How Companies Profit off Unfixable Devices (ft. Louis Rossmann)

ColdFusion
16 Jul 202419:17

Summary

TLDRThis video from Cold Fusion TV delves into the diminishing rights of consumers to repair their own devices. It highlights the increasing control tech giants like Apple exert over products post-purchase, using tactics like parts pairing and software locks to restrict repairs. The episode features an interview with repair advocate Louis Rossman, discussing the right to repair movement, which advocates for accessible, affordable repair options and opposes manufacturer-imposed barriers. The video also touches on the broader implications of 'hostile software' and the environmental and health benefits of repair-friendly design.

Takeaways

  • 📱 The script discusses the diminishing control and ownership consumers have over the products they purchase, particularly in the context of tech devices and software.
  • 🔒 Companies are increasingly implementing 'right to repair' barriers, making it difficult for consumers to maintain, repair, or operate their own devices.
  • 🛠️ The 'right to repair' movement advocates for consumers' ability to repair their own products without facing intentional obstacles from manufacturers.
  • 🎮 The script uses examples from gaming, such as Nintendo's Cic, to illustrate the historical context of manufacturers controlling products post-sale.
  • 🚜 It highlights cases like John Deere's tractors, which were locked with software accessible only by authorized representatives, as an extreme example of repair restrictions.
  • 🔩 The concept of 'parts pairing' is explained, where manufacturers use software to ensure that only specific parts work with their devices, hindering independent repairs.
  • 📱 Apple is called out as a leading example of a company using software locks to restrict repairs, with the iPhone 15 being a case in point.
  • 🛠️ The script mentions various tactics used by manufacturers to deter DIY repairs, including soldering components to make them hard to replace and using geotagging to control repair locations.
  • 💡 The 'right to repair' movement is gaining traction with legislative victories, such as California passing the right to repair act in 2023.
  • 🌍 The European Union is also pushing for legislation to benefit end users, including mandating USB-C charging ports for handheld devices.
  • 🛠️ Despite some companies like Apple offering self-repair programs, the script argues that these are not genuine solutions and are more for show than practical use.

Q & A

  • What is the main issue discussed in the video script about consumer products?

    -The main issue discussed is the loss of control and ownership by consumers over the products they purchase, particularly in terms of the ability to repair and maintain them due to intentional barriers set by manufacturers.

  • What is the 'right to repair' movement and what does it advocate for?

    -The 'right to repair' movement advocates for consumers' ability to repair their own products without facing intentional roadblocks from manufacturers. It seeks a return to more durable and repair-friendly product designs.

  • Can you explain the concept of 'parts pairing' mentioned in the script?

    -'Parts pairing' is a manufacturing practice where a device checks the serial number of a part to ensure it matches the original part installed. This prevents the use of even compatible third-party parts, forcing consumers to use only manufacturer-approved parts and services.

  • What is the significance of the iPhone 15 in the context of the script?

    -The iPhone 15 is highlighted as an example of a highly software-locked device, where even swapping parts between identical models can disable features or render the part non-functional, demonstrating Apple's restrictive repair policies.

  • How does the script describe the impact of software updates on consumer products?

    -The script describes software updates as potentially 'hostile', as they can remove or break features without the consumer's consent, effectively transferring control from the user to the tech giants.

  • What is the role of Adobe in the script's discussion on hostile software?

    -Adobe is mentioned as an example of a company that has been criticized for its subscription practices, including hidden fees and a complex cancellation process, as well as for potentially using user-uploaded files to train their AI.

  • What legislative progress is mentioned in the script regarding the right to repair?

    -The script mentions the passing of the right to repair act in California in October 2023, which requires manufacturers to provide tools for fixing electronic devices, and similar legislative efforts in other states and the European Union.

  • What is the significance of the LG G5 phone in the context of the script?

    -The LG G5 phone is cited as an example of a product that was designed with easy repair in mind, contradicting manufacturers' claims that modern products can't be easily repaired without losing features like water resistance.

  • What does the script suggest about the economic strategy of companies like Apple?

    -The script suggests that companies like Apple use restrictive repair policies as an economic strategy to encourage consumers to purchase new devices instead of repairing their existing ones, which contributes to their revenue.

