What is Non-Verbal Communication | Meaning and Types

Summary

In this informative video, Surbhi explains the concept of non-verbal communication, highlighting its importance in conveying messages beyond words. She delves into various types, including kinesics (body language), vocalics (paralanguage), proxemics (personal space), and more. The video emphasizes how non-verbal cues like eye contact, facial expressions, gestures, posture, and appearance can significantly impact communication. Surbhi also touches on the nuances of voice, intonation, pitch, and pauses, illustrating their role in expressing emotions and intentions. With a focus on clarity and engagement, the video aims to enhance viewers' understanding of the silent yet powerful aspects of communication.

Takeaways

• 📈 Non-verbal communication is a significant part of our interactions, often conveying more than the words we speak.
• 🌐 According to Albert Mehrabian, 55% of a message's content is visual, 38% auditory, and only 7% is from the language used.
• 🤐 Non-verbal communication is wordless and occurs through signals, like in the game of charades.
• 💡 Kinesics, or body language, is an integral part of communication, often sending messages without us even realizing it.
• 👀 Eye contact is crucial in face-to-face communication, showing interest and increasing the speaker's credibility.
• 😀 Facial expressions are a mirror of our mind, reflecting our feelings and emotions to others.
• 👋 Gestures are simple body movements that can emphasize points in a conversation and make the speaker more interesting.
• 🧍 Posture and stance are meta-messages that convey confidence or nervousness through body positioning.
• 👗 Appearance, including clothing and grooming, plays a key role in defining our personality and how we want to be perceived.
• 🗣 Vocalics, or paralanguage, includes voice qualities like tone, pitch, and volume, which can reveal a lot about a person's state and background.
• 🕒 Proxemics deals with personal space and distance, indicating the level of intimacy or formality in a relationship.
• ⏰ Chronomics is the study of time in non-verbal communication, showing attitudes towards punctuality and time value.
• 🗝️ Artifacts are physical items that communicate about a person's status, preferences, and social beliefs.
• 🤝 Haptics is the communication through touch, expressing feelings and emotions physically.

Q & A

What is non-verbal communication according to the video?

Non-verbal communication is the form of communication that takes place without the use of words or speech, including signals and various forms of body language.

What percentage of a message's content is visual according to Albert Mehrabian's research?

According to Albert Mehrabian's research, about 55 percent of the message's content is visual.

How much of the message's content is auditory according to the same research?

According to Albert Mehrabian, 38 percent of the message's content is auditory.

What is the role of eye contact in non-verbal communication?

Eye contact is extremely important in non-verbal communication as it indicates a person's interest in others and often increases the credibility of the speaker.

What does the video say about facial expressions in non-verbal communication?

Facial expressions are crucial in non-verbal communication as they reflect what's going on in a person's mind and express feelings and emotions.

Can you give an example of non-verbal communication mentioned in the video?

An example of non-verbal communication mentioned in the video is 'dumb charades,' where one team member acts out a scene without words, and others guess what is being portrayed.

What is kinesics and how is it related to non-verbal communication?

Kinesics is the study of body movements and is an integral part of non-verbal communication, as our body continuously sends messages through movements whether we are aware of it or not.

What is the significance of posture in non-verbal communication?

Posture is significant in non-verbal communication as it conveys meta-messages about a person's attitude, confidence, and approachability.

How does appearance play a role in non-verbal communication?

Appearance, including clothing, personal grooming, and accessories, plays a key role in non-verbal communication as it defines our personality and how we want to be perceived by others.

What is vocalics and how does it differ from actual language?

Vocalics, or paralanguage, is the use of voice qualities like pitch, volume, and intonation in communication. It is like language but includes aspects such as voice modulation and stress, rather than the words themselves.

Can you explain the concept of proxemics as discussed in the video?

Proxemics is the study of personal space and distance in non-verbal communication, which includes intimate, personal, social, and public spaces, reflecting the relationship and formality between communicators.

What does the video say about the importance of silence in non-verbal communication?

The video suggests that silence is a powerful form of non-verbal communication that can indicate the relationship between communicators and their behavior towards each other.

How does chronemics relate to non-verbal communication?

Chronemics is the study of the use of time in non-verbal communication, reflecting the value and attitude towards punctuality and time management.

What is the role of artifacts in non-verbal communication according to the video?

Artifacts in non-verbal communication refer to objects and physical items that convey information about a person's personal choices, social beliefs, status, and preferences.

What is haptics and how is it used in non-verbal communication?

Haptics is the science of conveying and understanding information through touch, used to express feelings and emotions in non-verbal communication.