What are the barriers to communication? | Oral Communication in Context-SHS

Teachinglearning English

23 Aug 202004:19

Summary

TLDRThis oral communication class explores the concept of communication breakdown and its barriers. The instructor defines communication breakdown as the failure of the intended message to be understood by the receiver. Various barriers are discussed, including physical, psychological, cultural, and linguistic. Examples such as unclear instructions leading to mistakes, miscommunication due to cultural differences, and language barriers are provided. The video concludes with a prompt for viewers to share their experiences with communication breakdown and hints at future lessons on strategies to avoid it.

Takeaways

🗣️ Communication breakdown occurs when the intended message of the sender is not understood by the receiver.
🏗️ The elements of communication play a vital role, and their absence or malfunction can lead to communication barriers.
🏭 Examples of communication breakdown in the workplace include mistakes due to unclear instructions, mismanagement, or technical issues preventing timely submissions.
🌐 Physical barriers to communication can include environmental noise such as loud conversations, traffic noise, or animal sounds.
🧠 Psychological barriers, also known as mental barriers, refer to social and personal issues that hinder effective communication, like trauma or stage fright.
🌐 Cultural barriers arise from differences in values, beliefs, and traditions that can conflict with others, affecting the way people communicate and relate.
📚 Linguistic barriers involve conflicts related to language and word meanings, including differences in language, accents, dialects, jargon, and slang.
🗣️ Semantic noise refers to the alternate meanings that words can have in the minds of the listeners, influenced by their language and cultural background.
📈 The script discusses strategies to avoid communication breakdown in a future lesson, emphasizing the importance of effective communication skills.
💡 The lesson encourages students to share their experiences with communication breakdown and to think about how they would handle such situations.

Q & A

What does the term 'communication breakdown' refer to?
-Communication breakdown refers to a situation where the intended message of the sender is not understood by the receiver.
What are the objectives of the oral communication class discussed in the script?
-The objectives of the class are to define the concept of communication breakdown and to identify different kinds of barriers to effective communication.
Why might a person seem heartbroken in a relationship, as depicted in the script?
-A person might seem heartbroken due to various factors, such as barriers in communication, which can lead to misunderstandings and emotional distress.
What are some examples of communication breakdown in the workplace mentioned in the script?
-Examples include a worker making a mistake on a report due to unclear instructions, a boss not treating a worker correctly, and a student not submitting an assignment on time due to internet problems.
What are the four main types of barriers to communication described in the script?
-The four main types of barriers are physical barriers, psychological barriers, cultural barriers, and linguistic barriers.
How do physical barriers affect communication?
-Physical barriers, such as loud noises or environmental distractions, can prevent the message from being clearly heard or understood.
What are psychological barriers in communication, and how do they impact a person's ability to communicate?
-Psychological barriers, also known as mental barriers, refer to social and personal issues that hinder a speaker's ability to communicate effectively with others, such as trauma or stage fright.
Can you explain cultural barriers in communication?
-Cultural barriers involve communication problems that arise from conflicts between individuals' intrinsic values, beliefs, and traditions, which can affect the way they communicate and relate to others.
What are linguistic barriers, and how do they contribute to communication breakdown?
-Linguistic barriers are conflicts related to language and word meanings, such as differences in language, accents, dialects, use of jargon, slang, and speech defects, which can hinder effective communication.
What is the concept of 'noise' in communication as mentioned by the author Verdur Burr?
-Verdur Burr classified noise into three kinds: external, internal, and semantic noise. External noises are distractions from the intended meaning, internal noises are thoughts and feelings that interfere with understanding, and semantic noises are alternate meanings that arise from a speaker's symbols.
What strategies will be discussed in part two of the lesson to avoid communication breakdown?
-The script does not detail the strategies for part two, but it suggests that they will focus on methods to prevent communication breakdown.

Outlines

00:00

🗣️ Understanding Communication Breakdown

The script introduces the concept of communication breakdown and its significance in personal and professional settings. It begins by posing questions about why people might say they are 'breaking down' and what causes communication to fail. The narrator welcomes students to an oral communication class and outlines the lesson objectives, which include defining communication breakdown and identifying barriers to effective communication. The script uses a picture to illustrate a potential barrier, such as a heartbroken individual, and discusses how various factors can disrupt communication. It emphasizes that communication breakdown occurs when the receiver does not understand the sender's intended message and provides examples of such breakdowns in different contexts, like the workplace.

