Functions of Communication | Grade 11 or 12 Oral Communication | Functions of Communication Examples
Summary
TLDRThis video script delves into the multifaceted role of communication in our lives, highlighting its five key functions: regulation/control, social interaction, motivation, information dissemination, and emotional expression. It illustrates how communication is strategically used to influence behavior, maintain relationships, inspire individuals, convey knowledge, and express emotions, emphasizing its integral role in our social and personal existence.
Takeaways
- 🗣️ Communication is not just theoretical but has real-life applications integrated into all aspects of our lives.
- 📉 Control through communication is used strategically by various authority figures to influence behavior and achieve goals.
- 🎁 Compliance gaining involves positive tactics like offering rewards and negative ones like threatening punishment.
- 🤝 Social interaction is facilitated by communication, which helps in developing, maintaining, and even ending relationships.
- 👥 Non-verbal cues and verbal conversations are essential for relationship development and maintenance.
- 🚀 Motivation is a key function of communication, encouraging individuals to aspire and achieve more in life.
- 💡 Information dissemination is the process of transferring knowledge or ideas to an audience, often via traditional or social media.
- 🎭 Emotional expression through communication is crucial for empathy and understanding, despite cultural and social norms.
- 😢 The expression of emotions can be complex due to varying social norms and expectations based on age, gender, and cultural identity.
- 🤔 Listeners may struggle with receiving and processing others' emotions, especially when it comes to negative emotions like anger.
- 🔑 Communication is fundamental to human existence and survival, serving as the key to regulation, socializing, sharing, motivation, and emotional expression.
Q & A
What are the five functions of communication highlighted in the script?
-The five functions of communication highlighted are regulation or control, social interaction, motivation, information, and emotional expression.
How can communication be used for control behavior?
-Communication can be used for control behavior by strategically influencing others to accomplish goals and meet needs, often through compliance gaining tactics such as offering rewards, threatening punishment, using expertise, seeking compliance through liking, calling in past favors, and underscoring esteem.
What is the difference between compliance gaining and coercion?
-Compliance gaining is aimed at getting people to do something or act in a particular way positively, often through rewards or positive reinforcement. Coercion, on the other hand, involves forcing or manipulating people into doing what you want through negative means such as threats.
How does communication facilitate social interaction?
-Communication allows individuals to maintain social bonds and interpersonal relationships. It provides tools to develop, maintain, and even end relationships through non-verbal and verbal cues, self-disclosure, and mutual understanding.
What role does communication play in motivation?
-Communication can motivate or encourage people to live better, aspire higher, and achieve more. It can power up preferences, desires, needs, wants, decisions, goals, and strengths through inspirational speaking or advice.
How is information dissemination an important function of communication?
-Information dissemination is the process by which facts are distributed to an audience for knowledge or awareness. It can be done through traditional media like phones, television, and print publications, as well as social media platforms like text messages, blogs, and online news outlets.
Why is emotional expression considered a difficult part of verbal communication?
-Emotional expression is difficult because there are many social norms about how, why, when, and to whom we express our emotions. These norms vary based on cultural identities and characteristics such as nationality, age, and gender.
What are some examples of compliance gaining tactics shown in the script?
-Examples of compliance gaining tactics in the script include offering rewards, threatening punishment, using expertise, seeking compliance through liking, calling in past favors, and underscoring esteem.
How does the script illustrate the use of communication in ending relationships?
-The script illustrates the use of communication in ending relationships by showing how avoiding communication, verbally criticizing someone, or explicitly stating the end of a relationship can communicate deteriorating commitment.
What are some examples of traditional media and social media mentioned in the script?
-Traditional media mentioned include phones, television, oral communication, and print publications. Social media examples include text messages, blogs, vlogs, personal or business accounts or pages, and other online news outlets.
How does the script emphasize the importance of communication in our lives?
-The script emphasizes the importance of communication as fundamental to our existence and survival. It highlights that communication is key in regulating behavior, socializing, sharing information, motivating others, and expressing emotions.