  • How does the script relate the right to repair to broader consumer rights and environmental concerns?

    -The script relates the right to repair to broader consumer rights by emphasizing the importance of consumer autonomy over the products they purchase. It also connects the issue to environmental concerns, as repair-friendly designs can reduce e-waste.

  • What is the role of the framework laptop in the script's discussion on repair-friendly design?

    -The framework laptop is presented as an example of a product that embodies the principles of the right to repair movement, with every part being easily replaceable, demonstrating a forward-thinking approach to product design.

Outlines

00:00

🤔 Loss of Ownership and the Right to Repair

The video discusses how consumers have gradually lost control and ownership over the products they purchase, particularly in the tech industry. It highlights the issue of companies actively blocking the right to repair, making it difficult for consumers to maintain, repair, or operate their devices. The script introduces the right to repair movement, which advocates for consumers' ability to repair their own products without facing intentional barriers from manufacturers. It also touches on the historical context, starting with Nintendo's use of the checking integrated circuit (CIC) in 1985 to prevent the use of unauthorized game cartridges, setting a precedent for the control manufacturers now exert over their products post-sale.

05:01

🛠️ The Challenges of Repairing Modern Devices

This paragraph delves into the tactics used by manufacturers to prevent consumers from repairing their own devices. It explains the concept of parts pairing, where components are uniquely identified to ensure they only work with the specific device they were originally paired with, as exemplified by Apple's practices. The script also covers other anti-repair strategies, such as soldering components to make replacements difficult, and the use of software locks that render devices inoperable if non-approved parts are used. It discusses the broader implications of these practices, including the environmental impact of electronic waste and the loss of consumer autonomy over the products they own.

10:01

📈 Manufacturers' Anti-Repair Strategies and Their Impact

The paragraph examines the motivations behind manufacturers' anti-repair strategies, focusing on the economic benefits for companies, such as increased sales of new products and control over repair services. It provides examples of companies like Apple, which has faced criticism for its restrictive repair policies, and John Deere, which required specialized software access for repairs, effectively controlling the repair process and costs. The script also touches on the broader implications of hostile software, where updates can remove features or make products unusable, and the challenges consumers face in maintaining control over the products they purchase.

15:02

🌟 Legislative Victories and the Future of Right to Repair

This section of the script discusses the progress made by the right to repair movement, including legislative victories such as California's passage of the right to repair act in 2023. It contrasts the movement's successes with the ongoing challenges, such as Apple's self-repair program, which requires significant upfront costs and data collection from consumers. The paragraph emphasizes the importance of the right to repair for consumers, the environment, and even health, citing examples of products that are designed with repairability in mind, like the LG G5 and Dell's XPS. It concludes with a call to action for consumers to demand better from manufacturers and to spread awareness about the right to repair.

Mindmap

Keywords

💡Right to Repair

The 'Right to Repair' is a movement advocating for consumer rights to maintain, repair, and operate their own devices without restrictions imposed by manufacturers. It is central to the video's theme, highlighting how consumers are increasingly losing control over their products. The script mentions the movement as a response to manufacturers making repairs difficult and locking down devices with software barriers.

💡Parts Pairing

Parts pairing refers to a manufacturing practice where devices are designed to only work with specific parts, often identified by serial numbers. This concept is used in the script to illustrate how companies like Apple implement software barriers to force consumers to use only their authorized parts and services, thereby limiting the right to repair.

💡E-Waste

E-Waste stands for electronic waste and represents the environmental impact of discarded electronic devices. The script connects the right to repair with the reduction of e-waste, arguing that when consumers can repair their devices, there is less electronic waste, which is beneficial for the environment.

💡Hostile Software

Hostile software in the script refers to the intentional design of software that restricts user control over their devices. It is a key concept illustrating how tech giants are transferring power away from consumers by making it difficult to maintain, repair, or even use their own devices without subscription fees or manufacturer approval.

💡Anti-Repair Tactics

Anti-repair tactics are strategies used by manufacturers to prevent consumers from repairing their own devices. The script provides examples such as soldering components to make replacements difficult, and using geotagging to restrict repairs to certain locations, as seen with Apple's approach to authorized repair shops.

