Another very satisfied buyer with The Storck Team!

Summary

The speaker recounts their positive experience working with Tatiana, a real estate professional who guided them through the process of buying a house. Despite an initial setback of being outbid on a property, Tatiana's support and expertise led to the successful purchase of a new house that met their criteria. The speaker praises Tatiana's responsiveness, flexibility, and ability to address concerns, ultimately resulting in a smooth transaction and a strong recommendation for her services.

Takeaways

• 🤝 The speaker was referred to Tatiana by a teacher they work with.
• 🏠 Tatiana helped the speaker both sell and buy two houses.
• 👫 The speaker and their boyfriend were first-time home buyers and lacked experience.
• 📋 Tatiana provided a thorough orientation on the home buying process.
• 🖥️ She set up the clients on a portal to find houses meeting their criteria.
• 💔 The clients initially got outbid on a house, but Tatiana offered comforting words.
• 🍀 They found their desired house a week later and Tatiana promptly arranged a viewing.
• 🔄 Tatiana's flexibility was highlighted when she had a colleague show the house.
• 📝 The house required inspection and repairs, causing initial worry for the buyers.
• 🛠️ Tatiana eased concerns by bringing in professionals for inspection and repair recommendations.
• 💸 The seller ended up covering most of the repair costs.
• 🏁 The transaction was smooth, and all needed repairs were completed before closing.
• 👍 The speaker highly recommends Tatiana for her responsiveness and excellent service.

Q & A

How did the speaker initially meet Tatiana?

The speaker met Tatiana through a teacher they work with, who Tatiana had previously helped with selling and buying two houses.

What was the speaker's experience with Tatiana in the real estate process?

The speaker had a positive experience with Tatiana, who guided them through the entire process, including setting up a portal for house hunting and providing support during bidding and inspection.

How did Tatiana assist the speaker in their first attempt to buy a house?

In the speaker's first attempt, they were outbid on a house. Tatiana comforted them by saying 'everything happens for a reason', which eventually proved true when they found their current house.

What happened when the speaker found the house they ended up buying?

When the speaker found the house they wanted, Tatiana quickly arranged for a colleague to show them the property, and they put in an offer the next day which was accepted.

What challenges did the speaker face during the inspection of their new house?

During the inspection, several issues were found that needed repair. The speaker was initially worried and anxious about these findings.

How did Tatiana help the speaker address the inspection concerns?

Tatiana calmed the speaker down, brought in professionals to assess the inspection findings, and referred repair services. The seller ended up covering most of the repair costs.

What was the outcome of the transaction with Tatiana's assistance?

The transaction was smooth, with all necessary repairs completed before closing. The speaker was very satisfied with the service and outcome.

How would the speaker describe Tatiana's responsiveness?

The speaker found Tatiana to be highly responsive, with herself or her colleagues always available to answer questions and address concerns at any time.

What is the speaker's overall recommendation for Tatiana?

The speaker highly recommends Tatiana without hesitation, praising her for her exceptional job in handling the real estate transaction.

Who else in Tatiana's office contributed to the speaker's positive experience?

Along with Tatiana, her husband and Liz in the office also played a role in ensuring a positive experience for the speaker, providing support and answering questions.