32 Tutorial Request Kartu Nama 1

Summary

This script outlines the process for requesting name cards on myssc.pertamina.com. It details the steps to log in, navigate to the 'General Services' category, and select 'Request Name Card'. The service caters to operational office activities and requires filling out a request form with contact numbers, building names, and descriptions. The script differentiates between requests for oneself and for others, guiding users through inputting employee numbers and additional information. It also covers how to upload an Excel template for multiple requests and attach it to the form. Finally, it explains how to submit the request, check the ticket status, and options for re-requesting or canceling.

Takeaways

• 🔑 Start by logging into myssc.pertamina.com with your username and password to request a name card.
• 📂 Navigate to 'Browse Categories' and select 'General Services' to find the 'Request Name Card' option.
• 📝 For requesting a name card, click 'Request Now' and follow the service requirements for operational office support activities.
• 👤 If the request is made on behalf of someone else, use the 'Change' feature to select the relevant PWTT name.
• 📋 Fill out the request form with contact number, building name, and a brief description of the request.
• 🤝 If the request is for oneself, fill in the employee number and additional contact information automatically populates.
• 👥 For requests not for oneself, choose between 'One person' or 'More than one person' based on the number of cards needed.
• 💼 If requesting for multiple people, download and fill out the provided Excel template with employee names and attach it.
• 🔖 After filling out the form, click 'Submit Request' and then 'Done' to finalize the request.
• 🔍 To check the status of the request, go to 'My Activity', select 'Request', and search for the ticket number or service name.
• ♻️ If changes are needed or additional requests are to be made, use 'Request Again' or 'Cancel Request' options accordingly.

Q & A

What is the first step to request a name card on myssc.pertamina.com?

The first step is to log in to myssc.pertamina.com using your username and password.

Which menu option should be selected to request a name card on the Pertamina system?

After logging in, select the 'Browse Categories' menu and then choose 'General Services' followed by 'Request Name Card'.

What does the name card service include according to the script?

The name card service includes the provision of name cards for operational office activities with specific terms and conditions.

What is the next step after selecting 'Request Name Card'?

After selecting 'Request Name Card', the user should click on 'Request Now' to proceed with the request.

How should a non-PWTT or TKJP user request a name card service?

A non-PWTT or TKJP user should use the 'Change' feature and select an existing PWTT name from the 'On Behalf' function before clicking 'Request Now'.

What information is required in the request summary form for a name card request?

The request summary form requires the requester's contact number, building name, and a brief description of the request.

What additional information is needed if the name card is requested for oneself?

If the name card is for oneself, the requester must fill in their employee number, which will automatically populate related information, and then re-enter their contact number, extension or FA, and office address.

What are the options if the name card request is not for oneself?

If the request is not for oneself, the user can choose between 'One Person' or 'More than One Person'. If 'One Person' is selected, the employee number of the person making the request should be filled in, and other fields will be auto-populated.

How does one handle a request for more than one person's name cards?

For requests involving more than one person, the user should download the Excel template provided in the 'URL Template' field, fill it with the names of the employees requesting the name cards, and then attach the filled Excel file.

What should be done after filling out the request form?

After filling out the request form, the user should click 'Submit Request' and then 'Done' to complete the request process.

How can one check the status of their name card request?

To check the status of a name card request, go to 'My Activity', click on 'Request', search for the ticket number or service name, and click on 'Request Details' to view the status and details of the ticket.

What should a user do if they need to make another request or cancel the current one?

If a user needs to make another request, they can click 'Request Again' to bring up the previous request information. To cancel a request, they should click 'Cancel Request'.