Definisi Knowledge Management dan Siklusnya
Summary
TLDRThe script discusses knowledge management as a strategy to deliver the right knowledge at the right time to the right people, enhancing company performance through shared knowledge, culture change, and innovation. It emphasizes the importance of providing relevant knowledge to employees and avoiding wasted time and resources. The concept is likened to an art form, transforming information into enduring value for organizational members. The script also outlines various models for the knowledge management cycle, including acquisition, storage, distribution, and presentation, highlighting the need for a systematic approach to create and utilize knowledge effectively within an organization.
Takeaways
- 📚 Knowledge management is defined as a strategy for acquiring the right knowledge, at the right time, to the right people, to improve company performance.
- 🕒 The right knowledge provided at the right time is crucial; otherwise, it becomes useless, highlighting the importance of timely information.
- 🔍 Knowledge management aims to transform information into actionable insights, thereby enhancing decision-making and fostering innovation within an organization.
- 💡 It is an art of converting intellectual assets into enduring value for the organization's members, focusing on the reuse of intellectual capital.
- 🛠️ The process involves identifying, creating, storing, sharing, and applying knowledge, which is essential for organizational productivity.
- 🏢 According to Brian Duhon, knowledge management includes activities like identifying corporate information assets, collecting, evaluating, using, and distributing them.
- 🌐 Alain Frost views knowledge assets as processes, initiatives, strategies, and systems that systematically create value and meet the tactical and strategic needs of a company.
- 🔄 The knowledge management cycle, as described by Karl M. Wiig, involves transforming information into knowledge through acquisition, storage, distribution, and presentation.
- 📈 The MAKE array model by Wiig includes learning, validation, acquisition, integration, and completion as key stages in the knowledge management process.
- 📊 The Wiig model emphasizes the importance of context, credibility, accuracy, timeliness, relevance, cost, control, and exclusivity in the acquisition and refinement of knowledge.
Q & A
What is the definition of knowledge management according to the transcript?
-Knowledge management is defined as a strategy for obtaining the right knowledge, at the right time, to the right people, and helping them to share and process information into actionable insights that enhance performance, encourage a culture of shared knowledge, and increase innovation and competitive advantage.
Why is it important to provide knowledge that matches the needs of employees?
-Providing knowledge that matches the needs of employees ensures that the information is relevant and useful, preventing wasted time and resources. It is crucial for effective decision-making and fostering a productive work environment.
What does the transcript suggest is the role of knowledge in enhancing a company's performance?
-The transcript suggests that knowledge, when properly managed and applied, can transform into enduring value for the organization, leading to better decision-making, innovation, and overall improved performance.
How does the transcript describe the transformation of information into actionable knowledge?
-The transcript describes the transformation of information into actionable knowledge as an art of converting information and intellectual assets into enduring value, which involves identifying, creating, storing, sharing, and applying knowledge effectively.
What are the key activities involved in knowledge management according to Brian Duhon's writing mentioned in the transcript?
-According to Brian Duhon, key activities in knowledge management include identifying, collecting, evaluating, using, and distributing information assets in the form of databases, documents, policies, procedures, skills, and learning experiences within a company.
What is the significance of the knowledge management cycle as described in the transcript?
-The knowledge management cycle is significant as it outlines the process of transforming information into knowledge, explaining how knowledge is captured, processed, and distributed within an organization, which is essential for effective knowledge utilization.
What are the four common models used in the knowledge management cycle as mentioned in the transcript?
-The four common models used in the knowledge management cycle mentioned in the transcript are the Zack, Buzan, Williams, MAKE, and WIG models.
How does the transcript define the acquisition phase in the knowledge management cycle?
-The acquisition phase in the knowledge management cycle is defined as the process of obtaining information by considering its scope, credibility, accuracy, timeliness, relevance, cost, control, and exclusivity.
What are the different forms of storage mentioned for knowledge in the transcript?
-The transcript mentions both physical forms, such as file holders and information records, and digital forms, such as databases and knowledge management software, as different forms of storage for knowledge.
How does the transcript discuss the distribution of knowledge within an organization?
-The transcript discusses the distribution of knowledge as involving various media such as fax, print, email, etc., and also considers timing, frequency, form, language, and other factors to ensure effective communication of knowledge within the organization.
What does the transcript suggest is the final step in the knowledge management cycle and its importance?
