried it which is up eight

points since last July as well now

what's most notable to me are the

statistics around work Pew research

asked three different reasons that

someone might have tried chat jbt for

entertainment to learn something new or

for tasks at work the percentage of

Americans who say they've used chat GPT

for entertainment was 11% last March 15%

last July and 177% in February so an

increase but a small one to learn

something new was similar the percentage

of American adults who had used chat GPT

to learn something new was at 8% last

March 14% in July and again just up a

little bit to 17% in February however

when it comes to Americans who have used

chat GPT for work the number has risen

by double digits back last March only 8%

of Americans had used chat GPT for work

in February survey that was up

20% the numbers are even more Stark when

again you break it generationally for

those ages 18 to 29 the percentage of

those who said they had used chat PT for

work jumped from 12% last March to 30 1%

this February nearly a tripling for the

group that's 30 to 49 it was up from 8%

last March to 21% and even the 50 plus

demographic saw a significant increase

from just 4% last March to 10% last

February now this clearly indicates that

work is the breakout use case for

American adults when it comes to chat

gbt which if you've ever used chat gbt

for anything at work probably won't be

that surprising now the numbers also do

look a little bit different

generationally when it comes to learning

something new and for entertainment for

example if you break down the to learn

something new numbers by generation that

18 to 29 set jumps from 16% who had used

chat GPT to learn something new last

March to almost double at 31% this

February when it comes to use at work

the numbers also follow educational

lines for those with a high school

diploma or less only 8% had used chat

GPT at work for those with some college

only 19% had used it for those with a

bachelor's degree only 25% or a quarter

had used it and for those with a

postgraduate degree that was up to a

third who had used chbt for work now

interestingly the percentage is

statistically unchanged for workers with

a high school diploma or less from a

year ago but the shares for each of

these some college bachelor's degree

only and postgraduate had tripled since

March of last year Professor Ethan mik

who just released his book about

generative AI had two interesting things

to say about these numbers the first he

writes this is a really fast adoption

curve for a technology that is for most

people 16 months old just not a lot of

support for the idea that AI use is

topping out the other thing that he

points out which is something that

certainly we've seen over here at the AI

breakdown he writes the biggest AI

opportunity companies are missing is

that their employees are rapidly

adopting Ai and figuring out how to use

it for work and not telling leadership

organizations that have unclear AI

policies are not stopping people from

using AI they stop them from sharing

uses for as much as corporate leaders

and Enterprise leaders and division

leaders are being pressured to have ai

strategies the reality is that this

adoption is happening from the ground up

in a Bottoms Up way and that is what I

think makes it so clearly important and

sustainable now let's briefly touch on

the one other part of this survey they

also asked survey respondents whether

they trusted information about the

election that comes from chat gbt just

under 40% said that they don't have too

much trust or none at all only 2% have a

great deal of trust and only 10% have

some trust 15% were not sure and 34%

have not heard of chat gbt in some ways

it felt like Pew was presenting this as

a negative thing that chat gbt wasn't

trustworthy I think on the other hand

that it's actually a good thing my base

case for why misinformation is going to

be less disruptive in the short term at

least than some think is that I think

we're going to adapt much more rapidly

than many assume to a world in which

llms are pumping out information I think

our trust hackles are going to be raised

and we're going to be more mistrustful

overall which might bring its very own

consequences but I don't think being

tricked by AI is necessarily going to be

the thing that ends up being the biggest

challenge the fact that the vast

majority of people don't trust what's

coming out of Chachi BT when it comes to

the election suggest that those walls

are up right now and while of course

chat gbt wants to build trust as a

reputable source of information I think

net net for society it's better that

people go in more skeptical than blindly

trusting when it comes to these

Technologies anyway really fascinating

stuff always great to get a report card

on the state of adoption and usage and

I'll be interested to see whether these

numbers surprise you either to the

highend or the low end for now though

that is going to do it for this episode

of the AI breakdown until next time

peace