The Counseling Helping Process

Summary

This lesson explores the counseling process in applied social sciences, focusing on identifying clients and their needs. It covers various counseling roles, such as school guidance and conflict management, and the levels of clients: individual, group, and community. The video discusses counseling tools and theories from Freud to Rogers, and settings like government, private, civil society, and schools. It outlines the counseling process stages: needs assessment, intervention, implementation, monitoring, and evaluation, emphasizing the importance of client participation and program design.

Takeaways

• 🧑‍🏫 The counseling process involves helping normal individuals who may be facing various life challenges or seeking personal growth.
• 👥 Counselees can be individuals, groups, or communities, each with unique needs and requiring tailored counseling approaches.
• 🎓 School counselors play a multifaceted role, addressing a wide range of student issues from academic to personal.
• 🏥 Counselors operate in diverse settings including government, private sector, civil society, and schools, each presenting different challenges and opportunities.
• 🌐 Community counseling is crucial for collective issues affecting groups, such as post-disaster or conflict situations.
• 🛠️ Counselors use a variety of tools and therapies, influenced by psychoanalysis, behaviorism, and humanism.
• 🔍 Needs assessment is a critical first step, involving systematic observation and surveys to understand the client's specific needs.
• 📝 Program design for counseling must be SMART: Specific, Measurable, Attainable, Results-oriented, and Time-bound.
• 🔄 Implementation involves direct and indirect helping actions by the counselor, with client participation being key to success.
• 📊 Monitoring and evaluation are ongoing processes to ensure the counseling plan is executed as designed and to measure its effectiveness.
• 📚 The concepts discussed are based on educational standards and the book 'Disciplines and Ideas in the Applied Social Sciences'.

Q & A

What is the primary focus of the counseling helping process discussed in the script?

The primary focus is on understanding the different clientele and audiences of counseling, the roles of counselors, and the various levels of clients they serve, including individual, group, and community.

Who typically seeks counseling according to the script?

Normal people who are not in need of clinical or mental health services but may require guidance, assistance in behavior or attitude change, or help in achieving goals, coping with crises, or dealing with various life challenges.

What are some of the roles that a counselor might perform?

Counselors can act as school guidance counselors, job hunting coaches, conflict management providers, human resource personnel, marriage counselors, drug abuse and rehabilitation counselors, bereavement counselors, and caretakers of abused children.

What are the three levels of clients that a counselor can have?

The three levels of clients are individual, group, and community.

What is the significance of individual counseling in the script?

Individual counseling is the most common type, where clients need capacitation to manage their unique circumstances, such as dealing with issues like drug abuse, alcoholism, job loss, divorce, imprisonment, and rehabilitation.

How does group counseling differ from individual counseling?

Group counseling involves multiple individuals who may share common issues or goals. The focus is on reducing conflict, improving productivity, or working better as a team, with some processes being unique to a group context.

What is the role of counseling at the community level?

Community counseling addresses collective experiences that may be socially troubling and block the community's capacity to move forward, such as post-disaster or post-conflict situations.

What are some of the tools and therapies used in the counseling process?

Counseling tools include psychoanalytic therapy, behavior therapy, humanistic therapy, existential therapy, person-centered therapy, gestalt therapy, transactional analysis, and rational emotive therapy.

Where do counselors typically work as mentioned in the script?

Counselors work in various settings such as government agencies, schools, military, police, hospitals, rehabilitation centers, private sector organizations, and civil society organizations.

What are the different roles of a school counselor?

School counselors provide trust counseling, guidance, consultation, coordination, and referrals. They address common concerns that interfere with student learning, such as suicide, violence, divorce, child abuse, drug addiction, truancy, and dropout rates.

What are the stages of the counseling process described in the script?

The stages include needs assessment, intervention or program design, implementation, monitoring, and evaluation.

Outlines

00:00

🌟 Introduction to Counseling and Helping Process

This section introduces the counseling and helping process in applied social sciences. The guide, Armin Rose, explains the concept of clientele and audiences in counseling, which includes normal individuals seeking guidance, coping with crises, or achieving personal goals. Various roles of counselors are highlighted, such as school guidance counselors, conflict management providers, and bereavement counselors. The levels of clients are categorized into individual, group, and community. The individual counseling focuses on capacitation to manage personal challenges, while group counseling addresses collective issues within communities or organizations. Community counseling is necessary when a collective experience hinders the community's progress. The counselor employs tools and theories from psychoanalysis, behaviorism, and humanism to assist clients. Counseling settings range from government agencies to private sectors and civil society.