💡Consumer Advocates

Consumer advocates are individuals or groups that promote consumer rights and fair practices. In the script, they are associated with the right to repair movement, pushing for legislation and changes in corporate practices to ensure consumers can repair their own devices without unnecessary barriers.

💡Repairability Report

A repairability report is a document that assesses and grades the ease with which electronic devices can be repaired. The script cites a 2022 report where certain phone manufacturers like Samsung and Google received poor grades, indicating their devices are difficult to repair.

💡Subscription Fees

Subscription fees are recurring payments for continued access to a product or service. The script discusses how companies like Adobe have come under fire for making it difficult to cancel subscriptions and imposing hidden fees, which ties into the broader theme of consumers losing control over the products they 'own'.

💡Intellectual Property

Intellectual property refers to creations of the mind, such as inventions and literary and artistic works, that are protected by law. Manufacturers in the script argue that the right to repair threatens their intellectual property, suggesting that allowing repairs could lead to unauthorized use of their proprietary technology.

💡Legislative Victories

Legislative victories refer to successful outcomes in the creation and passage of laws that support a particular cause. The script mentions the passing of the right to repair act in California as a significant win for the movement, demonstrating progress in the fight for consumer rights regarding device repair.

💡Self-Repair Program

A self-repair program is a service offered by manufacturers that allows consumers to repair their own devices using genuine parts and tools provided by the manufacturer. The script critiques Apple's self-repair program as being more of a public relations move than a genuine solution, due to its high costs and cumbersome process.

Highlights

The video discusses the loss of control and ownership over products we buy, particularly in the context of right to repair issues.

Companies are actively blocking consumers' right to repair their own products, such as Apple with its software restrictions.

The right to repair movement advocates for the ability to repair products without manufacturer-imposed barriers.

Nintendo's introduction of the checking integrated circuit (CIC) in 1985 was an early sign of manufacturers controlling their products post-sale.

Games like GT Sport have become heavily reliant on online services, rendering them unplayable if servers are shut down.

Hardware devices can become obsolete when companies stop supporting them, as seen with Spotify's car audio player.

Parts pairing is a method used by manufacturers like Apple to restrict repairs to only their own parts, even if compatible.

Apple's iPhone 15 introduced even stricter software locks, preventing part swaps even between identical models.

Other tactics like discouraging non-branded ink or filters, and blocking third-party accessories are used to control repairs.

Apple's anti-right to repair tactics include soldering SSDs to MacBooks and geotagging authorized repair shops.

John Deere's software restrictions on tractors forced farmers to seek unauthorized software to perform repairs.

Manufacturers' economic strategies, like Apple's, are designed to encourage new purchases over repairs.

Hostile software updates from big tech companies remove features and force subscriptions, taking control away from users.

Adobe is being sued for hidden fees and complex cancellation processes, violating consumer trust.

The right to repair movement is gaining legislative victories, with California passing an act in October 2023.

Apple's self-repair program is criticized for being more of a PR move than a genuine solution for consumers.

The video concludes that right to repair is beneficial for consumers, the environment, and health, and calls for more demand for repair-friendly products.

Examples of repair-friendly products like the LG G5, Dell XPS, and the Framework laptop are highlighted as positive steps towards repairability.

The video encourages viewers to spread the word about right to repair and to share the joy of solving tech problems independently.

