The Explainer: Finding Your Company's Core Competencies

Harvard Business Review
2 Jul 201902:15

Summary

TLDRCore competence is the foundational strength of a company, akin to a tree's root system, providing stability and nourishment. It's crucial for strategists to identify these unique capabilities that excel in production coordination and technology. Core competencies should meet three criteria: access to various markets, contribution to customer-perceived benefits, and difficulty for competitors to imitate. Understanding these can prevent strategic errors, like Chrysler's outsourcing mistake, and foster sustainable advantage in global competition.

Takeaways

  • 🌳 Core competence is the 'root system' of a company, providing nourishment and stability to various business units and products.
  • πŸ” To understand a company's strength, look beyond end products and identify its core competencies.
  • πŸ† Core competencies are the unique capabilities that a company excels at and are usually limited to five or six key areas.
  • πŸš€ These competencies should provide access to a wide range of markets, as exemplified by Honda's engine expertise across cars, lawnmowers, and generators.
  • πŸ’‘ They must contribute to the customer-perceived benefits of the product, enhancing the value proposition.
  • πŸ›‘οΈ Core competencies are difficult for competitors to imitate, providing a sustainable competitive advantage.
  • 🏭 They serve as the foundation for existing businesses and can also foster the growth of new business lines.
  • 🏎️ Honda's entry into car manufacturing leveraged their core learnings from engine development in motorcycles.
  • ❌ Outsourcing core competencies can lead to failure, as seen with Chrysler's outsourcing of engines to Mitsubishi and Hyundai.
  • 🌐 In a globally competitive market, understanding core competencies is crucial for creating a sustainable advantage beyond current product offerings.
  • πŸ’Ό Core competencies, if not utilized, can fade away, emphasizing the importance of their continuous application and development.

Q & A

  • What is the specific meaning of 'core competence' as discussed in the script?

    -Core competence refers to the underlying capabilities and knowledge that an organization possesses, particularly in coordinating production and technology, which provides nourishment and stability to the company, akin to a root system in a tree.

  • Who introduced the concept of core competence?

    -The concept of core competence was introduced by C.K. Prahalad and Gary Hamel.

  • How is a diversified corporation compared to a tree in terms of core competence?

    -In the analogy, the core products are the trunk and major limbs, business units are the smaller branches, end products are the leaves, and the core competence is the root system that provides nourishment and stability.

  • Why is it important to identify core competencies for a company?

    -Identifying core competencies is crucial because it helps a company understand its real strength beyond just comparing end products, and it can guide strategic decisions and resource allocation.

  • What are the three requirements that core competencies should meet according to the script?

    -Core competencies should provide access to a wide variety of markets, contribute to the benefits of the product as perceived by the customer, and be hard for competitors to imitate.

  • How does Honda's expertise in engines exemplify a core competence?

    -Honda's expertise in engines meets the three requirements of core competencies: it gives them access to various markets like cars, lawnmowers, and generators, contributes to the product benefits, and is difficult for competitors to imitate.

  • What role do core competencies play in the development of new business lines?

    -Core competencies can be leveraged to nourish and develop new lines of business, as seen with Honda's transition from making motorcycles to cars, capitalizing on their knowledge of engines.

  • Why did Chrysler's outsourcing of engines to Mitsubishi and Hyundai not work out well?

    -Chrysler's outsourcing of engines did not work out well because they considered engines an expensive commodity rather than a core competence, leading to a loss of control over a critical aspect of their product's performance and innovation.

  • How can understanding core competencies help a company in global competition?

    -Understanding core competencies helps a company create a sustainable advantage by focusing on the unique strengths that are more than just the sum of current products, allowing them to stand out in a competitive global market.

  • What is the consequence of not using knowledge that is considered a core competence?

    -If knowledge, which is part of a company's core competence, is not used, it fades away. This can be detrimental in a world of intense global competition where leveraging core competencies is key to maintaining a competitive edge.

  • How should strategists approach the identification of core competencies within their organization?

    -Strategists should start by identifying specific core competencies, which are the five or six things that the company does better than anyone else, ensuring these competencies meet the three requirements mentioned in the script.

