Elasticity: The Economic Concept Behind How Companies Price Products | WSJ Price Index

The Wall Street Journal
26 Sept 202205:57

Summary

TLDRThe video script discusses the concept of price elasticity during high inflation periods, noting consumer spending has remained resilient despite rising prices. It explains elasticity's impact on demand and how companies aim for inelastic products. The script also explores factors affecting elasticity, such as necessity, competition, and consumer perception, and how companies like P&G and Kraft Heinz are adapting strategies, such as promoting cost-saving benefits and offering smaller-sized products, to maintain market share amid changing consumer behavior and economic pressures.

Takeaways

  • πŸ“ˆ Consumer elasticities have held up better than expected year-to-date, despite high inflation.
  • πŸ” Companies anticipate increased price elasticity, meaning demand may fall as prices rise.
  • πŸ’‘ Price elasticity is a measure of how sensitive the quantity demanded of a good is to a change in its price.
  • πŸ›οΈ Elastic products, like perfumes and staples, see demand decrease with price increases, while inelastic products, like groceries and toilet paper, do not.
  • 🏠 Branded household goods have shown inelasticity, with consumers continuing to spend on these items even during economic downturns.
  • πŸ’Ό Companies prefer inelastic products as price increases do not significantly impact demand.
  • πŸ’° Gym memberships are currently inelastic, with price increases not leading to a decrease in membership rates.
  • πŸ›’ There has been a shift in consumer spending from goods to services as the economy recovers from the pandemic.
  • πŸ”‘ Factors affecting elasticity include the necessity of the product, competition, availability of alternatives, and consumer emotions towards the brand.
  • πŸ“‰ Companies like Unilever, Proctor and Gamble, and Kraft Heinz have reported lower volumes, indicating that some products are becoming more elastic as demand decreases with price increases.
  • πŸ›’ Strategies to maintain market share when products become more elastic include promoting cost-saving benefits and offering smaller-sized products at lower prices.

Q & A

  • What is price elasticity and why is it important during periods of high inflation?

    -Price elasticity measures the responsiveness of the quantity demanded of a good to a change in its price. It is important during high inflation because it helps companies understand how sensitive consumer demand is to price changes, which can affect their pricing strategies and revenue.

  • Why have consumer elasticities held up better than expected year-to-date despite high inflation?

    -Consumer elasticities have held up due to various factors, including consumers' continued willingness to spend on certain goods and services, as well as the resilience of certain sectors like travel and experiences post-pandemic.

  • What is the difference between elastic and inelastic products in terms of demand response to price changes?

    -Elastic products are those where demand is significantly affected by price changes; if the price goes up, demand falls. Inelastic products, on the other hand, have demand that is less sensitive to price changes, meaning a price increase does not significantly impact demand.

  • Why do companies prefer their products to be inelastic?

    -Companies prefer inelastic products because it means they can raise prices without significantly affecting demand, allowing them to maintain or increase revenue without losing customers.

  • What factors make a product's demand more elastic or inelastic?

    -Factors affecting elasticity include the necessity of the product, availability of alternatives, consumer perception of the brand, and the price range of the product. Emotional attachment to a brand can also play a role.

  • How has the pandemic affected the elasticity of certain household goods?

    -During the pandemic, branded household goods have proven to be inelastic, as people continued to spend on these items even during economic uncertainty, contrary to past trends where consumers might switch to cheaper alternatives.

  • What is an example of a company that has successfully raised prices without seeing a dip in demand?

    -Planet Fitness is an example of a company that raised the price of its black card membership and did not see an initial dip in the percentage rate of new members signing up.

  • How are companies responding to the shift from goods to services in the economy?

    -Companies are adapting by focusing on services such as travel, experiences, movies, and dining out, as consumers are increasingly spending in these areas following the easing of COVID-19 restrictions.

  • What strategies are companies using to maintain market share as their products become more elastic?

    -Strategies include promoting cost-saving benefits, offering smaller-sized products at lower prices, and leveraging retailers for better shelf space or product presentation to appeal to consumers.

  • How are supply chain disruptions and consumer demand changes expected to impact future price increases for goods?

    -Economists expect that the easing of supply chain disruptions and consumer demand will lead to a slowdown in price increases for goods, as companies may not need to pass on as many costs to consumers.

  • What dilemma are companies facing in deciding whether to raise prices or cut costs?

    -Companies are grappling with the decision of whether to raise prices, potentially affecting demand, or to cut costs, which could involve layoffs or other measures, in order to maintain competitiveness and profitability.