Transcripts

play00:01

this video was brought to you by

play00:02

brilliant hi welcome to another episode

play00:05

of Cold Fusion look at the phone or the

play00:08

laptop that you're watching this video

play00:09

on you think you own it right well you

play00:12

kind of don't over the years you and I

play00:15

have slowly lost control and ownership

play00:17

of the products we buy maybe you've

play00:19

noticed it maybe not or maybe it just

play00:22

hasn't bothered you yet but the fact of

play00:24

the matter is that we're being punished

play00:25

for wanting to make decisions about how

play00:27

we maintain repair use and operate our

play00:31

devices and software from Cars to TVs

play00:34

laptops and phones fixing things has

play00:36

become a nightmare companies are

play00:38

actively blocking our right to repair

play00:40

the products that we own I'm looking at

play00:42

you apple and more anti-reaction

play01:00

think in putting together this episode a

play01:02

secondary topic presented itself the

play01:04

fact that we're slowly losing control of

play01:06

everything that we own hostile software

play01:09

is transferring the power from us the

play01:11

consumer to the tech Giants we'll

play01:13

explore that too and one final piece of

play01:15

housekeeping I sat down with right to

play01:17

repair Advocate LS Rossman to get his

play01:20

thoughts on the subject I'll be using

play01:21

bits of the interview throughout this

play01:25

episode you are watching C Fusion TV

play01:33

it's not a new phenomenon that

play01:34

manufacturers want to control their

play01:35

products even after they've been sold to

play01:37

you back in 1985 Nintendo introduced the

play01:41

checking integrated circuit or cic it

play01:43

was a chip for the NES console that

play01:45

stopped unauthorized Game cartridges

play01:47

from being inserted and played

play01:49

developers like Atari games were then

play01:51

sued for releasing games without

play01:52

Nintendo's approval this is innocuous by

play01:55

today's standards but it was a sign of

play01:57

things to come since then our games have

play01:59

ringly become online arcade mode is the

play02:01

only part of GT Sport that works offline

play02:03

you can't do driving tests buy cars take

play02:06

photos or even save progress unless

play02:07

should connect it to the PSN so if a

play02:09

game maker decides to shut down a server

play02:11

a few years after you bought it you're

play02:13

stuffed that game you paid for it's now

play02:16

unplayable but it goes beyond games

play02:18

entire Hardware devices can become

play02:20

paperweight when a company decides to

play02:22

stop supporting it spotify's Hardware

play02:24

car audio player didn't sell well so

play02:26

they're abandoning it leaving all of

play02:28

those who bought it stranded with an

play02:30

expensive paper weight these things are

play02:32

all terrible enough but the most

play02:34

egregious transgression of all is the

play02:36

inability to fix our own devices

play02:38

manufacturers will tell us that as

play02:40

technology improves components naturally

play02:42

get tougher to fix sure there is some

play02:45

truth to that but the real kicker here

play02:47

is that they're not just making Hardware

play02:48

repairs more difficult they're also

play02:50

designing software that practically puts

play02:52

our devices on lockdown this has sparked

play02:54

a movement of consumers Advocates

play02:57

experts and politicians alike who say

play02:59

enough easy enough enter the right to

play03:02

repair

play03:04

movement the right to repair movement is

play03:07

essentially demanding a return to the

play03:08

old school ways of Technology

play03:10

development you know when products were

play03:12

built to last but if something did break

play03:14

you could just grab a manual some spare

play03:16

parts and get it back up and running so

play03:18

right to repair is you should have the

play03:20

ability to repair your own product and

play03:21

the manufacturer should end be putting

play03:23

intentional roadblocks in your way of

play03:24

doing so and there's this misconception

play03:26

that right to repair means that I want

play03:27

to have a a cell phone that's the side

play03:29

of of what you know Gordon gecko was

play03:31

using in the movie Wall Street and

play03:32

that's not really what it's about rights

play03:33

to repair is about manufacturers not

play03:35

putting intentional barriers between you

play03:38

and your ability to do your job the sad

play03:40

truth is gradually over the years and

play03:42

decades Corners have been increasingly

play03:44

cut and Now Products just don't last as

play03:46

long as they used to and consumers as a

play03:48

whole just got used to throwing things

play03:50

away in a 2024 survey nearly 50% of

play03:53

people said that they replace products

play03:55

and not repair them that's almost 50% of

play03:57

broken products ending up in the trash

play03:59

instead of being repaired now let's see

play04:02

how manufacturers lock us out from

play04:03

repairing things

play04:08

ourselves there's a thing called Parts

play04:10

pairing a decade ago if a phone

play04:12

component broke you could just go to any

play04:14

electronic store and get it replaced

play04:15

with a compatible part try that now with

play04:17

an iPhone and good luck it's not going

play04:20

to work anymore because of Parts pairing

play04:22

Parts pairing is a manufacturing Choice