Outlines
🗣️ Functions of Communication
This paragraph introduces the multifaceted roles of communication in daily life, emphasizing that it is more than an abstract concept but an integral part of various activities. It outlines five key functions: regulation or control, social interaction, motivation, information dissemination, and emotional expression. The paragraph delves into the first function, control, explaining how communication is strategically used by various individuals such as politicians, parents, and teachers to influence behavior and achieve goals. It also discusses different tactics for compliance gaining, such as offering rewards, threatening punishment, leveraging expertise, and appealing to emotions or altruism, while distinguishing it from coercion.
🤝 Social Interaction Through Communication
The second paragraph focuses on the role of communication in social interaction, highlighting its importance in maintaining and developing interpersonal relationships. It uses a conversation from a video to illustrate how individuals use verbal and non-verbal cues to initiate and maintain relationships. The paragraph explains the process of self-disclosure that leads to relationship formation and the need for ongoing maintenance of these relationships, regardless of their closeness or intimacy. It also touches on how communication, or the lack thereof, can be used to end relationships, emphasizing the universal need for relational maintenance.
Mindmap
Keywords
💡Communication
💡Regulation or Control
💡Social Interaction
💡Motivation
💡Information
💡Emotional Expression
💡Compliance Gaining
💡Self-Disclosure
💡Traditional Media
💡Social Media
💡Cultural Identities
Highlights
Communication is functionally integrated into all parts of our lives, not just an abstract concept or school requirement.
Five key functions of communication are identified: regulation/control, social interaction, motivation, information, and emotional expression.
Communication is used strategically to control behavior, influencing others to accomplish goals and meet needs.
Compliance gaining is differentiated from coercion, focusing on positive or negative outcomes to influence behavior.
Tactics for compliance gaining include offering rewards, threatening punishment, using expertise, and leveraging liking and debt.
Altruism and esteem are also used to gain compliance, appealing to one's desire to do good or be respected.
Social interaction through communication helps maintain and develop interpersonal relationships.
Non-verbal and verbal communication are essential tools for assessing interest and starting conversations to build relationships.
Relationships require maintenance, with communication being key to fulfilling relational needs.
Communication can also be used to end relationships, through avoidance, criticism, or explicit statements.
Motivation through communication encourages people to aspire and achieve, regardless of personal attributes.
Inspirational speaking and advice serve as forms of motivational communication, influencing preferences, desires, and goals.
Information dissemination is the process of transferring knowledge or ideas to an audience.
Traditional media and social media are the two general forms of information dissemination in today's society.
Emotional expression through communication is crucial for empathizing with others, despite social norms and cultural differences.
Cultural identities and characteristics such as age and gender influence how emotions are expressed and received.
Anger expression can be particularly challenging due to its potential threat to face and self-esteem.
Communication is fundamental to existence and survival, playing a key role in regulating behavior, socializing, sharing information, motivating, and expressing emotions.
Transcripts
communication has real functions and
when i say real i mean that
communication is not just some abstract
theory or vocabulary or required
activity at school communication is
functionally integrated into all parts
of our lives
in this video we are highlighting five
functions of communication
regulation or control
social interaction
motivation
information
and emotional expression
let's go first control communication
functions to control behavior we often
use communication strategically
politicians parents bosses teachers
doctors and even friends use
communication to influence others in
order to accomplish goals and meet needs
let's take a look at this video from
quipper
andy
yes mom
it's already nine in the evening where
have you been
well
i went to ben's house and um
[Music]
yeah
we were working on a project
and after we fell asleep
i didn't realize the time
i will call ben's mother to see if that
is true
change your clothes and eat dinner i
left some food for you
okay mom
we have this so called compliance
gaining or communication aimed at
getting people to do something or act in
a particular way
but do take note that compliance gaining
is different
from coercion which is the act of
forcing or manipulating people into
doing what you want there are common
tactics used for compliance gaining we
offer rewards we seek compliance in a
positive way by promising returns
rewards or generally positive outcomes
with threatened punishment here we see
compliance in a negative way by
threatening negative consequences such
as loss of privileges grounding or legal
action we use expertise we see
compliance by implying that one person
knows better than the other based on
experience age education position or
intelligence we also seek compliance by
liking we act friendly and helpful to
get the other person into a good mood
before asking them to do something are
