How My Team Made $80,000 More Monthly With A 5 Minute Automation

Jono Catliff
12 Mar 202413:20

Summary

TLDRIn this video, Jono shares a powerful automation hack that significantly increased his company's revenue. By leveraging a 5-minute setup with make.com, businesses can automate lead follow-up, maximizing conversion rates. The strategy involves immediate lead capture through a web hook, CRM integration, and automated text notifications, culminating in swift call scheduling to engage potential clients within minutes of their inquiry, outpacing competitors and boosting sales by up to 400%.

Takeaways

  • πŸš€ Implementing an automation hack can significantly increase a company's revenue, in this case, by fourfold.
  • πŸ“ˆ The company generates around $100,000 monthly, and the proposed automation can be implemented in just 5 minutes.
  • πŸ“ž Calling potential customers within 60 seconds of their inquiry can increase the likelihood of closing a deal by 391%.
  • πŸ”„ Sales reps often focus on stale leads, but the automation can help call fresh leads faster.
  • πŸ€– The automation process involves using a platform like make.com and setting up a webhook and HTTP steps.
  • 🌐 Webhooks and HTTP steps are used to communicate with other platforms and process information.
  • πŸ“ The example uses a WordPress website to capture leads and send information to make.com and then to a CRM.
  • πŸ“± An automated text message is sent to notify the sales team of a new lead, aiming to call within 10 seconds of the inquiry.
  • πŸ“† The automation process is detailed, including creating a webhook, setting up actions after form submission, and integrating with CRM.
  • πŸ“ˆ The automation sequence starts with a trigger and follows with actions, such as sending a text message and scheduling a call.
  • πŸ”— The CRM integration involves mapping form fields to CRM fields to create a new lead and trigger the subsequent automated actions.

Q & A

  • What is the main focus of the video?

    -The main focus of the video is to share an automation hack that significantly increased the company's sales revenue by fourfold.

  • How much money does Jono's company generate per month?

    -Jono's company generates around $100,000 every single month.

  • What is the key to increasing sales according to the video?

    -The key to increasing sales is calling potential customers faster, ideally within 60 seconds of their inquiry, which can increase the chance of closing a deal by 391%.

  • What tool does Jono use for automation?

    -Jono uses make.com for automation, which is free to get started.

  • What are the two main steps in the automation process described in the video?

    -The two main steps in the automation process are setting up a webhook and an HTTP step.

  • How does the automation process work with a website?

    -The automation process works by sending information from the website to make.com, which then processes the information and sends it to the CRM, followed by an automated text message and a call to the lead.

  • What is the purpose of the webhook?

    -The purpose of the webhook is to capture the lead information from the website and send it to make.com for further processing.

  • What is the role of the HTTP step in the automation?

    -The HTTP step is used to send the captured lead information from make.com into the CRM.

  • How quickly can the system notify a sales team member of a new lead?

    -The system can notify a sales team member of a new lead within approximately 10 seconds of the inquiry.

  • How does the automation system handle text messages and calls?

    -The automation system sends an immediate text message to notify the sales team of a new lead and can schedule a call between the salesperson and the lead within 10 seconds.

  • What is the expected outcome of using this automation hack?

    -The expected outcome is a significant increase in conversion rates and sales, allowing the business to beat out competitors by responding to leads much faster.

Outlines

00:00

πŸš€ Introducing a Sales Automation Hack

The speaker, Jono, introduces a sales automation hack that significantly increased his company's revenue. He explains that by implementing this automation, businesses, especially in service-based industries, can increase their sales by fourfold. Jono emphasizes the importance of calling leads quickly, citing a study that shows contacting a lead within 60 seconds of inquiry can increase the chance of closing a deal by 391%. He shares his team's previous focus on stale leads and the frustration of cold calling, proposing an automated solution that calls leads within 10 seconds.

05:02

πŸ”§ Setting Up the Automation with Make.com

Jono demonstrates how to set up the automation using Make.com, a platform that allows for easy integration with various website builders like WordPress, Weebly, and Wix. He explains the process of creating a webhook and an HTTP step, which are fundamental to automating communication with other platforms. Jono uses an example of capturing lead information from a website form and processing it through Make.com before sending it to a CRM (go high level) and then triggering an automated text message to notify the sales team of a new lead. The goal is to streamline the process and ensure a call is made within 10 seconds of lead capture, maximizing conversion rates.