play04:24

Apple leads the pack here rigging its

play04:26

system with software barriers so you're

play04:28

forced to use only its parts tools and

play04:31

services so the first is Parts pairing

play04:33

where a part will have a serial number

play04:35

and the the device will check the serial

play04:37

number of that part and if it has

play04:39

changed it'll say even if that is a

play04:40

perfectly compatible part even if you

play04:42

have taken that part out of another

play04:43

device that you just purchased new for

play04:45

$2000 something about that won't work

play04:47

properly and that that's something

play04:49

that's obviously bad for many people

play04:51

this makes sure that they only work with

play04:53

the specific device they came with in

play04:56

September 2023 Apple up the ante and

play04:58

launched its most software locked phone

play05:00

yet the iPhone 15 with this model you

play05:04

can't even swap out Parts between

play05:06

iPhones of the same model if you need to

play05:08

swap your iPhone 15 Pro Max camera or

play05:10

screen with a phone of exactly the same

play05:12

model features will be disabled or the

play05:15

part just wouldn't work we have the red

play05:18

motherboard with the blue phone

play05:20

internals and we have the blue

play05:23

motherboard with the red phone internals

play05:26

we'll boot both of these phones on face

play05:29

Bas ID issue detected we have the

play05:32

important battery message important

play05:35

display message through tone is still

play05:37

disabled auto brightness also doesn't

play05:39

work and the same goes for some MacBooks

play05:41

while apple is the most restrictive the

play05:43

trend has spread HP tried to discourage

play05:46

non-hp printer ink with fake error

play05:49

messages GE Fridge owners had to find

play05:52

hacks to use offbrand water filters even

play05:55

kig blocked third party K Cups a move

play05:57

that was roasted by coffee lovers Parts

play06:00

pairing is enough to get under anyone's

play06:01

skin but that's just one piece of the

play06:03

puzzle there are plenty of other tactics

play06:05

some are pretty nefarious that

play06:07

manifacturers use and keep getting away

play06:09

with until

play06:12

now 2009 marked the beginning of Apple's

play06:28

anti-republican it only got worse from

play06:31

2016 Apple would solder their solid

play06:33

state drives to the MacBook logic ports

play06:35

making Replacements and data recovery

play06:38

nearly impossible many other

play06:39

manufacturers would pull all sorts of

play06:41

tricks to scare off wouldbe DIY

play06:43

repairers in a 2022 repairability report

play06:46

card Samsung and Google phones flunked

play06:49

while Lenovo Microsoft and HP laptops

play06:52

barely

play06:55

passed so a part of the motivations for

play06:58

the right to repair movement is to

play06:59

counter the war on Independent repair

play07:02

take Apple for example as you can tell

play07:04

already they've earned a bad reputation

play07:06

but not without reason until recently

play07:09

Apple only allowed repairs at The Genius

play07:11

bar or authorized third party repair

play07:13

shops to give you an idea of just how

play07:15

far they went these shops are geotagged

play07:18

and repair parts are tracked by IP

play07:20

addresses and this is so repairs can

play07:22

only happen within an approved Zone when

play07:25

I'm at the other shop I can do them

play07:26

that's the shop that's off do so we have

play07:28

to do them from that Geo as such oh I

play07:30

see so Apple actually like tells you

play07:32

where that repair can happen as well

play07:34

yeah everything's coded when we order

play07:36

the part they come direct to that store

play07:38

and we can only use them within that

play07:39

store because obviously Apple would know

play07:40

by the IP what address where you doing

play07:42

it wow there's a lot into it they're

play07:44

very

play07:45

clever Apple even sued a small business

play07:47

owner in Norway for using refurbished

play07:49

iPhone screens that were never

play07:51

advertised as genuine parts and that's

play07:53

the next phase of the issue

play07:55

manufacturers actually blocking your

play07:56

ability to repair your own stuff take

play07:59

John Deere for instance until 2023 they

play08:02

outfitted all their tractors with

play08:04

software that only company authorized

play08:06

representatives could access to repair

play08:09

John Deere then set the price of repair

play08:11

to around $170 per hour and then made

play08:14

the farmers cover the representatives

play08:16

travel expenses for Farmers living in

play08:18

remote areas which is common this was a

play08:20

huge pain especially since tractor

play08:23

downtime means lost crops and income to

play08:26

get around this and this is hilarious

play08:28

some Farmers resorted to to searching

play08:29

the dark web for John Deere software

play08:31

from Ukrainian hackers in the words of

play08:34

one such hacker quote we want Farmers to

play08:36

be able to repair their stuff for when

play08:38

things go wrong and now that means being

play08:40

able to repair or make decisions about

play08:42

the software and their tractors okay so

play08:45

back to Apple in 2019 CEO Tim Cook

play08:49

partly blamed cheaper batteries for bad

play08:51

iPhone sales he put it to investors when

play08:53

people can repair their own devices they

play08:55

don't buy new ones of course it's a