05:01

🏫 Counseling in Educational and Community Settings

This part of the script delves into the role of counselors in educational and community settings. In government settings, counselors work with agencies like social welfare, correctional services, and schools. The private sector employs counselors in NGOs and specialized centers. In civil society, counselors are often found in charities and non-profit organizations. School counselors have a complex role, addressing a wide range of student needs and taking on various responsibilities such as teaching and coordination. The script outlines the different roles of counselors at various educational levels, from elementary to college, focusing on issues like peer relationships, career decisions, and student activities. Community counseling is described as a crossroad for individual and group contexts, serving diverse populations including those in conflict with the law, marginalized individuals, and those experiencing life transitions.

10:01

📈 The Counseling Process and Evaluation

The final paragraph outlines the stages of the counseling process, including needs assessment, intervention, program design, implementation, monitoring, and evaluation. Needs assessment involves systematic observation to determine specific needs of clients. The intervention or program design phase answers critical questions about the counseling approach and adheres to the SMART rule (Specific, Measurable, Attainable, Results-oriented, Time-bound). Client participation is emphasized during planning. Implementation involves executing the plan with direct and indirect helping actions. Monitoring ensures the plan is followed accurately, with documentation of both planned and unplanned occurrences. Evaluation at the end of the implementation phase assesses initial results to determine if the program should continue or be phased out. The script concludes by attributing the content to the Department of Education and the book 'Disciplines and Ideas in the Applied Social Sciences' by E.M. Sampa.

Keywords

💡Counseling

Counseling refers to the process of providing guidance and assistance to individuals, groups, or communities facing various life challenges or seeking personal growth. In the video, counseling is highlighted as a means to help normal people cope with issues such as crisis, behavioral changes, or personal goals. It is not limited to clinical or mental health contexts but extends to everyday life situations like job hunting or marital issues.

💡Clientele and Audiences

Clientele and audiences in counseling encompass the individuals or groups who receive counseling services. The video emphasizes that these can be anyone from youth in need of guidance to people dealing with grief or abuse. It illustrates the broad scope of counseling by mentioning various types of clientele, such as those requiring pre-marital counseling or coping with terminal illness.

💡Capacitation

Capacitation in the context of the video refers to the process of equipping or enabling individuals with the necessary skills or resources to manage their unique circumstances effectively. It is mentioned in relation to individual counseling, where clients may need support to deal with personal issues like drug abuse or life transitions.

💡Group Counseling

Group counseling is a type of counseling where multiple individuals participate together in a session. The video explains that groups can exist within communities or organizations, and they may seek counseling to reduce conflict or improve teamwork. An example from the script is students or teachers in a school undergoing group counseling.

💡Community Counseling

Community counseling involves providing counseling services at a community level, often in response to collective experiences or issues that affect a larger group. The video uses examples such as post-disaster scenarios or societal conflicts to illustrate the need for community-level intervention.

💡Counseling Tools

Counseling tools are the methods and techniques used by counselors to assist their clients. The video lists various therapeutic approaches such as psychoanalysis, behaviorism, and humanism, which are tools used in the helping process. These tools are crucial for addressing the diverse needs of different clientele.

💡Therapies

Therapies in the video refer to specific treatment methods within counseling, such as psychoanalytic therapy or rational emotive therapy. These therapies are tailored to the needs of the client and are part of the counselor's toolkit to facilitate change and growth.

💡Counseling Settings

Counseling settings are the various environments where counseling services are provided, such as government agencies, schools, or private practices. The video outlines different settings to show the widespread application of counseling across different sectors of society.

💡Needs Assessment

Needs assessment is a systematic process of identifying and understanding the specific needs of clients to tailor counseling services effectively. The video describes it as a critical first step in the counseling process, which can involve observation or surveys to align services with client needs.