Outlines

00:00

πŸ’° Consumer Elasticity Amidst Inflation

The script discusses the concept of price elasticity in the context of high inflation. Despite rising prices, consumer spending has remained relatively strong, but experts anticipate a slowdown. Price elasticity measures how demand for a product changes with price fluctuations. Companies prefer inelastic products, where demand remains stable despite price increases, such as necessities like groceries. However, during the pandemic, branded household goods have shown inelasticity, with consumers continuing to spend on them. The script also mentions that gym memberships have remained inelastic, with Planet Fitness increasing its membership fees without seeing a drop in demand. Factors affecting elasticity include the necessity of the product, competition, availability of alternatives, and emotional attachment to brands. The elasticity of a product also depends on its price range, with low-cost items being more sensitive to price changes.

05:00

πŸ›’ Strategies for Companies Facing Elasticity Challenges

As inflation continues, companies are grappling with the challenge of maintaining market share as products become more elastic. Some strategies discussed include promoting cost-saving benefits, such as Procter & Gamble's detergent that can be used in cold water, saving on heating costs. Another strategy is offering smaller-sized products at lower prices to attract budget-conscious consumers, although this may result in a higher cost per unit. Companies like Kraft Heinz also offer lower-priced packages with fewer items. Additionally, companies can work with retailers to secure more shelf space or improve product presentation. The script notes that while inflation slowed slightly in August, underlying price pressures suggest it could remain high, prompting industry leaders to monitor the labor market closely. The expectation is that as long as employment remains stable, consumer spending will continue, but recent signs of easing supply chain disruptions and consumer demand may lead to slower price increases for goods.

Mindmap

Keywords

πŸ’‘Price Elasticity

Price elasticity refers to the degree to which the demand for a product changes in response to changes in its price. In the context of the video, it is a critical concept as companies are navigating inflation and trying to understand how price adjustments will affect consumer demand. The video discusses how some products, like branded household goods, have shown inelasticity, while others, like premium detergents, are becoming more elastic as prices rise and consumers look for cheaper alternatives.

πŸ’‘Inflation

Inflation is the rate at which the general level of prices for goods and services is rising, and subsequently, the purchasing power of currency is falling. The video highlights the current period of high inflation and its impact on consumer spending and company pricing strategies. Companies are raising prices due to inflation, which typically would slow consumer spending, but the video notes that consumer spending has held up better than expected year-to-date.

πŸ’‘Consumer Spending

Consumer spending is the amount of money consumers spend on goods and services. The video discusses how consumer spending has held up relatively well despite high inflation, but there is a turning point where it begins to slow down. This is significant as it affects company strategies, especially in terms of pricing and product elasticity.

πŸ’‘Necessities vs. Non-necessities

The video distinguishes between necessities and non-necessities in terms of price elasticity. Necessities, such as groceries and toilet paper, tend to be inelastic, meaning that demand does not significantly decrease even if the price increases. Non-necessities, like perfume and luxury items, are more elastic, with demand falling more noticeably when prices rise. This distinction is crucial for companies to decide their pricing strategies.

πŸ’‘Brand Loyalty

Brand loyalty is the customer's psychological commitment to purchase or use a product or service from one particular company. The video mentions that during the pandemic, branded household goods have proven to be inelastic, indicating that consumers continued to spend on these despite economic challenges, demonstrating a high level of brand loyalty.

πŸ’‘Gym Memberships

Gym memberships are used in the video as an example of inelastic products. Despite price increases, as illustrated by Planet Fitness raising its membership fees, there was no initial dip in the uptake of their premium memberships. This suggests that consumers are willing to continue spending on certain services even as prices rise.

πŸ’‘Price Range

The price range of a product is discussed in the video as a factor affecting its elasticity. Low-cost items are more elastic because a slight price increase can significantly impact consumer decisions, while high-cost items are more inelastic as small price increases are less noticeable to consumers.

πŸ’‘Cost-saving Benefits

Cost-saving benefits are strategies companies use to maintain consumer interest in their products despite price increases. The video gives an example of a laundry detergent that can be used in cold water, which, while more expensive, is marketed as saving consumers money on energy costs, thus making it more cost-effective overall.

πŸ’‘Package Sizes

Package sizes are mentioned as a strategy to appeal to different consumer segments, especially those with budget constraints. The video explains how offering smaller-sized products at lower prices can attract cost-conscious consumers, even though they might end up paying more per unit.

πŸ’‘Retailer Partnerships

Retailer partnerships are highlighted as a strategy for companies to maintain market share. By working with retailers to secure more shelf space or improve product presentation, companies can increase the visibility and attractiveness of their products to consumers.

πŸ’‘Labor Market

The labor market is discussed in the context of its impact on consumer spending. The video suggests that as long as employment remains stable, consumer spending is likely to stay solid, which is a key consideration for companies trying to forecast demand and set prices.