Outlines

00:00

🌳 Core Competence: The Foundation of Business Strategy

The concept of core competence, introduced by CK Prahalad and Gary Hamel, is pivotal for strategists and companies with diverse business units or product lines. It is likened to the root system of a tree, providing nourishment and stability. Core products are the trunk and limbs, business units are branches, and end products are leaves. Core competence is the organization's expertise in coordinating production and technology. It is crucial for accessing various markets, enhancing product benefits, and being difficult to imitate by competitors. Honda's proficiency in engines exemplifies a core competence, offering advantages across cars, lawnmowers, and generators. Understanding core competencies can prevent strategic errors like Chrysler's outsourcing of engines, which led to failure. Core competences are not only integral to existing businesses but also essential for nurturing new business lines, as seen with Honda's transition from motorcycles to cars. In a competitive global market, recognizing and leveraging core competencies is vital for creating sustainable advantages beyond current product offerings.

Mindmap

Keywords

πŸ’‘Core Competence

Core Competence refers to the unique set of skills, technologies, or processes that a company possesses, which enables it to deliver consistent, high-quality products or services. In the video, it is likened to the root system of a tree, providing nourishment and stability to the entire organization. It's what gives a company a competitive edge and is crucial for strategists to identify and leverage. The video emphasizes that core competencies should meet three criteria: they should provide access to a variety of markets, contribute to the product's perceived benefits by customers, and be difficult for competitors to imitate.

πŸ’‘Strategists

Strategists are individuals or teams within a company responsible for planning and directing the company's long-term goals and strategies. In the context of the video, strategists play a critical role in identifying and leveraging the company's core competencies to gain a competitive advantage. The video suggests that strategists should focus on the core competencies rather than just the end products when making strategic decisions.

πŸ’‘Diversified Corporation

A Diversified Corporation is a company that operates in multiple industries or markets, often with different business units or product lines. The video uses the analogy of a tree to describe such a corporation, with the core products as the trunk and major limbs, business units as smaller branches, and end products as leaves. This analogy helps to illustrate how core competencies can support and nourish various business units within a diversified corporation.

πŸ’‘Core Products

Core Products are the fundamental products that a company produces, which are built upon its core competencies. In the video, they are described as the trunk and major limbs of the corporate tree, serving as the foundation for the business units and end products. Core products are essential because they utilize and showcase the company's core competencies.

πŸ’‘Business Units

Business Units are the individual segments or divisions within a company that operate as separate entities but are part of the larger organization. In the video, they are compared to smaller branches of a tree, relying on the core products and core competencies for their sustenance and growth. Business units often focus on specific markets or product lines.

πŸ’‘End Products

End Products are the final goods or services that a company offers to its customers. In the video, they are likened to the leaves of a tree, which are the most visible but not necessarily the source of a company's strength. The video suggests that focusing solely on end products can lead to overlooking the true strength of a company, which lies in its core competencies.

πŸ’‘Honda

Honda is used as a case study in the video to illustrate the concept of core competencies. Honda's expertise in engines is highlighted as a core competency that has given them a distinctive advantage across various markets, including cars, lawnmowers, and generators. This example shows how a company's core competencies can be leveraged across different business units and product lines.

πŸ’‘Markets

Markets, in the context of the video, refer to the various industries or sectors where a company can apply its core competencies. The video emphasizes that core competencies should provide access to a wide variety of markets, allowing a company to diversify and expand its operations. Honda's engine expertise is an example of a core competency that has enabled access to multiple markets.

πŸ’‘Customer Benefits

Customer Benefits refer to the perceived value or advantages that customers receive from a product or service. The video states that core competencies should contribute to these benefits, making the products more appealing to customers. Honda's engine expertise is mentioned as an example where the core competency directly enhances the benefits of their products from the customer's perspective.

πŸ’‘Competitors

Competitors are other companies that operate in the same market or industry as the company being discussed. The video mentions that core competencies should be hard for competitors to imitate, which can provide a sustainable competitive advantage. Honda's engine design and development skills are highlighted as an example of a core competency that has been difficult for competitors to replicate, even with larger R&D budgets.

