The touch of a goldsmith's hand in a narrow alley - Pekerjaan Indo : Eps 59

Summary

Jajat Sudrajat, known as Mr. Ajat, is a skilled jewelry maker with a deep passion for his craft, which he has been perfecting since he was 18. His journey began working with his uncle and has evolved into a successful business in Jakarta. Mr. Ajat specializes in creating custom jewelry, including rings and necklaces, with a strong focus on quality and customer satisfaction. He works with clients both locally and from distant areas, ensuring that no materials are wasted and that every piece meets high standards. Despite the challenges of his work, he aims to meet targets of 80% quality or higher to satisfy his customers.

Takeaways

• 😀 The speaker, Mr. Ajat, has been working in the jewelry business since he was 18 years old.
• 😀 He learned the craft of jewelry making by working with his uncle, and it has evolved into his business in Jakarta.
• 😀 The business involves creating custom jewelry, including rings and necklaces, based on customer designs or models.
• 😀 Mr. Ajat utilizes Google Maps to find locations, demonstrating a modern approach to business management and customer service.
• 😀 The process of making jewelry is time-consuming, with some designs taking up to several hours or even a full day to perfect.
• 😀 Mr. Ajat receives orders from various locations, including Bekasi, Tangerang, Mampang, and even distant areas like Surabaya.
• 😀 He prioritizes quality in his work and ensures that no material goes to waste, even melting down excess gold for future use.
• 😀 Maintaining high quality is essential, as poor work can lead to losing customers and a tarnished reputation.
• 😀 Customers are expected to have a target for their jewelry, with work deemed successful if it meets or exceeds 80% of the desired result.
• 😀 Mr. Ajat's work varies in difficulty, with pricing and timelines adjusted based on the complexity of the designs.
• 😀 The business receives a mix of local and out-of-town clients, with some orders coming from areas outside Jakarta, like Surabaya.

Q & A

How did Mr. Ajat get started in jewelry making?

Mr. Ajat started learning jewelry making at the age of 18. He was taught by his uncle and learned through hands-on experience, eventually turning it into a full-fledged business.

What types of jewelry does Mr. Ajat specialize in?

Mr. Ajat specializes in making rings, necklaces, and other custom jewelry pieces for his clients.

Where is Mr. Ajat's business located?

Mr. Ajat's jewelry business is located in Jakarta, and he also receives clients from other cities such as Bekasi, Tangerang, Mampang, and Surabaya.

What is the typical time frame for creating a piece of jewelry?

The time required to create a piece of jewelry can vary. For simpler designs, it may take 2 to 3 hours, while more complex pieces, especially those requiring detailed finishes like chrome plating, can take an entire day.

How does Mr. Ajat ensure the quality of his jewelry?

Mr. Ajat ensures the quality of his jewelry by maintaining a high standard of craftsmanship. He emphasizes that if the quality is poor, customers will not return, so he aims to meet an 80% satisfaction rate as a target for every piece.

How does Mr. Ajat handle leftover materials like gold?

Any leftover gold from his jewelry creations is melted down and reused. This process ensures that nothing is wasted, and the gold can be merged back into new pieces.

Who are Mr. Ajat's typical customers?

Mr. Ajat's customers are both local and from other cities in Indonesia. He frequently works with stores, as well as individual clients who come to him with custom jewelry requests.

What factors influence the pricing of Mr. Ajat's jewelry?

Pricing is influenced by the difficulty of the work. More intricate or challenging designs require more time and effort, which results in higher prices.

Does Mr. Ajat accept custom designs from customers?

Yes, Mr. Ajat works closely with clients to create custom jewelry pieces. Customers often bring in models or photos of the designs they want, and Mr. Ajat will follow these examples to craft the pieces.

What is Mr. Ajat's approach to customer satisfaction?

Mr. Ajat’s approach is to ensure high-quality work that meets at least 80% of his customers' expectations. He strives to create pieces that are not only well-crafted but also deliver on the client’s specific desires, ensuring their satisfaction.