Highlights

Consumer elasticities have largely held up, better than expected year-to-date.

We continue to expect more elasticity.

Price elasticity is a hot topic in earnings calls during periods of high inflation.

Consumer spending has held up relatively well despite the highest inflation in decades.

We're reaching a turning point where consumer spending is beginning to slow.

Price elasticity measures how demand changes when the price changes.

Elastic products are non-necessities, like perfume and staples.

In-elastic products are necessities with few alternatives, such as groceries and toilet paper.

Branded household goods have proven to be in-elastic, especially during the pandemic.

Gym memberships are currently in-elastic, with price increases not affecting membership rates.

There's a shift from goods to the service side of the economy as Covid eases.

Elasticity depends on the necessity of the product, competition, and emotional factors.

Elasticity also depends on the price range of the product.

Executives' views on elasticity influence their pricing decisions.

Companies like Unilever, Proctor and Gamble, and Kraft Heinz reported lower volumes due to higher prices.

Retailers are cutting costs as consumers pull back spending in categories like apparel and home goods.

Sales of premium detergents are declining as consumers shift to cheaper alternatives.

Companies can maintain market share by promoting cost-saving benefits of their products.

Offering smaller-sized products at lower prices can appeal to consumers with less disposable income.

Companies may lean on retailers for more shelf space or better product presentation.

Inflation may run above the Fed's 2% target for some time due to underlying price pressures and wage growth.

The dilemma for companies is whether to raise prices or cut costs in response to changing consumer spending.

Transcripts

play00:00

- [James] Consumer elasticities have largely held up

play00:02

better than expected year-to-date.

play00:04

- [Michele] We continue to expect more elasticity.

play00:07

- [Narrator] Price elasticity is a hot topic

play00:10

in earnings calls during periods of high inflation,

play00:12

like the one we are in now.

play00:13

When inflation is high, companies raise prices

play00:16

and consumer spending usually slows.

play00:19

As you can see here, consumer spending

play00:20

has held up relatively well so far,

play00:22

despite the highest inflation in decades.

play00:25

But experts say we're finally reaching a turning point

play00:27

where consumer spending is beginning to slow.

play00:30

And that's where elasticity comes into play.

play00:32

Here's how price elasticity works

play00:34

and why so many companies are talking about it.

play00:38

- How much does demand for something change

play00:41

when the price changes?

play00:42

When something's elastic,

play00:43

it means if the price goes up, demand falls.

play00:45

That's not a great thing for companies

play00:47

because then they have to worry about that

play00:49

any price increase will really affect demand.

play00:51

- [Narrator] Here's the chief commercial officer

play00:53

of Southwest Airlines talking about this idea

play00:55

in the company's second quarter earnings call.

play00:57

- [Andrew] Leisure travelers have a price elasticity effect

play01:00

where you can't go much higher.

play01:02

- Narrator] What companies want

play01:03

is for their product to be in-elastic

play01:05

meaning a price increase doesn't really impact demand.

play01:08

Elastic products are usually non-necessities,

play01:11

like perfume and staples.

play01:13

In-elastic products are typically things we really need

play01:15

and that don't have many alternatives

play01:17

like groceries and toilet paper.

play01:19

But there are some exceptions.

play01:20

- What has proven in-elastic,

play01:22

particularly around the pandemic

play01:24

has been branded household goods.

play01:28

In past kind of bumpy economic times,

play01:30

people have switched or traded down

play01:32

to cheaper products around the house.

play01:34

A lot of people who really watch the industry

play01:36

have been surprised by how much people are willing

play01:39

to continue to spend on these household basics.

play01:41

- [Narrator] Gym memberships are also in-elastic right now.

play01:44

For example, Planet Fitness raised the price

play01:46

of its black card membership in May

play01:48

bringing the monthly fee for new members

play01:50

up from 22.99 to 24.99.

play01:52

And the company said in August...

play01:54

- [Chris] We haven't seen an initial dip

play01:55

in our black card percentage rate

play01:57

as we did with the past price increases.

play01:59

- Covid has eased up.

play02:01

Everybody's kind of making up for lost time.

play02:03

They're wanting to get out.

play02:04

So they're spending on travel.

play02:05

They're spending on experiences, on movies, on eating out,

play02:09

and it's been a really big shift

play02:11

from goods to the service side of the economy.

play02:14

- [Narrator] Several factors affects products' elasticity.

play02:16

- It's the necessity of the product.

play02:18

So how important is it?

play02:20

You know, what's the competition like?

play02:21

Are there a lot of other options?

play02:22

Some of it's just emotional, you know.

play02:24

Some people really believe a brand is a lot better

play02:28

than another brand.

