The World's Largest Computer Crash Just Happened...
Summary
TLDRIn this video, the host discusses a widespread issue where numerous companies, including banks and airports, experienced system shutdowns due to a faulty update from CloudStrike, an antivirus software provider. The update, intended to prevent cyber attacks, ironically caused blue screens and system crashes globally, leading to significant financial losses. The host humorously details the situation, explaining the necessary steps to fix the problem and emphasizing the importance of proper update testing to avoid such massive blunders.
Takeaways
- 😅 The speaker started their day early and acknowledges their setup is more janky than usual, hinting at potential audio issues.
- 💻 Initially, the speaker thought Microsoft was hacked, but it turns out it's not a Microsoft issue but rather a problem with an antivirus company's update.
- 🛂 Airports and other places are experiencing widespread shutdowns due to blue screens, leading to a mistaken belief of a massive cyber attack.
- 🔍 The company in question, CloudStrike, provides endpoint detection and response software designed to prevent malware and other attacks.
- 🚫 The issue stems from a faulty update pushed by CloudStrike, which ironically caused systems to crash, not a cyber attack.
- 💡 The speaker suggests that the problem is more about a company making a significant mistake rather than a cyber security breach.
- 🛑 The solution involves booting Windows in safe mode and manually removing specific files related to CloudStrike from the system.
- 🚀 The speaker mentions that if you're using Microsoft BitLocker encryption, the situation could be dire, hinting at severe implications for those users.
- 🌐 The impact of the faulty update is global, affecting businesses from the United States to the Philippines.
- 😅 The speaker ends on a humorous note, suggesting that anyone from CloudStrike involved in the update should run for the hills, acknowledging the severity of the mistake.
Q & A
What was the initial assumption about the cause of the widespread blue screens?
-The initial assumption was that there was a massive cyber attack or that Microsoft got hacked.
What is CloudStrike Falcon and what does it do?
-CloudStrike Falcon is endpoint detection and response software designed to stop breaches via a unified set of cloud-delivered technologies that prevent all types of attacks, including malware.
What was the actual cause of the blue screens in various locations?
-The actual cause was a faulty update pushed by CloudStrike, which ended up breaking systems rather than a cyber attack.
How did CloudStrike describe the issue they encountered?
-CloudStrike described the issue as a problem with a content update for Windows hosts, which impacted some customers.
What was the immediate impact of the faulty update on companies that use CloudStrike software?
-The immediate impact was widespread system crashes, resulting in blue screens and inaccessible computers for employees, causing significant operational disruptions.
What was the recommended fix for the issue caused by the faulty update?
-The recommended fix was to boot Windows in safe mode, navigate to the system32 directory, and delete any drivers related to the faulty CrowdStrike file.
What additional complication arose for users of Microsoft BitLocker encryption?
-For users of Microsoft BitLocker encryption, the faulty update could potentially render their data inaccessible, with the suggestion being as drastic as 'jumping off a bridge' to illustrate the severity.
How did the speaker describe the scale of the impact caused by the faulty update?
-The speaker described the scale of the impact as causing billions of dollars in damages worldwide, affecting companies from different sectors including airlines.
What was the speaker's reaction to the situation as an IT worker?
-The speaker empathized with IT workers, highlighting the immense challenge of having to manually fix each computer in an enterprise network.
What was the speaker's advice for the person at CloudStrike who may have pushed the faulty update?
-The speaker humorously advised the person responsible at CloudStrike to 'run for the goddamn hills,' indicating the seriousness of the mistake.
How did the speaker conclude the video?
-The speaker concluded by apologizing for the suboptimal setup due to being out of town and promised to return to business as usual once back home, hoping no further updates would cause issues.
Outlines
😅 Unintended Consequences of a Cloud Strike Update
The speaker begins by acknowledging the unusual setup of their Zoom meeting, mentioning the early start and the echo in the room. They then dive into the main topic, which is a widespread issue affecting various systems, including banks and airports, causing blue screens and system shutdowns. Initially, the speaker thought it was a hack on Microsoft, but clarifies that it's not a cybersecurity issue. Instead, it's a problem caused by an antivirus company, Cloud Strike, which pushed an update that broke systems. The company's software, Cloud Strike Falcon, is designed to prevent breaches and attacks but ironically caused a massive disruption. The speaker humorously suggests that the situation is so severe that the responsible party might face more than just a simple firing. The summary ends with a reassurance that it's not a security breach but a technical mishap by the antivirus provider.
