"지금 BMW 대응이 어이가 없습니다." l 믿고 구매했는데...진짜 화납니다! 도와주세요~

Summary

A man bought a used BMW X6 two years ago. When trading it in, appraisers said the front passenger door had been replaced due to an accident, but he insists it has never been in an accident. BMW denies it too. He took it to a BMW service center and they admitted the door color doesn't match, confirming it was replaced. But BMW headquarters keeps denying responsibility and blaming the local dealer. The man is frustrated and threatening legal action unless BMW takes accountability and compensates him reasonably.

Takeaways

• 😕 The customer bought a used BMW X6, but during resale found issues with the front passenger door.
• 😟 Upon inspection, the door seems to have been replaced and repainted improperly.
• 🤨 BMW dealership claims the car has never been in an accident or had repairs.
• 😠 The customer is frustrated with the runaround from BMW headquarters and dealership.
• 😡 The dealership admitted the door is mismatched but won't take responsibility.
• 😤 The customer had the car inspected and mechanic confirmed the door has been replaced.
• 😖 BMW head office keeps deflecting blame and not addressing the issue.
• 😣 The customer has tried negotiating but BMW is non-responsive.
• 😩 The customer may have to take legal action against BMW.
• 😫 He hopes raising awareness of the issue will lead to a resolution.

Q & A

What car model is the man trying to purchase?

It seems he was trying to purchase a BMW X6.

What color car was he wanting to buy originally?

He originally wanted to buy a white BMW X6.

What issue arose with the car he ended up purchasing?

There seems to have been an issue with the door and paint color not matching, indicating potential prior damage or repair.

Who does the man think should take responsibility for this issue?

He believes the BMW Korea headquarters should take responsibility.

What resolution is the man seeking?

He seems to want BMW to admit fault and provide some compensation.