πŸ’‘Outsourcing

Outsourcing is the practice of contracting out a company's functions or operations to an external provider. In the video, Chrysler's decision to outsource engines to Mitsubishi and Hyundai is mentioned as a cautionary tale. This example illustrates how not understanding and protecting core competencies can lead to strategic mistakes and competitive disadvantages.

Highlights

Core competence is a crucial concept for strategists and companies with multiple business units or product lines.

Prahalad and Hamel introduced the idea of the diversified corporation as a large tree, where core products are the trunk, business units are the branches, and end products are the leaves.

Core competence is like the root system of a tree, providing nourishment and stability to the entire organization.

Core competence refers to an organization's ability to coordinate production and technology effectively.

It's important not to just compare end products but to focus on identifying specific core competencies that give the company its real strength.

A core competency should meet three criteria: it provides access to multiple markets, contributes to customer-perceived benefits, and is difficult for competitors to imitate.

Honda's expertise in engines exemplifies a core competency that allows them to excel in a wide range of markets, from cars to lawnmowers and generators.

Honda's core competency in engine design enhances the perceived value of their products by customers.

Core competencies are hard to imitate, as shown by Honda's competitors' struggle to match their engine design and development skills.

Core competencies bind existing businesses together and nourish the growth of new business lines.

Honda's venture into cars was an extension of their engine expertise gained from making motorcycles.

Understanding your core competencies can help avoid poor outsourcing decisions, as seen in Chrysler's unsuccessful outsourcing of engines to Mitsubishi and Hyundai.

Knowledge fades when it's not actively used, highlighting the need to maintain and leverage core competencies.

In a world of intense global competition, core competencies provide a sustainable advantage beyond just the products a company currently offers.

Strategically recognizing and building on core competencies helps companies create long-term value and growth.

Transcripts

play00:00

The term core competence gets thrown around a lot,

play00:03

but it has a specific meaning, one

play00:04

that's especially important for strategists and companies

play00:07

with multiple business units or product lines.

play00:10

CK Prahalad and Gary Hamel, who introduced the concept,

play00:14

described the diversified corporation as a large tree.

play00:17

The core products are the trunk and major limbs.

play00:20

The business units are smaller branches,

play00:22

and the end products are the leaves.

play00:25

The core competence is the root system

play00:27

that provides nourishment and stability.

play00:29

It's essentially what your organization

play00:31

knows about coordinating production and technology.

play00:34

If you only compare end products,

play00:36

you'll miss the real strength of your company.

play00:39

To figure that out, start by identifying specific core

play00:42

competencies, the five or six things

play00:44

at most that your company does better than anyone else.

play00:48

These meet three requirements.

play00:50

First, they provide access to a wide variety of markets.

play00:54

Consider what Honda knows about engines.

play00:56

It gives them a distinctive advantage in cars, lawnmowers,

play01:00

and generators.

play01:01

Second, core competencies contribute

play01:03

to the benefits of the product as perceived by the customer.

play01:07

Clearly Honda's expertise in engines fits the bill here too.

play01:11

Finally, core competencies are hard for competitors

play01:14

to imitate.

play01:15

It's been tough for Honda's competitors

play01:17

to match their engine design and development skills even

play01:20

with bigger R&D budgets.

play01:22

Competencies not only bind existing businesses together.

play01:25

They also nourish new lines of business.

play01:28

For instance, when Honda first decided to make cars,

play01:31

they knew they were capitalizing on what

play01:32

they'd learned about engines from years

play01:34

of making motorcycles.

play01:36

Understanding your competencies can prevent you

play01:38

from making disastrous outsourcing mistakes.

play01:41

Chrysler, for example, considered

play01:43

engines an expensive commodity and outsourced them

play01:46

to Mitsubishi and Hyundai.

play01:47

That didn't work out so well for Chrysler.

play01:50

Knowledge fades if it's not used.

play01:53

In a world of intense global competition,

play01:55

understanding core competence helps

play01:57

you figure out how to create sustainable advantage

play02:00

that's more than just the sum of your current products.

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Related Tags
Core CompetenceStrategic GrowthBusiness UnitsHonda EnginesCompetitive EdgeOutsourcing RisksGlobal CompetitionSustainable AdvantageProduct BenefitsMarket Access