🛠️ Troubleshooting the Cloud Strike Update Debacle
In this paragraph, the speaker discusses the fix for the issue caused by the Cloud Strike update. They suggest booting Windows in safe mode and manually removing specific files related to the problematic update from the system directory. The speaker also mentions the potential complications for users of Microsoft's BitLocker encryption, implying that the situation could be dire for them. The narrative includes a hypothetical scenario of IT workers having to physically access each computer in a network to apply the fix, painting a picture of a massive, labor-intensive effort. The speaker reflects on the gravity of the situation, emphasizing that it's a company error with significant financial implications. They conclude by expressing sympathy for the individuals at Cloud Strike who may have inadvertently caused the issue and hint at the global scale of the problem, affecting businesses and services worldwide.
Mindmap
Keywords
💡Zoom meeting
💡Blue screen
💡Cloud Strike Falcon
💡Antivirus company
💡Content update
💡Fortune 500 companies
💡IT workers
💡Safe mode
💡System 32
💡Y2K
💡Billions of dollars in damages
Highlights
The speaker started the meeting with a casual tone, acknowledging a less-than-ideal setup due to early morning wake-up and potential audio issues.
Misinterpretation of a widespread issue initially thought to be a hack on Microsoft, but clarified as an unrelated problem.
Description of a scenario where employees and travelers face blue screens, unable to access systems, leading to widespread disruption.
Introduction of Cloud Strike, a company offering endpoint detection and response software to prevent breaches and attacks.
Revelation that the issue was caused by an update from Cloud Strike, not a cyber attack, leading to significant system failures.
Explanation of the impact on large companies like United Airlines and banks, resulting in blue screens and system inaccessibility.
Clarification that the problem was not due to a security breach but a faulty update from an antivirus company.
The speaker humorously dismisses the involvement of 'furries' in the issue, maintaining a light-hearted tone throughout the explanation.
Details on Cloud Strike's acknowledgment of the problem and their efforts to isolate and fix the issue.
Discussion on the potential financial implications, suggesting billions of dollars in damages due to the faulty update.
A personal anecdote about the speaker's recent experience with an airline company, drawing a parallel to the current situation.
Explanation of the steps to fix the issue, including entering Windows in safe mode and deleting specific files.
A warning about the complications for IT workers who must manually fix each computer in an enterprise network.
A mention of VX underground's advice for those using Microsoft BitLocker encryption, suggesting a dire outcome.
Reflection on the gravity of the situation, emphasizing the magnitude of the mistake made by the company.
The speaker's personal take on the situation, expressing sympathy for the intern who may have pushed the faulty update.
Closing remarks with an apology for the setup and a promise to return to regular content once back home.
Transcripts
hello fellow Zoom meeting
friends how's it going ladies and
gentlemen you know I've been up in 6
o'clock in the morning and uh you know
if I sound like janky right now it's
because I have the jankier setup even
more jankier than usual okay I got a
little bit of that room Echo going on uh
but you know who's got an even more
jankier uh setup right now Banks
airports a lot of places are completely
shut down so earlier this morning I I
thought that Microsoft got hacked and
you know whenever there's a bad thing
that happens to Microsoft or Windows
dude I'm like the first guy lined up
ready to take a massive dump on him but
today it's not a Microsoft issue okay
ladies and gentlemen today is an issue
where if you work at an office like this
you probably see blue screens everywhere
okay like literally all the employees
are just sitting around going can't
access the computer it says that I got a
blue screen goes through recovery page
I'm
well if you go to an actual
airport for instance right like the Los
Angeles International Airport if you're
trying to fly today you probably noticed
blue screens everywhere I mean people
think there's a massive hack going on a
big cyber security day but it's not a
cyber security day ladies and gentlemen
the truth is actually far more simpler
than you can imagine okay so I'm going
to show you a company page here real
quick this is cloud strike by the way so
what cloud strike does and I'm going to
let them explain is BIC basically they
have a software called Cloud strike
Falcon and the whole software the whole
point of it okay according to them is to
stop breaches via a unified set of cloud
deliver technologies that prevent all
types of attacks so basically malware
everything else so I want you to kind of
think of your standard antivirus
software you know the stuff you
installed to protect stuff bad for
happening yeah think of that on more
crack okay it's endpoint detection and
response software
so for a lot of these big companies like
United Airlines like your bank you know
basically big Fortune 500 companies they
buy software from cloud strike just so
they can protect themselves and for the
most part everything is pretty good but
pretty good is fine when you're dealing
with actual hackers what if I told you
the antivirus company you pay big money
you hire they pushed a update that ended
up actually breaking every single system
that you had so while people thought was
like a massive Cyber attack eventually
like Falcon like the actual crowd strike
guys basically said yeah we had a
problem with a Content update for
Windows hosts that's like the funniest
way of saying yeah we CA billions of
dollars in Damages probably today around
the world by by pushing a faulty patch
okay that's that's pretty much the
actual gist of it so what they said was
there were some customers impacted by a
defect found in a single content an
update for the windows people okay which