10:03

πŸ“ Configuring the Webhook and HTTP Module

Jono provides a step-by-step guide on configuring the webhook and HTTP module within Make.com. He explains how to create a custom webhook, set up actions after form submission, and use the webhook URL to send form data. He then demonstrates how to send this data into the CRM using the HTTP module, detailing the process of choosing the correct method (POST) and formatting the data correctly. Jono emphasizes the importance of mapping the form fields to the CRM fields accurately and shows how to create a new lead in the CRM with the incoming data.

πŸ“± Automating Notifications and Calls

In the final part of the automation setup, Jono explains how to send an automated text message to notify the sales team of a new lead and how to schedule an immediate call with the potential client. He details the process of setting up a call whisper, which is a message that prompts the salesperson to call the lead, and how the system will connect the salesperson and the client once the salesperson picks up the phone. Jono concludes by encouraging viewers to implement this system to increase sales and improve lead response times, offering a thank you and a call to action for subscribing and liking the video.

Mindmap

Keywords

πŸ’‘automation

Automation refers to the process of creating systems that perform tasks with minimal human intervention. In the context of the video, it is used to increase sales by automating the process of contacting leads, which significantly improves conversion rates. The video outlines a specific automation hack that the speaker's company used to quadruple their earnings.

πŸ’‘lead generation

Lead generation is the process of identifying and cultivating potential customers for a business. In the video, the speaker emphasizes the importance of calling leads quickly to increase sales, with a study suggesting that calling within 60 seconds of a lead inquiry can increase the chance of closing a deal by 391%.

πŸ’‘sales conversion

Sales conversion refers to the process of turning potential customers into actual buyers. The video highlights that by automating the process of contacting leads promptly, businesses can significantly increase their sales conversion rates, which is crucial for business growth.

πŸ’‘webhook

A webhook is a way for an application to provide other applications with real-time information. It is a simple HTTP callback that allows for the transfer of data from one service to another. In the video, webhooks are used to trigger actions in the automation process, such as sending data from a website form to a CRM system.

πŸ’‘HTTP request

An HTTP request is a message sent by a client to a server, often in the context of web development. It defines the way in which data is sent over the World Wide Web. In the video, the speaker uses HTTP requests to send information from their webhook to their CRM, which is a critical step in their automation process.

πŸ’‘CRM (Customer Relationship Management)

CRM refers to strategies, technologies, and processes that businesses use to manage and analyze customer interactions and data throughout the customer lifecycle. In the video, the speaker integrates their automation with a CRM system called Go High Level to manage and act on leads more efficiently.

πŸ’‘text notification

Text notifications are messages sent via SMS to alert recipients of updates or important information. In the video, text notifications are used to inform the sales team of new leads, allowing them to act quickly and increase the chances of converting those leads into sales.

πŸ’‘cold outreach

Cold outreach refers to the practice of initiating contact with potential customers or clients who have not previously expressed interest in one's products or services. It is a common sales strategy used to generate new leads and business opportunities. The video discusses the challenges of cold outreach, such as the reluctance of people to answer calls, and how automation can help overcome these challenges.

πŸ’‘ Elementor

Elementor is a popular page builder plugin for WordPress, which allows users to create and design web pages with a drag-and-drop interface. In the video, the speaker uses Elementor to create a form on their WordPress website for capturing lead information.

πŸ’‘Go High Level

Go High Level is a CRM system mentioned in the video that the speaker uses for managing leads and automating their sales process. It is used as the platform where lead data is sent and from where the automated text notifications and calls are triggered.

πŸ’‘call scheduling

Call scheduling is the process of setting up and organizing phone calls, often used in business for lead follow-up and customer service. In the video, the speaker describes using the CRM's call feature to schedule immediate calls with new leads, enhancing the speed and efficiency of their sales process.

Highlights

The video shares an automation hack that increased the company's revenue by fourfold.

The company generates around $100,000 every month.

The automation process takes approximately 5 minutes to set up.

Calling leads within 60 seconds of inquiry can increase the chance of closing a deal by 391%.

The team previously focused on calling stale leads, which is frustrating due to low pick-up rates.

An automated system can call a lead automatically within 10 seconds.

The automation uses make.com, which is free to start with.

The process involves two steps: a webhook step and an HTTP step.

Webhooks and HTTP steps are fundamental building blocks of automated programs.

The automation involves communication between platforms, such as from a website to make.com.

The system can send an automated text message within 10 seconds of a lead inquiry.

The automation can set up an immediate call between the sales rep and the lead.

The video demonstrates the use of Elementor on WordPress to create a form capturing first name, last name, email, and phone number.

