Re Engage From Campaign that Did NOT Respond

Summary

This script outlines a step-by-step process for re-engaging contacts in a campaign who have not responded. It involves creating a 'remove' tag, filtering contacts by campaign, assigning the 'remove' tag to non-responders, and then filtering out those tagged to target the remaining leads. The script emphasizes the importance of using a drip campaign for systematic re-engagement, ensuring no leads are overlooked.

Takeaways

• 🔄 Re-engage with existing contacts in a campaign by adding a 'remove' tag to exclude them from the current list.
• ⚙️ Navigate to the 'settings' to create a new tag labeled 'remove' for the contacts you want to exclude.
• 📋 Use the 'contacts' section and apply a filter for the specific campaign you want to modify.
• 🔍 After filtering, identify the contacts who have responded to reduce the list size for easier management.
• 📝 Perform an action to assign the 'remove' tag to the contacts who have responded, thus excluding them from the campaign.
• 🗑️ Remove the filter to revert to the full list of contacts in the campaign, now excluding those who have been tagged.
• 🏷️ Apply a 'tags' filter to exclude the 'remove' tag, focusing on contacts that were not previously engaged.
• 📉 Observe the change in contact numbers after applying filters to ensure the correct contacts are being targeted.
• 📞 Initiate a dialing session or add contacts to a new campaign, list, or assign new tags as needed for re-engagement.
• 💧 Maintain the practice of using a drip campaign for all engagement efforts, even for smaller contact lists.
• 📱 Follow the prompts to engage with the contacts, ensuring a systematic approach to re-engaging with non-responsive leads.

Q & A

What is the first step to re-engage contacts in a campaign?

The first step is to go to the settings and add a new tag named 'remove'.

How do you filter contacts based on a specific campaign?

You go to the 'Contacts' section, use the 'Filter' button, and select the campaign you want to filter the contacts from.

What is the purpose of the 'remove' tag in the context of re-engaging contacts?

The 'remove' tag is used to identify and exclude contacts that have already been engaged with or responded to the campaign.

How can you see the number of contacts who have responded to a campaign?

By using the automation feature, you can see the change in the number of contacts, such as from 488 to 148, indicating 148 people responded.

What action is taken after selecting the contacts who responded to a campaign?

You assign them the 'remove' tag by using the 'Action' button and then selecting 'Assign Tag' followed by adding the 'remove' tag.

Why is it necessary to remove the filter after assigning the 'remove' tag?

Removing the filter allows you to see the full list of contacts in the campaign and ensures that you are working with the updated contact list.

How do you ensure that you are engaging with the right set of contacts after removing the 'remove' tag?

You use the 'Tags' filter to exclude the 'remove' tag, ensuring that you are only engaging with contacts who have not previously responded.

What is the recommended campaign strategy when re-engaging with contacts?

It is recommended to use a drip campaign, even if the number of contacts is less than 100, to ensure a systematic and spaced-out engagement.

Can the process described in the script be applied to campaigns with multiple pages of contacts?

Yes, the process can be applied to campaigns with multiple pages, but you will need to select all contacts on each page individually.

What is the final step in re-engaging contacts from a specific campaign?

The final step is to start a dialing session, add contacts to a campaign or list, assign tags, and follow the prompts to engage with the contacts.

Why is it important to always do a drip campaign when re-engaging contacts?

A drip campaign is important because it helps in maintaining a consistent communication schedule, which can improve engagement rates and not overwhelm the contacts.