play02:29

- [Narrator] Elasticity also depends on the price range

play02:31

of the product itself.

play02:32

If it's a low cost item,

play02:34

a slight increase in price matters to consumers.

play02:36

If it's a more expensive item,

play02:38

then a small increase isn't as noticeable.

play02:40

These are examples

play02:41

of what executives consider when they talk about elasticity.

play02:44

- What executives say and think about elasticity

play02:48

matters a lot to consumers

play02:49

because ultimately their assessment

play02:51

of what consumers are willing to pay

play02:54

will drive their decisions on how much to charge.

play02:56

Last year, when CEOS were talking about elasticity,

play02:59

they were more saying, wow, like everything's in-elastic

play03:02

because consumers are just willing to spend.

play03:05

- [Narrator] Now, prices are still going up

play03:07

because of inflation but demand is starting to go down.

play03:10

So certain products are becoming more elastic.

play03:12

Unilever, Proctor and Gamble, and Kraft Heinz

play03:15

each reported lower volumes in their latest quarters

play03:18

meaning people purchase fewer brand items

play03:20

amid higher prices.

play03:21

Many retailers have lowered profit expectations for the year

play03:24

and are cutting costs as consumers are pulling back spending

play03:27

in categories like apparel and home goods.

play03:30

- [Jeff] During the quarter, Macy's brand customers

play03:32

across all income tiers slowed and shifted their spend.

play03:36

- [Narrator] In recent weeks, sales of premium detergents,

play03:38

like Tide, have been on the decline

play03:40

according to industry data.

play03:41

- After all this time

play03:42

of like sticking to this very high-end detergent,

play03:45

consumers are shifting to cheaper detergent.

play03:47

- [Narrator] P&G executives said they believe

play03:49

Americans will keep spending on household products

play03:52

even if inflation and the overall economy worsen.

play03:55

(light music)

play03:56

So how can companies like P and G maintain market share

play03:58

when their products become more elastic?

play04:00

One strategy is to promote the cost saving benefits

play04:03

of their products.

play04:04

- And it'll save you up to $150 a year.

play04:07

- And it's cold.

play04:08

- There's a version of laundry detergent

play04:10

that you can use in cold water.

play04:12

So the detergent isn't less expensive.

play04:14

In fact, it's even more expensive

play04:16

than it was six months ago.

play04:17

But they say, Hey, you know, but the money you're gonna save

play04:20

on not having to heat your water makes this detergent

play04:23

like overall more cost-effective.

play04:25

- [Narrator] Another strategy

play04:26

is to offer smaller-sized products at lower prices

play04:29

to appeal to cash-strapped consumers.

play04:31

- So if you only have $10, you can still get

play04:33

your name brand detergent.

play04:35

And that's something that consumers who don't have

play04:38

as much money do sometimes out of necessity.

play04:40

It also means they're actually paying more

play04:43

for each quantity of the product

play04:45

because the less you buy, the more expensive it is.

play04:47

- [Narrator] A P&G spokeswoman says the company

play04:49

has always offered various package sizes

play04:51

to meet different consumer needs.

play04:53

And those sizes vary by retailer and market.

play04:56

Kraft Heinz takes a similar approach

play04:58

by offering one-dollar Lunchables

play05:00

and lower-priced packages of Kraft Singles cheese

play05:02

with fewer slices.

play05:04

Companies also have the option to lean on retailers

play05:06

to get more shelf space

play05:08

or improve the presentation of their products in the aisle.

play05:11

(light music)

play05:12

While inflation slowed a bit in August,

play05:13

underlying price pressures and wage growth

play05:15

suggest it could run well above the Fed's 2% target

play05:18

for some time, which is why industry leaders

play05:21

are keeping a close eye on the labor market.

play05:23

The idea is that as long as people stay employed,

play05:26

consumer spending will likely remain solid.

play05:28

But supply chain disruptions and consumer demand

play05:31

have both shown signs of easing recently

play05:33

which economists expect will slow price increases for goods.

play05:36

So the dilemma for many companies now

play05:38

is whether to raise prices or cut costs.

play05:41

- When do we start laying off workers

play05:43

so we don't have to raise prices?

play05:45

Depending on the industry, some companies are there,

play05:47

some companies aren't there.

play05:48

So I think figuring out when that happens

play05:50

is where a lot of companies are right now.

play05:53

(light music)

Rate This
β˜…
β˜…
β˜…
β˜…
β˜…

5.0 / 5 (0 votes)

Related Tags
Inflation ImpactConsumer SpendingPrice ElasticityEconomic TrendsLeisure TravelHousehold GoodsBrand LoyaltyProduct PricingMarket StrategyCost-Saving TipsEconomic Analysis