play08:58

smart economic strategy and it's paid

play09:00

off about 2/3 of Apple's Revenue comes

play09:03

from new iPhone sales we see this

play09:06

everywhere like dishwashers you can buy

play09:08

a new one for around $200 but if

play09:10

something breaks the replacement parts

play09:12

cost almost exactly the same as a brand

play09:14

new dishwasher it's the nature of the

play09:16

Beast consumers Chase Bargains and

play09:19

corporations Chase

play09:23

profits and next we have hostile

play09:26

software nothing in big Tech's easy to

play09:27

use anymore I'm sorry you Got You Don't

play09:30

Own anything they make changes that you

play09:31

have no control over every upgrade seems

play09:33

like a downgrade um this is true of all

play09:35

the companies and we were making things

play09:37

that were intuitive where the human

play09:39

would do something that seemed to make

play09:41

sense and it would work and now you have

play09:43

to search for it sometimes where did

play09:44

they move it to Everything Changes you

play09:46

have to subscribe you don't own you

play09:48

don't own products anymore uh it's just

play09:50

they'll make a change the next month on

play09:52

you and you have to subscribe pay money

play09:54

and set up names companies just love

play09:57

updating our software and it's really

play09:58

for benefit software updates are

play10:01

becoming hostile removing and breaking

play10:02

features at will and there's nothing you

play10:04

can do about it and the market Trend

play10:07

goes beyond Electronics we're losing

play10:09

control of everything we buy remember

play10:11

when BMW was trying to charge buyers of

play10:13

their cars a subscription fee for heated

play10:16

seats well thankfully they backed away

play10:17

from that but it goes to show you the

play10:19

thinking of these companies they want to

play10:21

make a buck wherever they can and then

play10:23

we have Adobe who's recently come under

play10:25

Fire and is being sued by the US justice

play10:27

department and FTC for hidden

play10:29

cancellation fees and also making it

play10:32

unnecessarily difficult to cancel

play10:33

subscriptions let's get into why Adobe

play10:36

is being jointly sued by the US

play10:38

Department of Justice and the Federal

play10:40

Trade Commission alleging that the

play10:42

company imposed a hidden early

play10:45

termination fee and complex and

play10:49

challenging cancellation process upon

play10:51

subscribers violating the restore online

play10:54

Shoppers confidence act wow what a

play10:56

catchy name which has been around since

play10:58

2010 this isn't to mention the recent

play11:00

controversy around their terms of

play11:01

service critics claim that they can

play11:03

access user files to train their AI

play11:06

essentially you pay while they siphon

play11:08

your hard work straight from your

play11:09

computer case of adobe they outwardly

play11:11

state that if you've uploaded something

play11:13

to their database they use it to train

play11:16

generative AI it's not even debatable if

play11:18

they're doing this it's literally

play11:19

written in their terms of service couple

play11:21

weeks ago I was looking for stock photos

play11:23

and I ended up on Adobe stock where I

play11:25

noticed something strange kept scrolling

play11:28

and found more again words spelled wrong

play11:30

if they were even words at all in this

play11:32

one the tape just kind of disappears

play11:34

into the headlight of the car if I did

play11:36

want to license any of these photos it

play11:39

would cost me $80 $80 and that's just

play11:43

the tip of the iceberg we all know about

play11:46

Windows forcefully updating and

play11:47

reactivating settings that you turned

play11:49

off and then there's Facebook shoving AI

play11:51

into search features no one asks for

play11:53

looking at the broad picture consumer

play11:55

riots are taking a beating

play12:03

all right so this all sounds pretty bad

play12:05

right how did we get here how did we get

play12:07

to a point like this how did

play12:09

manufacturers get away with such

play12:11

anti-consumer behavior for so long well

play12:14

let's put it into perspective these

play12:16

massive companies lobbing against right

play12:18

to repair are collectively worth about1

play12:21

trillion this is a David versus Goliath

play12:23

battle if I've ever seen one in 2019

play12:27

Microsoft even offered to pay more taxes

play12:29

to fund stem education in Washington if

play12:32

right to repair never went to a floor

play12:35

vote manufacturers love to parade their

play12:37

list of excuses against right to repair

play12:39

they argue that it threatens their

play12:41

intellectual property puts consumers at

play12:43

risk of injury and leads to botch parts

play12:45

and repairs that damaged their

play12:47

reputation back in 2017 an apple

play12:50

lobbyist warned a Nebraska Senator that

play12:52

passing right to repair laws would turn

play12:54

the state into a mecca for cyber

play12:55

criminals now imagine if a car

play12:58

manufacturer said that you couldn't

play12:59

replace your brakes alternator or

play13:01

radiator anywhere but in their own

play13:03

dealership to air quote discouraged

play13:06

theft and if you dare to try that would

play13:08

make your entire car unusable what do

play13:10

you think do you think these arguments

play13:12

passed the sniff test for

play13:16

[Music]