The importance of keeping form fields minimal to avoid drop-off rates and increase conversions is emphasized.

A walkthrough of creating a webhook and integrating it with the form submission process is provided.

The video shows how to send lead information from make.com to a CRM like go high level.

An example of setting up an automation sequence in the CRM with a trigger and actions is given.

The process of sending a text notification upon receiving a new lead is detailed.

The video explains how to schedule an automated call between the sales rep and the lead.

The call feature in go high level is described, including the call whisper and call connection process.

The video concludes by encouraging viewers to subscribe for more content and thanking them for watching.

Transcripts

play00:00

what's up guys it's jono here and in

play00:02

this video I want to share an automation

play00:04

hack that allowed my company to increase

play00:07

the amount of money we made by fourfold

play00:10

now just for comparison's sake our

play00:12

company does generate around

play00:14

$100,000 every single month and with

play00:17

this one little automation you can

play00:20

effectively increase your sales by

play00:22

fourfold and it's only going to take you

play00:24

approximately 5 minutes to get started

play00:27

now if you're like most businesses uh at

play00:30

least in the service-based you know

play00:32

Industries you're generating leads right

play00:34

and one of the biggest things that you

play00:35

can do right now to increase those sales

play00:37

is just calling people faster right so

play00:40

there is a study out there that shows

play00:42

that if you call somebody within 60

play00:44

seconds right of them inquiring you're

play00:46

going to increase your potential of

play00:49

closing that deal by 391 per. so in my

play00:53

my my team you know we have sales reps

play00:55

and sometimes they were focusing on

play00:57

calling leads that were stale right and

play00:59

if you done sales or or cold Outreach

play01:02

you know that it can be super

play01:03

frustrating calling people and they just

play01:05

don't pick up right so um instead what

play01:08

you can do is build an automation where

play01:10

you can essentially call that person

play01:12

automatically in 10 seconds so let's

play01:15

dive in okay so in front of me I have

play01:19

make.com now it's free to get started if

play01:21

you guys don't use it essentially in

play01:23

this um specific scenario there's

play01:26

actually two steps so it's incredibly

play01:28

incredibly simple there's a web hook

play01:31

step and there's an HTTP step now these

play01:34

are actually very similar steps and for

play01:36

most people that are starting out with

play01:37

automation it's a bit scary but they're

play01:39

actually really simple and the the they

play01:41

are the fundamental building blocks of a

play01:43

lot of automated programs so with web

play01:46

hooks essentially what happens is that

play01:48

you're and and same with HTP actually

play01:50

you're communicating with other

play01:52

platforms so for example um in this

play01:55

instance we have a lead that's coming in

play01:57

from a website and we're using Wordpress

play01:59

in this example example but you can use

play02:00

Weebly Wix or whatever you want that

play02:02

they're all going to work the same um so

play02:04

we have information that's being sent

play02:06

from your website to make.com and then

play02:09

once it's captured make.com you may want

play02:12

to process the information and then send

play02:14

it somewhere else and then this example

play02:16

we're sending that information from

play02:19

make.com into our CRM which is go high

play02:23

level and then from go high level we're

play02:25

going to send an automated text message

play02:27

to yourself or your team members just

play02:28

notifying you have a lead and that's

play02:30

going to be processed probably within 10

play02:32

seconds of that person actually

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inquiring and then you can actually set

play02:35

up an automa call between you and that

play02:37

person within 10 seconds as well so

play02:40

that's going to maximize your conversion

play02:41

rate and it's going to beat out all your

play02:43

competitors because they can't call

play02:45

somebody within 5 Seconds they can't do

play02:48

it faster than something that would be

play02:50

procedurally generated so let's jump in

play02:53

and see how this works so I'm using

play02:55

Elementor on WordPress I've built a page

play02:58

here it's one of the sexiest nicest

play03:01

Pages you'll ever see here it is it's

play03:04

just a form no modification whatsoever

play03:07

we're just capturing four pieces of

play03:09

information first name last name email

play03:11

and phone number now personally like for

play03:13

me I like to uh I like to separate the

play03:16

first name and the last name just

play03:17

because we can use that in different

play03:19

areas with automation if you guys aren't

play03:22

familiar with setting and perform really

play03:23

simple you can just go ahead you can add

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your first name uh I like to put the