Mindmap

Keywords

💡Communication Breakdown

Communication breakdown refers to the failure of a message to be successfully transmitted from the sender to the receiver, resulting in misunderstanding or misinterpretation. In the context of the video, this concept is central to understanding the barriers that can impede effective communication. For instance, the video mentions a worker making a mistake due to unclear instructions, which is a direct result of a communication breakdown.

💡Barriers to Communication

Barriers to communication are the obstacles that prevent the intended message from being accurately received. The video identifies various types of barriers, making this term crucial for understanding the challenges in communication. The script discusses physical, psychological, cultural, and linguistic barriers, each of which can cause a breakdown in communication.

💡Physical Barriers

Physical barriers are environmental factors that can disrupt the communication process. The video provides examples such as loud noises from people, cars, or dogs, which can distract the receiver from hearing or understanding the message. These barriers are significant because they can be easily overlooked but have a direct impact on the effectiveness of communication.

💡Psychological Barriers

Psychological barriers, also known as mental barriers, are internal factors that affect an individual's ability to communicate. The video mentions trauma and stage fright as examples, illustrating how personal experiences and emotions can hinder effective communication. These barriers are important to recognize because they often stem from deeper personal issues that can be addressed through awareness and support.

💡Cultural Barriers

Cultural barriers arise from differences in values, beliefs, and traditions that can lead to misunderstandings in communication. The video highlights how these barriers can affect the way people communicate and relate to others, emphasizing the importance of cultural sensitivity and understanding in diverse communication settings.

💡Linguistic Barriers

Linguistic barriers involve challenges related to language, such as differences in accents, dialects, or the use of jargon and slang. The video points out that second language learners may face difficulties due to their mother tongue influencing their learning of a new language. These barriers are significant in a globalized world where communication often crosses linguistic boundaries.

💡Noise

In the context of communication, noise refers to any interference that can distort or obscure the intended message. The video categorizes noise into external, internal, and semantic, each affecting communication in different ways. For example, external noise like a loud environment can prevent the message from being heard, while internal noise, such as personal biases, can influence how the message is interpreted.

💡Semantic Noise

Semantic noise is a type of interference that arises from the different meanings that words or symbols can have for different individuals. The video explains that this can occur due to language or cultural differences, leading to confusion or misinterpretation. Understanding semantic noise is crucial for ensuring that messages are clear and unambiguous.

💡Strategies to Avoid Communication Breakdown

Although not explicitly detailed in the provided script, the mention of part two of the lesson suggests that strategies to avoid communication breakdown will be discussed. These strategies would likely include clear messaging, active listening, cultural awareness, and the use of plain language to minimize misunderstandings and ensure effective communication.

💡Professional and Personal Life

The video script mentions the impact of communication breakdown in both professional and personal life settings. This highlights the universal relevance of effective communication skills, as breakdowns can lead to issues in the workplace, such as incorrect task execution, or in personal relationships, such as misunderstandings among friends and family.

💡Comment Section

The video script encourages students to share their thoughts in the comment section, suggesting an interactive learning environment. This term is significant as it promotes engagement and reflection, allowing students to apply the concepts discussed in the video to their own experiences and learn from each other's insights.

Highlights

Communication breakdown occurs when the intended message of the sender is not understood by the receiver.

Physical barriers include noise or sounds from the environment that can disrupt communication.

Psychological barriers, or mental barriers, refer to social and personal issues affecting communication.

Cultural barriers involve communication problems due to differences in values, beliefs, and traditions.

Linguistic barriers are conflicts regarding language and word meanings, including accents and dialects.

External noises, such as vehicle sounds, can draw attention away from the intended message.

Internal noises are thoughts and feelings that interfere with the meaning of communication.

Semantic noises arise from alternate meanings of words in the minds of the listeners.

Communication breakdown can result from unclear instructions, as in a worker making a mistake on a report.

A boss not treating a worker correctly can be an example of communication breakdown in the workplace.

A student not submitting an assignment on time due to internet issues is another example of communication breakdown.

Trauma and stage fright are examples of psychological barriers that can hinder communication.

Different beliefs, traditions, and customs can create cultural barriers to communication.

Second language learners may face linguistic barriers due to their mother tongue influencing their learning.

The use of jargon and slang can create linguistic barriers in communication.

Speech defects, such as teeth problems, can affect the clarity of communication.

Verdur Burr classified noise into external, internal, and semantic noise, affecting communication.

In the next lesson, strategies to avoid communication breakdown will be discussed.