IGCSE Business studies 0450 - 2 3 - Recruitment, Selection, and Training of Workers

Summary

This IGCSE Business Studies video explores the HR department's role in recruitment, selection, and training. It covers job analysis, advertising vacancies, and the selection process including interviews and tests. The script also discusses employment contracts, the advantages and disadvantages of part-time vs. full-time employment, and different training methods. Additionally, it touches on workforce planning, legal controls over employment, and protections for employees against unfair dismissal and discrimination.

Takeaways

• 📝 The HR department is responsible for recruitment, selection, wages and salaries, industrial relations, training programs, health and safety, redundancy, and dismissal.
• 🔍 Job analysis is crucial before recruitment, identifying tasks and responsibilities of the job role.
• 📄 A job description outlines responsibilities, duties, conditions of employment, salary, working hours, and benefits.
• 📑 Job specification details the qualifications, expertise, skills, and personal characteristics required for a job.
• 🏢 Internal recruitment fills vacancies with existing employees, saving time and money, and motivating other employees.
• 🌐 External recruitment involves advertising job openings in newspapers, job centers, or through recruitment agencies.
• 💼 The selection process includes interviewing shortlisted candidates, contacting referees, and conducting skills and personality tests.
• 📧 A contract of employment is a legal agreement outlining the rights and responsibilities of the employer and employee.
• 🔄 Part-time employment offers flexibility and cost savings for employers, but may lack commitment and training opportunities.
• 🏫 Training enhances worker skills and business efficiency, including induction, on-the-job, and off-the-job training.
• 📉 Workforce planning involves forecasting future staffing needs and may require downsizing due to automation or reduced demand.
• 🏛️ Legal controls ensure equal employment opportunities, health and safety, protection against unfair dismissal, and minimum wage standards.

Q & A

What is the role of the HR department in a business?

The HR department is responsible for recruitment and selection, setting wages and salaries, managing industrial relations, organizing training programs, ensuring health and safety, handling redundancy and dismissal, and adhering to legal controls over employment issues.

What is a job analysis and why is it important?

A job analysis is a process that identifies and records the tasks and responsibilities relating to a job. It is important because it helps managers understand what the job post entails and informs the creation of a job description and job specification.

What is the difference between a job description and a job specification?

A job description outlines the responsibilities, duties, and conditions of employment for a role, while a job specification lists the qualifications, expertise, skills, and personal characteristics required for an employee to perform the job.

How does internal recruitment work and what are its advantages?

Internal recruitment fills a vacancy with an existing employee. Advantages include saving time and money on advertising and interviewing, knowing the person already, maintaining employee motivation, and promoting familiarity with the business's working methods.

What are the disadvantages of internal recruitment?

Disadvantages of internal recruitment include a lack of new skills and experiences, potential jealousy among workers, and the possibility that the internal candidate pool may not have the required skills for the job.

How is a job vacancy typically advertised externally?

External recruitment is advertised through local or national newspapers, specialist magazines, job centers, and recruitment agencies. The business decides what to include in the ad, where to advertise, the cost, and whether it will be cost-effective.

What information should a job applicant include in their CV or resume?

A job applicant should include their qualifications, experience, qualities, skills, and statements explaining why they want the job and why they are suitable for it.

What happens during the selection process after a job application is received?

Shortlisted applicants are interviewed by the HR manager, referees are contacted, and various tests may be conducted. The successful candidate is selected, and others are sent a letter of rejection.

What is the purpose of a contract of employment?

A contract of employment is a legal agreement between the employer and employee that lists the rights and responsibilities of workers, including job title, start date, working hours, pay, benefits, and notice period.

What are the advantages and disadvantages of part-time employment for an employer?

Advantages of part-time employment include flexibility in work hours, lower costs, and potential for increased motivation among full-time staff. Disadvantages include less commitment to the business, potential for higher turnover, and difficulty in communication.

Why is training important for a business and what are the three types of training mentioned in the script?

Training is important for improving workers' skills and knowledge, enhancing efficiency and productivity, and increasing chances of promotion. The three types of training are induction training, on-the-job training, and off-the-job training.

What is workforce planning and why is it necessary?

Workforce planning is about establishing the number and skills of employees needed for the foreseeable future. It is necessary to adapt to changes such as automation, demand fluctuations, relocation, or mergers, and to manage the workforce effectively.

What legal controls are in place to ensure fair employment practices?

Government laws ensure equal employment opportunities, protect against unfair discrimination, ensure health and safety at work, provide medical aid, protect against unfair dismissal, and enforce wage protection through contracts and minimum wage laws. Industrial tribunals handle complaints of unfair dismissal or discrimination.