play13:19

you okay so there's got to be some

play13:21

positives here fortunately there is

play13:23

things are starting to turn around and

play13:25

that's thanks to some recent legislative

play13:27

victories in October of 2023 three

play13:29

California passed the right to repair

play13:31

act and this requires manufacturers to

play13:33

provide the tools to fix electronic

play13:35

devices over a dozen other states in the

play13:37

US are toying with similar bills across

play13:40

the pond the European Union has been

play13:42

pushing forward legislation for the

play13:44

benefit of end users remember when Apple

play13:46

was forced to switch out their charging

play13:47

port the lightning cable for USBC that

play13:50

was thanks to the EU mandating that all

play13:52

handheld devices must use USBC charging

play13:55

ports by

play13:56

2024 Apple has been a reluctant

play13:59

participant in all of this but they've

play14:00

shown that they can play nice in 2022

play14:03

they rolled out a self-repair program

play14:06

however Apple self-repair setup requires

play14:08

a

play14:09

$1,210 credit card hold 75 lb of gear

play14:12

and when he tried it the iPhone screen

play14:14

shattered immediately it seems like this

play14:16

is lip service from Apple only fast

play14:18

forward to April of 2024 an Apple has

play14:21

made a surprising about face now some of

play14:23

us can fix our devices with secondhand

play14:25

genuine parts and most importantly their

play14:28

devices will work as usual but Louis

play14:30

Rossman says that these policy changes

play14:32

still aren't a legitimate solution for

play14:34

easy repair which is why it's also

play14:36

frustrating to see all these press

play14:37

releases this 24 page thing from Apple

play14:40

where it talks about how we're making

play14:41

repair available to all like that's a

play14:43

core value it's like no it's not suck

play14:45

like it's no no get theu out of here

play14:46

it's it's not it's demonstrably not I

play14:49

it's not a logistical thing where

play14:50

they're doing the right thing but

play14:51

there's one little hang up in this

play14:52

particular area the supply chain but in

play14:54

their program I have to collect all this

play14:55

information on you that you I don't have

play14:57

to collect if you're just my normal

play14:58

customer feel free to be Anonymous you I

play14:59

have to collect all this info on you

play15:01

collect information on your device and

play15:02

then I have to order the part now I have

play15:03

to buy a part and wait a week or 2 to 4

play15:06

days for it to show up who's going to

play15:07

wait a few days for a battery on a

play15:08

smartphone that's insane I would imagine

play15:10

that this is just something that was

play15:12

made up by a group of people that wanted

play15:14

to be able to show legislators they're

play15:15

trying to make us look stupid they're

play15:16

trying to make us look Petty in my

play15:22

opinion so in conclusion right to repair

play15:25

is important it benefits us as consumers

play15:28

and taking into account E-Waste it's

play15:30

better for the environment and even our

play15:32

own health manufacturers have proven

play15:34

that they can design products that are

play15:35

easier to fix it's time that more of us

play15:37

demanded it these companies saying that

play15:39

modern products can't be repaired easily

play15:41

because they'll be too bulky or lose

play15:43

water resistance is false the LG G5

play15:46

phone did this all the way back in 2016

play15:48

and furthermore Dell's XPS comes with an

play15:50

easily swappable battery and SSD and

play15:53

Microsoft tweaked its surface 3 laptops

play15:55

to make repairs less of a headache and

play15:57

then there's the extremes such as the

play15:59

framework laptop where every part is

play16:01

replaceable with a single screwdriver to

play16:03

some degree this should be the way

play16:05

forward this is the framework laptop 16