-The final step in the knowledge management cycle mentioned in the transcript is presentation and evaluation of the value delivered. It is important to assess whether the users have enough context to utilize the content effectively, as failure to deliver value can hinder the organization's performance.
Outlines
📚 Knowledge Management Strategies
The first paragraph introduces the concept of knowledge management (KM) as a strategy to obtain the right knowledge at the right time for the right people, facilitating the sharing and processing of information into actionable insights to enhance company performance. It emphasizes the importance of providing knowledge that aligns with employee needs and the potential waste of unneeded or misdirected information. The paragraph also touches on the transformation of information into enduring value for the organization, the development of intellectual capital, and the creation of an environment conducive to innovation. It mentions various authors' perspectives on KM, including Aidzin's view on productivity organization, Brian Duhon's focus on identifying and managing company information assets, and Alam Frost's approach to systematic value creation and meeting strategic and tactical needs through processes, initiatives, and systems.
🔄 The Knowledge Management Cycle
The second paragraph delves into the knowledge management cycle, detailing the stages of acquisition, compilation, transformation, and application. It discusses the process of acquiring information by considering its scope, credibility, accuracy, timeliness, relevance, cost, control, and exclusivity. The paragraph also covers the storage of information, which can be physical or digital, and the distribution methods, including print, email, and others, with an emphasis on timing, frequency, and language. Lastly, it addresses the presentation and performance evaluation of the knowledge delivered, questioning whether the user has sufficient context to utilize the content effectively and considering the failure to deliver value as a key point of evaluation.
Mindmap
Keywords
💡Knowledge Management
💡Information
💡Actionable Knowledge
💡Innovation
💡Competitive Advantage
💡Intellectual Capital
💡Knowledge Cycle
💡Acquisition
💡Storage
💡Distribution
💡Presentation
Highlights
Knowledge management is defined as a strategy for obtaining the right knowledge at the right time to the right people.
It helps transform information into actionable insights to enhance company performance.
Knowledge management encourages a culture of sharing and innovation for higher competitive advantage.
Providing knowledge that meets employees' needs is crucial for effective knowledge management.
Unnecessary or misallocated knowledge can lead to wasted resources and time.
Management must ensure the timely delivery of knowledge to prevent it from becoming obsolete.
Knowledge management is an art of transforming information and intellectual assets into enduring value.
The goal is to develop the reuse of intellectual capital to produce better decision-making.
Productivity in an organization involves identifying, creating, storing, sharing, and applying knowledge.
Knowledge management involves identifying, collecting, evaluating, using, and distributing company information assets.
A systematic approach to creating value and meeting tactical and strategic needs of the company is essential.
The system includes storage, measurement, distribution, updating, and creation of knowledge.
Knowledge management can be differentiated based on its orientation towards outcomes, processes, and technology.
The management cycle is a process of transforming information into knowledge within an organization.
There are four common models used in knowledge management: Zack, Buzan, Williams, and Kleys.
The cycle of knowledge management includes acquisition, refinement, storage, distribution, and presentation.
Acquisition involves obtaining information with consideration of scope, credibility, accuracy, timeliness, relevance, cost, and exclusivity.
Refinement can be physical migration from one medium to another or logical restructuring.
Storage can be in the form of physical file holders or digital databases.
Distribution involves not only the media but also the timing, frequency, form, and language.
Presentation is about evaluating the performance and value delivery of the content to the users.