play03:27

label and the placeholder as first name

play03:29

and then in the advaned section here the

play03:31

ID I uh you know first name uh separated

play03:35

instead of Spaces by underscores just to

play03:38

keep it simple here because this IDE is

play03:40

going to be passed into uh make.com and

play03:43

this is how you're going to understand

play03:45

which piece of information you're

play03:47

working with so it's better to keep it a

play03:49

bit organized so you got first name you

play03:51

got last name same kind of deal here

play03:53

with the ID and then you have email and

play03:56

phone number this is what I like to keep

play03:58

it at any more information I find that

play04:00

there is a drop off rate where people

play04:02

are not wanting to fill out the

play04:04

information um and you know every

play04:06

additional step uh you know results and

play04:09

and less conversions okay so we got this

play04:11

form it looks absolutely amazing spent a

play04:13

ton of time you know styling and making

play04:16

sure it looks professional and now what

play04:18

we're going to do is we're going to go

play04:19

over to make.com and we're actually

play04:21

going to create a new scenario and I'm

play04:23

just going to you know call this uh test

play04:27

video form and I'm going to go ahead and

play04:30

create a web hook

play04:32

here what this with this web hook we're

play04:36

going to go ahead and create custom web

play04:38

hook now we just got to create a name

play04:40

here um test video oops test video web

play04:46

hook and I'm going to click save and

play04:49

then we can copy the address here okay

play04:52

so we can copy this address and then

play04:54

over back in our our form here what

play04:56

we're going to do is we're going to make

play04:58

sure that we have actions after submit

play05:02

and you want to have the web hook here

play05:04

accessible so that we can program with

play05:07

that and in the web hook you're just

play05:09

going to paste the URL and that URL you

play05:11

can get from this web hook essentially

play05:14

what's going on here is you're saying

play05:16

when the form is submitted one of the

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actions that I want you to take is going

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to be and you can see all the actions

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here collect the submission email it to

play05:25

yourself and then one of them is going

play05:26

to be your web hook so when the form is

play05:28

submitted I want you to send this

play05:30

information to this end point or to this

play05:33

URL and that URL is located here so

play05:37

we're going to click okay run the

play05:40

scenario and we're going to go ahead and

play05:43

fill the

play05:45

form test4 gmail.com and

play05:50

Sephora Okay cool so we're going to

play05:53

click Send here and then we're going to

play05:55

come back here

play05:58

and

play06:01

because an error the we hook okay so

play06:03

we're just going to go ahead and got it

play06:05

we're going to update this so what

play06:07

happened was there's an outdated version

play06:08

of the page on the preview mode so we're

play06:10

going to go ahead same kind of deal

play06:12

enter the information in once

play06:19

again okay awesome form was successfully

play06:24

submitted we can come back here we see

play06:26

the information here once again those ID

play06:28

strings are passed in is the keys this

play06:30

is a key this is a value so we have the

play06:32

information that we're looking for and

play06:34

now what we want to do is send this into

play06:36

the CRM so we're going to use the HTTP

play06:39

module here to send into the into the uh

play06:42

CRM you can also use something like uh

play06:45

zapier.com if you guys are more familiar

play06:47

with that and it is a bit easier it's

play06:49

just that make um in my opinion is

play06:52

significantly better we're going to go

play06:54

into go high level here and we're going

play06:56

to start an automation a new automation

play06:58

from scratch I'm going to label this

play07:00

test video and we have to have a trigger

play07:04

so in automated sequences there triggers

play07:06

and actions the trigger starts the

play07:08

sequence and then the actions are what

play07:10

happens after the trigger has started so

play07:13

in this case we're going to do an

play07:15

inbound web hook and same kind of deal

play07:17

we have a URL here and we're going to

play07:19

post it in the URL now for the method

play07:22

this is quite important we need to

play07:24

choose post essentially what this is is

play07:26

it's it's jargon or lingo for coders um

play07:29

there's quite a few different um

play07:32

requests here but the most common are

play07:33

like get post put and delete essentially

play07:36

what that means is that with this URL

play07:39

we're going to post information we're

play07:41

going to send information so we're going

play07:42

to send that uh form information we're

play07:44

going to send the first name last name

play07:46

email phone number in a in a get method

play07:49

what you'd be doing is you'd be sending

play07:51

something to this server and you'd be

play07:52

requesting information to send back to

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you could be maybe you're trying to find