💡Intervention

Intervention in counseling is the planned action taken to address the identified needs of clients. The video explains that interventions should be SMART (Specific, Measurable, Attainable, Results-oriented, Time-bound) and involve the client in the planning process to ensure effectiveness.

💡Monitoring and Evaluation

Monitoring and evaluation are ongoing processes in counseling that involve tracking the implementation of interventions and assessing their outcomes. The video emphasizes the importance of these processes for ensuring that counseling services are delivered as planned and achieving the intended results.

Highlights

Introduction to counseling and helping process

Definition of clientele and audiences of counseling

Characteristics of individuals seeking counseling

Roles of a counselor in various settings

Levels of clients: individual, group, community

Individual counseling focuses on personal capacitation

Group counseling aims to reduce conflict and improve productivity

Community counseling addresses collective experiences and social issues

Counseling tools and techniques used in the helping process

Three schools of thought in counseling: Psychoanalysis, Behaviorism, Humanism

Basic counseling therapies and their founders

Importance of location in the counseling process

Counseling settings: Government, Private Sector, Civil Society, Schools

Complex role of school counselors

Multiple roles of school counselors including non-counseling tasks

Comprehensive counseling programs in schools

Counseling levels: Needs assessment, intervention, program design, implementation, monitoring, and evaluation

Needs assessment involves systematic observation and surveys

Intervention or program design follows the SMART rule

Implementation involves direct and indirect helping actions

Monitoring ensures accurate documentation of the counseling process

Evaluation determines if intended results are met

Content based on the Department of Education and 'Disciplines and Ideas in the Applied Social Sciences' book