by the way is the largest obvious like
desktop operating system right so if
you're a Mac User like I am right now
I'm using a Macintosh boys it works uh
and I had Cloud strike I'd be fine if I
was on lunix with Cloud strike I'd be
fine so they said it's not a security
incident or a Cyber attack so if you're
wondering whoa all my information got
stolen by furries maybe no I've made a
lot of content on furries lately right
now I can tell you the F suits were not
involved okay maybe the person pushing
the update may have in fact touched a
fur suit maybe but uh in this
situation the the furries are not as
involved as I think they are so you
don't have to worry about your
information being stolen or anything so
what they said was they actually found
out the issue and they isolated it and
they even deployed the fix for it right
but I just want to again reiterate this
is the antivirus company you
hired you don't have to worry about
people hacking you have to worry about
the actual company pushing a shitty
update that crashed tons of computers
around the world just now caused
billions of dollars in Damages imagine
if you're an airline company right like
actually it's kind of a good thing like
the airline company basically bent me
over two days ago when I was trying to
get to Texas like where I am right now
is is at Caleb's house right we're
actually doing videos together so uh me
and a whole bunch of other YouTubers
wendon and Tom uh Brandon Buckingham
we're we're about to like you know do a
destruction derby with actual cars right
now but I flew out here like 2 days ago
the airline company tried bending me
over and me in the ass today
they're getting in the ass and
we're getting in the ass by proxy
too so that's just one example right but
any company that's kind of using the
software and you know you wake up and
you realize you're getting blue screens
and everything is crashed and there's
you know an issue going on the problem
is it's just far simpler than imaginable
somebody pushed a bad update and whether
you know they had a testing grid for the
bad update like maybe they should have
tested it like Canary tested it before
they even decide to push it out for the
world I'm wondering why that didn't
happen I mean mistakes do occur but a
mistake of this
magnitude somebody's not just getting
fired they're getting killed so
anyways you might be wondering mudo what
is the actual fix to this okay so
according to a few people in in the loop
that are actually dealing with fixing
this the the fix right now is to go to
Windows in safe mode okay that's when
you basically load up windows with
everything disabled to the point that
you're just loading up what you have to
to get it to work and at that point you
go to the C directory your windows
directory system 32 and before you think
oh you got to delete all that no you got
to drivers crowd strike and you
basically delete anything with the file
C-
00000000 291 uh and asterisk dosis so in
fact every single host in your actual
Enterprise Network at your company which
also means you know workers who are
remotely operating you got to remove off
that okay and according to our friends
at VX underground if you're using
Microsoft bit Locker
encryption you might as well jump off a
Bridge okay that's pretty much
all you can do there are some fixes like
some people brought this like 15 St you
know stage fix and the thing about it is
right like going back to one of the
clips I showed you with like all the
employees sitting down you know
basically looking at a blue screen
together if you're like an IT worker
imagine you know instead of being able
to do any of this remotely now you got
to go to every single computer
in your like Enterprise Network and
basically do this one by one so it's a
massively insane fix you know it's kind
of like y 2K like you know when people
complain about like every computer
getting shut down yeah you're kind of
living through a historical moment in a
way too you got to experience a little
bit of what y 2K would be like so yeah
it's a pretty massive issue and it's one
of those things where like you know I
kind of wanted to really understand the
gravitas of the situation like and the
best part about any of this is like it
all comes down to you know a
company making a very well a very
egregious mistake but you know obviously
it's not like you know some crazy you
know world government or some hacking
group ended up actually getting billions
upon billions of people's personal
information out of nowhere uh or you
know they they they were the ones that
sent out this update that crashed
everyone so yeah it really does seem
like obviously it is the company taking
the massive L and this massive L
involved again billions of dollars I
would say in losses because this is a
worldwide thing it's not just you know
something that happened in one city or
one country no this is going all the way
from the United States to the the
Philippines for crying out loud
but yeah uh I wanted to talk about it
because you know I've been up since 6:00
a.m. uh I I saw I saw a little bit of
murmurs I I saw some airports go down
with like the blue screen to death and
then one airport after the other O So if
you're somebody that works at Cloud
start if you're the intern today that
like you know you know accidentally you
know pushed this update without
realizing I'd say run for the goddamn
Hills but anyways ladies and gentlemen
yeah this is why today a whole bunch of
things are down are you at the airport
maybe watching this video yeah this is
exactly why your Airport's having a
ition fit right now but yeah I
apologize for kind of the setup right
now I don't expect historical events to
be taking place when I'm out of town and
and on the road but uh they do and
usually when that happens I have to film
Pretty Dirty like this but I'll be back
home probably Sunday night and then
we'll get back to business as usual you
know provided hopefully no update
happened Sunday and I'm stuck in an
airport I'm just going to end the video
off right here if you like what you saw
please like comment and subscribe
dislike if dislike it I amen out
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