play16:08

this is a DIY laptop this is so

play16:12

anti-apple in like the best way possible

play16:15

the screws are labeled that's right the

play16:18

instructions for disassembling this

play16:20

laptop are literally printed on it three

play16:23

screws boom battery out and now to get

play16:26

the main board out we just have this

play16:27

connection here for the the fingerprint

play16:29

sensor a pull tab for the speaker two

play16:32

pull tabs for the display assembly and

play16:34

our two antennas for the wireless card

play16:37

and finally if we have right to repair

play16:40

people like Kenny wouldn't have to wait

play16:41

63 days for an authorized technician to

play16:44

change his wheelchair battery quote no

play16:46

one should ever have to fear death or

play16:48

fear for their family because a company

play16:50

decides a medical equipment customer

play16:52

does not have the right to replace his

play16:54

own batteries and that just about sums

play16:56

it up we all need a right to repair TR

play17:00

try to spread the word right to repair

play17:02

by Saving somebody money or by getting

play17:05

them to be excited even if they just do

play17:06

something like make their thermostat

play17:07

work again like there's going to be a

play17:09

kick of dopamine when you solve a

play17:10

problem that you didn't know how to

play17:11

solve and you solve the puzzle and it

play17:13

actually works there's always that

play17:14

little gu and if you get people to

play17:16

experience that then you've got people

play17:18

on your side for Life try to spread the

play17:19

word that way don't tell people you're

play17:20

bad you bought this product you're bad

play17:22

you didn't fix this thing and or you're

play17:24

bad because you don't care about repair

play17:25

you should care about this here's why

play17:26

you should like try to not lecture

play17:28

people on it get the share on your joy

play17:29

if you want to see the full interview

play17:31

with Lou Rossman I'll leave a link in

play17:33

the description below not being able to

play17:35

repair our own devices is frustrating

play17:37

but have you thought of the fundamentals

play17:38

of how your Tech works well fortunately

play17:40

there's a fun and easy way to learn

play17:42

about that with brilliant.org brilliant

play17:44

is where you learn by doing with

play17:46

thousands of interactive lessons in

play17:47

maths science data analytics programming

play17:51

and AI their course on how technology

play17:53

works is a great fit for today's topic

play17:55

every lesson on brilliant allows you to

play17:57

play with Concepts a method proven to be

play17:59

six times more effective than just

play18:01

watching lecture videos plus all content

play18:04

on brilliant is crafted by teachers

play18:06

researchers and professionals from MIT

play18:09

Caltech Duke Microsoft Google and more

play18:13

you can learn at your own pace to brush

play18:14

up on a project for work or just for

play18:16

your own self-development to try

play18:18

everything brilliant has to offer for

play18:20

free for a full 30 days visit

play18:22

brilliant.org coldfusion or click the

play18:24

link in the description you also get 20%

play18:27

off an annual premium subscription deson

play18:30

anyway that's about it from me if you

play18:32

did like this episode feel free to share

play18:34

it to someone who' be interested and

play18:35

also feel free to subscribe if you like

play18:37

all right my name is toogo and youve

play18:39

been watching cold fusion and I'll catch

play18:41

you again soon for the next episode

play18:43

cheers guys have a good

play18:47

[Music]

play18:52

one and you don't t no Coke all right

play18:57

I'm going to on my

play19:00

all right all right

play19:05

[Music]

Rate This

5.0 / 5 (0 votes)

関連タグ
Right to RepairConsumer RightsTech GiantsSoftware LockdownDIY RepairE-WasteApple PolicyLegislative VictoryEnvironmental ImpactTech Education
英語で要約が必要ですか?