Transcripts

hello

and welcome to disciplines and ideas in

the applied social sciences

i am armin rose and i will be your guide

as you go through the concepts of this

course

this is part four the counseling helping

process

the first part of the helping process is

determine who

we are going to help these are the

clientele and audiences of counseling

the characteristics of the clientele and

audiences

the clientele and audiences of

counseling are normal people

they are not in need of clinical or

mental health

they may be the youth in need of

guidance at critical moments of their

growth

they may be anyone in need of assistance

in realizing a change in behavior or

attitude

or simply seeking to achieve a goal they

may be people who need to

cope with crisis pre-marital or marital

counseling

grief and loss domestic violence and

other types of abuse

or coping with terminal illness death

and dying

there are needs of various types of

clientele and audiences

the needs vary for each type of

clientele and audience of counseling

some roles that the counselor performs

are the following

school guidance counselor job hunting

coach

conflict management provider human

resource

personnel marriage counselor drug abuse

and rehabilitation counselor

bereavement counselor and abused

children

caretaker there are three levels of

clients

that the counselor can have an

individual

a group or a community first

let's talk about the individual as

client

this is the most common type of

counseling

the individual needs capacitation to be

able to manage well their unique

circumstances which may be difficult to

endure alone

problems like drug abuse alcoholism loss

of job

divorce imprisonment and rehabilitation

can be a cause of shame and

embarrassment

even simply growing through normal life

transitions like retirement and growing

old make people

vulnerable and may come out worse

the group and organization as client

groups exist in communities

organizations

students in schools teachers in schools

and departments and workplaces and such

an entity can undergo group counseling

to undergo counseling needs

on that level the needs can range from

desire to reduce conflict or manage it

become more productive as a team or work

better together

some processes are the same as

individuals however

some are unique to a group context

the community as a client when people

experience something collectively

which may be socially troubling and

constitute danger of blocking their

collective capacity to move on

counseling is necessary to be undertaken

on a community level

examples are in post-apartheid south

africa

and post-genocide rwanda

local examples can be the victims of the

antipolar landslide

or typhoon yolanda

the counselor uses several tools in

helping the client

here are some of the counseling tools

there are three schools of thought used

in counseling

psychoanalysis by sigmund freud

behaviorism by b.f skinner

and humanism by carl rogers

here are some of the basic counseling

therapies that are used in the helping

process

psychoanalytic therapy by sigmund freud

alderian therapy by alfred adler

existential therapy by victor frankl

person-centered therapy by carl rogers

gestalt therapy by frederick s pearls

transactional analysis by eric byrne

behavior therapy by b.f skinner

rational emotive therapy by albert elis

and reality therapy by william glasser

location is important in the helping

process

and here are the counseling settings

that the counselor uses

government counseling professionals in

government setting

work with various government agencies

that have counseling services such as

social welfare

correctional development the court

system child and women affair services

schools military police

hospitals mental and foster homes and

rehabilitation centers

other specialized departments also have

units of counselors such as intelligence

gathering departments

military and police departments

presidential guards and special

advisories

the private sector in the private

setting

counselors range from independent

providers of services or work for

ngos are specialized for profit centers

and organizations that render a variety

of counseling services

the civil society the context of civil

society is generally

charities or non-profit and issue-based

centers

or organizations such as for abused

women

abandoned children and elderly veterans

teachers professionals or religious

groups

the school in the school setting

the role of the counselor is more

complex since the needs of children can

vary widely

this gives rise to the more dynamic and

complex role of school counselors

it depends on the school's local

circumstance as well as the dynamism

within the profession itself

as such school counselors assume many

different responsibilities and tasks

based on the particular needs of

students and the school context

changes in the school counselor training

there's trust counseling

guidance consultation coordination

and referrals common concerns that may

interfere with student learning

include suicide violence divorce

child abuse unwanted pregnancy

drug addiction truancy increasing

dropout rates

decreasing economic resources peer

pressure

poverty and decision making skills

the multiple roles of school counsellor

include non-counseling roles like

part-time teaching

secretarial responsibilities

substituting

lunch duty and others strengthening

school counseling

comprehensive counseling programs that

include classroom guidance lessons

should be included

in school counseling

the elementary school counselor provides

intervention

and prevention in connection to common

problems that are likely to interfere

with the ability of children to achieve

the greatest academic social and

personal potential

a junior high school counselor works as

guidance and counseling in dealing with

peer relationships and social

interactions

consulting about meeting the

developmental needs of students

orientational activities for new

students

a senior high school counselor provides

guidance in counseling pertaining to

educational and career decisions and

college placement counseling

the college level counselor provides

counseling

appraisal and assessment information

placement

research and evaluation follow-up and

student activities

the community is a setting the community

has the greatest and widest application

of counseling services

considering the diversity of people who

constitute the community

people in conflict with the law socially

marginalized people

people who suffer loss of all kinds

people living

in institutional homes people

experiencing different

types of life transitions need

counseling support and services

the community setting is a crossroad for

individual and group context

the counseling process

these are the levels of the counseling

process

first we have the needs assessment the

intervention

program design implementation

monitoring and evaluation

needs assessment is the systematic

observation of symptoms of the client to

determine specific

felt needs this helps to align your

competencies to the needs of the

individuals

groups organizations and communities

that they intend to serve

assessment may range from a systematic

observation of symptoms to conduct

formal surveys

using a questionnaire the results of the

needs assessment will become the basis

to determine the range of services to

make available to the clients as well as

the choice of processes to be followed

intervention or program design is the

process of planning the counseling

methods and tools to be used for the

client

based on what is needed the plan must

answer the questions

who what where when

why how and how much

an effective intervention or program

design must follow the smart rule

specific measurable attainable

results-oriented and time-bound

participation of the client is highly

recommended during the planning stage

the implementation stage is the process

that involves acting on the plan for an

effective counseling

the step-by-step procedure created

during the planning process must be

observed

the counselor will be doing direct and

indirect helping actions

and the client and his reverse support

systems are also responsible for the

success of the implementation phase

the monitoring phase is done during the

implementation phase

to ensure that the plan is documented

accordingly

accurate documentation of all details is

necessary to generate data of factual

evidence about the implementation

both the planned and unplanned

occurrences are documented

the goal is to ensure that everything is

done as designed

based on the diagnostic procedure and

resource alignment

evaluation at the end of the period

of implementation or at a certain marked

reasonable period

assessments are needed to determine

initial results

evaluation examines the results and

finds out if the intended results are

being met or not it is the basis to

continue

or to phase out a program

the ideas presented in this video are

based on the content standards of the

department of education

and the book disciplines and ideas in

the applied social sciences by

e.m sampa published by rex publishing

thank you for watching and see you in

the next lesson