Transcripts
Hai definisi tata kelola pengetahuan
atau nolets manajemen yaitu strategi
dalam mendapatkan pengetahuan yang tepat
pada saat yang tepat ke orang yang tepat
dan membantu orang untuk berbagi dan
mengolah informasi menjadi sebuah aksi
yang akan meningkatkan kinerja
perusahaan demi pengetahuan bersama
merangsang perubahan budaya peningkatan
kinerja tingkat inovasi lebih tinggi dan
keunggulan kompetitif perusahaan harus
menyediakan pengetahuan yang benar-benar
sesuai dengan kebutuhan karyawannya
sebaik apapun sebuah pengetahuan atau
Rich chigga konten yang tidak dibutuhkan
atau diperuntukkan bagi orang yang tidak
tepat informasi yang didapat akan
sia-sia
atau percuma yang tidak kalah penting
adalah waktu informasi tidak akan
menjadi pengetahuan atau nulis jika
waktunya tidak tepat oleh manajemen
menurut stand Garfield Apa itu nulis
manajemen lucu manajemen atau tata
kelola pengetahuan adalah sebuah seni
dalam mentransformasi informasi dan Aset
intelektual menjadi sebuah injuring
value atau nilai Abadi dari anggota
organisasi atau karyawan perusahaan
tujuannya adalah membantu mengembangkan
penggunaan kembali modal intelektual
atau collection Capital menghasilkan
pengambilan keputusan yang lebih baik
dan menciptakan kondisi yang tepat bagi
tumbuhnya inovasi secara singkat tata
kelola pengetahuan adalah bagaimana kita
mendayagunakan people proses teknologi
untuk menyalurkan Ali
pengetahuan dengan pengetahuan waktu dan
orang yang tepat agar bisa bekerja lebih
efektif dan efisien kea menurut aidzin
productivity organization adalah
aktivitas dalam mengidentifikasi
menciptakan menyimpan membagi dan
mengaplikasikan pengetahuan lalu menurut
Brian duhon nulis manajemen adalah
aktivitas dalam mengidentifikasi aset
informasi perusahaan mengumpulkan
mengevaluasi menggunakan dan
mendistribusikan dalam bentuk database
dokumen kebijakan prosedur keahlian
pengalaman pembelajaran untuk disimpan
dipelajari dan digunakan kembali didalam
perusahaan
Hai Bagaimana menurut alam Frost aset
pengetahuan yang terdiri dari proses
inisiatif strategi dan sistem dimana
cara sistematis untuk menciptakan nilai
dan memenuhi kebutuhan taktis dan
strategis perusahaan didalam sistem
terdiri dari penyimpanan pengukuran
distribusi update dan penciptaan
pengetahuan menurut Benjamin VR dalam
bukunya nulis manajemen oleh intensif
organizations menyatakan definisi nulis
manajemen dapat dibedakan berdasarkan
orientasinya yang terdapat dalam
orientasi hasil adalah bagaimana
memiliki pengetahuan pada tempat yang
tepat waktu yang tepat dan format yang
tepat yang termasuk dalam orientasi
proses adalah manajemen sistematis dan
proses dimana pengetahuan diidentifikasi
diciptakan dikumpulkan dibagikan dan
diaplikasikan lalu yang
di dalam orientasi teknologi adalah
bisnis intelijen collaboration search
engine dan intelijen Agents lalu kita
masuk kepada Kyle atau siklus dari 0ac
manajemen mulai management cycle adalah
sebuah proses mentransformasi informasi
menjadi pengetahuan siklus ini juga
menjelaskan Bagaimana pengetahuan
ditangkap diproses dan didistribusi
didalam organisasi atau perusahaan ada
empat model yang paling umum digunakan
yaitu dari main Zack buka which an
Williams make array dan wig kyles disini
kita bisa lihat tabel yang bersihkan
siklus dari nulis manajemen colorized
yang pertama adalah akuisisi yang kedua
repayment lalu disetor disimpan lalu
distribution dan presentation kalau dari
buka Which aims get you seller
contribute
Hai enace dari week Creation sourcing
compilation transformation and
application lalu dari make array adalah
learning validation akuisisi on
integration and completion Berikut ini
akan kita tampilkan tahapan cycle dari
Mayer NZ yang pertama adalah tahap
akuisisi yaitu memperoleh informasi
dengan memperhatikan ruang lingkup
Seberapa luas dan seberapa dalam
kredibilitas akurasi jangka waktu
relevansi biaya pengendalian dan
eksklusivitas yang keluarlah perbaikan
ulang atau refinement bisa secara fisik
migrasi dari satu media ke media lain
atau logical seperti restrukturisasi
rela beling indexing dan integrating
berikutnya adalah penyimpanan tato
nyimpan ini bisa berbentuk fisik
misalnya file holders informasi catat
atau digital database lucu management
software dan lain-lain lalu berikutnya
lah distribusi Apakah itu berbentuk fex
cetak email dan lain-lain bukan hanya
tentang medianya tetapi juga tentang
timing frekuensi form bahasa dan
lain-lain yang terakhirlah presentasi
kinerja dari value edit kita evaluasi
misalnya Apakah user memiliki konteks
yang cukup untuk bisa menggunakan konten
tertentu jika tidak kwiggle telah gagal
dalam mendeliver value kepada karyawan
dan tentunya kepada
perusahaan-perusahaan
[Musik]
j&t
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