play07:57

something about that client but in this

play07:59

case we're sending information we use

play08:01

the post method and then a body type we

play08:03

can go ahead and use application uh DX

play08:07

www from URL encoded and then we're just

play08:10

going to add all the fields that we want

play08:13

so we going to go ahead first

play08:15

name and last

play08:18

name email and phone okay and then you

play08:23

can see the uh form information here so

play08:26

we're just going to correspond the key

play08:28

with the value so first name is going to

play08:30

equal first name which is jono last name

play08:32

is going to equal last name which is

play08:33

catli email is going to equal email

play08:36

which is test1 2 [email protected] and then

play08:38

phone is going be phone okay so we're

play08:41

good to go this is pretty much done all

play08:43

we have to do is Click run one more time

play08:46

we're going to test this out once again

play08:48

so jono catli test1 234 gmail.com

play08:54

6045 okay form's done we're going to

play08:57

click Send it's going to come in here

play08:59

and we can see that the automation

play09:01

worked we sent it to go high level we

play09:05

can now fetch the sample and we can see

play09:07

it's pulled in here with all the

play09:09

information first name jonno last name

play09:11

catl email and phone now typically when

play09:16

you're dealing with leads in any CRM

play09:19

you're going to have to create that lead

play09:20

in the CRM through the automation so um

play09:23

we're going to go ahead and do that and

play09:24

just create a new lead with the

play09:27

information that's passed through so

play09:29

email is going to equal the inbound web

play09:31

hook trigger email and this is going to

play09:34

be slightly different if you're using

play09:35

HubSpot or or Salesforce or or any other

play09:39

CRM first

play09:41

name is going to

play09:44

be uh inbound web hook trigger first

play09:47

name same kind of deal last name and

play09:50

email as well so we'll just go ahead and

play09:52

do

play09:55

that okay last name's done and finally

play10:00

we got the

play10:02

phone okay so you'll notice that there

play10:04

is quite a bit of like mapping certain

play10:08

you know variables to to certain you

play10:10

know um Fields but you only have to do

play10:14

this once right and then you never have

play10:16

to worry about it again okay so we're

play10:18

pretty much done we've got the

play10:19

information here this just two more

play10:20

steps the first thing is is we want to

play10:22

send a text message to ourselves right

play10:24

to notify us that somebody has required

play10:26

so we can just go to particular user and

play10:30

we can send it to myself here and we can

play10:34

say hey jono hurry the actually we're

play10:39

not going to say hurry the we're going

play10:41

to say hey jono we've got a new got a

play10:46

new lead please call and then you can

play10:48

say inbound uh web hook first name so in

play10:52

this case it be like John Smith or John

play10:54

please call John at phone number here so

play10:57

it's going to be the phone number right

play10:59

right so you're going to get a text

play11:00

message right away and if you have a

play11:02

sales team as well you can send this to

play11:04

all of them it doesn't have to just be

play11:06

yourself like what I like to do is have

play11:07

a round robin system actually sorry not

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a round robin system for Speed to lead

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what I like to do is push out text

play11:13

messages to every single person on our

play11:15

team and then whoever claims it the

play11:17

fastest gets late the next step and the

play11:20

last step is a call so you can actually

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schedule a call between you and the

play11:27

person that just inquired how this

play11:29

essentially works is with the call

play11:31

feature and go high level what's going

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to happen is when this action takes

play11:36

place it's going to first call you and

play11:38

then once you pick up the phone you can

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press any key on the keypad and then

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it's going to connect you into a call

play11:46

with the client right so now you guys

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are going to be talking together the

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call whisper is essentially what will be

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said when you pick up the phone in your

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end so you'll pick up the phone you be

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like hello it might be an unnumbered or

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remembered call you don't know who it is

play12:00

it's going to say you know hey you know

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first name or who you know your name uh

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you have a you have a new lead can you

play12:06

please call this person and click any

play12:07

key on the keypad to get started so in

play12:09

this instance of program being like hey

play12:11

jonno which just me um you have a new

play12:14

lead please click any key on the keypad

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to be connected to a call

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with and we're going to go for S and

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that's it as soon as um this action

play12:30

takes place it's going to automatically

play12:32

call the two of you uh it's going to

play12:35

automatically connect the two of you

play12:36

into a call together okay so that's

play12:40

pretty much it I'll just assign it to

play12:42

myself and we're all good to go so

play12:46

that's essentially it that is how you

play12:48

can create an automated system around

play12:52

leads so if you want to increase the

play12:56

sales if you want to make sure that you

play12:57

spend full times CL uh having to call

play13:00

people right just set up an automated

play13:03

system like this in 10 seconds you can

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be on the phone with somebody and you be

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closing them on the service thank you

play13:09

guys so much for watching the video I

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hope this helped if you liked this

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please subscribe to the channel for more

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videos just like this and click the like

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button thank you and I'll see you next

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time

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