you guys guilty about this we use debt
we seek compliance by calling in past
favors and indicating that one person
owes the other
well there we bank on altruism this is
seeking compliance by claiming that one
person only wants what is best for the
other and they are looking out for the
other person's best interests lastly we
underscore esteem we see compliance by
claiming that other people will think
more highly of the person if they comply
or think less of the person if they
don't second social interaction
communication allows individuals to
maintain social bonds and interpersonal
relationships it gives us tools through
which to develop maintain and yes even
end relationships here's another video
from quipper
hey andy it's dina oh hello dina what's
up
oh i was wondering if you are free this
weekend let's have a get together before
the christmas break
i thought that before some of us go home
to the provinces we should at least hang
out
i have already invited ellen and ben
that sounds wonderful i would love to
i would have to ask permission from my
mom though
that's mine
let me know right away okay bye
thanks dina bye
in order to develop a relationship we
may use non-verbal communication to
assess whether someone is interested in
talking to us or not then use verbal
communication to strike up a
conversation you guys know how it works
then through the mutual process of
self-disclosure a relationship forms
over time once formed we need to
maintain a relationship although our
relationships vary in terms of closeness
and intimacy all individuals have
relational needs and all relationships
require maintenance right finally
communication or the lack of it helps us
end relationships we must communicate
our deteriorating commitment to our
relationship by avoiding communication
with someone
verbally criticizing them or explicitly
ending a relationship
third motivation communication motivates
or encourages people to live a better
any form of inspirational speaking or
advice can serve this function
regardless of gender social status
education or whatnot people can
encourage others to do better aspire
bigger and achieve higher motivation
also powers up preferences desires needs
wants decisions goals and strengths
let's see another quicker video
i guess i'm feeling the pressure of
being the class representative
i understand but i want you to know that
i think you're doing a great job
you think so
i know so
ask anyone in the class and i'm sure
they will also vouch for you to motivate
someone you can also say for instance i
need you in my life or you must not give
up on your dreams no matter how
difficult the situation is or we need to
be proactive and stop procrastinating
next information dissemination
communication functions to convey
information that is to transfer
information or ideas for the sake of
knowledge for one's awareness
information dissemination is the process
by which facts are distributed to an
audience this quicker video shows an
example mr perez brought out a jar
filled with colorful popsicle sticks
he told the students that each of their
name was written on a popsicle stick
he would randomly draw five popsicle
sticks from the jar
and those who would be chosen would
cover the first few topics in a class
report
after picking five popsicle sticks mr
perez recited one by one the names
written on them
dina felt like her worst nightmare came
to life when the first name mr perez
called was hers
can you relate to dina's situation
i'm sure that you wouldn't have reached
senior high school without having to
brave a class report
your teacher and your classmates would
definitely expect you to provide
information about your assigned topic in
our society today traditional media and
social media represent the two general
forms of information dissemination
traditional media include phones
television oral communication and print
publications meanwhile social media
include text messages
blogs vlogs personal or business
accounts or pages and other online news
outlets lastly emotional expression
communication facilitates people's
expression of their feelings and
emotions let's watch these clips from
quipper hey
did you hear the news our favorite
artist is having a concert in manila
next week
yeah
i watched it on the news last night
omg we have to go i've been waiting for
that concert for months
ah
i couldn't believe that they postponed
the concert
same here
this just makes me feel so sad
guess we'll have to wait for next year's
concert
expressing emotions is a difficult part
of verbal communication because there
are many social norms about how why when
where and to whom we express our
emotions and these norms vary based on
nationality and other cultural
identities and characteristics such as
age and gender for example in terms of
age
young children are typically freer to
express positive and negative emotions
in public but adults seem to be much
restrained in terms of gender men for
instance are expected to be less
expressive than women on the listener's
end some people are generally not good
at or comfortable with receiving and
processing other people's feelings and
emotions
expressions of anger can be especially
difficult to manage as they represent a
threat to the face and self-esteem of
others despite these complications
however emotional expression is an
important part of how we empathize with
others communication is fundamental to
our existence and survival
whether you want to regulate other
people's behavior socialize with them
share information
motivate others or express your emotions
communication is always the key
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